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Alex, I I am not so sure if you can still remember the company, because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bhajit Singh, to introduce our company and our services. Name of the company again, sir, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month. Maybe yes, sir. We are based in Auburn. Yes, sir. But we do have engineers, sir, in Sydney as well. Yep, sir. Yeah. If you want, sir, actually, sir, the schedule that we're hoping, sir, would be on second week of October. The week of the twelfth, sir? Yes, sir. Yeah. The fifteenth. What time would you be available? 10AM. Yeah. That that that would be perfect, sir. So do you have any how many of you, sir, do you got in the company right now? 85. Mhmm. Alright. Got it, sir. And, sir, the email address, sir, would be alex.mcclellan@oracle.com.au. Or are you saying a different one, sir? Alright. Got it. Okay. I'll be sending the invite right away, Alex. And again, sir, thank you so much for allowing us to introduce our company. Okay. Thank you so much, sir. Okay. Have a good day. Thank you. 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Good. Thank you. Mhmm. Yeah.\n\nRight. And you're based in in Melbourne. Right? Okay. Well, our head office is Sydney.\n\nI'm in Sydney. Okay. Okay. Perhaps, you know, this this month's a bit almost finished and it's a very busy month for us. Perhaps, will you give me a call in the first week of next month and then we can arrange something?\n\nOkay. Let me just look. The week of the twelfth. Yeah. Yeah.\n\nI've got that here. Let me just look at that. Thursday would be probably the the fifteenth. About 10:00 in the morning. Would that be okay?\n\nOkay. We have 85 employees and employees, and probably 60 of those would be users. Yeah. Correct. Yeah.\n\nNo. No. That's correct. No problem. Thank you.\n\nBye bye. You too. 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Good morning. Alex, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good. Thank you.\n\nChannel 0: Alright. Okay. Wonderful. Alex, I I am not so sure if you can still remember the company, because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bhajit Singh, to introduce our company and our services.\n\nChannel 1: Mhmm.\n\nChannel 0: Name of the company again, sir, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for\n\nChannel 1: Yeah.\n\nChannel 0: future reference. And we're hoping, sir,\n\nChannel 1: Right.\n\nChannel 0: that you have an available time next month.\n\nChannel 1: And you're\n\nChannel 0: Maybe\n\nChannel 1: based in in Melbourne. Right?\n\nChannel 0: yes, sir. We are based in Auburn.\n\nChannel 1: Okay. Well, our head office is Sydney. I'm in Sydney.\n\nChannel 0: Yes, sir. But we do have engineers, sir, in Sydney as well.\n\nChannel 1: Okay. Okay.\n\nChannel 0: Yep, sir.\n\nChannel 1: Perhaps, you know, this this month's a bit almost finished and it's a very busy month for us. Perhaps, will you give\n\nChannel 0: Yeah.\n\nChannel 1: me a call in the first week of next month and then we can arrange something?\n\nChannel 0: If you want, sir, actually, sir, the schedule that we're hoping, sir, would be on second week of October.\n\nChannel 1: Okay. Let me just look.\n\nChannel 0: The week of the twelfth, sir?\n\nChannel 1: The week of the twelfth.\n\nChannel 0: Yes, sir.\n\nChannel 1: Yeah. Yeah. I've got that here. Let me just look at that. Thursday would be\n\nChannel 0: Yeah.\n\nChannel 1: probably the the fifteenth.\n\nChannel 0: The fifteenth. What time would you be available?\n\nChannel 1: About 10:00 in the morning. Would that be okay?\n\nChannel 0: 10AM. Yeah. That that that would be perfect, sir. So\n\nChannel 1: Okay.\n\nChannel 0: do you have any how many of you, sir, do you got in the company right now?\n\nChannel 1: We have 85 employees\n\nChannel 0: 85.\n\nChannel 1: and\n\nChannel 0: Mhmm.\n\nChannel 1: employees, and probably 60 of those would be users. Yeah.\n\nChannel 0: Alright. Got it, sir. And, sir, the email address, sir, would be alex.mcclellan@oracle.com.au. Or\n\nChannel 1: Correct.\n\nChannel 0: are you saying a different\n\nChannel 1: Yeah.\n\nChannel 0: one, sir?\n\nChannel 1: No.\n\nChannel 0: Alright.\n\nChannel 1: No. That's\n\nChannel 0: Got\n\nChannel 1: correct.\n\nChannel 0: it. Okay. I'll be sending the invite right away, Alex. And again, sir, thank you so much for allowing us to introduce our company.\n\nChannel 1: No problem. Thank you. Bye\n\nChannel 0: Okay.\n\nChannel 1: bye.\n\nChannel 0: Thank you so much, sir. Okay. Have a good day.\n\nChannel 1: You too.\n\nChannel 0: Thank\n\nChannel 1: Bye.\n\nChannel 0: you. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.64,"end":1.14,"sentiment":"neutral","sentiment_score":0.025207513943314552}],"sentiment":"neutral","sentiment_score":0.025207513943314552,"channel":1,"num_words":1,"start":0.64,"end":1.14},{"sentences":[{"text":"Yeah.","start":2.8799999,"end":3.12,"sentiment":"neutral","sentiment_score":0.12449386715888976},{"text":"Good morning.","start":3.12,"end":3.86,"sentiment":"positive","sentiment_score":0.4105258733034134},{"text":"Alex, it's Ronald from Cloud Solution IT.","start":4.64,"end":8.66,"sentiment":"neutral","sentiment_score":0.31169373222759794},{"text":"How are you doing today?","start":9.44,"end":10.66,"sentiment":"neutral","sentiment_score":0.3306788861751556}],"sentiment":"neutral","sentiment_score":0.318719744682312,"channel":0,"num_words":15,"start":2.8799999,"end":10.66},{"sentences":[{"text":"Good.","start":11.12,"end":11.5199995,"sentiment":"positive","sentiment_score":0.5414661169052124},{"text":"Thank 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He explains that they are a managed service provider and Microsoft trusted partner, and they are hoping to arrange an introductory meeting with the agent's CTO, Mr. Bhajit Singh. They schedule the meeting for the second week of October and Ronald provides the agent with his email address and number."},"intents":{"segments":[{"text":"Alex, I I am not so sure if you can still remember the company, because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bhajit Singh, to introduce our company and our services.","start_word":22,"end_word":78,"intents":[{"intent":"Introduce company","confidence_score":0.11935824}]},{"text":"me a call in the first week of next month and then we can arrange something?","start_word":230,"end_word":245,"intents":[{"intent":"Schedule appointment","confidence_score":0.00671427}]},{"text":"What time would you be available? About 10:00 in the morning.","start_word":304,"end_word":314,"intents":[{"intent":"Confirm availability","confidence_score":0.23217343}]},{"text":"And, sir, the email address, sir, would be alex.mcclellan@oracle.com.au. Or Correct.","start_word":368,"end_word":378,"intents":[{"intent":"Provide email address","confidence_score":0.2039511}]},{"text":"I'll be sending the invite right away, Alex. And again, sir, thank you so much for allowing us to introduce our company. No problem.","start_word":395,"end_word":418,"intents":[{"intent":"Send invite","confidence_score":0.3034548}]}]},"sentiments":{"segments":[{"text":"Hello? Yeah.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.07485069334506989},{"text":"Good morning.","start_word":2,"end_word":3,"sentiment":"positive","sentiment_score":0.3996690511703491},{"text":"Alex, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":4,"end_word":15,"sentiment":"neutral","sentiment_score":0.32747969031333923},{"text":"Good. Thank you.","start_word":16,"end_word":18,"sentiment":"positive","sentiment_score":0.5414184927940369},{"text":"Alright.","start_word":19,"end_word":19,"sentiment":"neutral","sentiment_score":0.2797703742980957},{"text":"Okay. Wonderful.","start_word":20,"end_word":21,"sentiment":"positive","sentiment_score":0.4367360472679138},{"text":"Alex, I I am not so sure if you can still remember the company, because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bhajit Singh, to introduce our company and our services. Mhmm. Name of the company again, sir, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for Yeah. future reference. And we're hoping, sir, Right. that you have an available time next month. And you're Maybe based in in Melbourne. Right? yes, sir. We are based in Auburn. Okay. Well, our head office is Sydney. I'm in Sydney. Yes, sir. But we do have engineers, sir, in Sydney as well. Okay. Okay. Yep, sir. Perhaps, you know, this this month's a bit almost finished and it's a very busy month for us. Perhaps, will you give Yeah. me a call in the first week of next month and then we can arrange something? If you want, sir, actually, sir, the schedule that we're hoping, sir, would be on second week of October. Okay. Let me just look. The week of the twelfth, sir? The week of the twelfth. Yes, sir. Yeah. Yeah. I've got that here. Let me just look at that. Thursday would be Yeah. probably the the fifteenth. The fifteenth. What time would you be available? About 10:00 in the morning. Would that be okay? 10AM. Yeah.","start_word":22,"end_word":320,"sentiment":"neutral","sentiment_score":0.017576797471310083},{"text":"That that that would be perfect, sir.","start_word":321,"end_word":327,"sentiment":"positive","sentiment_score":0.391116201877594},{"text":"So Okay. do you have any how many of you, sir, do you got in the company right now? We have 85 employees 85. and Mhmm. employees, and probably 60 of those would be users. Yeah. Alright. Got it, sir. And, sir, the email address, sir, would be alex.mcclellan@oracle.com.au. Or Correct. are you saying a different Yeah. one, sir? No. Alright. No. That's Got correct. it. Okay. I'll be sending the invite right away, Alex.","start_word":328,"end_word":402,"sentiment":"neutral","sentiment_score":0.028441376984119415},{"text":"And again, sir, thank you so much for allowing us to introduce our company. No problem. Thank you.","start_word":403,"end_word":420,"sentiment":"positive","sentiment_score":0.4293560981750488},{"text":"Bye Okay. bye.","start_word":421,"end_word":423,"sentiment":"neutral","sentiment_score":0.2259086072444916},{"text":"Thank you so much, sir. Okay. Have a good day.","start_word":424,"end_word":433,"sentiment":"positive","sentiment_score":0.5581384897232056},{"text":"You too.","start_word":434,"end_word":435,"sentiment":"neutral","sentiment_score":0.2568396329879761},{"text":"Thank Bye. you.","start_word":436,"end_word":438,"sentiment":"positive","sentiment_score":0.6218104362487793},{"text":"Bye bye.","start_word":439,"end_word":440,"sentiment":"neutral","sentiment_score":0.2878270149230957}],"average":{"sentiment":"neutral","sentiment_score":0.08136096768400342}}}}