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Good afternoon. Michael, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good. Thanks. How are you going?\n\nChannel 0: I'm doing wonderful. Thank you for asking. Michael, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister mister Baljit Singh, to introduce our company and our services. Name of the company again, Michael, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and\n\nChannel 1: Yeah.\n\nChannel 0: recovery,\n\nChannel 1: I recall.\n\nChannel 0: SharePoint. Alright?\n\nChannel 1: Yeah. 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They offer services for cloud solutions, including cybersecurity, backup and recovery, SharePoint, and SharePoint Online. Ronald reassures Michael that there is no need to organize anything at this stage and that they are comfortable with their current IT partners and service providers. They end the call cordially."},"intents":{"segments":[{"text":"Michael, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister mister Baljit Singh, to introduce our company and our services.","start_word":29,"end_word":80,"intents":[{"intent":"Introduce company","confidence_score":0.07097731}]}]},"sentiments":{"segments":[{"text":"Speaking. Yeah. Good afternoon. Michael, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.21421459317207336},{"text":"Good. Thanks. How are you going? I'm doing wonderful. Thank you for asking.","start_word":16,"end_word":28,"sentiment":"positive","sentiment_score":0.5883926749229431},{"text":"Michael, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister mister Baljit Singh, to introduce our company and our services. Name of the company again, Michael, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and Yeah. recovery, I recall. SharePoint. Alright? Yeah. I do recall. Alright. I know the I recall the business, but, yeah, I think at the time, I I mentioned that, yeah, we're pretty comfortable with our current IT partners and service providers. So, yeah, probably no no need to organize anything at this stage. Alright. Got it, sir. I I I do understand. Alright. No. No. No Okay. worries, Michael. Thank you so Alright. much. Okay.","start_word":29,"end_word":185,"sentiment":"neutral","sentiment_score":0.05720801278948784},{"text":"Have Thank a good you.","start_word":186,"end_word":190,"sentiment":"positive","sentiment_score":0.3954268991947174},{"text":"day. Thank you. You too. Alright. Bye. Bye bye. Bye bye. Bye.","start_word":191,"end_word":202,"sentiment":"neutral","sentiment_score":0.1445465385913849}],"average":{"sentiment":"neutral","sentiment_score":0.12201316962807864}}}}