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Yeah. Good. No. Look.\n\nWe're we're okay for that. There's no need to call back. Thank you.","paragraphs":[{"sentences":[{"text":"Joanna Mac.","start":1.1999999,"end":2.1,"sentiment":"neutral","sentiment_score":0.021164730191230774},{"text":"Yeah.","start":11.44,"end":11.759999,"sentiment":"neutral","sentiment_score":0.22236239910125732},{"text":"Good.","start":11.759999,"end":12.045,"sentiment":"positive","sentiment_score":0.39507073163986206},{"text":"No.","start":71.545,"end":71.865,"sentiment":"neutral","sentiment_score":-0.01868753507733345},{"text":"Look.","start":71.865,"end":72.104996,"sentiment":"neutral","sentiment_score":0.03932800143957138}],"sentiment":"neutral","sentiment_score":0.11340050958096981,"num_words":6,"start":1.1999999,"end":72.104996},{"sentences":[{"text":"We're we're okay for that.","start":72.104996,"end":73.41894,"sentiment":"neutral","sentiment_score":0.23655713349580765},{"text":"There's no need to call back.","start":74.21894,"end":75.978935,"sentiment":"neutral","sentiment_score":0.10321214670936267},{"text":"Thank you.","start":75.978935,"end":76.71894,"sentiment":"positive","sentiment_score":0.36375759541988373}],"sentiment":"neutral","sentiment_score":0.1945825952749986,"num_words":13,"start":72.104996,"end":76.71894}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Joanna Mac.\n\nChannel 0: Yeah. Good morning. Julian, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Yeah. Good.\n\nChannel 0: Alright. Okay. That's wonderful. Julian, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.\n\nName of the company again, Julian, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three sixty five, Power BI, and many more. And reason for my call today, Julian, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on second or third week of this month.\n\nChannel 1: No. Look. We're we're okay for that.\n\nChannel 0: Mhmm.\n\nChannel 1: There's no need to call back.\n\nChannel 0: Mhmm.\n\nChannel 1: Thank you.","paragraphs":[{"sentences":[{"text":"Joanna Mac.","start":1.1999999,"end":2.1,"sentiment":"neutral","sentiment_score":0.021164730191230774}],"sentiment":"neutral","sentiment_score":0.021164730191230774,"channel":1,"num_words":2,"start":1.1999999,"end":2.1},{"sentences":[{"text":"Yeah.","start":3.76,"end":4.08,"sentiment":"neutral","sentiment_score":0.1092609316110611},{"text":"Good morning.","start":4.08,"end":4.8199997,"sentiment":"positive","sentiment_score":0.4025200307369232},{"text":"Julian, it's Ronald from Cloud Solution IT.","start":5.52,"end":9.46,"sentiment":"neutral","sentiment_score":0.23616999174867356},{"text":"How are you doing today?","start":10.08,"end":11.3,"sentiment":"neutral","sentiment_score":0.2488807588815689}],"sentiment":"neutral","sentiment_score":0.25412631531556445,"channel":0,"num_words":15,"start":3.76,"end":11.3},{"sentences":[{"text":"Yeah.","start":11.44,"end":11.759999,"sentiment":"neutral","sentiment_score":0.22236239910125732},{"text":"Good.","start":11.759999,"end":12.045,"sentiment":"positive","sentiment_score":0.39507073163986206}],"sentiment":"neutral","sentiment_score":0.3087165653705597,"channel":1,"num_words":2,"start":11.44,"end":12.045},{"sentences":[{"text":"Alright.","start":12.799999,"end":13.2,"sentiment":"neutral","sentiment_score":0.3118933141231537},{"text":"Okay.","start":13.2,"end":13.44,"sentiment":"positive","sentiment_score":0.5227641463279724},{"text":"That's wonderful.","start":13.44,"end":14.179999,"sentiment":"positive","sentiment_score":0.7360085546970367},{"text":"Julian, I hope you still remember the company because the last time that we touch base with you, it was October of last year.","start":15.115001,"end":21.855,"sentiment":"neutral","sentiment_score":0.10838649794459343},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start":22.395,"end":32.7,"sentiment":"neutral","sentiment_score":0.09181557278390284}],"sentiment":"neutral","sentiment_score":0.13430856337601488,"channel":0,"num_words":55,"start":12.799999,"end":32.7},{"sentences":[{"text":"Name of the company again, Julian, it's Cloud Solution IT.","start":33.559998,"end":36.86,"sentiment":"neutral","sentiment_score":0.0793047733604908},{"text":"We are a managed service provider.","start":37.559998,"end":40.059998,"sentiment":"neutral","sentiment_score":0.08659424011905988},{"text":"We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three sixty five, Power BI, and many more.","start":40.519997,"end":52.614998,"sentiment":"neutral","sentiment_score":0.08266804844141007},{"text":"And reason for my call today, Julian, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start":53.155,"end":64.16,"sentiment":"neutral","sentiment_score":0.08195260204374791},{"text":"And we're hoping, sir, that you have an available time this coming week, maybe on second or third week of this month.","start":64.78,"end":70.64,"sentiment":"neutral","sentiment_score":0.08580267463218082}],"sentiment":"neutral","sentiment_score":0.08307044396317133,"channel":0,"num_words":93,"start":33.559998,"end":70.64},{"sentences":[{"text":"No.","start":71.545,"end":71.865,"sentiment":"neutral","sentiment_score":-0.01868753507733345},{"text":"Look.","start":71.865,"end":72.104996,"sentiment":"neutral","sentiment_score":0.03932800143957138},{"text":"We're we're okay for 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He had a meeting with his CTO, Baljit Singh, in October of the previous year, but he is hoping to arrange an introductory meeting with the company for the second or third week of the current month. He assures the agent that there is no need to call back."},"intents":{"segments":[{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":47,"end_word":73,"intents":[{"intent":"Arrange meeting","confidence_score":0.085154966}]}]},"sentiments":{"segments":[{"text":"Joanna Mac. Yeah.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.05053013190627098},{"text":"Good morning.","start_word":3,"end_word":4,"sentiment":"positive","sentiment_score":0.3956858515739441},{"text":"Julian, it's Ronald from Cloud Solution IT. How are you doing today? Yeah.","start_word":5,"end_word":17,"sentiment":"neutral","sentiment_score":0.24620965123176575},{"text":"Good.","start_word":18,"end_word":18,"sentiment":"positive","sentiment_score":0.39507073163986206},{"text":"Alright.","start_word":19,"end_word":19,"sentiment":"neutral","sentiment_score":0.3118933141231537},{"text":"Okay. That's wonderful.","start_word":20,"end_word":22,"sentiment":"positive","sentiment_score":0.6840332746505737},{"text":"Julian, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Julian, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three sixty five, Power BI, and many more. And reason for my call today, Julian, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on second or third week of this month. No. Look. We're we're okay for that. Mhmm. There's no need to call back. Mhmm.","start_word":23,"end_word":181,"sentiment":"neutral","sentiment_score":0.0964750126004219},{"text":"Thank you.","start_word":182,"end_word":183,"sentiment":"positive","sentiment_score":0.4225641191005707}],"average":{"sentiment":"neutral","sentiment_score":0.1344654911248259}}}}