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Thanks for calling Pete's Pizzas. This is Wanda, the AI ordering assistant. What can I get cooking for you?\n\nChannel 0: Can I get four large pepperoni pizzas for Daniel 0424724429?\n\nChannel 1: Alright. You'd like four large pepperoni pizzas. Anything else you'd like to add?\n\nChannel 0: No.\n\nChannel 1: Got it. Your total for the four large pepperoni pizzas is $96. Is this for pickup or delivery?\n\nChannel 0: Pickup?\n\nChannel 1: Great. I'll have your order ready for pickup. Can I have your name, please?\n\nChannel 0: Daniel.\n\nChannel 1: All set, Daniel. Your order is in. Thanks for calling Big Tasty. Bye. Your order is set 90","paragraphs":[{"sentences":[{"text":"Hi there.","start":3.9199998,"end":4.66,"sentiment":"neutral","sentiment_score":0.2979256808757782},{"text":"Thanks for calling Pete's Pizzas.","start":4.7999997,"end":6.3399997,"sentiment":"positive","sentiment_score":0.581607437133789},{"text":"This is Wanda, the AI ordering assistant.","start":6.48,"end":8.82,"sentiment":"positive","sentiment_score":0.4480696363108499},{"text":"What can I get cooking for you?","start":8.88,"end":10.5,"sentiment":"neutral","sentiment_score":0.2745314176593508}],"sentiment":"positive","sentiment_score":0.4077188535815194,"channel":1,"num_words":21,"start":3.9199998,"end":10.5},{"sentences":[{"text":"Can I get four large pepperoni pizzas for Daniel 0424724429?","start":11.28,"end":16.865,"sentiment":"neutral","sentiment_score":0.04478896837681532}],"sentiment":"neutral","sentiment_score":0.04478896837681532,"channel":0,"num_words":10,"start":11.28,"end":16.865},{"sentences":[{"text":"Alright.","start":18.495,"end":18.995,"sentiment":"neutral","sentiment_score":0.0591302290558815},{"text":"You'd like four large pepperoni pizzas.","start":19.455,"end":21.795,"sentiment":"neutral","sentiment_score":0.056835769986112915},{"text":"Anything else you'd like to add?","start":22.175,"end":23.795,"sentiment":"neutral","sentiment_score":0.03451291130234798}],"sentiment":"neutral","sentiment_score":0.04670940898358822,"channel":1,"num_words":13,"start":18.495,"end":23.795},{"sentences":[{"text":"No.","start":24.285,"end":24.785,"sentiment":"neutral","sentiment_score":-0.03171311691403389}],"sentiment":"neutral","sentiment_score":-0.03171311691403389,"channel":0,"num_words":1,"start":24.285,"end":24.785},{"sentences":[{"text":"Got it.","start":27.79,"end":28.51,"sentiment":"neutral","sentiment_score":-0.011154130101203918},{"text":"Your total for the four large pepperoni pizzas is $96.","start":28.51,"end":33.23,"sentiment":"neutral","sentiment_score":-0.019563647639006376},{"text":"Is this for pickup or delivery?","start":33.23,"end":34.85,"sentiment":"neutral","sentiment_score":-0.010281650039056936}],"sentiment":"neutral","sentiment_score":-0.015535257601489624,"channel":1,"num_words":18,"start":27.79,"end":34.85},{"sentences":[{"text":"Pickup?","start":35.370003,"end":35.870003,"sentiment":"neutral","sentiment_score":0.01792965829372406}],"sentiment":"neutral","sentiment_score":0.01792965829372406,"channel":0,"num_words":1,"start":35.370003,"end":35.870003},{"sentences":[{"text":"Great.","start":39.725,"end":40.225,"sentiment":"positive","sentiment_score":0.5893789529800415},{"text":"I'll have your order ready for pickup.","start":40.605,"end":42.385,"sentiment":"positive","sentiment_score":0.5790684946945736},{"text":"Can I have your name, please?","start":42.605,"end":44.144997,"sentiment":"neutral","sentiment_score":0.13783645381530127}],"sentiment":"positive","sentiment_score":0.3907055099095617,"channel":1,"num_words":14,"start":39.725,"end":44.144997},{"sentences":[{"text":"Daniel.","start":44.785,"end":45.285,"sentiment":"neutral","sentiment_score":0.07559138536453247}],"sentiment":"neutral","sentiment_score":0.07559138536453247,"channel":0,"num_words":1,"start":44.785,"end":45.285},{"sentences":[{"text":"All set, Daniel.","start":48.62294,"end":49.60294,"sentiment":"neutral","sentiment_score":0.1522548943758011},{"text":"Your order is in.","start":49.662937,"end":50.702938,"sentiment":"neutral","sentiment_score":0.3107570856809616},{"text":"Thanks for calling Big Tasty.","start":50.702938,"end":52.24294,"sentiment":"positive","sentiment_score":0.5491009175777435},{"text":"Bye.","start":52.462936,"end":52.962936,"sentiment":"neutral","sentiment_score":0.25152942538261414},{"text":"Your order is set 90","start":53.502937,"end":54.962936,"sentiment":"neutral","sentiment_score":0.1711966022849083}],"sentiment":"neutral","sentiment_score":0.30848944725261795,"channel":1,"num_words":18,"start":48.62294,"end":54.962936}]},"summary":{"result":"success","short":"The customer called Pete's Pizzas and spoke to an AI ordering assistant named Wanda. The customer order four large pepperoni pizzas for Daniel merchandise hourly and was informed that the order is ready for pickup. The customer, Daniel, provided his name and the order was completed."},"intents":{"segments":[{"text":"Can I get four large pepperoni pizzas for Daniel 0424724429?","start_word":21,"end_word":30,"intents":[{"intent":"Order pizzas","confidence_score":0.44928896}]}]},"sentiments":{"segments":[{"text":"Hi there.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.3035946786403656},{"text":"Thanks for calling Pete's Pizzas. This is Wanda, the AI ordering assistant.","start_word":2,"end_word":13,"sentiment":"positive","sentiment_score":0.5172121524810791},{"text":"What can I get cooking for you? Can I get four large pepperoni pizzas for Daniel 0424724429? Alright. You'd like four large pepperoni pizzas. Anything else you'd like to add? No. Got it. Your total for the four large pepperoni pizzas is $96. Is this for pickup or delivery? Pickup?","start_word":14,"end_word":63,"sentiment":"neutral","sentiment_score":0.04675281047821045},{"text":"Great. I'll have your order ready for pickup.","start_word":64,"end_word":71,"sentiment":"positive","sentiment_score":0.5603376030921936},{"text":"Can I have your name, please? Daniel. All set, Daniel. Your order is in.","start_word":72,"end_word":85,"sentiment":"neutral","sentiment_score":0.17774052917957306},{"text":"Thanks for calling Big Tasty.","start_word":86,"end_word":90,"sentiment":"positive","sentiment_score":0.5522864460945129},{"text":"Bye. Your order is set 90","start_word":91,"end_word":96,"sentiment":"neutral","sentiment_score":0.21252425014972687}],"average":{"sentiment":"neutral","sentiment_score":0.20706859387849508}}}}