{"metadata":{"transaction_key":"deprecated","request_id":"019f7d33-2f3a-7223-9eb3-243fcf75f425","sha256":"e4293dbfbb415d2e87cc7ce5c90772d5fda2d1f62ad0ee87625f512a99e9e83a","created":"2026-07-20T01:45:35.066Z","duration":6.1199374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":20},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"I'm possibly sorry that I've missed your call, so please leave a message.","confidence":0.99902344,"words":[{"word":"i'm","start":1.36,"end":1.68,"confidence":0.99560547,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.6582075357437134},{"word":"possibly","start":1.68,"end":2.08,"confidence":0.9873047,"punctuated_word":"possibly","sentiment":"negative","sentiment_score":-0.6000145077705383},{"word":"sorry","start":2.08,"end":2.3999999,"confidence":0.99902344,"punctuated_word":"sorry","sentiment":"negative","sentiment_score":-0.7015207409858704},{"word":"that","start":2.3999999,"end":2.6399999,"confidence":0.99902344,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.727740466594696},{"word":"i've","start":2.6399999,"end":2.8,"confidence":0.9975586,"punctuated_word":"I've","sentiment":"negative","sentiment_score":-0.7776126265525818},{"word":"missed","start":2.8,"end":3.12,"confidence":1.0,"punctuated_word":"missed","sentiment":"negative","sentiment_score":-0.7457680106163025},{"word":"your","start":3.12,"end":3.36,"confidence":0.99902344,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.7643539309501648},{"word":"call","start":3.36,"end":3.84,"confidence":0.8088379,"punctuated_word":"call,","sentiment":"negative","sentiment_score":-0.5835453867912292},{"word":"so","start":3.84,"end":4.24,"confidence":0.9970703,"punctuated_word":"so","sentiment":"negative","sentiment_score":-0.4259167611598969},{"word":"please","start":4.24,"end":4.56,"confidence":0.99902344,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.432242751121521},{"word":"leave","start":4.56,"end":4.7999997,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.3502197563648224},{"word":"a","start":4.7999997,"end":4.88,"confidence":0.9980469,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.34935975074768066},{"word":"message","start":4.88,"end":5.38,"confidence":1.0,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.20183420181274417}],"paragraphs":{"transcript":"\nI'm possibly sorry that I've missed your call, so please leave a message.","paragraphs":[{"sentences":[{"text":"I'm possibly sorry that I've missed your call, so please leave a message.","start":1.36,"end":5.38,"sentiment":"negative","sentiment_score":-0.5629489559393662}],"sentiment":"negative","sentiment_score":-0.5629489559393662,"num_words":13,"start":1.36,"end":5.38}]}}]}],"paragraphs":{"transcript":"\nChannel 1: I'm possibly sorry that I've missed your call, so please leave a message.","paragraphs":[{"sentences":[{"text":"I'm possibly sorry that I've missed your call, so please leave a message.","start":1.36,"end":5.38,"sentiment":"negative","sentiment_score":-0.5629489559393662}],"sentiment":"negative","sentiment_score":-0.5629489559393662,"channel":1,"num_words":13,"start":1.36,"end":5.38}]},"summary":{"result":"success","short":"I'm possibly sorry that I've missed your call, so please leave a message."},"intents":{"segments":[{"text":"I'm possibly sorry that I've missed your call, so please leave a message.","start_word":1,"end_word":13,"intents":[{"intent":"Leave a message","confidence_score":0.010052073}]}]},"sentiments":{"segments":[{"text":"I'm possibly sorry that I've missed your call, so please leave a message.","start_word":0,"end_word":12,"sentiment":"negative","sentiment_score":-0.5757652521133423}],"average":{"sentiment":"negative","sentiment_score":-0.5757652282714844}}}}