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Good morning. Is this Ahmed Khan? Alright. This is Harley from Gather Greenforce, and I'm just following up regarding your inquiry about our guttering cleaning service.\n\nAnd I wanted to see if you're still looking to have your gutter cleaned. Alright. That's great. So I'm just I just wanted to clarify. Have you received an email from daughter clean force following your inquiry about our services?\n\nFrom Dutter Clean Force. Have you received an email from Dutter Clean Force? Can you hear me clear? DOTA Clean Force. Clean Force.\n\nAlright. Have you received an email already? Mhmm. So, anyway, Ahmad, to proceed with your booking, could you please click the active quote button at the bottom of the email? So because once the quote is accepted, we can move forward with with your booking.\n\nAlright. Yeah. It's already in your email. So all you have to do is accept the code to arranging your booking. Alright.\n\nThank you so much, Ahmad. Have a great day. Thank you. 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Yeah? Good. Thanks. Yeah. Yeah. From who? Sorry? What's the name of the company? What is the name of the company? Data. Yeah. I think so. Yeah. Yeah. What did you give me the did you give me the quotation? Okay. I'll check it, and I'll call you then. Thank you. 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Good morning. Is this Ahmed Khan?\n\nChannel 1: Yeah?\n\nChannel 0: Alright. This is Harley from Gather Greenforce,\n\nChannel 1: Good.\n\nChannel 0: and\n\nChannel 1: Thanks.\n\nChannel 0: I'm just following up regarding your inquiry about our guttering cleaning service. And\n\nChannel 1: Yeah.\n\nChannel 0: I wanted to see if you're still looking to have your gutter cleaned.\n\nChannel 1: Yeah.\n\nChannel 0: Alright. That's great. So I'm just I just wanted to clarify. Have you received an email from daughter clean force following your inquiry about our services?\n\nChannel 1: From who?\n\nChannel 0: From Dutter Clean Force.\n\nChannel 1: Sorry?\n\nChannel 0: Have you received an email from Dutter Clean Force?\n\nChannel 1: What's the name of the company?\n\nChannel 0: Can you hear me clear?\n\nChannel 1: What is the name of the company?\n\nChannel 0: DOTA Clean Force.\n\nChannel 1: Data.\n\nChannel 0: Clean Force.\n\nChannel 1: Yeah.\n\nChannel 0: Alright. 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from Dutter Clean Force?","start":45.155,"end":48.135002,"sentiment":"neutral","sentiment_score":-0.030491890385746956}],"sentiment":"neutral","sentiment_score":-0.030491890385746956,"channel":0,"num_words":9,"start":45.155,"end":48.135002},{"sentences":[{"text":"What's the name of the company?","start":48.905,"end":50.284996,"sentiment":"neutral","sentiment_score":-0.026320776902139187}],"sentiment":"neutral","sentiment_score":-0.026320776902139187,"channel":1,"num_words":6,"start":48.905,"end":50.284996},{"sentences":[{"text":"Can you hear me clear?","start":53.475,"end":54.775,"sentiment":"neutral","sentiment_score":-0.030932653695344925}],"sentiment":"neutral","sentiment_score":-0.030932653695344925,"channel":0,"num_words":5,"start":53.475,"end":54.775},{"sentences":[{"text":"What is the name of the company?","start":55.22,"end":56.760002,"sentiment":"neutral","sentiment_score":-0.016620064287313392}],"sentiment":"neutral","sentiment_score":-0.016620064287313392,"channel":1,"num_words":7,"start":55.22,"end":56.760002},{"sentences":[{"text":"DOTA Clean Force.","start":57.93,"end":59.23,"sentiment":"neutral","sentiment_score":-0.002404630184173584}],"sentiment":"neutral","sentiment_score":-0.002404630184173584,"channel":0,"num_words":3,"start":57.93,"end":59.23},{"sentences":[{"text":"Data.","start":59.86,"end":60.36,"sentiment":"neutral","sentiment_score":-0.001653383020311594}],"sentiment":"neutral","sentiment_score":-0.001653383020311594,"channel":1,"num_words":1,"start":59.86,"end":60.36},{"sentences":[{"text":"Clean Force.","start":61.37,"end":62.51,"sentiment":"neutral","sentiment_score":0.0006434018723666668}],"sentiment":"neutral","sentiment_score":0.0006434018723666668,"channel":0,"num_words":2,"start":61.37,"end":62.51},{"sentences":[{"text":"Yeah.","start":63.14,"end":63.64,"sentiment":"neutral","sentiment_score":0.005193227902054787}],"sentiment":"neutral","sentiment_score":0.005193227902054787,"channel":1,"num_words":1,"start":63.14,"end":63.64},{"sentences":[{"text":"Alright.","start":64.729996,"end":65.13,"sentiment":"neutral","sentiment_score":0.011876179836690426},{"text":"Have you received an email already?","start":65.13,"end":66.83,"sentiment":"neutral","sentiment_score":-0.013126311978946129}],"sentiment":"neutral","sentiment_score":-0.009554527433855193,"channel":0,"num_words":7,"start":64.729996,"end":66.83},{"sentences":[{"text":"I think so.","start":67.935,"end":69.075,"sentiment":"neutral","sentiment_score":-0.01642821232477824},{"text":"Yeah.","start":70.095,"end":70.595,"sentiment":"neutral","sentiment_score":0.005252105183899403}],"sentiment":"neutral","sentiment_score":-0.011008132947608829,"channel":1,"num_words":4,"start":67.935,"end":70.595},{"sentences":[{"text":"Mhmm.","start":70.524994,"end":70.924995,"sentiment":"neutral","sentiment_score":0.010198408737778664},{"text":"So, anyway, Ahmad, to proceed with your booking, could you please click the active quote button at the bottom of the email?","start":70.924995,"end":80.064995,"sentiment":"neutral","sentiment_score":0.04416224542497234},{"text":"So because once the quote is accepted, we can move forward with with your booking.","start":80.765,"end":86.68,"sentiment":"neutral","sentiment_score":0.10686680823564529}],"sentiment":"neutral","sentiment_score":0.06802026135846972,"channel":0,"num_words":38,"start":70.524994,"end":86.68},{"sentences":[{"text":"Yeah.","start":88.62,"end":89.12,"sentiment":"neutral","sentiment_score":0.038679786026477814},{"text":"What did","start":89.415,"end":90.135,"sentiment":"neutral","sentiment_score":0.012140762060880661}],"sentiment":"neutral","sentiment_score":0.02098710338274638,"channel":1,"num_words":3,"start":88.62,"end":90.135},{"sentences":[{"text":"Alright.","start":89.939995,"end":90.439995,"sentiment":"neutral","sentiment_score":0.03865485638380051}],"sentiment":"neutral","sentiment_score":0.03865485638380051,"channel":0,"num_words":1,"start":89.939995,"end":90.439995},{"sentences":[{"text":"you give me the did you give me the quotation?","start":90.135,"end":92.395004,"sentiment":"neutral","sentiment_score":-0.002781828120350838}],"sentiment":"neutral","sentiment_score":-0.002781828120350838,"channel":1,"num_words":10,"start":90.135,"end":92.395004},{"sentences":[{"text":"Yeah.","start":93.53999,"end":93.86,"sentiment":"neutral","sentiment_score":0.008056320250034332},{"text":"It's already in your email.","start":93.86,"end":95.399994,"sentiment":"neutral","sentiment_score":0.01280489070340991}],"sentiment":"neutral","sentiment_score":0.01201346229451398,"channel":0,"num_words":6,"start":93.53999,"end":95.399994},{"sentences":[{"text":"Okay.","start":96.615005,"end":97.115005,"sentiment":"neutral","sentiment_score":0.05387355387210846}],"sentiment":"neutral","sentiment_score":0.05387355387210846,"channel":1,"num_words":1,"start":96.615005,"end":97.115005},{"sentences":[{"text":"So all you have to do is accept the code to arranging your booking.","start":98.575,"end":104.515,"sentiment":"neutral","sentiment_score":0.07531827741435596}],"sentiment":"neutral","sentiment_score":0.07531827741435596,"channel":0,"num_words":14,"start":98.575,"end":104.515},{"sentences":[{"text":"I'll check it, and I'll call you then.","start":104.880005,"end":106.9,"sentiment":"neutral","sentiment_score":0.06670671049505472}],"sentiment":"neutral","sentiment_score":0.06670671049505472,"channel":1,"num_words":8,"start":104.880005,"end":106.9},{"sentences":[{"text":"Alright.","start":107.055,"end":107.455,"sentiment":"neutral","sentiment_score":0.22403113543987271},{"text":"Thank you so much, Ahmad.","start":107.455,"end":108.735,"sentiment":"positive","sentiment_score":0.6011046767234802},{"text":"Have a great day.","start":108.735,"end":109.715,"sentiment":"positive","sentiment_score":0.6355905830860138}],"sentiment":"positive","sentiment_score":0.5771916851401329,"channel":0,"num_words":10,"start":107.055,"end":109.715},{"sentences":[{"text":"Thank you.","start":110.16,"end":110.56,"sentiment":"positive","sentiment_score":0.457307904958725},{"text":"Bye.","start":110.56,"end":111.06,"sentiment":"neutral","sentiment_score":0.2588660418987274}],"sentiment":"positive","sentiment_score":0.39116061727205914,"channel":1,"num_words":3,"start":110.16,"end":111.06},{"sentences":[{"text":"Thank you.","start":111.295,"end":111.775,"sentiment":"positive","sentiment_score":0.3349848836660385},{"text":"Bye.","start":111.775,"end":112.275,"sentiment":"neutral","sentiment_score":0.12162874639034273}],"sentiment":"neutral","sentiment_score":0.2638661712408066,"channel":0,"num_words":3,"start":111.295,"end":112.275}]},"summary":{"result":"success","short":"The representative from Gather Greenforce calls Ahmed Khan to follow up on his inquiry about their guttering cleaning service. The representative asks if Ahmed has received an email from Dutter Clean Force and confirms his booking with them. The representative instructs Ahmed to accept the code in the email to proceed with his booking."},"intents":{"segments":[{"text":"I'm just following up regarding your inquiry about our guttering cleaning service. And Yeah.","start_word":19,"end_word":32,"intents":[{"intent":"Follow up","confidence_score":0.06821025}]},{"text":"Have you received an email from daughter clean force following your inquiry about our services? From who?","start_word":58,"end_word":74,"intents":[{"intent":"Clarify information","confidence_score":0.021682624}]},{"text":"So, anyway, Ahmad, to proceed with your booking, could you please click the active quote button at the bottom of the email? So because once the quote is accepted, we can move forward with with your booking. Yeah.","start_word":126,"end_word":163,"intents":[{"intent":"Proceed with booking","confidence_score":0.16828462}]},{"text":"So because once the quote is accepted, we can move forward with with your booking. Yeah.","start_word":148,"end_word":163,"intents":[{"intent":"Accept quote","confidence_score":0.19890542}]},{"text":"you give me the did you give me the quotation? Yeah.","start_word":167,"end_word":177,"intents":[{"intent":"Check quote","confidence_score":0.13049391}]},{"text":"So all you have to do is accept the code to arranging your booking. I'll check it, and I'll call you then. Alright.","start_word":184,"end_word":206,"intents":[{"intent":"Accept code","confidence_score":0.010518857}]}]},"sentiments":{"segments":[{"text":"Hello? Hello. Good morning. Is this Ahmed Khan? Yeah? Alright. This is Harley from Gather Greenforce, Good.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.110022634267807},{"text":"and Thanks.","start_word":17,"end_word":18,"sentiment":"positive","sentiment_score":0.43557366728782654},{"text":"I'm just following up regarding your inquiry about our guttering cleaning service. And Yeah. I wanted to see if you're still looking to have your gutter cleaned. Yeah. Alright.","start_word":19,"end_word":47,"sentiment":"neutral","sentiment_score":0.06720151007175446},{"text":"That's great.","start_word":48,"end_word":49,"sentiment":"positive","sentiment_score":0.5792692303657532},{"text":"So I'm just I just wanted to clarify. Have you received an email from daughter clean force following your inquiry about our services? From who? From Dutter Clean Force. Sorry? Have you received an email from Dutter Clean Force? What's the name of the company? Can you hear me clear? What is the name of the company? DOTA Clean Force. Data. Clean Force. Yeah. Alright. Have you received an email already? I think so. Yeah. Mhmm. So, anyway, Ahmad, to proceed with your booking, could you please click the active quote button at the bottom of the email? So because once the quote is accepted, we can move forward with with your booking. Yeah. What did Alright. you give me the did you give me the quotation? Yeah. It's already in your email. Okay. So all you have to do is accept the code to arranging your booking. I'll check it, and I'll call you then. Alright.","start_word":50,"end_word":206,"sentiment":"neutral","sentiment_score":0.02999882400035858},{"text":"Thank you so much, Ahmad. Have a great day. Thank you.","start_word":207,"end_word":217,"sentiment":"positive","sentiment_score":0.5906404852867126},{"text":"Bye. Thank you. Bye.","start_word":218,"end_word":221,"sentiment":"neutral","sentiment_score":0.2500893175601959}],"average":{"sentiment":"neutral","sentiment_score":0.08967976676770292}}}}