{"metadata":{"transaction_key":"deprecated","request_id":"01a08e28-ca9b-7103-81eb-8b93be68ee58","sha256":"7cdf65c0d9e7f682102c43155e23de9a5eff5dadbe4147195fe8e1eb2898b257","created":"2026-09-11T01:50:34.037Z","duration":18.791937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":36,"output_tokens":36},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":36,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text.","confidence":1.0,"words":[{"word":"hi","start":0.48,"end":0.88,"confidence":0.99902344,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.27732670307159424},{"word":"the","start":0.88,"end":1.12,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.672609806060791},{"word":"person","start":1.12,"end":1.4399999,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.6556582450866699},{"word":"you","start":1.4399999,"end":1.52,"confidence":0.99902344,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.7362952828407288},{"word":"have","start":1.52,"end":1.76,"confidence":1.0,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.7766332626342773},{"word":"called","start":1.76,"end":2.08,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.7746137380599976},{"word":"is","start":2.08,"end":2.32,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8285911679267883},{"word":"not","start":2.32,"end":2.56,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8399777412414551},{"word":"available","start":2.56,"end":3.06,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.7670381665229797},{"word":"please","start":3.4399998,"end":3.84,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6519048810005188},{"word":"leave","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5214999318122864},{"word":"a","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.6035608053207397},{"word":"short","start":4.24,"end":4.64,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.4329138398170471},{"word":"ten","start":4.64,"end":5.04,"confidence":0.9770508,"punctuated_word":"ten","sentiment":"negative","sentiment_score":-0.6162716746330261},{"word":"second","start":5.04,"end":5.44,"confidence":0.99609375,"punctuated_word":"second","sentiment":"negative","sentiment_score":-0.589891791343689},{"word":"message","start":5.44,"end":5.92,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.6130812168121338},{"word":"after","start":5.92,"end":6.24,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.39042752981185913},{"word":"the","start":6.24,"end":6.3199997,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5398213863372803},{"word":"tone","start":6.3199997,"end":6.72,"confidence":0.94873047,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.4958007335662842},{"word":"and","start":6.72,"end":6.8799996,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.5476384162902832},{"word":"we'll","start":6.8799996,"end":7.12,"confidence":0.99902344,"punctuated_word":"we'll","sentiment":"negative","sentiment_score":-0.5089081525802612},{"word":"send","start":7.12,"end":7.3599997,"confidence":1.0,"punctuated_word":"send","sentiment":"negative","sentiment_score":-0.4513261020183563},{"word":"the","start":7.3599997,"end":7.44,"confidence":0.60302734,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.47157588601112366},{"word":"message","start":7.44,"end":7.8399997,"confidence":0.99902344,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.39595362544059753},{"word":"as","start":7.8399997,"end":8.0,"confidence":0.9970703,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.40828388929367065},{"word":"a","start":8.0,"end":8.16,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5350049734115601},{"word":"text","start":8.16,"end":8.66,"confidence":1.0,"punctuated_word":"text.","sentiment":"neutral","sentiment_score":-0.303432434797287}],"paragraphs":{"transcript":"\nHi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.48,"end":0.88,"sentiment":"neutral","sentiment_score":-0.27732670307159424},{"text":"The person you have called is not available.","start":0.88,"end":3.06,"sentiment":"negative","sentiment_score":-0.756427176296711},{"text":"Please leave a short ten second message after the tone, and we'll send the message as a text.","start":3.4399998,"end":8.66,"sentiment":"negative","sentiment_score":-0.5042942927943336}],"sentiment":"negative","sentiment_score":-0.5705941253238254,"num_words":27,"start":0.48,"end":8.66}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.48,"end":0.88,"sentiment":"neutral","sentiment_score":-0.27732670307159424},{"text":"The person you have called is not available.","start":0.88,"end":3.06,"sentiment":"negative","sentiment_score":-0.756427176296711},{"text":"Please leave a short ten second message after the tone, and we'll send the message as a text.","start":3.4399998,"end":8.66,"sentiment":"negative","sentiment_score":-0.5042942927943336}],"sentiment":"negative","sentiment_score":-0.5705941253238254,"channel":1,"num_words":27,"start":0.48,"end":8.66}]},"summary":{"result":"success","short":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text."},"intents":{"segments":[{"text":"Please leave a short ten second message after the tone, and we'll send the message as a text.","start_word":9,"end_word":26,"intents":[{"intent":"Leave message","confidence_score":0.511071}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.27732670307159424},{"text":"The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text.","start_word":1,"end_word":26,"sentiment":"negative","sentiment_score":-0.5811095833778381}],"average":{"sentiment":"negative","sentiment_score":-0.5642328262329102}}}}