{"metadata":{"transaction_key":"deprecated","request_id":"019f3b1c-4d46-76a1-b5e5-d95fa5ca9631","sha256":"cab0d99d20e5df8fb510388a9a62ebe4be51cba136c31628011f87ed579c2a2c","created":"2026-07-07T05:45:39.492Z","duration":5.3279376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":20},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Has been forwarded to voice mail. The person you're trying to reach is not available.","confidence":1.0,"words":[{"word":"has","start":0.39999998,"end":0.64,"confidence":0.98291016,"punctuated_word":"Has","sentiment":"negative","sentiment_score":-0.717031717300415},{"word":"been","start":0.64,"end":0.88,"confidence":1.0,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.8637436032295227},{"word":"forwarded","start":0.88,"end":1.1999999,"confidence":1.0,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.8497991561889648},{"word":"to","start":1.1999999,"end":1.36,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8361347317695618},{"word":"voice","start":1.36,"end":1.68,"confidence":0.9941406,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.8180112242698669},{"word":"mail","start":1.68,"end":2.1799998,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.834241509437561},{"word":"the","start":2.3999999,"end":2.56,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.9077049493789672},{"word":"person","start":2.56,"end":2.8799999,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8748031854629517},{"word":"you're","start":2.8799999,"end":3.12,"confidence":0.9970703,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.8936399817466736},{"word":"trying","start":3.12,"end":3.36,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.9196087718009948},{"word":"to","start":3.36,"end":3.52,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.9030817747116088},{"word":"reach","start":3.52,"end":3.9199998,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.9016090035438538},{"word":"is","start":3.9199998,"end":4.16,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9105373620986938},{"word":"not","start":4.16,"end":4.3199997,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.910746455192566},{"word":"available","start":4.3199997,"end":4.8199997,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.5854203104972839}],"paragraphs":{"transcript":"\nHas been forwarded to voice mail. The person you're trying to reach is not available.","paragraphs":[{"sentences":[{"text":"Has been forwarded to voice mail.","start":0.39999998,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.8198269903659821},{"text":"The person you're trying to reach is not available.","start":2.3999999,"end":4.8199997,"sentiment":"negative","sentiment_score":-0.8674613104926215}],"sentiment":"negative","sentiment_score":-0.8484075824419658,"num_words":15,"start":0.39999998,"end":4.8199997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Has been forwarded to voice mail. The person you're trying to reach is not available.","paragraphs":[{"sentences":[{"text":"Has been forwarded to voice mail.","start":0.39999998,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.8198269903659821},{"text":"The person you're trying to reach is not available.","start":2.3999999,"end":4.8199997,"sentiment":"negative","sentiment_score":-0.8674613104926215}],"sentiment":"negative","sentiment_score":-0.8484075824419658,"channel":1,"num_words":15,"start":0.39999998,"end":4.8199997}]},"summary":{"result":"success","short":"Has been forwarded to voice mail. The person you're trying to reach is not available."},"intents":{"segments":[{"text":"The person you're trying to reach is not available.","start_word":6,"end_word":14,"intents":[{"intent":"Notify unavailability","confidence_score":0.43721864}]}]},"sentiments":{"segments":[{"text":"Has been forwarded to voice mail. The person you're trying to reach is not available.","start_word":0,"end_word":14,"sentiment":"negative","sentiment_score":-0.8671339154243469}],"average":{"sentiment":"negative","sentiment_score":-0.867133903503418}}}}