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This is Jenna here from Oakview Financial. How are you today? I'm well. Thank you.\n\nJust before I go any further, I just need to let you know that our calls are for quality and coaching purposes. Is that okay? And, Sean, can I please ask you to confirm your full name, date of birth, and address, please? Thank you very much for confirming that. I just wanted to touch base with you following our recent review.\n\nYou were going to complete the cash flow spreadsheet for me so that I could have a look at some debt repayment strategies. Did you still want me to did you still wanna complete that? Yeah. No. That's okay.\n\nBecause I've just got some superannuation changes from the investments that we talked about that we'd wanna change as well. So just did you want me to follow-up this with you again in a week or so? What would you yeah? Okay. No worries at all, Sean.\n\nWell, if I can be of any assistance, please reach out, and we'll go from there. Thank you. Have a nice afternoon. 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Sean speaking. Yeah. Good. Yourself? Yep. Sean Christopher Braxton, 01/25/1990, and 638 Beechmont Road, Lowell Beach, Maine. Mhmm. Yeah. Yeah. Yeah. I just need to get around to it. I was thinking about it this morning, actually. Mhmm. Yeah. That'd be good. Yeah. Thank you. No worries. Thank you. You too. 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Sean speaking. Yeah. Good. Yourself?\n\nYep. Sean Christopher Braxton, 01/25/1990, and 638 Beechmont Road, Lowell Beach, Maine. Mhmm. Yeah. Yeah.\n\nYeah. I just need to get around to it. I was thinking about it this morning, actually. Mhmm. Yeah.\n\nThat'd be good. Yeah. Thank you. No worries. Thank you.\n\nYou too. 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Sean speaking.\n\nChannel 0: Hi hi, Sean. This is Jenna here from Oakview Financial. How are you today?\n\nChannel 1: Yeah. Good. Yourself?\n\nChannel 0: I'm well. Thank you. Just before I go any further, I just need to let you know that our calls are for quality and coaching purposes. Is that okay?\n\nChannel 1: Yep.\n\nChannel 0: And, Sean, can I please ask you to confirm your full name, date of birth, and address, please?\n\nChannel 1: Sean Christopher Braxton, 01/25/1990, and 638 Beechmont Road, Lowell Beach, Maine.\n\nChannel 0: Thank you very much for confirming that. I just wanted to touch base with you following our recent review. You were\n\nChannel 1: Mhmm.\n\nChannel 0: going to complete the cash flow spreadsheet for me so that I could have a look at some debt repayment strategies.\n\nChannel 1: Yeah.\n\nChannel 0: Did you still want me to did you still wanna complete that?\n\nChannel 1: Yeah. Yeah. I just need to get around to it. 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Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":2.3999999,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.02815622091293335},{"text":"Sean speaking.","start":2.6399999,"end":3.46,"sentiment":"neutral","sentiment_score":0.02036153245717287}],"sentiment":"neutral","sentiment_score":0.022959761942426365,"channel":1,"num_words":3,"start":2.3999999,"end":3.46},{"sentences":[{"text":"Hi hi, Sean.","start":3.84,"end":4.96,"sentiment":"neutral","sentiment_score":0.16016559302806854},{"text":"This is Jenna here from Oakview Financial.","start":4.96,"end":6.98,"sentiment":"neutral","sentiment_score":0.22211832233837672},{"text":"How are you 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The representative asks to confirm his personal details again and reminds him that the call is for quality purposes. They agree to follow up in a week and end the call politely."},"intents":{"segments":[{"text":"Just before I go any further, I just need to let you know that our calls are for quality and coaching purposes. Is that okay?","start_word":24,"end_word":48,"intents":[{"intent":"Confirm call details","confidence_score":0.014054895}]}]},"sentiments":{"segments":[{"text":"Hello. Sean speaking. Hi hi, Sean. This is Jenna here from Oakview Financial. How are you today? Yeah.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.18639974296092987},{"text":"Good.","start_word":18,"end_word":18,"sentiment":"positive","sentiment_score":0.4881013333797455},{"text":"Yourself?","start_word":19,"end_word":19,"sentiment":"neutral","sentiment_score":0.3293140232563019},{"text":"I'm well. Thank you.","start_word":20,"end_word":23,"sentiment":"positive","sentiment_score":0.5029187202453613},{"text":"Just before I go any further, I just need to let you know that our calls are for quality and coaching purposes. Is that okay? Yep. And, Sean, can I please ask you to confirm your full name, date of birth, and address, please? Sean Christopher Braxton, 01/25/1990, and 638 Beechmont Road, Lowell Beach, Maine.","start_word":24,"end_word":78,"sentiment":"neutral","sentiment_score":0.05345955491065979},{"text":"Thank you very much for confirming that. I just wanted to touch base with you following our recent review.","start_word":79,"end_word":97,"sentiment":"positive","sentiment_score":0.45214152336120605},{"text":"You were Mhmm. going to complete the cash flow spreadsheet for me so that I could have a look at some debt repayment strategies. Yeah. Did you still want me to did you still wanna complete that? Yeah. Yeah. I just need to get around to it. I was thinking about it Yeah. this morning, actually. No. That's okay. Because I've just got some superannuation changes from the investments that we talked about that we'd wanna change as well. So Mhmm. just did you want me to follow-up this with you again in a week or so? What Yeah. would That'd you be good. yeah? Yeah. Thank Okay. you. No worries at all, Sean. Well, if I can be of any assistance, please reach out, and we'll go from there. No worries.","start_word":98,"end_word":229,"sentiment":"neutral","sentiment_score":0.0647125244140625},{"text":"Thank you. Thank you. Have a nice afternoon.","start_word":230,"end_word":237,"sentiment":"positive","sentiment_score":0.44934505224227905},{"text":"You too. Bye. Bye.","start_word":238,"end_word":241,"sentiment":"neutral","sentiment_score":0.1792197972536087}],"average":{"sentiment":"neutral","sentiment_score":0.12703131539481027}}}}