{"metadata":{"transaction_key":"deprecated","request_id":"01a0c779-cab0-7bd0-b11b-7a45b8e12b94","sha256":"5d7f414de8750a15afa86733b6377198ae2d06d34b43c5047063e116b7c05289","created":"2026-09-22T04:57:23.695Z","duration":6.1199374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":19},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":14}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You've reached Matthew Stone. I'm not available to take your call right now.","confidence":0.9970703,"words":[{"word":"you've","start":2.32,"end":2.56,"confidence":0.74780273,"punctuated_word":"You've","sentiment":"negative","sentiment_score":-0.5240691900253296},{"word":"reached","start":2.56,"end":2.8799999,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"negative","sentiment_score":-0.44188192486763},{"word":"matthew","start":2.8799999,"end":3.28,"confidence":0.83984375,"punctuated_word":"Matthew","sentiment":"negative","sentiment_score":-0.4665938913822174},{"word":"stone","start":3.28,"end":3.78,"confidence":0.6673584,"punctuated_word":"Stone.","sentiment":"negative","sentiment_score":-0.48968490958213806},{"word":"i'm","start":4.08,"end":4.3199997,"confidence":0.9970703,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.817889928817749},{"word":"not","start":4.3199997,"end":4.48,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8149792551994324},{"word":"available","start":4.48,"end":4.88,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.842494785785675},{"word":"to","start":4.88,"end":5.04,"confidence":0.96875,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8986230492591858},{"word":"take","start":5.04,"end":5.2,"confidence":0.96533203,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.9029476642608644},{"word":"your","start":5.2,"end":5.3599997,"confidence":0.5239258,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.9139443039894104},{"word":"call","start":5.3599997,"end":5.52,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.8813531994819641},{"word":"right","start":5.52,"end":5.7599998,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.8594966530799866},{"word":"now","start":5.7599998,"end":6.1199374,"confidence":0.9970703,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.5388615131378174}],"paragraphs":{"transcript":"\nYou've reached Matthew Stone. I'm not available to take your call right now.","paragraphs":[{"sentences":[{"text":"You've reached Matthew Stone.","start":2.32,"end":3.78,"sentiment":"negative","sentiment_score":-0.48055747896432877},{"text":"I'm not available to take your call right now.","start":4.08,"end":6.1199374,"sentiment":"negative","sentiment_score":-0.8300655947791206}],"sentiment":"negative","sentiment_score":-0.7225246360668769,"num_words":13,"start":2.32,"end":6.1199374}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You've reached Matthew Stone. I'm not available to take your call right now.","paragraphs":[{"sentences":[{"text":"You've reached Matthew Stone.","start":2.32,"end":3.78,"sentiment":"negative","sentiment_score":-0.48055747896432877},{"text":"I'm not available to take your call right now.","start":4.08,"end":6.1199374,"sentiment":"negative","sentiment_score":-0.8300655947791206}],"sentiment":"negative","sentiment_score":-0.7225246360668769,"channel":1,"num_words":13,"start":2.32,"end":6.1199374}]},"summary":{"result":"success","short":"You've reached Matthew Stone. I'm not available to take your call right now."},"intents":{"segments":[{"text":"I'm not available to take your call right now.","start_word":4,"end_word":12,"intents":[{"intent":"Inform unavailability","confidence_score":0.17242527},{"intent":"Suggest alternative phone number","confidence_score":1.296956e-7}]}]},"sentiments":{"segments":[{"text":"You've reached Matthew Stone. I'm not available to take your call right now.","start_word":0,"end_word":12,"sentiment":"negative","sentiment_score":-0.717016339302063}],"average":{"sentiment":"negative","sentiment_score":-0.7170163204795436}}}}