{"metadata":{"transaction_key":"deprecated","request_id":"019eaa25-6edb-7011-a348-3d7b9b1e8de8","sha256":"c04ce33014d63ead84a55488e86e815a37043c19ab286681581dcc7b16cf649f","created":"2026-06-09T02:10:41.321Z","duration":13.247937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No message can be left on this service. 0400971563. This message bank is full. Please try again later. Goodbye.","confidence":1.0,"words":[{"word":"no","start":0.16,"end":0.39999998,"confidence":0.9941406,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.6893280744552612},{"word":"message","start":0.39999998,"end":0.71999997,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.6134242415428162},{"word":"can","start":0.71999997,"end":0.88,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.7277029156684875},{"word":"be","start":0.88,"end":1.04,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.6841278076171875},{"word":"left","start":1.04,"end":1.28,"confidence":1.0,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.6681540608406067},{"word":"on","start":1.28,"end":1.52,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.5627245903015137},{"word":"this","start":1.52,"end":1.68,"confidence":0.9902344,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.6717159748077393},{"word":"service","start":1.68,"end":2.1799998,"confidence":0.9970703,"punctuated_word":"service.","sentiment":"negative","sentiment_score":-0.6265891790390015},{"word":"0400971563","start":2.3999999,"end":8.5,"confidence":0.9977295,"punctuated_word":"0400971563.","sentiment":"neutral","sentiment_score":-0.3299742341041565},{"word":"this","start":8.559999,"end":8.8,"confidence":0.99316406,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8669613003730774},{"word":"message","start":8.8,"end":9.2,"confidence":0.9980469,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8450634479522705},{"word":"bank","start":9.2,"end":9.44,"confidence":0.9941406,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.9155462384223938},{"word":"is","start":9.44,"end":9.679999,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.927629053592682},{"word":"full","start":9.679999,"end":10.08,"confidence":0.9995117,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.8902639746665955},{"word":"please","start":10.08,"end":10.4,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.8782413005828857},{"word":"try","start":10.4,"end":10.719999,"confidence":1.0,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.8493847250938416},{"word":"again","start":10.719999,"end":11.04,"confidence":1.0,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.8307236433029175},{"word":"later","start":11.04,"end":11.54,"confidence":1.0,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.8499150276184082},{"word":"goodbye","start":12.16,"end":12.66,"confidence":0.99902344,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.5220848321914673}],"paragraphs":{"transcript":"\nNo message can be left on this service. 0400971563. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.16,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.6554708555340767},{"text":"0400971563.","start":2.3999999,"end":8.5,"sentiment":"neutral","sentiment_score":-0.3299742341041565},{"text":"This message bank is full.","start":8.559999,"end":10.08,"sentiment":"negative","sentiment_score":-0.8890928030014038},{"text":"Please try again later.","start":10.08,"end":11.54,"sentiment":"negative","sentiment_score":-0.8520661741495132},{"text":"Goodbye.","start":12.16,"end":12.66,"sentiment":"negative","sentiment_score":-0.5220848321914673}],"sentiment":"negative","sentiment_score":-0.7341870853775426,"num_words":19,"start":0.16,"end":12.66}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No message can be left on this service. 0400971563. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.16,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.6554708555340767},{"text":"0400971563.","start":2.3999999,"end":8.5,"sentiment":"neutral","sentiment_score":-0.3299742341041565},{"text":"This message bank is full.","start":8.559999,"end":10.08,"sentiment":"negative","sentiment_score":-0.8890928030014038},{"text":"Please try again later.","start":10.08,"end":11.54,"sentiment":"negative","sentiment_score":-0.8520661741495132},{"text":"Goodbye.","start":12.16,"end":12.66,"sentiment":"negative","sentiment_score":-0.5220848321914673}],"sentiment":"negative","sentiment_score":-0.7341870853775426,"channel":1,"num_words":19,"start":0.16,"end":12.66}]},"summary":{"result":"success","short":"No message can be left on this service. 0400971563. This message bank is full. Please try again later. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":18,"end_word":18,"intents":[{"intent":"Request call back","confidence_score":0.010793697}]}]},"sentiments":{"segments":[{"text":"No message can be left on this service. 0400971563. This message bank is full. Please try again later. Goodbye.","start_word":0,"end_word":18,"sentiment":"negative","sentiment_score":-0.679520308971405}],"average":{"sentiment":"negative","sentiment_score":-0.6795203110267376}}}}