{"metadata":{"transaction_key":"deprecated","request_id":"01a0cbb5-16db-72e2-b0b4-246b0b405ffb","sha256":"25b044cfa240c036a210b33968ccddb8119c09f7e2cf06a807210fd1c4045a64","created":"2026-09-23T00:40:38.855Z","duration":7.6319375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":35},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've called Mark Fawcett. Please leave your name and number, and I'll get back to you as soon as possible. Bye.","confidence":0.99902344,"words":[{"word":"hi","start":2.08,"end":2.56,"confidence":0.77001953,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.2698725461959839},{"word":"you've","start":2.56,"end":2.72,"confidence":0.98339844,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.2671647369861603},{"word":"called","start":2.72,"end":3.04,"confidence":1.0,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.1686020791530609},{"word":"mark","start":3.04,"end":3.28,"confidence":0.97802734,"punctuated_word":"Mark","sentiment":"neutral","sentiment_score":0.2065087854862213},{"word":"fawcett","start":3.28,"end":3.78,"confidence":0.84783936,"punctuated_word":"Fawcett.","sentiment":"neutral","sentiment_score":0.17734061181545258},{"word":"please","start":3.84,"end":4.0,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.10870818793773653},{"word":"leave","start":4.0,"end":4.24,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.03186531364917755},{"word":"your","start":4.24,"end":4.3199997,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.023883655667304993},{"word":"name","start":4.3199997,"end":4.56,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.0931781679391861},{"word":"and","start":4.56,"end":4.72,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0585877001285553},{"word":"number","start":4.72,"end":4.96,"confidence":0.94091797,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.10763806104660034},{"word":"and","start":4.96,"end":5.12,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.18249854445457456},{"word":"i'll","start":5.12,"end":5.3599997,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.1717841625213623},{"word":"get","start":5.3599997,"end":5.52,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.0832819938659668},{"word":"back","start":5.52,"end":5.68,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.09337976574897766},{"word":"to","start":5.68,"end":5.8399997,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.16881373524665833},{"word":"you","start":5.8399997,"end":5.92,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2655330300331116},{"word":"as","start":5.92,"end":6.08,"confidence":0.9472656,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.15728484094142914},{"word":"soon","start":6.08,"end":6.24,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.1777132898569107},{"word":"as","start":6.24,"end":6.3999996,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.10170547664165495},{"word":"possible","start":6.3999996,"end":6.8999996,"confidence":1.0,"punctuated_word":"possible.","sentiment":"neutral","sentiment_score":0.1290067434310913},{"word":"bye","start":7.04,"end":7.54,"confidence":0.9975586,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.12622761726379397}],"paragraphs":{"transcript":"\nHi. You've called Mark Fawcett. Please leave your name and number, and I'll get back to you as soon as possible. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.08,"end":2.56,"sentiment":"neutral","sentiment_score":0.2698725461959839},{"text":"You've called Mark Fawcett.","start":2.56,"end":3.78,"sentiment":"neutral","sentiment_score":0.20490405336022377},{"text":"Please leave your name and number, and I'll get back to you as soon as possible.","start":3.84,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.12217891681939363},{"text":"Bye.","start":7.04,"end":7.54,"sentiment":"neutral","sentiment_score":0.12622761726379397}],"sentiment":"neutral","sentiment_score":0.14411722936413504,"num_words":22,"start":2.08,"end":7.54}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've called Mark Fawcett. Please leave your name and number, and I'll get back to you as soon as possible. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.08,"end":2.56,"sentiment":"neutral","sentiment_score":0.2698725461959839},{"text":"You've called Mark Fawcett.","start":2.56,"end":3.78,"sentiment":"neutral","sentiment_score":0.20490405336022377},{"text":"Please leave your name and number, and I'll get back to you as soon as possible.","start":3.84,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.12217891681939363},{"text":"Bye.","start":7.04,"end":7.54,"sentiment":"neutral","sentiment_score":0.12622761726379397}],"sentiment":"neutral","sentiment_score":0.14411722936413504,"channel":1,"num_words":22,"start":2.08,"end":7.54}]},"summary":{"result":"success","short":"Hi. You've called Mark Fawcett. Please leave your name and number, and I'll get back to you as soon as possible. Bye."},"intents":{"segments":[{"text":"Bye.","start_word":21,"end_word":21,"intents":[{"intent":"Leave message","confidence_score":0.2732523}]}]},"sentiments":{"segments":[{"text":"Hi. You've called Mark Fawcett. Please leave your name and number, and I'll get back to you as soon as possible. Bye.","start_word":0,"end_word":21,"sentiment":"neutral","sentiment_score":0.16136638820171356}],"average":{"sentiment":"neutral","sentiment_score":0.16136638096400668}}}}