{"metadata":{"transaction_key":"deprecated","request_id":"019d891a-4490-71b1-8a91-6eed3ef7ea1f","sha256":"ef60507ee4eb48b33b4bcb4838e61d31668150446c0975389536f099ba1761fb","created":"2026-04-13T23:08:15.263Z","duration":167.90393,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":599,"output_tokens":76},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":654,"output_tokens":656},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":654,"output_tokens":75}},"results":{"channels":[{"alternatives":[{"transcript":"Good morning. Is this Adam? Hello? Can you hear me? Yeah. Let me see if I can. You can hear me a bit better now? Perfect. This is Veronica from Oakview Financial. How are you? Yeah. Good. I had you booked in just to kind of pretty quickly today just go through the the recommendation after I did some research on your super investment. Is now still a good time for you? Yeah. Perfect. Now, Adam, before I do go any further, I just need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay. Perfect. And just to confirm I am speaking with the right person, could you just confirm your full name, date of birth, and address for me, please? Yep. Yep. Perfect. Now are you kind of working at the moment? Yep. Yeah. So what I have yeah. Now, Adam, what I have done is I have to send you an email with some documents. Do you have access to emails at the moment, or if you're on the the floor? Okay. Well, what I can do, Adam, for you, if you are happy for me to do so, I will just kind of quickly run through the most important points. And then when you have a bit more moment later, have a read through it. And if you have any questions, you can always give me a callback. Is that okay? Yep. Perfect. How's your treadmill going? Yeah. Oh, wow. How long does that take? Yeah. That's that's good dedication for you. Oh, wow. Yeah. Wow. Do you ever go yeah. Do you ever go outside and stuff, or do you just kind of like the the the treadmill? Yeah. Yeah. Yeah. Oh, yeah. Oh, well, that's good. So yeah. And you can also set the pace that, yeah, and you can set the pace. That's what I like about it, where it's like if you wanna go on a certain pace or incline, you can kind of change it yourself and then kind of stick to it. So it's a bit easier that","confidence":0.9978777,"words":[{"word":"good","start":1.68,"end":1.8399999,"confidence":0.9970901,"punctuated_word":"Good","sentiment":"neutral","sentiment_score":0.20431102812290192},{"word":"morning","start":1.8399999,"end":2.1599998,"confidence":0.9991784,"punctuated_word":"morning.","sentiment":"neutral","sentiment_score":0.17031815648078918},{"word":"is","start":2.1599998,"end":2.32,"confidence":0.95768577,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.0661744624376297},{"word":"this","start":2.32,"end":2.56,"confidence":0.9962483,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.05391355976462364},{"word":"adam","start":2.56,"end":3.06,"confidence":0.9990697,"punctuated_word":"Adam?","sentiment":"neutral","sentiment_score":0.028787994757294655},{"word":"hello","start":5.7599998,"end":6.2599998,"confidence":0.98065996,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.01220637559890747},{"word":"can","start":7.2799997,"end":7.52,"confidence":0.99921167,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":0.006686565466225147},{"word":"you","start":7.52,"end":7.68,"confidence":0.99969363,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.006002012640237808},{"word":"hear","start":7.68,"end":7.9199996,"confidence":0.99988055,"punctuated_word":"hear","sentiment":"neutral","sentiment_score":0.0036637517623603344},{"word":"me","start":7.9199996,"end":8.42,"confidence":0.99986124,"punctuated_word":"me?","sentiment":"neutral","sentiment_score":0.011446598917245863},{"word":"yeah","start":11.5199995,"end":12.0199995,"confidence":0.80190086,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.01221819780766964},{"word":"let","start":12.559999,"end":12.799999,"confidence":0.5279375,"punctuated_word":"Let","sentiment":"neutral","sentiment_score":-0.012159597128629684},{"word":"me","start":12.799999,"end":12.96,"confidence":0.99979526,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.0008493773639202118},{"word":"see","start":12.96,"end":13.12,"confidence":0.99948347,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.03918716311454773},{"word":"if","start":13.12,"end":13.28,"confidence":0.9993649,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.00980638712644577},{"word":"i","start":13.28,"end":13.44,"confidence":0.99747473,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0030366554856300354},{"word":"can","start":13.44,"end":13.875,"confidence":0.8123927,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":-0.012449976056814194},{"word":"you","start":14.195,"end":14.355,"confidence":0.5521725,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.007296234369277954},{"word":"can","start":14.355,"end":14.515,"confidence":0.9954585,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.000494539737701416},{"word":"hear","start":14.515,"end":14.675,"confidence":0.98848313,"punctuated_word":"hear","sentiment":"neutral","sentiment_score":-0.01820877566933632},{"word":"me","start":14.675,"end":14.755,"confidence":0.9929335,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.017922233790159225},{"word":"a","start":14.755,"end":14.835,"confidence":0.98661613,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.03863557055592537},{"word":"bit","start":14.835,"end":14.995,"confidence":0.99846727,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":-0.07128593325614929},{"word":"better","start":14.995,"end":15.235,"confidence":0.99978393,"punctuated_word":"better","sentiment":"neutral","sentiment_score":-0.0179729126393795},{"word":"now","start":15.235,"end":15.735,"confidence":0.8625832,"punctuated_word":"now?","sentiment":"neutral","sentiment_score":-0.0006929561495780945},{"word":"perfect","start":16.915,"end":17.415,"confidence":0.8654475,"punctuated_word":"Perfect.","sentiment":"positive","sentiment_score":0.43734806776046753},{"word":"this","start":17.955,"end":18.115,"confidence":0.90846574,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.31199657917022705},{"word":"is","start":18.115,"end":18.435,"confidence":0.9932961,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.31794703006744385},{"word":"veronica","start":18.435,"end":18.915,"confidence":0.98977995,"punctuated_word":"Veronica","sentiment":"positive","sentiment_score":0.3997628390789032},{"word":"from","start":18.915,"end":19.235,"confidence":0.9974643,"punctuated_word":"from","sentiment":"positive","sentiment_score":0.39767834544181824},{"word":"oakview","start":19.235,"end":19.715,"confidence":0.76009214,"punctuated_word":"Oakview","sentiment":"positive","sentiment_score":0.358758807182312},{"word":"financial","start":19.715,"end":20.215,"confidence":0.99140227,"punctuated_word":"Financial.","sentiment":"neutral","sentiment_score":0.2881528437137604},{"word":"how","start":20.355,"end":20.515,"confidence":0.9994048,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.2338966578245163},{"word":"are","start":20.515,"end":20.675,"confidence":0.9999317,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.2443360686302185},{"word":"you","start":20.675,"end":21.175,"confidence":0.9999557,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.2869257926940918},{"word":"yeah","start":23.154999,"end":23.555,"confidence":0.9977964,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.23726698756217957},{"word":"good","start":23.555,"end":24.055,"confidence":0.9959034,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.405036598443985},{"word":"i","start":24.994999,"end":25.235,"confidence":0.9197586,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.3026820421218872},{"word":"had","start":25.235,"end":25.474998,"confidence":0.9951214,"punctuated_word":"had","sentiment":"neutral","sentiment_score":0.2895813584327698},{"word":"you","start":25.474998,"end":25.715,"confidence":0.99924445,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2519283890724182},{"word":"booked","start":25.715,"end":25.955,"confidence":0.9998393,"punctuated_word":"booked","sentiment":"neutral","sentiment_score":0.32188770174980164},{"word":"in","start":25.955,"end":26.275,"confidence":0.998914,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.31096675992012024},{"word":"just","start":26.275,"end":26.515,"confidence":0.9565898,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.29286274313926697},{"word":"to","start":26.515,"end":26.675,"confidence":0.9240878,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.26629647612571716},{"word":"kind","start":26.675,"end":26.835,"confidence":0.9528151,"punctuated_word":"kind","sentiment":"neutral","sentiment_score":0.27003684639930725},{"word":"of","start":26.835,"end":27.18,"confidence":0.99949133,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.3093218207359314},{"word":"pretty","start":27.34,"end":27.66,"confidence":0.99819356,"punctuated_word":"pretty","sentiment":"positive","sentiment_score":0.35002899169921875},{"word":"quickly","start":27.66,"end":28.14,"confidence":0.9998307,"punctuated_word":"quickly","sentiment":"positive","sentiment_score":0.37736716866493225},{"word":"today","start":28.14,"end":28.54,"confidence":0.9986669,"punctuated_word":"today","sentiment":"neutral","sentiment_score":0.30524900555610657},{"word":"just","start":28.54,"end":28.78,"confidence":0.52290815,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.2877635359764099},{"word":"go","start":28.78,"end":29.02,"confidence":0.9955058,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.27744436264038086},{"word":"through","start":29.02,"end":29.42,"confidence":0.99994135,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.29915809631347656},{"word":"the","start":29.42,"end":29.66,"confidence":0.83620495,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.3473076820373535},{"word":"the","start":29.66,"end":29.9,"confidence":0.990101,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.32150721549987793},{"word":"recommendation","start":29.9,"end":30.4,"confidence":0.99809474,"punctuated_word":"recommendation","sentiment":"neutral","sentiment_score":0.30975911021232605},{"word":"after","start":30.7,"end":30.94,"confidence":0.9920551,"punctuated_word":"after","sentiment":"neutral","sentiment_score":0.2391289621591568},{"word":"i","start":30.94,"end":31.02,"confidence":0.99944884,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.2642280161380768},{"word":"did","start":31.02,"end":31.26,"confidence":0.9997123,"punctuated_word":"did","sentiment":"neutral","sentiment_score":0.26231998205184937},{"word":"some","start":31.26,"end":31.5,"confidence":0.9995504,"punctuated_word":"some","sentiment":"neutral","sentiment_score":0.21799495816230777},{"word":"research","start":31.5,"end":31.98,"confidence":0.99650854,"punctuated_word":"research","sentiment":"neutral","sentiment_score":0.2594887316226959},{"word":"on","start":31.98,"end":32.22,"confidence":0.99978024,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.25509676337242126},{"word":"your","start":32.22,"end":32.62,"confidence":0.9998654,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.29823118448257446},{"word":"super","start":32.62,"end":33.02,"confidence":0.98672044,"punctuated_word":"super","sentiment":"neutral","sentiment_score":0.33101505041122437},{"word":"investment","start":33.02,"end":33.52,"confidence":0.7855552,"punctuated_word":"investment.","sentiment":"neutral","sentiment_score":0.2263951599597931},{"word":"is","start":33.66,"end":33.9,"confidence":0.98325133,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.143672376871109},{"word":"now","start":33.9,"end":34.14,"confidence":0.981914,"punctuated_word":"now","sentiment":"neutral","sentiment_score":0.12342775613069534},{"word":"still","start":34.14,"end":34.46,"confidence":0.99314886,"punctuated_word":"still","sentiment":"neutral","sentiment_score":0.1508537083864212},{"word":"a","start":34.46,"end":34.62,"confidence":0.99945444,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.31422123312950134},{"word":"good","start":34.62,"end":34.78,"confidence":0.9997671,"punctuated_word":"good","sentiment":"neutral","sentiment_score":0.2967150807380676},{"word":"time","start":34.78,"end":35.02,"confidence":0.9998473,"punctuated_word":"time","sentiment":"positive","sentiment_score":0.37717902660369873},{"word":"for","start":35.02,"end":35.18,"confidence":0.99940455,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.321219265460968},{"word":"you","start":35.18,"end":35.68,"confidence":0.99981284,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.29394084215164185},{"word":"yeah","start":37.260002,"end":37.760002,"confidence":0.84217536,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.19711384177207947},{"word":"perfect","start":37.9,"end":38.4,"confidence":0.97496474,"punctuated_word":"Perfect.","sentiment":"neutral","sentiment_score":0.285459041595459},{"word":"now","start":38.94,"end":39.18,"confidence":0.9855575,"punctuated_word":"Now,","sentiment":"neutral","sentiment_score":0.09327265620231628},{"word":"adam","start":39.18,"end":39.5,"confidence":0.99946755,"punctuated_word":"Adam,","sentiment":"neutral","sentiment_score":0.08398798853158951},{"word":"before","start":39.5,"end":39.82,"confidence":0.9999232,"punctuated_word":"before","sentiment":"neutral","sentiment_score":0.04455503821372986},{"word":"i","start":39.82,"end":39.9,"confidence":0.9999199,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.06799677014350891},{"word":"do","start":39.9,"end":40.06,"confidence":0.999931,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.048448897898197174},{"word":"go","start":40.06,"end":40.22,"confidence":0.9998729,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.0457460880279541},{"word":"any","start":40.22,"end":40.46,"confidence":0.99977595,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.06677857041358948},{"word":"further","start":40.46,"end":40.78,"confidence":0.9981452,"punctuated_word":"further,","sentiment":"neutral","sentiment_score":0.04051448404788971},{"word":"i","start":40.78,"end":40.94,"confidence":0.9998473,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0729377269744873},{"word":"just","start":40.94,"end":41.1,"confidence":0.99942786,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.08148568868637085},{"word":"need","start":41.1,"end":41.34,"confidence":0.99994385,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.06717196106910706},{"word":"to","start":41.34,"end":41.42,"confidence":0.99966717,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.059645745903253555},{"word":"let","start":41.42,"end":41.58,"confidence":0.999819,"punctuated_word":"let","sentiment":"neutral","sentiment_score":0.05398230254650116},{"word":"you","start":41.58,"end":41.82,"confidence":0.9990318,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.07167435437440872},{"word":"know","start":41.82,"end":41.98,"confidence":0.999923,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.051085956394672394},{"word":"that","start":41.98,"end":42.14,"confidence":0.9994205,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.05404441058635712},{"word":"our","start":42.14,"end":42.285,"confidence":0.9827611,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.03701305761933327},{"word":"calls","start":42.285,"end":42.685,"confidence":0.9996799,"punctuated_word":"calls","sentiment":"neutral","sentiment_score":0.043248143047094345},{"word":"are","start":42.685,"end":42.765,"confidence":0.999881,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.03302071616053581},{"word":"being","start":42.765,"end":43.165,"confidence":0.99984205,"punctuated_word":"being","sentiment":"neutral","sentiment_score":0.02849661558866501},{"word":"recorded","start":43.165,"end":43.565,"confidence":0.9999223,"punctuated_word":"recorded","sentiment":"neutral","sentiment_score":0.04027431085705757},{"word":"for","start":43.565,"end":43.885,"confidence":0.99981505,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.04143190011382103},{"word":"quality","start":43.885,"end":44.285,"confidence":0.9999794,"punctuated_word":"quality","sentiment":"neutral","sentiment_score":0.051905617117881775},{"word":"and","start":44.285,"end":44.445,"confidence":0.9975235,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.04871265962719917},{"word":"coaching","start":44.445,"end":44.845,"confidence":0.99885345,"punctuated_word":"coaching","sentiment":"neutral","sentiment_score":0.07892748713493347},{"word":"purposes","start":44.845,"end":45.325,"confidence":0.8412343,"punctuated_word":"purposes,","sentiment":"neutral","sentiment_score":0.0702180340886116},{"word":"if","start":45.325,"end":45.485,"confidence":0.99273574,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.07400405406951904},{"word":"that's","start":45.485,"end":45.805,"confidence":0.9999128,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.07171255350112915},{"word":"okay","start":45.805,"end":46.305,"confidence":0.8017007,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.09141351282596588},{"word":"perfect","start":47.885,"end":48.385,"confidence":0.9981867,"punctuated_word":"Perfect.","sentiment":"neutral","sentiment_score":0.24753358960151672},{"word":"and","start":48.525,"end":48.765,"confidence":0.9978777,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.10017120838165285},{"word":"just","start":48.765,"end":49.005,"confidence":0.9984302,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.10060252249240877},{"word":"to","start":49.005,"end":49.165,"confidence":0.99954647,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.08921622484922409},{"word":"confirm","start":49.165,"end":49.565,"confidence":0.99986815,"punctuated_word":"confirm","sentiment":"neutral","sentiment_score":0.1326577067375183},{"word":"i","start":49.565,"end":49.725,"confidence":0.969838,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.10350016504526138},{"word":"am","start":49.725,"end":50.045,"confidence":0.99886,"punctuated_word":"am","sentiment":"neutral","sentiment_score":0.08108669519424438},{"word":"speaking","start":50.045,"end":50.364998,"confidence":0.9990263,"punctuated_word":"speaking","sentiment":"neutral","sentiment_score":0.06166813522577286},{"word":"with","start":50.364998,"end":50.605,"confidence":0.9998217,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.05068528279662132},{"word":"the","start":50.605,"end":50.765,"confidence":0.9868182,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07691028714179993},{"word":"right","start":50.765,"end":51.085,"confidence":0.999445,"punctuated_word":"right","sentiment":"neutral","sentiment_score":0.08866101503372192},{"word":"person","start":51.085,"end":51.565,"confidence":0.9969469,"punctuated_word":"person,","sentiment":"neutral","sentiment_score":0.08721923828125},{"word":"could","start":51.565,"end":51.805,"confidence":0.99916863,"punctuated_word":"could","sentiment":"neutral","sentiment_score":0.10262112319469452},{"word":"you","start":51.805,"end":51.965,"confidence":0.999723,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08113782852888107},{"word":"just","start":51.965,"end":52.205,"confidence":0.99842995,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.07296334207057953},{"word":"confirm","start":52.205,"end":52.605,"confidence":0.9993274,"punctuated_word":"confirm","sentiment":"neutral","sentiment_score":0.06211726740002632},{"word":"your","start":52.605,"end":52.925,"confidence":0.9989305,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.06119626387953758},{"word":"full","start":52.925,"end":53.165,"confidence":0.9999325,"punctuated_word":"full","sentiment":"neutral","sentiment_score":0.07168246805667877},{"word":"name","start":53.165,"end":53.665,"confidence":0.9932599,"punctuated_word":"name,","sentiment":"neutral","sentiment_score":0.05088363215327263},{"word":"date","start":53.885,"end":54.205,"confidence":0.99460334,"punctuated_word":"date","sentiment":"neutral","sentiment_score":0.07804346084594727},{"word":"of","start":54.205,"end":54.364998,"confidence":0.9953961,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.06600909680128098},{"word":"birth","start":54.364998,"end":54.765,"confidence":0.98771864,"punctuated_word":"birth,","sentiment":"neutral","sentiment_score":0.07645590603351593},{"word":"and","start":54.765,"end":55.004997,"confidence":0.9998006,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06270086765289307},{"word":"address","start":55.004997,"end":55.405,"confidence":0.9997003,"punctuated_word":"address","sentiment":"neutral","sentiment_score":0.05087792873382568},{"word":"for","start":55.405,"end":55.565,"confidence":0.99419194,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.07142580300569534},{"word":"me","start":55.565,"end":55.805,"confidence":0.99954164,"punctuated_word":"me,","sentiment":"neutral","sentiment_score":0.06882357597351074},{"word":"please","start":55.805,"end":56.305,"confidence":0.9715698,"punctuated_word":"please?","sentiment":"neutral","sentiment_score":0.05538100749254227},{"word":"yep","start":60.87,"end":61.37,"confidence":0.98771954,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.025284310802817345},{"word":"yep","start":64.39,"end":64.89,"confidence":0.99664944,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.045321494340896606},{"word":"perfect","start":67.35,"end":67.85,"confidence":0.99912584,"punctuated_word":"Perfect.","sentiment":"neutral","sentiment_score":0.1427006721496582},{"word":"now","start":68.869995,"end":69.369995,"confidence":0.80420876,"punctuated_word":"Now","sentiment":"neutral","sentiment_score":0.044536903500556946},{"word":"are","start":69.51,"end":69.67,"confidence":0.9654717,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.02498321421444416},{"word":"you","start":69.67,"end":69.909996,"confidence":0.99987876,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.030550863593816757},{"word":"kind","start":69.909996,"end":70.229996,"confidence":0.9872607,"punctuated_word":"kind","sentiment":"neutral","sentiment_score":0.03751172870397568},{"word":"of","start":70.229996,"end":70.729996,"confidence":0.9996786,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.03229180723428726},{"word":"working","start":71.465004,"end":71.865005,"confidence":0.99909174,"punctuated_word":"working","sentiment":"neutral","sentiment_score":0.026697689667344093},{"word":"at","start":71.865005,"end":71.985,"confidence":0.99965525,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.02116965129971504},{"word":"the","start":71.985,"end":72.105,"confidence":0.99983597,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03455324098467827},{"word":"moment","start":72.105,"end":72.605,"confidence":0.9989923,"punctuated_word":"moment?","sentiment":"neutral","sentiment_score":0.03692043572664261},{"word":"yep","start":75.465004,"end":75.965004,"confidence":0.8451767,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.03292352333664894},{"word":"yeah","start":76.185005,"end":76.685005,"confidence":0.8850872,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.020968090742826465},{"word":"so","start":77.145004,"end":77.465004,"confidence":0.7336769,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.0027882233262062073},{"word":"what","start":77.465004,"end":77.705,"confidence":0.9930869,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.006405480206012726},{"word":"i","start":77.705,"end":77.865005,"confidence":0.99964964,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.004583999514579773},{"word":"have","start":77.865005,"end":78.025,"confidence":0.9995534,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.003674495965242386},{"word":"yeah","start":79.305,"end":79.805,"confidence":0.92462623,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.005825206637382507},{"word":"now","start":80.105,"end":80.425,"confidence":0.84073365,"punctuated_word":"Now,","sentiment":"neutral","sentiment_score":-0.003702903166413307},{"word":"adam","start":80.425,"end":80.745,"confidence":0.9970188,"punctuated_word":"Adam,","sentiment":"neutral","sentiment_score":-0.0045468490570783615},{"word":"what","start":80.745,"end":80.905,"confidence":0.9997569,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.015552464872598648},{"word":"i","start":80.905,"end":80.985,"confidence":0.99980134,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.007608518004417419},{"word":"have","start":80.985,"end":81.225006,"confidence":0.99984396,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.01515515148639679},{"word":"done","start":81.225006,"end":81.385,"confidence":0.99972314,"punctuated_word":"done","sentiment":"neutral","sentiment_score":-0.013483254238963127},{"word":"is","start":81.385,"end":81.625,"confidence":0.99971944,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.017553305253386497},{"word":"i","start":81.625,"end":81.705,"confidence":0.99081343,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.010885994881391524},{"word":"have","start":81.705,"end":81.865005,"confidence":0.9981388,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.008775901049375534},{"word":"to","start":81.865005,"end":82.025,"confidence":0.9887279,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0106595940887928},{"word":"send","start":82.025,"end":82.265,"confidence":0.9992798,"punctuated_word":"send","sentiment":"neutral","sentiment_score":-0.008718229830265045},{"word":"you","start":82.265,"end":82.345,"confidence":0.9997061,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.005011521279811859},{"word":"an","start":82.345,"end":82.505005,"confidence":0.99981517,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.015286684036254885},{"word":"email","start":82.505005,"end":82.825005,"confidence":0.99994254,"punctuated_word":"email","sentiment":"neutral","sentiment_score":-0.006667319685220718},{"word":"with","start":82.825005,"end":83.065,"confidence":0.99992096,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.007709052413702011},{"word":"some","start":83.065,"end":83.305,"confidence":0.9998411,"punctuated_word":"some","sentiment":"neutral","sentiment_score":-0.010641375556588171},{"word":"documents","start":83.305,"end":83.805,"confidence":0.9753467,"punctuated_word":"documents.","sentiment":"neutral","sentiment_score":-0.004585062153637409},{"word":"do","start":84.71,"end":84.950005,"confidence":0.9996093,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":-0.019268576055765152},{"word":"you","start":84.950005,"end":85.19,"confidence":0.99988663,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.014342566952109337},{"word":"have","start":85.19,"end":85.69,"confidence":0.9997545,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.0158934835344553},{"word":"access","start":85.91,"end":86.23,"confidence":0.99961865,"punctuated_word":"access","sentiment":"neutral","sentiment_score":-0.020522940903902057},{"word":"to","start":86.23,"end":86.47,"confidence":0.9970355,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.017146805301308632},{"word":"emails","start":86.47,"end":86.87,"confidence":0.9065787,"punctuated_word":"emails","sentiment":"neutral","sentiment_score":-0.015204379335045816},{"word":"at","start":86.87,"end":87.03,"confidence":0.9990069,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.030895743519067764},{"word":"the","start":87.03,"end":87.19,"confidence":0.9979122,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.019510775804519653},{"word":"moment","start":87.19,"end":87.69,"confidence":0.675452,"punctuated_word":"moment,","sentiment":"neutral","sentiment_score":-0.01200974453240633},{"word":"or","start":87.75,"end":87.99,"confidence":0.9980903,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.02248942293226719},{"word":"if","start":87.99,"end":88.15,"confidence":0.9980123,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.023000620305538177},{"word":"you're","start":88.15,"end":88.39,"confidence":0.99818563,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.02270456962287426},{"word":"on","start":88.39,"end":88.630005,"confidence":0.9948931,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.08873133361339569},{"word":"the","start":88.630005,"end":88.950005,"confidence":0.99750584,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.11021793633699416},{"word":"the","start":88.950005,"end":89.270004,"confidence":0.9921995,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.09843043982982635},{"word":"floor","start":89.270004,"end":89.770004,"confidence":0.7471884,"punctuated_word":"floor?","sentiment":"neutral","sentiment_score":-0.0928187444806099},{"word":"okay","start":92.15,"end":92.65,"confidence":0.99071014,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.02332906424999237},{"word":"well","start":92.950005,"end":93.450005,"confidence":0.9193289,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.2603357434272766},{"word":"what","start":93.75,"end":93.990005,"confidence":0.9433889,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.2835211753845215},{"word":"i","start":93.990005,"end":94.15,"confidence":0.99677163,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.355185866355896},{"word":"can","start":94.15,"end":94.31,"confidence":0.99831593,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.32285404205322266},{"word":"do","start":94.31,"end":94.55,"confidence":0.9944422,"punctuated_word":"do,","sentiment":"positive","sentiment_score":0.39368298649787903},{"word":"adam","start":94.55,"end":94.87,"confidence":0.9949714,"punctuated_word":"Adam,","sentiment":"positive","sentiment_score":0.40887027978897095},{"word":"for","start":94.87,"end":95.03,"confidence":0.99900776,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.4936057329177856},{"word":"you","start":95.03,"end":95.270004,"confidence":0.9443389,"punctuated_word":"you,","sentiment":"positive","sentiment_score":0.4401732087135315},{"word":"if","start":95.270004,"end":95.43,"confidence":0.9982805,"punctuated_word":"if","sentiment":"positive","sentiment_score":0.5682101249694824},{"word":"you","start":95.43,"end":95.590004,"confidence":0.9992778,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.7131906151771545},{"word":"are","start":95.590004,"end":95.75,"confidence":0.9707309,"punctuated_word":"are","sentiment":"positive","sentiment_score":0.6768358945846558},{"word":"happy","start":95.75,"end":96.07,"confidence":0.99917334,"punctuated_word":"happy","sentiment":"positive","sentiment_score":0.6471261978149414},{"word":"for","start":96.07,"end":96.23,"confidence":0.9969152,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.6760884523391724},{"word":"me","start":96.23,"end":96.31,"confidence":0.99850285,"punctuated_word":"me","sentiment":"positive","sentiment_score":0.5980545878410339},{"word":"to","start":96.31,"end":96.47,"confidence":0.9960329,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.5808734893798828},{"word":"do","start":96.47,"end":96.630005,"confidence":0.9954661,"punctuated_word":"do","sentiment":"positive","sentiment_score":0.5631924867630005},{"word":"so","start":96.630005,"end":96.95,"confidence":0.9812942,"punctuated_word":"so,","sentiment":"positive","sentiment_score":0.5739610195159912},{"word":"i","start":96.95,"end":97.03,"confidence":0.99347466,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.46768638491630554},{"word":"will","start":97.03,"end":97.270004,"confidence":0.991618,"punctuated_word":"will","sentiment":"positive","sentiment_score":0.3858409523963928},{"word":"just","start":97.270004,"end":97.43,"confidence":0.9957995,"punctuated_word":"just","sentiment":"positive","sentiment_score":0.48236486315727234},{"word":"kind","start":97.43,"end":97.590004,"confidence":0.98337203,"punctuated_word":"kind","sentiment":"positive","sentiment_score":0.42089977860450745},{"word":"of","start":97.590004,"end":97.75,"confidence":0.99307525,"punctuated_word":"of","sentiment":"positive","sentiment_score":0.4221082627773285},{"word":"quickly","start":97.75,"end":98.23,"confidence":0.9961344,"punctuated_word":"quickly","sentiment":"positive","sentiment_score":0.4149201512336731},{"word":"run","start":98.23,"end":98.47,"confidence":0.95598775,"punctuated_word":"run","sentiment":"positive","sentiment_score":0.3717566132545471},{"word":"through","start":98.47,"end":98.79,"confidence":0.9489266,"punctuated_word":"through","sentiment":"positive","sentiment_score":0.424066960811615},{"word":"the","start":98.79,"end":98.87,"confidence":0.8276402,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.3888639807701111},{"word":"most","start":98.87,"end":99.37,"confidence":0.95553267,"punctuated_word":"most","sentiment":"neutral","sentiment_score":0.28882744908332825},{"word":"important","start":99.485,"end":99.885,"confidence":0.98129386,"punctuated_word":"important","sentiment":"neutral","sentiment_score":0.2322164475917816},{"word":"points","start":99.885,"end":100.385,"confidence":0.86693037,"punctuated_word":"points.","sentiment":"neutral","sentiment_score":0.2944325804710388},{"word":"and","start":100.685,"end":100.924995,"confidence":0.99660504,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.2440929263830185},{"word":"then","start":100.924995,"end":101.424995,"confidence":0.9995981,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.2583564221858978},{"word":"when","start":101.485,"end":101.805,"confidence":0.86783636,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.26667043566703796},{"word":"you","start":101.805,"end":101.965,"confidence":0.999506,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.26835739612579346},{"word":"have","start":101.965,"end":102.125,"confidence":0.9997354,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.28599467873573303},{"word":"a","start":102.125,"end":102.205,"confidence":0.99968004,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.2580002248287201},{"word":"bit","start":102.205,"end":102.445,"confidence":0.9999002,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":0.19128797948360443},{"word":"more","start":102.445,"end":102.765,"confidence":0.99952114,"punctuated_word":"more","sentiment":"neutral","sentiment_score":0.1972803026437759},{"word":"moment","start":102.765,"end":103.265,"confidence":0.6999419,"punctuated_word":"moment","sentiment":"neutral","sentiment_score":0.2782367169857025},{"word":"later","start":103.805,"end":104.305,"confidence":0.76594126,"punctuated_word":"later,","sentiment":"neutral","sentiment_score":0.2634151577949524},{"word":"have","start":104.845,"end":105.085,"confidence":0.9986526,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.3147430121898651},{"word":"a","start":105.085,"end":105.244995,"confidence":0.9975369,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.3153843283653259},{"word":"read","start":105.244995,"end":105.565,"confidence":0.9907011,"punctuated_word":"read","sentiment":"neutral","sentiment_score":0.24302424490451813},{"word":"through","start":105.565,"end":105.725,"confidence":0.99892634,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.2766738533973694},{"word":"it","start":105.725,"end":105.965,"confidence":0.87224925,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.2662796676158905},{"word":"and","start":105.965,"end":106.125,"confidence":0.9995123,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.19339492917060852},{"word":"if","start":106.125,"end":106.284996,"confidence":0.99966025,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.19919678568840027},{"word":"you","start":106.284996,"end":106.445,"confidence":0.99983776,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.19859826564788816},{"word":"have","start":106.445,"end":106.604996,"confidence":0.9997862,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.17491470277309418},{"word":"any","start":106.604996,"end":106.845,"confidence":0.9996051,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.1545189470052719},{"word":"questions","start":106.845,"end":107.325,"confidence":0.9993418,"punctuated_word":"questions,","sentiment":"neutral","sentiment_score":0.13801540434360504},{"word":"you","start":107.325,"end":107.405,"confidence":0.99987304,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.194475919008255},{"word":"can","start":107.405,"end":107.645,"confidence":0.99993896,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.1648813784122467},{"word":"always","start":107.645,"end":107.965,"confidence":0.99976236,"punctuated_word":"always","sentiment":"neutral","sentiment_score":0.17859922349452972},{"word":"give","start":107.965,"end":108.125,"confidence":0.9997435,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.1354893296957016},{"word":"me","start":108.125,"end":108.365,"confidence":0.9997712,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.16687695682048798},{"word":"a","start":108.365,"end":108.525,"confidence":0.9991928,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.20399868488311768},{"word":"callback","start":108.525,"end":109.025,"confidence":0.9983829,"punctuated_word":"callback.","sentiment":"neutral","sentiment_score":0.11603274196386336},{"word":"is","start":109.085,"end":109.244995,"confidence":0.9996761,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.10986544191837312},{"word":"that","start":109.244995,"end":109.485,"confidence":0.99989426,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.12151380628347395},{"word":"okay","start":109.485,"end":109.985,"confidence":0.9998323,"punctuated_word":"okay?","sentiment":"neutral","sentiment_score":0.12266194820404051},{"word":"yep","start":111.405,"end":111.905,"confidence":0.84426373,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.23222599923610687},{"word":"perfect","start":112.33,"end":112.65,"confidence":0.99661773,"punctuated_word":"Perfect.","sentiment":"positive","sentiment_score":0.6363283395767212},{"word":"how's","start":112.65,"end":112.97,"confidence":0.9491989,"punctuated_word":"How's","sentiment":"neutral","sentiment_score":0.2808630168437958},{"word":"your","start":112.97,"end":113.13,"confidence":0.869425,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.2752644121646881},{"word":"treadmill","start":113.13,"end":113.63,"confidence":0.9992393,"punctuated_word":"treadmill","sentiment":"positive","sentiment_score":0.4252444505691528},{"word":"going","start":113.69,"end":114.19,"confidence":0.9992695,"punctuated_word":"going?","sentiment":"neutral","sentiment_score":0.1900300681591034},{"word":"yeah","start":116.01,"end":116.51,"confidence":0.72101986,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.08674809336662292},{"word":"oh","start":118.33,"end":118.65,"confidence":0.9785951,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.1000109612941742},{"word":"wow","start":118.65,"end":119.15,"confidence":0.9993623,"punctuated_word":"wow.","sentiment":"neutral","sentiment_score":0.13368676602840424},{"word":"how","start":119.37,"end":119.61,"confidence":0.9986927,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.028799215331673626},{"word":"long","start":119.61,"end":119.85,"confidence":0.99989974,"punctuated_word":"long","sentiment":"neutral","sentiment_score":0.055423930287361145},{"word":"does","start":119.85,"end":120.01,"confidence":0.9996045,"punctuated_word":"does","sentiment":"neutral","sentiment_score":0.027557633817195892},{"word":"that","start":120.01,"end":120.25,"confidence":0.99966216,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.06111626699566841},{"word":"take","start":120.25,"end":120.75,"confidence":0.9995115,"punctuated_word":"take?","sentiment":"neutral","sentiment_score":0.08701293915510178},{"word":"yeah","start":124.01,"end":124.49,"confidence":0.9925777,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.23779810965061188},{"word":"that's","start":124.49,"end":124.81,"confidence":0.9965874,"punctuated_word":"That's","sentiment":"positive","sentiment_score":0.4890795648097992},{"word":"that's","start":124.81,"end":125.05,"confidence":0.999599,"punctuated_word":"that's","sentiment":"positive","sentiment_score":0.6638688445091248},{"word":"good","start":125.05,"end":125.29,"confidence":0.9961617,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.7211886048316956},{"word":"dedication","start":125.29,"end":125.79,"confidence":0.9985159,"punctuated_word":"dedication","sentiment":"positive","sentiment_score":0.6826008558273315},{"word":"for","start":125.93,"end":126.17,"confidence":0.99988437,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.7467858791351318},{"word":"you","start":126.17,"end":126.67,"confidence":0.9986451,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.6563553810119629},{"word":"oh","start":129.035,"end":129.195,"confidence":0.98039675,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.09728488326072691},{"word":"wow","start":129.195,"end":129.695,"confidence":0.99816513,"punctuated_word":"wow.","sentiment":"neutral","sentiment_score":0.1307780146598816},{"word":"yeah","start":130.235,"end":130.55501,"confidence":0.99819374,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.174910306930542},{"word":"wow","start":130.55501,"end":131.05501,"confidence":0.9804375,"punctuated_word":"Wow.","sentiment":"positive","sentiment_score":0.4117423892021179},{"word":"do","start":131.195,"end":131.35501,"confidence":0.9978352,"punctuated_word":"Do","sentiment":"positive","sentiment_score":0.5564752817153931},{"word":"you","start":131.35501,"end":131.515,"confidence":0.9999014,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.40729230642318726},{"word":"ever","start":131.515,"end":131.755,"confidence":0.9988986,"punctuated_word":"ever","sentiment":"positive","sentiment_score":0.45297175645828247},{"word":"go","start":131.755,"end":131.835,"confidence":0.9976961,"punctuated_word":"go","sentiment":"positive","sentiment_score":0.5046071410179138},{"word":"yeah","start":133.195,"end":133.515,"confidence":0.99002624,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.12434977293014526},{"word":"do","start":133.515,"end":133.595,"confidence":0.9993387,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":0.051850855350494385},{"word":"you","start":133.595,"end":133.755,"confidence":0.9998516,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08070378005504608},{"word":"ever","start":133.755,"end":133.91501,"confidence":0.9991573,"punctuated_word":"ever","sentiment":"neutral","sentiment_score":0.08736467361450195},{"word":"go","start":133.91501,"end":134.235,"confidence":0.9993648,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.12265509366989136},{"word":"outside","start":134.235,"end":134.715,"confidence":0.9994443,"punctuated_word":"outside","sentiment":"neutral","sentiment_score":0.12340088188648224},{"word":"and","start":134.715,"end":134.875,"confidence":0.99672997,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06259656697511673},{"word":"stuff","start":134.875,"end":135.195,"confidence":0.8098221,"punctuated_word":"stuff,","sentiment":"neutral","sentiment_score":0.07155801355838776},{"word":"or","start":135.195,"end":135.35501,"confidence":0.99959856,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.05624992400407791},{"word":"do","start":135.35501,"end":135.515,"confidence":0.9927573,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.04832390323281288},{"word":"you","start":135.515,"end":135.675,"confidence":0.99688405,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0787663608789444},{"word":"just","start":135.675,"end":135.835,"confidence":0.99084854,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.07403136789798737},{"word":"kind","start":135.835,"end":136.075,"confidence":0.95655733,"punctuated_word":"kind","sentiment":"neutral","sentiment_score":0.08077496290206909},{"word":"of","start":136.075,"end":136.155,"confidence":0.9990802,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.08702290058135986},{"word":"like","start":136.155,"end":136.475,"confidence":0.7438701,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.06645665317773819},{"word":"the","start":136.475,"end":136.875,"confidence":0.978515,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.11254645884037018},{"word":"the","start":136.875,"end":137.115,"confidence":0.9981018,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.08740835636854172},{"word":"the","start":137.115,"end":137.27501,"confidence":0.9971009,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.11482684314250946},{"word":"treadmill","start":137.27501,"end":137.77501,"confidence":0.98947424,"punctuated_word":"treadmill?","sentiment":"neutral","sentiment_score":0.16513842344284058},{"word":"yeah","start":138.955,"end":139.455,"confidence":0.98523986,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.1266700178384781},{"word":"yeah","start":140.17,"end":140.67,"confidence":0.98120975,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0792439877986908},{"word":"yeah","start":142.33,"end":142.81,"confidence":0.7630078,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.030043229460716248},{"word":"oh","start":142.81,"end":143.31,"confidence":0.7923815,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.026972949504852295},{"word":"yeah","start":144.81,"end":145.31,"confidence":0.97120714,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.004526959732174873},{"word":"oh","start":145.37001,"end":145.69,"confidence":0.9640083,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.2155863791704178},{"word":"well","start":145.69,"end":145.85,"confidence":0.97719616,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":0.2841230630874634},{"word":"that's","start":145.85,"end":146.25,"confidence":0.9975731,"punctuated_word":"that's","sentiment":"positive","sentiment_score":0.45626339316368103},{"word":"good","start":146.25,"end":146.75,"confidence":0.95676553,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.44993728399276733},{"word":"so","start":150.89,"end":151.21,"confidence":0.94640326,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.08247747272253036},{"word":"yeah","start":151.37001,"end":151.87001,"confidence":0.991272,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.16247442364692688},{"word":"and","start":152.33,"end":152.49,"confidence":0.6082281,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.19245100021362305},{"word":"you","start":152.49,"end":152.65001,"confidence":0.9983198,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.27290764451026917},{"word":"can","start":152.65001,"end":152.89,"confidence":0.9556524,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.2676181197166443},{"word":"also","start":152.89,"end":153.29001,"confidence":0.99875104,"punctuated_word":"also","sentiment":"neutral","sentiment_score":0.23106154799461365},{"word":"set","start":153.29001,"end":153.45,"confidence":0.9992459,"punctuated_word":"set","sentiment":"neutral","sentiment_score":0.28090059757232666},{"word":"the","start":153.45,"end":153.69,"confidence":0.99813974,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.26407095789909363},{"word":"pace","start":153.69,"end":154.19,"confidence":0.9781214,"punctuated_word":"pace","sentiment":"neutral","sentiment_score":0.2214074283838272},{"word":"that","start":154.33,"end":154.83,"confidence":0.7091051,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":0.25002580881118774},{"word":"yeah","start":155.905,"end":156.385,"confidence":0.9929735,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":0.24987733364105225},{"word":"and","start":156.385,"end":156.70499,"confidence":0.8891519,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.2299167364835739},{"word":"you","start":156.70499,"end":156.78499,"confidence":0.99462235,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.30368295311927795},{"word":"can","start":156.78499,"end":156.94499,"confidence":0.9791251,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.2498068809509277},{"word":"set","start":156.94499,"end":157.185,"confidence":0.9988681,"punctuated_word":"set","sentiment":"neutral","sentiment_score":0.2763596773147583},{"word":"the","start":157.185,"end":157.265,"confidence":0.9977081,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.24491941928863523},{"word":"pace","start":157.265,"end":157.58499,"confidence":0.9417447,"punctuated_word":"pace.","sentiment":"neutral","sentiment_score":0.2409980148077011},{"word":"that's","start":157.58499,"end":157.825,"confidence":0.999415,"punctuated_word":"That's","sentiment":"positive","sentiment_score":0.4621084928512573},{"word":"what","start":157.825,"end":157.985,"confidence":0.99944013,"punctuated_word":"what","sentiment":"positive","sentiment_score":0.5149757266044617},{"word":"i","start":157.985,"end":158.06499,"confidence":0.9996226,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.6612275838851929},{"word":"like","start":158.06499,"end":158.305,"confidence":0.9992499,"punctuated_word":"like","sentiment":"positive","sentiment_score":0.6154400110244751},{"word":"about","start":158.305,"end":158.465,"confidence":0.999778,"punctuated_word":"about","sentiment":"positive","sentiment_score":0.5936943888664246},{"word":"it","start":158.465,"end":158.70499,"confidence":0.72246456,"punctuated_word":"it,","sentiment":"positive","sentiment_score":0.5698256492614746},{"word":"where","start":158.70499,"end":158.94499,"confidence":0.96500134,"punctuated_word":"where","sentiment":"positive","sentiment_score":0.4742133617401123},{"word":"it's","start":158.94499,"end":159.105,"confidence":0.99809957,"punctuated_word":"it's","sentiment":"positive","sentiment_score":0.4473876357078552},{"word":"like","start":159.105,"end":159.265,"confidence":0.618285,"punctuated_word":"like","sentiment":"positive","sentiment_score":0.41782107949256897},{"word":"if","start":159.265,"end":159.42499,"confidence":0.49891275,"punctuated_word":"if","sentiment":"positive","sentiment_score":0.3730143904685974},{"word":"you","start":159.42499,"end":159.58499,"confidence":0.9994875,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.3495917320251465},{"word":"wanna","start":159.58499,"end":159.985,"confidence":0.993796,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.2912132740020752},{"word":"go","start":159.985,"end":160.14499,"confidence":0.9969536,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.2879504859447479},{"word":"on","start":160.14499,"end":160.385,"confidence":0.9871789,"punctuated_word":"on","sentiment":"positive","sentiment_score":0.3513316810131073},{"word":"a","start":160.385,"end":160.465,"confidence":0.9970048,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.29839402437210083},{"word":"certain","start":160.465,"end":160.965,"confidence":0.99081475,"punctuated_word":"certain","sentiment":"positive","sentiment_score":0.344290167093277},{"word":"pace","start":161.105,"end":161.50499,"confidence":0.9843599,"punctuated_word":"pace","sentiment":"neutral","sentiment_score":0.25876399874687195},{"word":"or","start":161.50499,"end":162.00499,"confidence":0.9935523,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.3307453393936157},{"word":"incline","start":162.305,"end":162.805,"confidence":0.98618335,"punctuated_word":"incline,","sentiment":"neutral","sentiment_score":0.323859304189682},{"word":"you","start":162.86499,"end":163.025,"confidence":0.9997807,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4485965967178345},{"word":"can","start":163.025,"end":163.265,"confidence":0.99980265,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.3738576471805573},{"word":"kind","start":163.265,"end":163.50499,"confidence":0.9946228,"punctuated_word":"kind","sentiment":"neutral","sentiment_score":0.30087989568710327},{"word":"of","start":163.50499,"end":163.665,"confidence":0.999443,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.2899625599384308},{"word":"change","start":163.665,"end":163.985,"confidence":0.9992067,"punctuated_word":"change","sentiment":"positive","sentiment_score":0.356330007314682},{"word":"it","start":163.985,"end":164.485,"confidence":0.99780697,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.28914934396743774},{"word":"yourself","start":164.545,"end":165.045,"confidence":0.9995708,"punctuated_word":"yourself","sentiment":"positive","sentiment_score":0.3719506859779358},{"word":"and","start":165.185,"end":165.42499,"confidence":0.9336801,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.2824193239212036},{"word":"then","start":165.42499,"end":165.665,"confidence":0.9994336,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.324592262506485},{"word":"kind","start":165.665,"end":165.905,"confidence":0.99417675,"punctuated_word":"kind","sentiment":"neutral","sentiment_score":0.2895098030567169},{"word":"of","start":165.905,"end":166.06499,"confidence":0.99961686,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.29634833335876465},{"word":"stick","start":166.06499,"end":166.305,"confidence":0.9988949,"punctuated_word":"stick","sentiment":"neutral","sentiment_score":0.29372426867485046},{"word":"to","start":166.305,"end":166.465,"confidence":0.99847776,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.3574659824371338},{"word":"it","start":166.465,"end":166.70499,"confidence":0.8896694,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.2042438238859177},{"word":"so","start":166.70499,"end":166.86499,"confidence":0.9928094,"punctuated_word":"So","sentiment":"positive","sentiment_score":0.4028509855270386},{"word":"it's","start":166.86499,"end":167.025,"confidence":0.9983385,"punctuated_word":"it's","sentiment":"positive","sentiment_score":0.46925240755081177},{"word":"a","start":167.025,"end":167.105,"confidence":0.9976961,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.4842839241027832},{"word":"bit","start":167.105,"end":167.265,"confidence":0.99615306,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":0.2828950881958008},{"word":"easier","start":167.265,"end":167.665,"confidence":0.9920697,"punctuated_word":"easier","sentiment":"positive","sentiment_score":0.4669594168663025},{"word":"that","start":167.665,"end":167.90393,"confidence":0.96901727,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.06926224380731583}],"paragraphs":{"transcript":"\nGood morning. Is this Adam? Hello? Can you hear me? Yeah.\n\nLet me see if I can. You can hear me a bit better now? Perfect. This is Veronica from Oakview Financial. How are you?\n\nYeah. Good. I had you booked in just to kind of pretty quickly today just go through the the recommendation after I did some research on your super investment. Is now still a good time for you? Yeah.\n\nPerfect. Now, Adam, before I do go any further, I just need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay. Perfect. And just to confirm I am speaking with the right person, could you just confirm your full name, date of birth, and address for me, please? Yep.\n\nYep. Perfect. Now are you kind of working at the moment? Yep. Yeah.\n\nSo what I have yeah. Now, Adam, what I have done is I have to send you an email with some documents. Do you have access to emails at the moment, or if you're on the the floor? Okay. Well, what I can do, Adam, for you, if you are happy for me to do so, I will just kind of quickly run through the most important points.\n\nAnd then when you have a bit more moment later, have a read through it. And if you have any questions, you can always give me a callback. Is that okay? Yep. Perfect.\n\nHow's your treadmill going? Yeah. Oh, wow. How long does that take? Yeah.\n\nThat's that's good dedication for you. Oh, wow. Yeah. Wow. Do you ever go yeah.\n\nDo you ever go outside and stuff, or do you just kind of like the the the treadmill? Yeah. Yeah. Yeah. Oh, yeah.\n\nOh, well, that's good. So yeah. And you can also set the pace that, yeah, and you can set the pace. That's what I like about it, where it's like if you wanna go on a certain pace or incline, you can kind of change it yourself and then kind of stick to it. So it's a bit easier that","paragraphs":[{"sentences":[{"text":"Good morning.","start":1.68,"end":2.1599998,"sentiment":"neutral","sentiment_score":0.18731459230184555},{"text":"Is this Adam?","start":2.1599998,"end":3.06,"sentiment":"neutral","sentiment_score":0.049625338986516},{"text":"Hello?","start":5.7599998,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.01220637559890747},{"text":"Can you hear me?","start":7.2799997,"end":8.42,"sentiment":"neutral","sentiment_score":0.006949732196517289},{"text":"Yeah.","start":11.5199995,"end":12.0199995,"sentiment":"neutral","sentiment_score":-0.01221819780766964}],"sentiment":"neutral","sentiment_score":0.05011748255823146,"num_words":11,"start":1.68,"end":12.0199995},{"sentences":[{"text":"Let me see if I can.","start":12.559999,"end":13.875,"sentiment":"neutral","sentiment_score":-0.01291485937933127},{"text":"You can hear me a bit better now?","start":14.195,"end":15.735,"sentiment":"neutral","sentiment_score":-0.021440009586513042},{"text":"Perfect.","start":16.915,"end":17.415,"sentiment":"positive","sentiment_score":0.43734806776046753},{"text":"This is Veronica from Oakview Financial.","start":17.955,"end":20.215,"sentiment":"positive","sentiment_score":0.34571607410907745},{"text":"How are you?","start":20.355,"end":21.175,"sentiment":"neutral","sentiment_score":0.2550528397162755}],"sentiment":"neutral","sentiment_score":0.12615807494148612,"num_words":24,"start":12.559999,"end":21.175},{"sentences":[{"text":"Yeah.","start":23.154999,"end":23.555,"sentiment":"neutral","sentiment_score":0.23726698756217957},{"text":"Good.","start":23.555,"end":24.055,"sentiment":"positive","sentiment_score":0.405036598443985},{"text":"I had you booked in just to kind of pretty quickly today just go through the the recommendation after I did some research on your super investment.","start":24.994999,"end":33.52,"sentiment":"neutral","sentiment_score":0.29055733757990376},{"text":"Is now still a good time for you?","start":33.66,"end":35.68,"sentiment":"neutral","sentiment_score":0.2526536611840129},{"text":"Yeah.","start":37.260002,"end":37.760002,"sentiment":"neutral","sentiment_score":0.19711384177207947}],"sentiment":"neutral","sentiment_score":0.2817288113659934,"num_words":38,"start":23.154999,"end":37.760002},{"sentences":[{"text":"Perfect.","start":37.9,"end":38.4,"sentiment":"neutral","sentiment_score":0.285459041595459},{"text":"Now, Adam, before I do go any further, I just need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay.","start":38.94,"end":46.305,"sentiment":"neutral","sentiment_score":0.059093355233299324},{"text":"Perfect.","start":47.885,"end":48.385,"sentiment":"neutral","sentiment_score":0.24753358960151672},{"text":"And just to confirm I am speaking with the right person, could you just confirm your full name, date of birth, and address for me, please?","start":48.525,"end":56.305,"sentiment":"neutral","sentiment_score":0.07710377126932144},{"text":"Yep.","start":60.87,"end":61.37,"sentiment":"neutral","sentiment_score":0.025284310802817345}],"sentiment":"neutral","sentiment_score":0.07373590166841087,"num_words":58,"start":37.9,"end":61.37},{"sentences":[{"text":"Yep.","start":64.39,"end":64.89,"sentiment":"neutral","sentiment_score":0.045321494340896606},{"text":"Perfect.","start":67.35,"end":67.85,"sentiment":"neutral","sentiment_score":0.1427006721496582},{"text":"Now are you kind of working at the moment?","start":68.869995,"end":72.605,"sentiment":"neutral","sentiment_score":0.032135059436162315},{"text":"Yep.","start":75.465004,"end":75.965004,"sentiment":"neutral","sentiment_score":0.03292352333664894},{"text":"Yeah.","start":76.185005,"end":76.685005,"sentiment":"neutral","sentiment_score":0.020968090742826465}],"sentiment":"neutral","sentiment_score":0.04085610119196085,"num_words":13,"start":64.39,"end":76.685005},{"sentences":[{"text":"So what I have yeah.","start":77.145004,"end":79.805,"sentiment":"neutral","sentiment_score":0.00025968924164772035},{"text":"Now, Adam, what I have done is I have to send you an email with some documents.","start":80.105,"end":83.805,"sentiment":"neutral","sentiment_score":-0.009796657709076124},{"text":"Do you have access to emails at the moment, or if you're on the the floor?","start":84.71,"end":89.770004,"sentiment":"neutral","sentiment_score":-0.03894925519125536},{"text":"Okay.","start":92.15,"end":92.65,"sentiment":"neutral","sentiment_score":-0.02332906424999237},{"text":"Well, what I can do, Adam, for you, if you are happy for me to do so, I will just kind of quickly run through the most important points.","start":92.950005,"end":100.385,"sentiment":"positive","sentiment_score":0.4534395285721483}],"sentiment":"neutral","sentiment_score":0.18144094774170832,"num_words":68,"start":77.145004,"end":100.385},{"sentences":[{"text":"And then when you have a bit more moment later, have a read through it.","start":100.685,"end":105.965,"sentiment":"neutral","sentiment_score":0.261853156487147},{"text":"And if you have any questions, you can always give me a callback.","start":105.965,"end":109.025,"sentiment":"neutral","sentiment_score":0.17069178991592848},{"text":"Is that okay?","start":109.085,"end":109.985,"sentiment":"neutral","sentiment_score":0.11801373213529587},{"text":"Yep.","start":111.405,"end":111.905,"sentiment":"neutral","sentiment_score":0.23222599923610687},{"text":"Perfect.","start":112.33,"end":112.65,"sentiment":"positive","sentiment_score":0.6363283395767212}],"sentiment":"neutral","sentiment_score":0.22331473186160578,"num_words":33,"start":100.685,"end":112.65},{"sentences":[{"text":"How's your treadmill going?","start":112.65,"end":114.19,"sentiment":"neutral","sentiment_score":0.29285048693418503},{"text":"Yeah.","start":116.01,"end":116.51,"sentiment":"neutral","sentiment_score":0.08674809336662292},{"text":"Oh, wow.","start":118.33,"end":119.15,"sentiment":"neutral","sentiment_score":0.11684886366128922},{"text":"How long does that take?","start":119.37,"end":120.75,"sentiment":"neutral","sentiment_score":0.05198199711740017},{"text":"Yeah.","start":124.01,"end":124.49,"sentiment":"neutral","sentiment_score":0.23779810965061188}],"sentiment":"neutral","sentiment_score":0.15304275874335033,"num_words":13,"start":112.65,"end":124.49},{"sentences":[{"text":"That's that's good dedication for you.","start":124.49,"end":126.67,"sentiment":"positive","sentiment_score":0.659979855020841},{"text":"Oh, wow.","start":129.035,"end":129.695,"sentiment":"neutral","sentiment_score":0.11403144896030426},{"text":"Yeah.","start":130.235,"end":130.55501,"sentiment":"neutral","sentiment_score":0.174910306930542},{"text":"Wow.","start":130.55501,"end":131.05501,"sentiment":"positive","sentiment_score":0.4117423892021179},{"text":"Do you ever go yeah.","start":131.195,"end":133.515,"sentiment":"positive","sentiment_score":0.40913925170898435}],"sentiment":"positive","sentiment_score":0.4546860655148824,"num_words":15,"start":124.49,"end":133.515},{"sentences":[{"text":"Do you ever go outside and stuff, or do you just kind of like the the the treadmill?","start":133.515,"end":137.77501,"sentiment":"neutral","sentiment_score":0.08731533442106512},{"text":"Yeah.","start":138.955,"end":139.455,"sentiment":"neutral","sentiment_score":0.1266700178384781},{"text":"Yeah.","start":140.17,"end":140.67,"sentiment":"neutral","sentiment_score":0.0792439877986908},{"text":"Yeah.","start":142.33,"end":142.81,"sentiment":"neutral","sentiment_score":0.030043229460716248},{"text":"Oh, yeah.","start":142.81,"end":145.31,"sentiment":"neutral","sentiment_score":0.015749954618513584}],"sentiment":"neutral","sentiment_score":0.07996231147452541,"num_words":23,"start":133.515,"end":145.31},{"sentences":[{"text":"Oh, well, that's good.","start":145.37001,"end":146.75,"sentiment":"positive","sentiment_score":0.3514775298535824},{"text":"So yeah.","start":150.89,"end":151.87001,"sentiment":"neutral","sentiment_score":0.12247594818472862},{"text":"And you can also set the pace that, yeah, and you can set the pace.","start":152.33,"end":157.58499,"sentiment":"neutral","sentiment_score":0.25173360804716743},{"text":"That's what I like about it, where it's like if you wanna go on a certain pace or incline, you can kind of change it yourself and then kind of stick to it.","start":157.58499,"end":166.70499,"sentiment":"positive","sentiment_score":0.37711754125176056},{"text":"So it's a bit easier that","start":166.70499,"end":167.90393,"sentiment":"positive","sentiment_score":0.3394965964059035}],"sentiment":"neutral","sentiment_score":0.3318120762705803,"num_words":60,"start":145.37001,"end":167.90393}]}}]},{"alternatives":[{"transcript":"Hello? Hello? How you doing? Barely. Yeah. That's better. That's better. Good stuff. How are you? Yep. Yep. This is m four five eight six. 4 Address 40 Wilson Avenue, River. Yeah. Yes. Full time. Twenty one years. It's not I'm not gonna it's on the treadmill. Right? Yep. I used to be two thousand hours. That's twenty three hours. Happy day in the morning, sir. Just just just send me all good. That's all you could do. Yeah. If I want to send it to me. I'm not up to you. And you don't get hit make you hit by a car or a dog chasing you or you know?","confidence":0.73440284,"words":[{"word":"hello","start":0.39999998,"end":0.9,"confidence":0.97040236,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.022025518119335175},{"word":"hello","start":2.1599998,"end":2.6599998,"confidence":0.88119256,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.06987118721008301},{"word":"how","start":7.7599998,"end":8.0,"confidence":0.59793836,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.010976391844451427},{"word":"you","start":8.0,"end":8.08,"confidence":0.51953614,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.010554511100053787},{"word":"doing","start":8.08,"end":8.58,"confidence":0.9919743,"punctuated_word":"doing?","sentiment":"neutral","sentiment_score":0.018754135817289352},{"word":"barely","start":10.16,"end":10.66,"confidence":0.8942856,"punctuated_word":"Barely.","sentiment":"neutral","sentiment_score":-0.13679425418376925},{"word":"yeah","start":12.584999,"end":12.824999,"confidence":0.75768304,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.00455104373395443},{"word":"that's","start":12.824999,"end":13.065,"confidence":0.31400877,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.006680339574813843},{"word":"better","start":13.065,"end":13.565,"confidence":0.85124373,"punctuated_word":"better.","sentiment":"neutral","sentiment_score":-0.08303853869438171},{"word":"that's","start":16.185,"end":16.585,"confidence":0.7998797,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.14605608582496643},{"word":"better","start":16.585,"end":17.085,"confidence":0.9879743,"punctuated_word":"better.","sentiment":"neutral","sentiment_score":0.17930230498313904},{"word":"good","start":21.625,"end":21.865,"confidence":0.18090536,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.5442414283752441},{"word":"stuff","start":21.865,"end":22.185,"confidence":0.8641372,"punctuated_word":"stuff.","sentiment":"positive","sentiment_score":0.4808825254440307},{"word":"how","start":22.185,"end":22.345,"confidence":0.9904541,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.2563420832157135},{"word":"are","start":22.345,"end":22.425,"confidence":0.99148214,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.23142583668231964},{"word":"you","start":22.425,"end":22.925,"confidence":0.99305886,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.2863224446773529},{"word":"yep","start":34.16,"end":34.66,"confidence":0.7842312,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.23886388540267944},{"word":"yep","start":46.815002,"end":47.315002,"confidence":0.9631156,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.13814285397529602},{"word":"this","start":57.08,"end":57.32,"confidence":0.92607075,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.013737007975578308},{"word":"is","start":57.32,"end":57.48,"confidence":0.9934736,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.012906272895634174},{"word":"m","start":57.48,"end":57.72,"confidence":0.3799079,"punctuated_word":"m","sentiment":"neutral","sentiment_score":0.018948163837194443},{"word":"four","start":57.72,"end":58.04,"confidence":0.8216622,"punctuated_word":"four","sentiment":"neutral","sentiment_score":0.014906401745975018},{"word":"five","start":58.04,"end":58.36,"confidence":0.6948426,"punctuated_word":"five","sentiment":"neutral","sentiment_score":0.014519443735480309},{"word":"eight","start":58.36,"end":58.68,"confidence":0.41990426,"punctuated_word":"eight","sentiment":"neutral","sentiment_score":0.01495439000427723},{"word":"six","start":58.68,"end":59.18,"confidence":0.48072278,"punctuated_word":"six.","sentiment":"neutral","sentiment_score":0.023211397230625153},{"word":"4","start":61.64,"end":62.04,"confidence":0.5168556,"punctuated_word":"4","sentiment":"neutral","sentiment_score":0.01683342270553112},{"word":"address","start":62.04,"end":62.52,"confidence":0.56120324,"punctuated_word":"Address","sentiment":"neutral","sentiment_score":0.023282937705516815},{"word":"40","start":62.52,"end":62.760002,"confidence":0.50720215,"punctuated_word":"40","sentiment":"neutral","sentiment_score":0.03172031417489052},{"word":"wilson","start":62.760002,"end":63.16,"confidence":0.102139406,"punctuated_word":"Wilson","sentiment":"neutral","sentiment_score":0.037112392485141754},{"word":"avenue","start":63.16,"end":63.56,"confidence":0.7127359,"punctuated_word":"Avenue,","sentiment":"neutral","sentiment_score":0.02948831580579281},{"word":"river","start":63.56,"end":64.06,"confidence":0.5876667,"punctuated_word":"River.","sentiment":"neutral","sentiment_score":0.035358771681785583},{"word":"yeah","start":66.44,"end":66.94,"confidence":0.8956897,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.08423550426959991},{"word":"yes","start":74.495,"end":74.995,"confidence":0.9805928,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.03736729919910431},{"word":"full","start":75.055,"end":75.375,"confidence":0.73440284,"punctuated_word":"Full","sentiment":"neutral","sentiment_score":0.037927377969026566},{"word":"time","start":75.375,"end":75.875,"confidence":0.9532788,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":0.0407799556851387},{"word":"twenty","start":77.295006,"end":77.795006,"confidence":0.29721147,"punctuated_word":"Twenty","sentiment":"neutral","sentiment_score":0.0014132484793663025},{"word":"one","start":77.855,"end":78.095,"confidence":0.9859999,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.007314495742321014},{"word":"years","start":78.095,"end":78.595,"confidence":0.88245976,"punctuated_word":"years.","sentiment":"neutral","sentiment_score":0.006619878113269806},{"word":"it's","start":88.22,"end":88.46,"confidence":0.5633055,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.09637945145368576},{"word":"not","start":88.46,"end":88.96,"confidence":0.6597571,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.09727198630571364},{"word":"i'm","start":89.5,"end":89.74,"confidence":0.84413946,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.1308213770389557},{"word":"not","start":89.74,"end":89.9,"confidence":0.5616791,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.12941904366016388},{"word":"gonna","start":89.9,"end":90.14,"confidence":0.56562525,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.13624614477157593},{"word":"it's","start":90.299995,"end":90.46,"confidence":0.7007003,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.12485247105360033},{"word":"on","start":90.46,"end":90.7,"confidence":0.91846883,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.168574720621109},{"word":"the","start":90.7,"end":90.78,"confidence":0.97038877,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.18640759587287903},{"word":"treadmill","start":90.78,"end":91.26,"confidence":0.68072796,"punctuated_word":"treadmill.","sentiment":"neutral","sentiment_score":-0.1104591190814972},{"word":"right","start":91.26,"end":91.76,"confidence":0.8444809,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":-0.04040735587477684},{"word":"yep","start":110.285,"end":110.785,"confidence":0.9238328,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.13536906242370603},{"word":"i","start":126.215004,"end":126.455,"confidence":0.3923782,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.1330903023481369},{"word":"used","start":126.455,"end":126.695,"confidence":0.6599333,"punctuated_word":"used","sentiment":"neutral","sentiment_score":0.10134623199701308},{"word":"to","start":126.695,"end":126.775,"confidence":0.9882682,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.09138747304677965},{"word":"be","start":126.775,"end":127.015,"confidence":0.48647654,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.09477166831493378},{"word":"two","start":127.015,"end":127.175,"confidence":0.4095095,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.06911586225032806},{"word":"thousand","start":127.175,"end":127.575005,"confidence":0.9764263,"punctuated_word":"thousand","sentiment":"neutral","sentiment_score":0.07866518199443817},{"word":"hours","start":127.575005,"end":128.07501,"confidence":0.4825512,"punctuated_word":"hours.","sentiment":"neutral","sentiment_score":0.05216561257839203},{"word":"that's","start":128.615,"end":128.775,"confidence":0.6465295,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.041547827422618866},{"word":"twenty","start":128.775,"end":129.015,"confidence":0.6018689,"punctuated_word":"twenty","sentiment":"neutral","sentiment_score":0.04099389538168907},{"word":"three","start":129.015,"end":129.335,"confidence":0.9922576,"punctuated_word":"three","sentiment":"neutral","sentiment_score":0.028531523421406742},{"word":"hours","start":129.335,"end":129.835,"confidence":0.9923428,"punctuated_word":"hours.","sentiment":"neutral","sentiment_score":0.082924485206604},{"word":"happy","start":131.015,"end":131.335,"confidence":0.6583008,"punctuated_word":"Happy","sentiment":"positive","sentiment_score":0.6296451091766357},{"word":"day","start":131.335,"end":131.575,"confidence":0.563035,"punctuated_word":"day","sentiment":"positive","sentiment_score":0.5543506145477295},{"word":"in","start":131.575,"end":131.655,"confidence":0.9421298,"punctuated_word":"in","sentiment":"positive","sentiment_score":0.4844824373722077},{"word":"the","start":131.655,"end":131.815,"confidence":0.95582545,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.5052598118782043},{"word":"morning","start":131.815,"end":132.05501,"confidence":0.86922884,"punctuated_word":"morning,","sentiment":"positive","sentiment_score":0.47007063031196594},{"word":"sir","start":132.05501,"end":132.55501,"confidence":0.9785298,"punctuated_word":"sir.","sentiment":"positive","sentiment_score":0.459406465291977},{"word":"just","start":136.375,"end":136.86,"confidence":0.7147933,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.06850310415029526},{"word":"just","start":136.94,"end":137.04666,"confidence":0.23941004,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.08159064501523972},{"word":"just","start":137.04666,"end":137.15334,"confidence":0.21229982,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.09064657241106032},{"word":"send","start":137.15334,"end":137.26,"confidence":0.124209955,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.1131526380777359},{"word":"me","start":137.26,"end":137.76,"confidence":0.66457474,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.09859489649534224},{"word":"all","start":137.9,"end":138.06,"confidence":0.4866532,"punctuated_word":"all","sentiment":"positive","sentiment_score":0.4266384243965149},{"word":"good","start":138.06,"end":138.38,"confidence":0.53828275,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.3464745283126831},{"word":"that's","start":138.38,"end":138.62,"confidence":0.8664922,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.2115570306777954},{"word":"all","start":138.62,"end":138.7,"confidence":0.7363441,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.1936648041009903},{"word":"you","start":138.7,"end":138.86,"confidence":0.9452647,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.23324072360992432},{"word":"could","start":138.86,"end":139.1,"confidence":0.3473356,"punctuated_word":"could","sentiment":"neutral","sentiment_score":0.2849118113517761},{"word":"do","start":139.1,"end":139.6,"confidence":0.9798616,"punctuated_word":"do.","sentiment":"neutral","sentiment_score":0.10772566497325896},{"word":"yeah","start":140.06,"end":140.3,"confidence":0.7713032,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.08215764164924622},{"word":"if","start":140.3,"end":140.46,"confidence":0.3832951,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.06644695997238159},{"word":"i","start":140.46,"end":140.62,"confidence":0.983201,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0620109960436821},{"word":"want","start":140.62,"end":140.7,"confidence":0.1440127,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.048778384923934937},{"word":"to","start":140.7,"end":140.94,"confidence":0.66658217,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.05250496789813042},{"word":"send","start":140.94,"end":141.1,"confidence":0.7312249,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.0661424845457077},{"word":"it","start":141.1,"end":141.26,"confidence":0.108321056,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.08345051854848862},{"word":"to","start":141.26,"end":141.42,"confidence":0.46413988,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.061728477478027344},{"word":"me","start":141.42,"end":141.92,"confidence":0.39681396,"punctuated_word":"me.","sentiment":"neutral","sentiment_score":0.06352754682302475},{"word":"i'm","start":143.02,"end":143.18,"confidence":0.305538,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.007691361010074616},{"word":"not","start":143.18,"end":143.34,"confidence":0.9068175,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.01317690685391426},{"word":"up","start":143.34,"end":143.5,"confidence":0.84393233,"punctuated_word":"up","sentiment":"neutral","sentiment_score":-0.0116729736328125},{"word":"to","start":143.5,"end":144.0,"confidence":0.91624904,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.022512491792440414},{"word":"you","start":147.02,"end":147.18,"confidence":0.441293,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.309486448764801},{"word":"and","start":147.18,"end":147.5,"confidence":0.32874086,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.20461705327033997},{"word":"you","start":147.5,"end":147.58,"confidence":0.28597447,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.23714041709899905},{"word":"don't","start":147.58,"end":147.82,"confidence":0.8615675,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":0.2189961075782776},{"word":"get","start":147.82,"end":147.98,"confidence":0.9590522,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.2197464555501938},{"word":"hit","start":147.98,"end":148.06,"confidence":0.979711,"punctuated_word":"hit","sentiment":"neutral","sentiment_score":0.17127496004104614},{"word":"make","start":148.14,"end":148.38,"confidence":0.87963504,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.17271998524665833},{"word":"you","start":148.38,"end":148.46,"confidence":0.6163283,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2064635455608368},{"word":"hit","start":148.46,"end":148.7,"confidence":0.99041,"punctuated_word":"hit","sentiment":"neutral","sentiment_score":0.10072223097085951},{"word":"by","start":148.7,"end":148.86,"confidence":0.88080907,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.19396938383579257},{"word":"a","start":148.86,"end":148.94,"confidence":0.6810926,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.15268833935260773},{"word":"car","start":148.94,"end":149.18,"confidence":0.9913681,"punctuated_word":"car","sentiment":"neutral","sentiment_score":0.12664981186389923},{"word":"or","start":149.18,"end":149.42,"confidence":0.89511776,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.161467045545578},{"word":"a","start":149.42,"end":149.5,"confidence":0.64123625,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1822202503681183},{"word":"dog","start":149.5,"end":149.74,"confidence":0.9967444,"punctuated_word":"dog","sentiment":"neutral","sentiment_score":0.1400940716266632},{"word":"chasing","start":149.74,"end":150.22,"confidence":0.9874441,"punctuated_word":"chasing","sentiment":"neutral","sentiment_score":0.13431328535079956},{"word":"you","start":150.22,"end":150.38,"confidence":0.6136171,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.12762658298015594},{"word":"or","start":150.38,"end":150.78,"confidence":0.9235309,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.13046006858348846},{"word":"you","start":150.86,"end":151.02,"confidence":0.9279965,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.10508550703525545},{"word":"know","start":151.02,"end":151.52,"confidence":0.9107743,"punctuated_word":"know?","sentiment":"neutral","sentiment_score":0.11310285329818726}],"paragraphs":{"transcript":"\nHello? Hello? How you doing? Barely. Yeah.\n\nThat's better. That's better. Good stuff. How are you? Yep.\n\nYep. This is m four five eight six. 4 Address 40 Wilson Avenue, River. Yeah. Yes.\n\nFull time. Twenty one years. It's not I'm not gonna it's on the treadmill. Right? Yep.\n\nI used to be two thousand hours. That's twenty three hours. Happy day in the morning, sir. Just just just send me all good. That's all you could do.\n\nYeah. If I want to send it to me. I'm not up to you. And you don't get hit make you hit by a car or a dog chasing you or you know?","paragraphs":[{"sentences":[{"text":"Hello?","start":0.39999998,"end":0.9,"sentiment":"neutral","sentiment_score":0.022025518119335175},{"text":"Hello?","start":2.1599998,"end":2.6599998,"sentiment":"neutral","sentiment_score":0.06987118721008301},{"text":"How you doing?","start":7.7599998,"end":8.58,"sentiment":"neutral","sentiment_score":0.013428346253931522},{"text":"Barely.","start":10.16,"end":10.66,"sentiment":"neutral","sentiment_score":-0.13679425418376925},{"text":"Yeah.","start":12.584999,"end":12.824999,"sentiment":"neutral","sentiment_score":-0.00455104373395443}],"sentiment":"neutral","sentiment_score":-0.0013090791180729905,"num_words":7,"start":0.39999998,"end":12.824999},{"sentences":[{"text":"That's better.","start":12.824999,"end":13.565,"sentiment":"neutral","sentiment_score":-0.038179099559783936},{"text":"That's better.","start":16.185,"end":17.085,"sentiment":"neutral","sentiment_score":0.16267919540405273},{"text":"Good stuff.","start":21.625,"end":22.185,"sentiment":"positive","sentiment_score":0.5125619769096375},{"text":"How are you?","start":22.185,"end":22.925,"sentiment":"neutral","sentiment_score":0.25803012152512866},{"text":"Yep.","start":34.16,"end":34.66,"sentiment":"neutral","sentiment_score":0.23886388540267944}],"sentiment":"neutral","sentiment_score":0.2287078395485878,"num_words":10,"start":12.824999,"end":34.66},{"sentences":[{"text":"Yep.","start":46.815002,"end":47.315002,"sentiment":"neutral","sentiment_score":0.13814285397529602},{"text":"This is m four five eight six.","start":57.08,"end":59.18,"sentiment":"neutral","sentiment_score":0.016169011060680662},{"text":"4 Address 40 Wilson Avenue, River.","start":61.64,"end":64.06,"sentiment":"neutral","sentiment_score":0.028966025759776432},{"text":"Yeah.","start":66.44,"end":66.94,"sentiment":"neutral","sentiment_score":0.08423550426959991},{"text":"Yes.","start":74.495,"end":74.995,"sentiment":"neutral","sentiment_score":0.03736729919910431}],"sentiment":"neutral","sentiment_score":0.03417030558921397,"num_words":16,"start":46.815002,"end":74.995},{"sentences":[{"text":"Full time.","start":75.055,"end":75.875,"sentiment":"neutral","sentiment_score":0.039353666827082634},{"text":"Twenty one years.","start":77.295006,"end":78.595,"sentiment":"neutral","sentiment_score":0.000239543616771698},{"text":"It's not I'm not gonna it's on the treadmill.","start":88.22,"end":91.26,"sentiment":"neutral","sentiment_score":-0.1311591010954645},{"text":"Right?","start":91.26,"end":91.76,"sentiment":"neutral","sentiment_score":-0.04040735587477684},{"text":"Yep.","start":110.285,"end":110.785,"sentiment":"neutral","sentiment_score":0.13536906242370603}],"sentiment":"neutral","sentiment_score":-0.06287776492536068,"num_words":16,"start":75.055,"end":110.785},{"sentences":[{"text":"I used to be two thousand hours.","start":126.215004,"end":128.07501,"sentiment":"neutral","sentiment_score":0.08864890464714595},{"text":"That's twenty three hours.","start":128.615,"end":129.835,"sentiment":"neutral","sentiment_score":0.04849943285807967},{"text":"Happy day in the morning, sir.","start":131.015,"end":132.55501,"sentiment":"positive","sentiment_score":0.5172025114297867},{"text":"Just just just send me all good.","start":136.375,"end":138.38,"sentiment":"neutral","sentiment_score":0.17508582983698165},{"text":"That's all you could do.","start":138.38,"end":139.6,"sentiment":"neutral","sentiment_score":0.20622000694274903}],"sentiment":"neutral","sentiment_score":0.21291227503840265,"num_words":29,"start":126.215004,"end":139.6},{"sentences":[{"text":"Yeah.","start":140.06,"end":140.3,"sentiment":"neutral","sentiment_score":0.08215764164924622},{"text":"If I want to send it to me.","start":140.3,"end":141.92,"sentiment":"neutral","sentiment_score":0.06307379202917218},{"text":"I'm not up to you.","start":143.02,"end":147.18,"sentiment":"neutral","sentiment_score":0.05396308749914169},{"text":"And you don't get hit make you hit by a car or a dog chasing you or you know?","start":147.18,"end":151.52,"sentiment":"neutral","sentiment_score":0.16312410290303983}],"sentiment":"neutral","sentiment_score":0.11987640516776027,"num_words":33,"start":140.06,"end":151.52}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Good morning.\n\nChannel 1: Hello?\n\nChannel 0: Is this Adam? Hello? Can you hear\n\nChannel 1: How\n\nChannel 0: me?\n\nChannel 1: you doing? Barely.\n\nChannel 0: Yeah. Let\n\nChannel 1: Yeah.\n\nChannel 0: me\n\nChannel 1: That's\n\nChannel 0: see\n\nChannel 1: better.\n\nChannel 0: if I can. You can hear me a bit better now?\n\nChannel 1: That's better.\n\nChannel 0: Perfect. This is Veronica from Oakview Financial. How are you?\n\nChannel 1: Good stuff. How are you?\n\nChannel 0: Yeah. Good. I had you booked in just to kind of pretty quickly today just go through the the recommendation after I did some research on your super investment. Is now still\n\nChannel 1: Yep.\n\nChannel 0: a good time for you? Yeah. Perfect. Now, Adam, before I do go any further, I just need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay.\n\nChannel 1: Yep.\n\nChannel 0: Perfect. And just to confirm I am speaking with the right person, could you just confirm your full name, date of birth, and address for me, please?\n\nChannel 1: This is m four five eight six.\n\nChannel 0: Yep.\n\nChannel 1: 4 Address 40 Wilson Avenue, River.\n\nChannel 0: Yep.\n\nChannel 1: Yeah.\n\nChannel 0: Perfect. Now are you kind of working at the moment?\n\nChannel 1: Yes. Full time.\n\nChannel 0: Yep. Yeah. So\n\nChannel 1: Twenty\n\nChannel 0: what I\n\nChannel 1: one\n\nChannel 0: have\n\nChannel 1: years.\n\nChannel 0: yeah. Now, Adam, what I have done is I have to send you an email with some documents. Do you have access to emails at the moment, or if you're\n\nChannel 1: It's\n\nChannel 0: on\n\nChannel 1: not\n\nChannel 0: the the floor?\n\nChannel 1: I'm not gonna it's on the treadmill. Right?\n\nChannel 0: Okay. Well, what I can do, Adam, for you, if you are happy for me to do so, I will just kind of quickly run through the most important points. And then when you have a bit more moment later, have a read through it. And if you have any questions, you can always give me a callback. Is that okay?\n\nChannel 1: Yep.\n\nChannel 0: Yep. Perfect. How's your treadmill going? Yeah. Oh, wow.\n\nHow long does that take? Yeah. That's that's good dedication for you.\n\nChannel 1: I used to be two thousand hours. That's twenty three\n\nChannel 0: Oh, wow.\n\nChannel 1: hours.\n\nChannel 0: Yeah. Wow.\n\nChannel 1: Happy\n\nChannel 0: Do\n\nChannel 1: day\n\nChannel 0: you ever\n\nChannel 1: in the\n\nChannel 0: go\n\nChannel 1: morning, sir.\n\nChannel 0: yeah. Do you ever go outside and stuff, or do you just kind of like\n\nChannel 1: Just\n\nChannel 0: the the\n\nChannel 1: just just\n\nChannel 0: the\n\nChannel 1: send me\n\nChannel 0: treadmill?\n\nChannel 1: all good. That's all you could\n\nChannel 0: Yeah.\n\nChannel 1: do. Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: If I want to send it to me.\n\nChannel 0: Yeah. Oh,\n\nChannel 1: I'm not up to\n\nChannel 0: yeah. Oh, well, that's good.\n\nChannel 1: you. And you don't get hit make you hit by a car or a dog chasing you or you\n\nChannel 0: So\n\nChannel 1: know?\n\nChannel 0: yeah. And you can also set the pace that, yeah, and you can set the pace. That's what I like about it, where it's like if you wanna go on a certain pace or incline, you can kind of change it yourself and then kind of stick to it. So it's a bit easier that","paragraphs":[{"sentences":[{"text":"Hello?","start":0.39999998,"end":0.9,"sentiment":"neutral","sentiment_score":0.022025518119335175}],"sentiment":"neutral","sentiment_score":0.022025518119335175,"channel":1,"num_words":1,"start":0.39999998,"end":0.9},{"sentences":[{"text":"Good morning.","start":1.68,"end":2.1599998,"sentiment":"neutral","sentiment_score":0.18731459230184555}],"sentiment":"neutral","sentiment_score":0.18731459230184555,"channel":0,"num_words":2,"start":1.68,"end":2.1599998},{"sentences":[{"text":"Hello?","start":2.1599998,"end":2.6599998,"sentiment":"neutral","sentiment_score":0.06987118721008301}],"sentiment":"neutral","sentiment_score":0.06987118721008301,"channel":1,"num_words":1,"start":2.1599998,"end":2.6599998},{"sentences":[{"text":"Is this Adam?","start":2.1599998,"end":3.06,"sentiment":"neutral","sentiment_score":0.049625338986516},{"text":"Hello?","start":5.7599998,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.01220637559890747},{"text":"Can you hear","start":7.2799997,"end":7.9199996,"sentiment":"neutral","sentiment_score":0.005450776622941096}],"sentiment":"neutral","sentiment_score":0.025347817489611253,"channel":0,"num_words":7,"start":2.1599998,"end":7.9199996},{"sentences":[{"text":"How","start":7.7599998,"end":8.0,"sentiment":"neutral","sentiment_score":0.010976391844451427}],"sentiment":"neutral","sentiment_score":0.010976391844451427,"channel":1,"num_words":1,"start":7.7599998,"end":8.0},{"sentences":[{"text":"me?","start":7.9199996,"end":8.42,"sentiment":"neutral","sentiment_score":0.011446598917245863}],"sentiment":"neutral","sentiment_score":0.011446598917245863,"channel":0,"num_words":1,"start":7.9199996,"end":8.42},{"sentences":[{"text":"you doing?","start":8.0,"end":8.58,"sentiment":"neutral","sentiment_score":0.01465432345867157},{"text":"Barely.","start":10.16,"end":10.66,"sentiment":"neutral","sentiment_score":-0.13679425418376925}],"sentiment":"neutral","sentiment_score":-0.03582853575547537,"channel":1,"num_words":3,"start":8.0,"end":10.66},{"sentences":[{"text":"Yeah.","start":11.5199995,"end":12.0199995,"sentiment":"neutral","sentiment_score":-0.01221819780766964},{"text":"Let","start":12.559999,"end":12.799999,"sentiment":"neutral","sentiment_score":-0.012159597128629684}],"sentiment":"neutral","sentiment_score":-0.012188897468149662,"channel":0,"num_words":2,"start":11.5199995,"end":12.799999},{"sentences":[{"text":"Yeah.","start":12.584999,"end":12.824999,"sentiment":"neutral","sentiment_score":-0.00455104373395443}],"sentiment":"neutral","sentiment_score":-0.00455104373395443,"channel":1,"num_words":1,"start":12.584999,"end":12.824999},{"sentences":[{"text":"me","start":12.799999,"end":12.96,"sentiment":"neutral","sentiment_score":-0.0008493773639202118}],"sentiment":"neutral","sentiment_score":-0.0008493773639202118,"channel":0,"num_words":1,"start":12.799999,"end":12.96},{"sentences":[{"text":"That's","start":12.824999,"end":13.065,"sentiment":"neutral","sentiment_score":0.006680339574813843}],"sentiment":"neutral","sentiment_score":0.006680339574813843,"channel":1,"num_words":1,"start":12.824999,"end":13.065},{"sentences":[{"text":"see","start":12.96,"end":13.12,"sentiment":"neutral","sentiment_score":-0.03918716311454773}],"sentiment":"neutral","sentiment_score":-0.03918716311454773,"channel":0,"num_words":1,"start":12.96,"end":13.12},{"sentences":[{"text":"better.","start":13.065,"end":13.565,"sentiment":"neutral","sentiment_score":-0.08303853869438171}],"sentiment":"neutral","sentiment_score":-0.08303853869438171,"channel":1,"num_words":1,"start":13.065,"end":13.565},{"sentences":[{"text":"if I can.","start":13.12,"end":13.875,"sentiment":"neutral","sentiment_score":-0.008431006222963333},{"text":"You can hear me a bit better now?","start":14.195,"end":15.735,"sentiment":"neutral","sentiment_score":-0.021440009586513042}],"sentiment":"neutral","sentiment_score":-0.017892099578272213,"channel":0,"num_words":11,"start":13.12,"end":15.735},{"sentences":[{"text":"That's better.","start":16.185,"end":17.085,"sentiment":"neutral","sentiment_score":0.16267919540405273}],"sentiment":"neutral","sentiment_score":0.16267919540405273,"channel":1,"num_words":2,"start":16.185,"end":17.085},{"sentences":[{"text":"Perfect.","start":16.915,"end":17.415,"sentiment":"positive","sentiment_score":0.43734806776046753},{"text":"This is Veronica from Oakview Financial.","start":17.955,"end":20.215,"sentiment":"positive","sentiment_score":0.34571607410907745},{"text":"How are you?","start":20.355,"end":21.175,"sentiment":"neutral","sentiment_score":0.2550528397162755}],"sentiment":"neutral","sentiment_score":0.32768030315637586,"channel":0,"num_words":10,"start":16.915,"end":21.175},{"sentences":[{"text":"Good stuff.","start":21.625,"end":22.185,"sentiment":"positive","sentiment_score":0.5125619769096375},{"text":"How are you?","start":22.185,"end":22.925,"sentiment":"neutral","sentiment_score":0.25803012152512866}],"sentiment":"positive","sentiment_score":0.3598428636789322,"channel":1,"num_words":5,"start":21.625,"end":22.925},{"sentences":[{"text":"Yeah.","start":23.154999,"end":23.555,"sentiment":"neutral","sentiment_score":0.23726698756217957},{"text":"Good.","start":23.555,"end":24.055,"sentiment":"positive","sentiment_score":0.405036598443985},{"text":"I had you booked in just to kind of pretty quickly today just go through the the recommendation after I did some research on your super investment.","start":24.994999,"end":33.52,"sentiment":"neutral","sentiment_score":0.29055733757990376},{"text":"Is now still","start":33.66,"end":34.46,"sentiment":"neutral","sentiment_score":0.1393179471294085}],"sentiment":"neutral","sentiment_score":0.2782907981891185,"channel":0,"num_words":32,"start":23.154999,"end":34.46},{"sentences":[{"text":"Yep.","start":34.16,"end":34.66,"sentiment":"neutral","sentiment_score":0.23886388540267944}],"sentiment":"neutral","sentiment_score":0.23886388540267944,"channel":1,"num_words":1,"start":34.16,"end":34.66},{"sentences":[{"text":"a good time for you?","start":34.46,"end":35.68,"sentiment":"neutral","sentiment_score":0.3206550896167755},{"text":"Yeah.","start":37.260002,"end":37.760002,"sentiment":"neutral","sentiment_score":0.19711384177207947},{"text":"Perfect.","start":37.9,"end":38.4,"sentiment":"neutral","sentiment_score":0.285459041595459},{"text":"Now, Adam, before I do go any further, I just need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay.","start":38.94,"end":46.305,"sentiment":"neutral","sentiment_score":0.059093355233299324}],"sentiment":"neutral","sentiment_score":0.10554321203380823,"channel":0,"num_words":36,"start":34.46,"end":46.305},{"sentences":[{"text":"Yep.","start":46.815002,"end":47.315002,"sentiment":"neutral","sentiment_score":0.13814285397529602}],"sentiment":"neutral","sentiment_score":0.13814285397529602,"channel":1,"num_words":1,"start":46.815002,"end":47.315002},{"sentences":[{"text":"Perfect.","start":47.885,"end":48.385,"sentiment":"neutral","sentiment_score":0.24753358960151672},{"text":"And just to confirm I am speaking with the right person, could you just confirm your full name, date of birth, and address for me, please?","start":48.525,"end":56.305,"sentiment":"neutral","sentiment_score":0.07710377126932144}],"sentiment":"neutral","sentiment_score":0.08341598676310645,"channel":0,"num_words":27,"start":47.885,"end":56.305},{"sentences":[{"text":"This is m four five eight six.","start":57.08,"end":59.18,"sentiment":"neutral","sentiment_score":0.016169011060680662}],"sentiment":"neutral","sentiment_score":0.016169011060680662,"channel":1,"num_words":7,"start":57.08,"end":59.18},{"sentences":[{"text":"Yep.","start":60.87,"end":61.37,"sentiment":"neutral","sentiment_score":0.025284310802817345}],"sentiment":"neutral","sentiment_score":0.025284310802817345,"channel":0,"num_words":1,"start":60.87,"end":61.37},{"sentences":[{"text":"4 Address 40 Wilson Avenue, River.","start":61.64,"end":64.06,"sentiment":"neutral","sentiment_score":0.028966025759776432}],"sentiment":"neutral","sentiment_score":0.028966025759776432,"channel":1,"num_words":6,"start":61.64,"end":64.06},{"sentences":[{"text":"Yep.","start":64.39,"end":64.89,"sentiment":"neutral","sentiment_score":0.045321494340896606}],"sentiment":"neutral","sentiment_score":0.045321494340896606,"channel":0,"num_words":1,"start":64.39,"end":64.89},{"sentences":[{"text":"Yeah.","start":66.44,"end":66.94,"sentiment":"neutral","sentiment_score":0.08423550426959991}],"sentiment":"neutral","sentiment_score":0.08423550426959991,"channel":1,"num_words":1,"start":66.44,"end":66.94},{"sentences":[{"text":"Perfect.","start":67.35,"end":67.85,"sentiment":"neutral","sentiment_score":0.1427006721496582},{"text":"Now are you kind of working at the moment?","start":68.869995,"end":72.605,"sentiment":"neutral","sentiment_score":0.032135059436162315}],"sentiment":"neutral","sentiment_score":0.0431916207075119,"channel":0,"num_words":10,"start":67.35,"end":72.605},{"sentences":[{"text":"Yes.","start":74.495,"end":74.995,"sentiment":"neutral","sentiment_score":0.03736729919910431},{"text":"Full time.","start":75.055,"end":75.875,"sentiment":"neutral","sentiment_score":0.039353666827082634}],"sentiment":"neutral","sentiment_score":0.038691544284423195,"channel":1,"num_words":3,"start":74.495,"end":75.875},{"sentences":[{"text":"Yep.","start":75.465004,"end":75.965004,"sentiment":"neutral","sentiment_score":0.03292352333664894},{"text":"Yeah.","start":76.185005,"end":76.685005,"sentiment":"neutral","sentiment_score":0.020968090742826465},{"text":"So","start":77.145004,"end":77.465004,"sentiment":"neutral","sentiment_score":0.0027882233262062073}],"sentiment":"neutral","sentiment_score":0.018893279135227203,"channel":0,"num_words":3,"start":75.465004,"end":77.465004},{"sentences":[{"text":"Twenty","start":77.295006,"end":77.795006,"sentiment":"neutral","sentiment_score":0.0014132484793663025}],"sentiment":"neutral","sentiment_score":0.0014132484793663025,"channel":1,"num_words":1,"start":77.295006,"end":77.795006},{"sentences":[{"text":"what I","start":77.465004,"end":77.865005,"sentiment":"neutral","sentiment_score":-0.005494739860296249}],"sentiment":"neutral","sentiment_score":-0.005494739860296249,"channel":0,"num_words":2,"start":77.465004,"end":77.865005},{"sentences":[{"text":"one","start":77.855,"end":78.095,"sentiment":"neutral","sentiment_score":-0.007314495742321014}],"sentiment":"neutral","sentiment_score":-0.007314495742321014,"channel":1,"num_words":1,"start":77.855,"end":78.095},{"sentences":[{"text":"have","start":77.865005,"end":78.025,"sentiment":"neutral","sentiment_score":0.003674495965242386}],"sentiment":"neutral","sentiment_score":0.003674495965242386,"channel":0,"num_words":1,"start":77.865005,"end":78.025},{"sentences":[{"text":"years.","start":78.095,"end":78.595,"sentiment":"neutral","sentiment_score":0.006619878113269806}],"sentiment":"neutral","sentiment_score":0.006619878113269806,"channel":1,"num_words":1,"start":78.095,"end":78.595},{"sentences":[{"text":"yeah.","start":79.305,"end":79.805,"sentiment":"neutral","sentiment_score":0.005825206637382507},{"text":"Now, Adam, what I have done is I have to send you an email with some documents.","start":80.105,"end":83.805,"sentiment":"neutral","sentiment_score":-0.009796657709076124},{"text":"Do you have access to emails at the moment, or if you're","start":84.71,"end":88.39,"sentiment":"neutral","sentiment_score":-0.019415802399938304}],"sentiment":"neutral","sentiment_score":-0.013123586773872375,"channel":0,"num_words":30,"start":79.305,"end":88.39},{"sentences":[{"text":"It's","start":88.22,"end":88.46,"sentiment":"neutral","sentiment_score":-0.09637945145368576}],"sentiment":"neutral","sentiment_score":-0.09637945145368576,"channel":1,"num_words":1,"start":88.22,"end":88.46},{"sentences":[{"text":"on","start":88.39,"end":88.630005,"sentiment":"neutral","sentiment_score":-0.08873133361339569}],"sentiment":"neutral","sentiment_score":-0.08873133361339569,"channel":0,"num_words":1,"start":88.39,"end":88.630005},{"sentences":[{"text":"not","start":88.46,"end":88.96,"sentiment":"neutral","sentiment_score":-0.09727198630571364}],"sentiment":"neutral","sentiment_score":-0.09727198630571364,"channel":1,"num_words":1,"start":88.46,"end":88.96},{"sentences":[{"text":"the the floor?","start":88.630005,"end":89.770004,"sentiment":"neutral","sentiment_score":-0.10048904021581014}],"sentiment":"neutral","sentiment_score":-0.10048904021581014,"channel":0,"num_words":3,"start":88.630005,"end":89.770004},{"sentences":[{"text":"I'm not gonna it's on the treadmill.","start":89.5,"end":91.26,"sentiment":"neutral","sentiment_score":-0.1409686388713973},{"text":"Right?","start":91.26,"end":91.76,"sentiment":"neutral","sentiment_score":-0.04040735587477684}],"sentiment":"neutral","sentiment_score":-0.12839847849681973,"channel":1,"num_words":8,"start":89.5,"end":91.76},{"sentences":[{"text":"Okay.","start":92.15,"end":92.65,"sentiment":"neutral","sentiment_score":-0.02332906424999237},{"text":"Well, what I can do, Adam, for you, if you are happy for me to do so, I will just kind of quickly run through the most important points.","start":92.950005,"end":100.385,"sentiment":"positive","sentiment_score":0.4534395285721483},{"text":"And then when you have a bit more moment later, have a read through it.","start":100.685,"end":105.965,"sentiment":"neutral","sentiment_score":0.261853156487147},{"text":"And if you have any questions, you can always give me a callback.","start":105.965,"end":109.025,"sentiment":"neutral","sentiment_score":0.17069178991592848},{"text":"Is that okay?","start":109.085,"end":109.985,"sentiment":"neutral","sentiment_score":0.11801373213529587}],"sentiment":"neutral","sentiment_score":0.3217581815895487,"channel":0,"num_words":61,"start":92.15,"end":109.985},{"sentences":[{"text":"Yep.","start":110.285,"end":110.785,"sentiment":"neutral","sentiment_score":0.13536906242370603}],"sentiment":"neutral","sentiment_score":0.13536906242370603,"channel":1,"num_words":1,"start":110.285,"end":110.785},{"sentences":[{"text":"Yep.","start":111.405,"end":111.905,"sentiment":"neutral","sentiment_score":0.23222599923610687},{"text":"Perfect.","start":112.33,"end":112.65,"sentiment":"positive","sentiment_score":0.6363283395767212},{"text":"How's your treadmill going?","start":112.65,"end":114.19,"sentiment":"neutral","sentiment_score":0.29285048693418503},{"text":"Yeah.","start":116.01,"end":116.51,"sentiment":"neutral","sentiment_score":0.08674809336662292},{"text":"Oh, wow.","start":118.33,"end":119.15,"sentiment":"neutral","sentiment_score":0.11684886366128922}],"sentiment":"neutral","sentiment_score":0.2622669008043077,"channel":0,"num_words":9,"start":111.405,"end":119.15},{"sentences":[{"text":"How long does that take?","start":119.37,"end":120.75,"sentiment":"neutral","sentiment_score":0.05198199711740017},{"text":"Yeah.","start":124.01,"end":124.49,"sentiment":"neutral","sentiment_score":0.23779810965061188},{"text":"That's that's good dedication for you.","start":124.49,"end":126.67,"sentiment":"positive","sentiment_score":0.659979855020841}],"sentiment":"positive","sentiment_score":0.3714656021135549,"channel":0,"num_words":12,"start":119.37,"end":126.67},{"sentences":[{"text":"I used to be two thousand hours.","start":126.215004,"end":128.07501,"sentiment":"neutral","sentiment_score":0.08864890464714595},{"text":"That's twenty three","start":128.615,"end":129.335,"sentiment":"neutral","sentiment_score":0.037024415408571563}],"sentiment":"neutral","sentiment_score":0.07316155787557363,"channel":1,"num_words":10,"start":126.215004,"end":129.335},{"sentences":[{"text":"Oh, wow.","start":129.035,"end":129.695,"sentiment":"neutral","sentiment_score":0.11403144896030426}],"sentiment":"neutral","sentiment_score":0.11403144896030426,"channel":0,"num_words":2,"start":129.035,"end":129.695},{"sentences":[{"text":"hours.","start":129.335,"end":129.835,"sentiment":"neutral","sentiment_score":0.082924485206604}],"sentiment":"neutral","sentiment_score":0.082924485206604,"channel":1,"num_words":1,"start":129.335,"end":129.835},{"sentences":[{"text":"Yeah.","start":130.235,"end":130.55501,"sentiment":"neutral","sentiment_score":0.174910306930542},{"text":"Wow.","start":130.55501,"end":131.05501,"sentiment":"positive","sentiment_score":0.4117423892021179}],"sentiment":"neutral","sentiment_score":0.29332634806632996,"channel":0,"num_words":2,"start":130.235,"end":131.05501},{"sentences":[{"text":"Happy","start":131.015,"end":131.335,"sentiment":"positive","sentiment_score":0.6296451091766357}],"sentiment":"positive","sentiment_score":0.6296451091766357,"channel":1,"num_words":1,"start":131.015,"end":131.335},{"sentences":[{"text":"Do","start":131.195,"end":131.35501,"sentiment":"positive","sentiment_score":0.5564752817153931}],"sentiment":"positive","sentiment_score":0.5564752817153931,"channel":0,"num_words":1,"start":131.195,"end":131.35501},{"sentences":[{"text":"day","start":131.335,"end":131.575,"sentiment":"positive","sentiment_score":0.5543506145477295}],"sentiment":"positive","sentiment_score":0.5543506145477295,"channel":1,"num_words":1,"start":131.335,"end":131.575},{"sentences":[{"text":"you ever","start":131.35501,"end":131.755,"sentiment":"positive","sentiment_score":0.43013203144073486}],"sentiment":"positive","sentiment_score":0.43013203144073486,"channel":0,"num_words":2,"start":131.35501,"end":131.755},{"sentences":[{"text":"in the","start":131.575,"end":131.815,"sentiment":"positive","sentiment_score":0.494871124625206}],"sentiment":"positive","sentiment_score":0.494871124625206,"channel":1,"num_words":2,"start":131.575,"end":131.815},{"sentences":[{"text":"go","start":131.755,"end":131.835,"sentiment":"positive","sentiment_score":0.5046071410179138}],"sentiment":"positive","sentiment_score":0.5046071410179138,"channel":0,"num_words":1,"start":131.755,"end":131.835},{"sentences":[{"text":"morning, sir.","start":131.815,"end":132.55501,"sentiment":"positive","sentiment_score":0.46473854780197144}],"sentiment":"positive","sentiment_score":0.46473854780197144,"channel":1,"num_words":2,"start":131.815,"end":132.55501},{"sentences":[{"text":"yeah.","start":133.195,"end":133.515,"sentiment":"neutral","sentiment_score":0.12434977293014526},{"text":"Do you ever go outside and stuff, or do you just kind of like","start":133.515,"end":136.475,"sentiment":"neutral","sentiment_score":0.07798256698463644}],"sentiment":"neutral","sentiment_score":0.08107371404767036,"channel":0,"num_words":15,"start":133.195,"end":136.475},{"sentences":[{"text":"Just","start":136.375,"end":136.86,"sentiment":"neutral","sentiment_score":0.06850310415029526}],"sentiment":"neutral","sentiment_score":0.06850310415029526,"channel":1,"num_words":1,"start":136.375,"end":136.86},{"sentences":[{"text":"the the","start":136.475,"end":137.115,"sentiment":"neutral","sentiment_score":0.09997740760445595}],"sentiment":"neutral","sentiment_score":0.09997740760445595,"channel":0,"num_words":2,"start":136.475,"end":137.115},{"sentences":[{"text":"just just","start":136.94,"end":137.15334,"sentiment":"neutral","sentiment_score":0.08611860871315002}],"sentiment":"neutral","sentiment_score":0.08611860871315002,"channel":1,"num_words":2,"start":136.94,"end":137.15334},{"sentences":[{"text":"the","start":137.115,"end":137.27501,"sentiment":"neutral","sentiment_score":0.11482684314250946}],"sentiment":"neutral","sentiment_score":0.11482684314250946,"channel":0,"num_words":1,"start":137.115,"end":137.27501},{"sentences":[{"text":"send me","start":137.15334,"end":137.76,"sentiment":"neutral","sentiment_score":0.10587376728653908}],"sentiment":"neutral","sentiment_score":0.10587376728653908,"channel":1,"num_words":2,"start":137.15334,"end":137.76},{"sentences":[{"text":"treadmill?","start":137.27501,"end":137.77501,"sentiment":"neutral","sentiment_score":0.16513842344284058}],"sentiment":"neutral","sentiment_score":0.16513842344284058,"channel":0,"num_words":1,"start":137.27501,"end":137.77501},{"sentences":[{"text":"all good.","start":137.9,"end":138.38,"sentiment":"positive","sentiment_score":0.386556476354599},{"text":"That's all you could","start":138.38,"end":139.1,"sentiment":"neutral","sentiment_score":0.23084359243512154}],"sentiment":"neutral","sentiment_score":0.28274788707494736,"channel":1,"num_words":6,"start":137.9,"end":139.1},{"sentences":[{"text":"Yeah.","start":138.955,"end":139.455,"sentiment":"neutral","sentiment_score":0.1266700178384781}],"sentiment":"neutral","sentiment_score":0.1266700178384781,"channel":0,"num_words":1,"start":138.955,"end":139.455},{"sentences":[{"text":"do.","start":139.1,"end":139.6,"sentiment":"neutral","sentiment_score":0.10772566497325896},{"text":"Yeah.","start":140.06,"end":140.3,"sentiment":"neutral","sentiment_score":0.08215764164924622}],"sentiment":"neutral","sentiment_score":0.0949416533112526,"channel":1,"num_words":2,"start":139.1,"end":140.3},{"sentences":[{"text":"Yeah.","start":140.17,"end":140.67,"sentiment":"neutral","sentiment_score":0.0792439877986908}],"sentiment":"neutral","sentiment_score":0.0792439877986908,"channel":0,"num_words":1,"start":140.17,"end":140.67},{"sentences":[{"text":"If I want to send it to me.","start":140.3,"end":141.92,"sentiment":"neutral","sentiment_score":0.06307379202917218}],"sentiment":"neutral","sentiment_score":0.06307379202917218,"channel":1,"num_words":8,"start":140.3,"end":141.92},{"sentences":[{"text":"Yeah.","start":142.33,"end":142.81,"sentiment":"neutral","sentiment_score":0.030043229460716248},{"text":"Oh,","start":142.81,"end":143.31,"sentiment":"neutral","sentiment_score":0.026972949504852295}],"sentiment":"neutral","sentiment_score":0.02850808948278427,"channel":0,"num_words":2,"start":142.33,"end":143.31},{"sentences":[{"text":"I'm not up to","start":143.02,"end":144.0,"sentiment":"neutral","sentiment_score":-0.00991775281727314}],"sentiment":"neutral","sentiment_score":-0.00991775281727314,"channel":1,"num_words":4,"start":143.02,"end":144.0},{"sentences":[{"text":"yeah.","start":144.81,"end":145.31,"sentiment":"neutral","sentiment_score":0.004526959732174873},{"text":"Oh, well, that's good.","start":145.37001,"end":146.75,"sentiment":"positive","sentiment_score":0.3514775298535824}],"sentiment":"neutral","sentiment_score":0.28208741582930086,"channel":0,"num_words":5,"start":144.81,"end":146.75},{"sentences":[{"text":"you.","start":147.02,"end":147.18,"sentiment":"neutral","sentiment_score":0.309486448764801},{"text":"And you don't get hit make you hit by a car or a dog chasing you or you","start":147.18,"end":151.02,"sentiment":"neutral","sentiment_score":0.16590306121442053}],"sentiment":"neutral","sentiment_score":0.17346008161180898,"channel":1,"num_words":19,"start":147.02,"end":151.02},{"sentences":[{"text":"So","start":150.89,"end":151.21,"sentiment":"neutral","sentiment_score":0.08247747272253036}],"sentiment":"neutral","sentiment_score":0.08247747272253036,"channel":0,"num_words":1,"start":150.89,"end":151.21},{"sentences":[{"text":"know?","start":151.02,"end":151.52,"sentiment":"neutral","sentiment_score":0.11310285329818726}],"sentiment":"neutral","sentiment_score":0.11310285329818726,"channel":1,"num_words":1,"start":151.02,"end":151.52},{"sentences":[{"text":"yeah.","start":151.37001,"end":151.87001,"sentiment":"neutral","sentiment_score":0.16247442364692688},{"text":"And you can also set the pace that, yeah, and you can set the pace.","start":152.33,"end":157.58499,"sentiment":"neutral","sentiment_score":0.25173360804716743},{"text":"That's what I like about it, where it's like if you wanna go on a certain pace or incline, you can kind of change it yourself and then kind of stick to it.","start":157.58499,"end":166.70499,"sentiment":"positive","sentiment_score":0.37711754125176056},{"text":"So it's a bit easier that","start":166.70499,"end":167.90393,"sentiment":"positive","sentiment_score":0.3394965964059035}],"sentiment":"positive","sentiment_score":0.33491521789269013,"channel":0,"num_words":55,"start":151.37001,"end":167.90393}]},"summary":{"result":"success","short":"A representative from Oakview Financial calls a customer named Adam to discuss his investment. The representative confirms Adam's personal information and sends him an email with documents. The representative then goes over the customer's treadmill and asks if he is working, to which the customer responds that he is not. The representative explains that the process for setting a new pace is easier for the customer."},"intents":{"segments":[{"text":"I had you booked in just to kind of pretty quickly today just go through the the recommendation after I did some research on your super investment. Is now still Yep.","start_word":53,"end_word":83,"intents":[{"intent":"Recommend investment","confidence_score":0.0013219874}]},{"text":"And just to confirm I am speaking with the right person, could you just confirm your full name, date of birth, and address for me, please?","start_word":122,"end_word":147,"intents":[{"intent":"Confirm identity","confidence_score":0.82961935},{"intent":"Request contact details","confidence_score":0.0024876627}]},{"text":"Now are you kind of working at the moment? Yes. Full time.","start_word":165,"end_word":176,"intents":[{"intent":"Confirm working status","confidence_score":0.026456961}]},{"text":"Now, Adam, what I have done is I have to send you an email with some documents. Do you have access to emails at the moment, or if you're It's on not the the floor? I'm not gonna it's on the treadmill. Right? Okay.","start_word":187,"end_word":230,"intents":[{"intent":"Request email with documents","confidence_score":0.047918264}]},{"text":"How's your treadmill going? Yeah.","start_word":294,"end_word":298,"intents":[{"intent":"Streamline treadmill runs","confidence_score":0.00022527587}]}]},"sentiments":{"segments":[{"text":"Hello? Good morning. Is Hello? this Adam? Hello? Can you hear How me? you doing? Barely. Yeah. Let Yeah. me That's see better. if I can. You can hear me a bit better now? That's better.","start_word":0,"end_word":35,"sentiment":"neutral","sentiment_score":0.017094794660806656},{"text":"Perfect. This is Veronica from Oakview Financial.","start_word":36,"end_word":42,"sentiment":"positive","sentiment_score":0.3632424771785736},{"text":"How are you?","start_word":43,"end_word":45,"sentiment":"neutral","sentiment_score":0.2630210816860199},{"text":"Good stuff.","start_word":46,"end_word":47,"sentiment":"positive","sentiment_score":0.5020021796226501},{"text":"How are you? Yeah.","start_word":48,"end_word":51,"sentiment":"neutral","sentiment_score":0.2558244466781616},{"text":"Good.","start_word":52,"end_word":52,"sentiment":"positive","sentiment_score":0.405036598443985},{"text":"I had you booked in just to kind of pretty quickly today just go through the the recommendation after I did some research on your super investment. Is now still Yep. a good time for you? Yeah. Perfect. Now, Adam, before I do go any further, I just need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay. Yep. Perfect. And just to confirm I am speaking with the right person, could you just confirm your full name, date of birth, and address for me, please? This is m four five eight six. Yep. 4 Address 40 Wilson Avenue, River. Yep. Yeah. Perfect. Now are you kind of working at the moment? Yes. Full time. Yep. Yeah. So Twenty what I one have years. yeah. Now, Adam, what I have done is I have to send you an email with some documents. Do you have access to emails at the moment, or if you're It's on not the the floor? I'm not gonna it's on the treadmill. Right? Okay.","start_word":53,"end_word":230,"sentiment":"neutral","sentiment_score":0.0696902796626091},{"text":"Well, what I can do, Adam, for you, if you are happy for me to do so, I will just kind of quickly run through the most important points.","start_word":231,"end_word":259,"sentiment":"positive","sentiment_score":0.44692814350128174},{"text":"And then when you have a bit more moment later, have a read through it. And if you have any questions, you can always give me a callback. Is that okay? Yep. Yep.","start_word":260,"end_word":292,"sentiment":"neutral","sentiment_score":0.20234376192092896},{"text":"Perfect.","start_word":293,"end_word":293,"sentiment":"positive","sentiment_score":0.6363283395767212},{"text":"How's your treadmill going? Yeah. Oh, wow. How long does that take? Yeah.","start_word":294,"end_word":306,"sentiment":"neutral","sentiment_score":0.16001161932945251},{"text":"That's that's good dedication for you.","start_word":307,"end_word":312,"sentiment":"positive","sentiment_score":0.629284679889679},{"text":"I used to be two thousand hours. That's twenty three Oh, wow. hours. Yeah.","start_word":313,"end_word":326,"sentiment":"neutral","sentiment_score":0.08952046930789948},{"text":"Wow. Happy Do day you ever in the go morning, sir.","start_word":327,"end_word":337,"sentiment":"positive","sentiment_score":0.4824620187282562},{"text":"yeah. Do you ever go outside and stuff, or do you just kind of like Just the the just just the send me treadmill?","start_word":338,"end_word":361,"sentiment":"neutral","sentiment_score":0.09294666349887848},{"text":"all good.","start_word":362,"end_word":363,"sentiment":"positive","sentiment_score":0.3731958270072937},{"text":"That's all you could Yeah. do. Yeah. Yeah. If I want to send it to me. Yeah. Oh, I'm not up to yeah.","start_word":364,"end_word":386,"sentiment":"neutral","sentiment_score":0.08014282584190369},{"text":"Oh, well, that's good.","start_word":387,"end_word":390,"sentiment":"positive","sentiment_score":0.3631204068660736},{"text":"you. And you don't get hit make you hit by a car or a dog chasing you or you So know? yeah. And you can also set the pace that, yeah, and you can set the pace.","start_word":391,"end_word":427,"sentiment":"neutral","sentiment_score":0.20131206512451172},{"text":"That's what I like about it, where it's like if you wanna go on a certain pace or incline, you can kind of change it yourself and then kind of stick to it. So it's a bit easier that","start_word":428,"end_word":466,"sentiment":"positive","sentiment_score":0.3908017231867863}],"average":{"sentiment":"neutral","sentiment_score":0.1733376689073516}}}}