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Angie speaking. Good. Yourself? Yeah.\n\nNo. But probably, I'm not even mistaken. I probably would have told you at the time that we've had the same IT supplier for a number of years, and we're not looking at moving. So I probably would have been very clear with that because I got a lot of these calls. I'm always hesitant that people don't wanna waste their time.\n\nSo I don't know if you feel the, yeah, database wrong or or whatever. But, yeah, no. It wouldn't have been me. But, yeah, again, we wouldn't be interested, but thanks very much. Okay.\n\nEnjoy the rest of your day. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.28,"end":1.76,"sentiment":"neutral","sentiment_score":0.011485516093671322},{"text":"Angie speaking.","start":1.76,"end":2.58,"sentiment":"neutral","sentiment_score":0.01985966693609953},{"text":"Good.","start":12.08,"end":12.4,"sentiment":"positive","sentiment_score":0.3768606185913086},{"text":"Yourself?","start":12.4,"end":12.9,"sentiment":"neutral","sentiment_score":0.31091785430908203},{"text":"Yeah.","start":42.075,"end":42.555,"sentiment":"neutral","sentiment_score":-0.01002833154052496}],"sentiment":"neutral","sentiment_score":0.12149249855428934,"num_words":6,"start":1.28,"end":42.555},{"sentences":[{"text":"No.","start":42.555,"end":43.055,"sentiment":"neutral","sentiment_score":-0.09100912511348724},{"text":"But probably, I'm not even mistaken.","start":43.355,"end":44.815,"sentiment":"neutral","sentiment_score":-0.15054947137832642},{"text":"I probably would have told you at the time that we've had the same IT supplier for a number of years, and we're not looking at moving.","start":44.875,"end":50.255,"sentiment":"neutral","sentiment_score":-0.13720691480018474},{"text":"So I probably would have been very clear with that because I got a lot of these calls.","start":50.395,"end":53.355,"sentiment":"neutral","sentiment_score":-0.1401078672044807},{"text":"I'm always hesitant that people don't wanna waste their time.","start":53.355,"end":56.53,"sentiment":"neutral","sentiment_score":-0.2911902338266373}],"sentiment":"neutral","sentiment_score":-0.16343123549895902,"num_words":62,"start":42.555,"end":56.53},{"sentences":[{"text":"So I don't know if you feel the, yeah, database wrong or or whatever.","start":56.53,"end":60.69,"sentiment":"neutral","sentiment_score":-0.17814662733248302},{"text":"But, yeah, no.","start":60.69,"end":61.489998,"sentiment":"neutral","sentiment_score":-0.23067522048950195},{"text":"It wouldn't have been me.","start":61.489998,"end":62.21,"sentiment":"neutral","sentiment_score":-0.2724544644355774},{"text":"But, yeah, again, we wouldn't be interested, but thanks very much.","start":62.21,"end":64.95,"sentiment":"neutral","sentiment_score":-0.24104417183182456},{"text":"Okay.","start":65.09,"end":65.57,"sentiment":"neutral","sentiment_score":0.02319839410483837}],"sentiment":"neutral","sentiment_score":-0.21107759595136433,"num_words":34,"start":56.53,"end":65.57},{"sentences":[{"text":"Enjoy the rest of your day.","start":65.57,"end":66.77,"sentiment":"neutral","sentiment_score":0.2398293117682139},{"text":"Thank you.","start":66.77,"end":67.17,"sentiment":"neutral","sentiment_score":0.31193822622299194},{"text":"Bye.","start":67.17,"end":67.67,"sentiment":"neutral","sentiment_score":0.1982879489660263}],"sentiment":"neutral","sentiment_score":0.25123780800236595,"num_words":9,"start":65.57,"end":67.67}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello? Angie speaking.\n\nChannel 0: Yeah. Good morning. Andrew, it's Ronald from cloud solution IT. How are you doing today?\n\nChannel 1: Good. Yourself?\n\nChannel 0: I'm doing wonderful. Thank you for asking. Edu, I hope you still remember the company because the last time that we touch base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, sir, it's cloud solution IT.\n\nChannel 1: Yeah. No. But probably, I'm not even mistaken. I probably would have told you at the time that we've had the same IT supplier for a number of years, and we're not looking at moving.\n\nChannel 0: Uh-huh.\n\nChannel 1: So I probably would have been very clear with that because I got a lot of these calls. I'm always hesitant that people don't wanna waste their time. So I don't know if you feel the, yeah,\n\nChannel 0: Uh-huh.\n\nChannel 1: database wrong or or whatever. But, yeah, no. It wouldn't have been me. But, yeah, again, we wouldn't be interested, but thanks very much. Okay.\n\nChannel 0: Alright.\n\nChannel 1: Enjoy the\n\nChannel 0: That'll\n\nChannel 1: rest of your\n\nChannel 0: be\n\nChannel 1: day.\n\nChannel 0: fine.\n\nChannel 1: Thank you. Bye.\n\nChannel 0: Thank you. Alright. Have a good day. Thank you.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.28,"end":1.76,"sentiment":"neutral","sentiment_score":0.011485516093671322},{"text":"Angie speaking.","start":1.76,"end":2.58,"sentiment":"neutral","sentiment_score":0.01985966693609953}],"sentiment":"neutral","sentiment_score":0.017068283321956795,"channel":1,"num_words":3,"start":1.28,"end":2.58},{"sentences":[{"text":"Yeah.","start":4.4,"end":4.64,"sentiment":"neutral","sentiment_score":0.0919165089726448},{"text":"Good morning.","start":4.64,"end":5.38,"sentiment":"neutral","sentiment_score":0.3090953677892685},{"text":"Andrew, it's Ronald from cloud solution IT.","start":5.8399997,"end":9.78,"sentiment":"neutral","sentiment_score":0.22382724497999465},{"text":"How are you doing 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their company and services. He had previously spoken with an IT supplier who was hesitant to waste their time, but Angie is glad he didn't. They discuss the possibility of the database being wrong and end the call politely."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Angie speaking. Yeah. Good morning. Andrew, it's Ronald from cloud solution IT. How are you doing today?","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.1815600693225861},{"text":"Good.","start_word":18,"end_word":18,"sentiment":"positive","sentiment_score":0.3768606185913086},{"text":"Yourself?","start_word":19,"end_word":19,"sentiment":"neutral","sentiment_score":0.31091785430908203},{"text":"I'm doing wonderful. Thank you for asking.","start_word":20,"end_word":26,"sentiment":"positive","sentiment_score":0.6724088788032532},{"text":"Edu, I hope you still remember the company because the last time that we touch base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, sir, it's cloud solution IT. Yeah. No. But probably, I'm not even mistaken. I probably would have told you at the time that we've had the same IT supplier for a number of years, and we're not looking at moving. Uh-huh. So I probably would have been very clear with that because I got a lot of these calls. I'm always hesitant that people don't wanna waste their time. So I don't know if you feel the, yeah, Uh-huh. database wrong or or whatever. But, yeah, no. It wouldn't have been me. But, yeah, again, we wouldn't be interested, but thanks very much. Okay. Alright. Enjoy the That'll rest of your be day. fine. Thank you. Bye. Thank you. Alright.","start_word":27,"end_word":202,"sentiment":"neutral","sentiment_score":-0.06075410172343254},{"text":"Have a good day. Thank you.","start_word":203,"end_word":208,"sentiment":"positive","sentiment_score":0.3823879361152649}],"average":{"sentiment":"neutral","sentiment_score":0.006433356192804152}}}}