{"metadata":{"transaction_key":"deprecated","request_id":"01a0eba2-b5ee-7831-85a9-669c994d9be8","sha256":"d65f0e6582cbc06c153983a1e590edc110175061c437a1abff53e3a6889ae4fe","created":"2026-09-29T05:28:25.590Z","duration":15.479938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":49,"output_tokens":49},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":49,"output_tokens":13}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You have called Kevin Walsh. Sorry I can't take your call right now. But if you would like to leave your name, number, and a brief message, I will get back to you as soon as possible. Thanks.","confidence":0.9980469,"words":[{"word":"you","start":0.79999995,"end":0.96,"confidence":0.97265625,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.00030763447284698486},{"word":"have","start":0.96,"end":1.12,"confidence":0.5649414,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.00448959693312645},{"word":"called","start":1.12,"end":1.36,"confidence":0.98828125,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.015340358018875122},{"word":"kevin","start":1.36,"end":1.68,"confidence":0.9941406,"punctuated_word":"Kevin","sentiment":"neutral","sentiment_score":-0.013399321585893633},{"word":"walsh","start":1.68,"end":2.1799998,"confidence":0.98168945,"punctuated_word":"Walsh.","sentiment":"neutral","sentiment_score":-0.0034909695386886597},{"word":"sorry","start":2.24,"end":2.56,"confidence":0.99902344,"punctuated_word":"Sorry","sentiment":"negative","sentiment_score":-0.352203905582428},{"word":"i","start":2.56,"end":2.6399999,"confidence":0.5859375,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.3934023678302765},{"word":"can't","start":2.6399999,"end":2.8799999,"confidence":0.99902344,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.44261687994003296},{"word":"take","start":2.8799999,"end":3.04,"confidence":0.9951172,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.5613349676132202},{"word":"your","start":3.04,"end":3.1999998,"confidence":0.9614258,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.5090449452400208},{"word":"call","start":3.1999998,"end":3.4399998,"confidence":0.9980469,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.5360864996910095},{"word":"right","start":3.4399998,"end":3.6799998,"confidence":0.4650879,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.2792864143848419},{"word":"now","start":3.6799998,"end":3.9199998,"confidence":0.7922363,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.2987319529056549},{"word":"but","start":3.9199998,"end":4.16,"confidence":0.99902344,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.019839227199554443},{"word":"if","start":4.16,"end":4.24,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.0759270116686821},{"word":"you","start":4.24,"end":4.4,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04213443398475647},{"word":"would","start":4.4,"end":4.56,"confidence":0.99902344,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.06551332026720047},{"word":"like","start":4.56,"end":4.7999997,"confidence":0.9902344,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.1288045197725296},{"word":"to","start":4.7999997,"end":4.88,"confidence":0.9902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.09630774706602097},{"word":"leave","start":4.88,"end":5.04,"confidence":0.9980469,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.07806549221277237},{"word":"your","start":5.04,"end":5.2,"confidence":0.9980469,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.030084729194641113},{"word":"name","start":5.2,"end":5.52,"confidence":0.9951172,"punctuated_word":"name,","sentiment":"neutral","sentiment_score":0.0966191068291664},{"word":"number","start":5.52,"end":5.8399997,"confidence":0.94677734,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.10540484637022018},{"word":"and","start":5.8399997,"end":6.0,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.11560631543397903},{"word":"a","start":6.0,"end":6.08,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0969473347067833},{"word":"brief","start":6.08,"end":6.3199997,"confidence":0.99902344,"punctuated_word":"brief","sentiment":"neutral","sentiment_score":0.15905620157718658},{"word":"message","start":6.3199997,"end":6.72,"confidence":0.9980469,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.11995786428451538},{"word":"i","start":6.72,"end":6.8799996,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.27774497866630554},{"word":"will","start":6.8799996,"end":7.04,"confidence":0.96435547,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.1972193568944931},{"word":"get","start":7.04,"end":7.2,"confidence":0.99902344,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.17512822151184082},{"word":"back","start":7.2,"end":7.2799997,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.16343830525875092},{"word":"to","start":7.2799997,"end":7.44,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2563951015472412},{"word":"you","start":7.44,"end":7.6,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2716924548149109},{"word":"as","start":7.6,"end":7.7599998,"confidence":0.99316406,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.26010608673095703},{"word":"soon","start":7.7599998,"end":7.9199996,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.2668502628803253},{"word":"as","start":7.9199996,"end":8.08,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.17128384113311768},{"word":"possible","start":8.08,"end":8.559999,"confidence":1.0,"punctuated_word":"possible.","sentiment":"neutral","sentiment_score":0.2339918613433838},{"word":"thanks","start":8.559999,"end":9.059999,"confidence":0.85595703,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.4868806004524231}],"paragraphs":{"transcript":"\nYou have called Kevin Walsh. Sorry I can't take your call right now. But if you would like to leave your name, number, and a brief message, I will get back to you as soon as possible. Thanks.","paragraphs":[{"sentences":[{"text":"You have called Kevin Walsh.","start":0.79999995,"end":2.1799998,"sentiment":"neutral","sentiment_score":-0.005486683547496795},{"text":"Sorry I can't take your call right now.","start":2.24,"end":3.9199998,"sentiment":"negative","sentiment_score":-0.4215884916484356},{"text":"But if you would like to leave your name, number, and a brief message, I will get back to you as soon as possible.","start":3.9199998,"end":8.559999,"sentiment":"neutral","sentiment_score":0.14435167362292609},{"text":"Thanks.","start":8.559999,"end":9.059999,"sentiment":"positive","sentiment_score":0.4868806004524231}],"sentiment":"neutral","sentiment_score":0.014504721486254743,"num_words":38,"start":0.79999995,"end":9.059999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You have called Kevin Walsh. Sorry I can't take your call right now. But if you would like to leave your name, number, and a brief message, I will get back to you as soon as possible. Thanks.","paragraphs":[{"sentences":[{"text":"You have called Kevin Walsh.","start":0.79999995,"end":2.1799998,"sentiment":"neutral","sentiment_score":-0.005486683547496795},{"text":"Sorry I can't take your call right now.","start":2.24,"end":3.9199998,"sentiment":"negative","sentiment_score":-0.4215884916484356},{"text":"But if you would like to leave your name, number, and a brief message, I will get back to you as soon as possible.","start":3.9199998,"end":8.559999,"sentiment":"neutral","sentiment_score":0.14435167362292609},{"text":"Thanks.","start":8.559999,"end":9.059999,"sentiment":"positive","sentiment_score":0.4868806004524231}],"sentiment":"neutral","sentiment_score":0.014504721486254743,"channel":1,"num_words":38,"start":0.79999995,"end":9.059999}]},"summary":{"result":"success","short":"You have called Kevin Walsh. Sorry I can't take your call right now. But if you would like to leave your name, number, and a brief message, I will get back to you as soon as possible. Thanks."},"intents":{"segments":[{"text":"Thanks.","start_word":37,"end_word":37,"intents":[{"intent":"Leave message","confidence_score":0.06256187},{"intent":"Call kevin walsh","confidence_score":0.12732176}]}]},"sentiments":{"segments":[{"text":"You have called Kevin Walsh.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":-0.005154064856469631},{"text":"Sorry I can't take your call right now.","start_word":5,"end_word":12,"sentiment":"negative","sentiment_score":-0.41424310207366943},{"text":"But if you would like to leave your name, number, and a brief message, I will get back to you as soon as possible.","start_word":13,"end_word":36,"sentiment":"neutral","sentiment_score":0.13977627456188202},{"text":"Thanks.","start_word":37,"end_word":37,"sentiment":"positive","sentiment_score":0.7302829623222351}],"average":{"sentiment":"neutral","sentiment_score":0.02176032747541155}}}}