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If you record your name and reason for calling, I'll see if this person is available. Hello? Yeah. Okay.\n\nNo. I'm sorry, mate. I kinda don't wanna do that. Sorry, ma'am. I'm just busy right now.\n\nCould you call me after a couple of weeks? Thank you. 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If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: I'm Andrew, and I'm calling for a follow-up.\n\nChannel 1: Hello?\n\nChannel 0: Oh, hi. Shrek?\n\nChannel 1: Yeah.\n\nChannel 0: Yes. Shrek, this is Andrew from Vigilance AI. I don't know if you still remember me. We have actually spoken a few months ago.\n\nChannel 1: Okay.\n\nChannel 0: But, Shrek, at the time, you were busy, mate. So I sent you an email with some information about our compliance for the AI MDR platform, and they just wanted to follow-up and see if now might be a better time to schedule a quick demo.\n\nChannel 1: No. I'm sorry, mate. I kinda don't wanna do that.\n\nChannel 0: Oh, yeah. May I know the reason why you're still not interested?\n\nChannel 1: Sorry, ma'am. I'm just busy right now. Could you call me after a couple of weeks?\n\nChannel 0: Oh, yeah. Alright. You're probably busy. It's all alright. I'll I'll call\n\nChannel 1: Thank\n\nChannel 0: you\n\nChannel 1: you.\n\nChannel 0: next week, Gerard.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.71999997,"end":1.12,"sentiment":"neutral","sentiment_score":0.045678116381168365},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":1.12,"end":5.54,"sentiment":"neutral","sentiment_score":0.042502767173573375}],"sentiment":"neutral","sentiment_score":0.04268955242107896,"channel":1,"num_words":17,"start":0.71999997,"end":5.54},{"sentences":[{"text":"I'm Andrew, and I'm calling for a 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hi.","start":12.0,"end":12.74,"sentiment":"neutral","sentiment_score":0.027766872197389603},{"text":"Shrek?","start":12.799999,"end":13.299999,"sentiment":"neutral","sentiment_score":0.01772356405854225}],"sentiment":"neutral","sentiment_score":0.02441910281777382,"channel":0,"num_words":3,"start":12.0,"end":13.299999},{"sentences":[{"text":"Yeah.","start":14.0,"end":14.5,"sentiment":"neutral","sentiment_score":0.04719018563628197}],"sentiment":"neutral","sentiment_score":0.04719018563628197,"channel":1,"num_words":1,"start":14.0,"end":14.5},{"sentences":[{"text":"Yes.","start":15.405,"end":15.905,"sentiment":"neutral","sentiment_score":0.07899856567382812},{"text":"Shrek, this is Andrew from Vigilance AI.","start":16.045,"end":19.324999,"sentiment":"neutral","sentiment_score":0.09143609127828053},{"text":"I don't know if you still remember me.","start":19.324999,"end":21.164999,"sentiment":"neutral","sentiment_score":-0.0012687332928180695},{"text":"We have actually spoken a few 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Shrek is not interested and asks Andrew to call back in a couple of weeks, to which Andrew agrees and schedules a demo for the following week."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. I'm Andrew, and I'm calling for a follow-up. Hello? Oh, hi.","start_word":1,"end_word":27,"intents":[{"intent":"Record call","confidence_score":0.00018631932},{"intent":"Follow-up","confidence_score":0.38465965}]},{"text":"But, Shrek, at the time, you were busy, mate. So I sent you an email with some information about our compliance for the AI MDR platform, and they just wanted to follow-up and see if now might be a better time to schedule a quick demo.","start_word":55,"end_word":100,"intents":[{"intent":"Schedule demo","confidence_score":0.4056391}]},{"text":"May I know the reason why you're still not interested?","start_word":113,"end_word":122,"intents":[{"intent":"Get reason","confidence_score":0.0100644315}]},{"text":"Could you call me after a couple of weeks? Oh, yeah.","start_word":130,"end_word":140,"intents":[{"intent":"Call after a few weeks","confidence_score":0.30442342}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. I'm Andrew, and I'm calling for a follow-up. Hello? Oh, hi. Shrek? Yeah. Yes. Shrek, this is Andrew from Vigilance AI. I don't know if you still remember me. We have actually spoken a few months ago. Okay. 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Bye.","start_word":130,"end_word":157,"sentiment":"neutral","sentiment_score":-0.0005964455776847899}],"average":{"sentiment":"neutral","sentiment_score":-0.06861832737922668}}}}