{"metadata":{"transaction_key":"deprecated","request_id":"019ec8c2-eaa8-74b2-999e-73f05b79618a","sha256":"3015799bc4e278897ad64d51c569607c38ec681124770282da2bf9d32fb5f9c2","created":"2026-06-15T00:51:18.482Z","duration":6.3359375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":31},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"This is Tony Nguyen. 0428315888. Please leave your name and a number, and I'll call you back.","confidence":0.99902344,"words":[{"word":"this","start":0.08,"end":0.24,"confidence":0.99316406,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.030643071979284286},{"word":"is","start":0.24,"end":0.48,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.04750170558691025},{"word":"tony","start":0.48,"end":0.71999997,"confidence":0.74658203,"punctuated_word":"Tony","sentiment":"neutral","sentiment_score":0.06799601018428802},{"word":"nguyen","start":0.71999997,"end":1.1999999,"confidence":0.6977539,"punctuated_word":"Nguyen.","sentiment":"neutral","sentiment_score":0.022142263129353523},{"word":"0428315888","start":1.1999999,"end":3.6799998,"confidence":0.9616089,"punctuated_word":"0428315888.","sentiment":"neutral","sentiment_score":0.00974338036030531},{"word":"please","start":3.6799998,"end":4.08,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.1893785148859024},{"word":"leave","start":4.08,"end":4.3199997,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.15720242261886597},{"word":"your","start":4.3199997,"end":4.48,"confidence":0.9980469,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.17049872875213623},{"word":"name","start":4.48,"end":4.64,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.16299283504486084},{"word":"and","start":4.64,"end":4.7999997,"confidence":0.9941406,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.18162502348423004},{"word":"a","start":4.7999997,"end":4.88,"confidence":0.6894531,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.24139514565467832},{"word":"number","start":4.88,"end":5.2,"confidence":0.9255371,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":-0.19906213879585263},{"word":"and","start":5.2,"end":5.3599997,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.2271214574575424},{"word":"i'll","start":5.3599997,"end":5.52,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.2580346465110779},{"word":"call","start":5.52,"end":5.68,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.311026930809021},{"word":"you","start":5.68,"end":5.8399997,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.3011239171028137},{"word":"back","start":5.8399997,"end":6.3359375,"confidence":0.99902344,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":-0.1578368991613388}],"paragraphs":{"transcript":"\nThis is Tony Nguyen. 0428315888. Please leave your name and a number, and I'll call you back.","paragraphs":[{"sentences":[{"text":"This is Tony Nguyen.","start":0.08,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.04207076271995902},{"text":"0428315888.","start":1.1999999,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.00974338036030531},{"text":"Please leave your name and a number, and I'll call you back.","start":3.6799998,"end":6.3359375,"sentiment":"neutral","sentiment_score":-0.21310822168986002}],"sentiment":"neutral","sentiment_score":-0.1399571899434223,"num_words":17,"start":0.08,"end":6.3359375}]}}]}],"paragraphs":{"transcript":"\nChannel 1: This is Tony Nguyen. 0428315888. Please leave your name and a number, and I'll call you back.","paragraphs":[{"sentences":[{"text":"This is Tony Nguyen.","start":0.08,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.04207076271995902},{"text":"0428315888.","start":1.1999999,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.00974338036030531},{"text":"Please leave your name and a number, and I'll call you back.","start":3.6799998,"end":6.3359375,"sentiment":"neutral","sentiment_score":-0.21310822168986002}],"sentiment":"neutral","sentiment_score":-0.1399571899434223,"channel":1,"num_words":17,"start":0.08,"end":6.3359375}]},"summary":{"result":"success","short":"This is Tony Nguyen. 0428315888. Please leave your name and a number, and I'll call you back."},"intents":{"segments":[{"text":"Please leave your name and a number, and I'll call you back.","start_word":5,"end_word":16,"intents":[{"intent":"Request call back","confidence_score":0.18503366}]}]},"sentiments":{"segments":[{"text":"This is Tony Nguyen. 0428315888. Please leave your name and a number, and I'll call you back.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":-0.1130601018667221}],"average":{"sentiment":"neutral","sentiment_score":-0.11306010523150044}}}}