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However, Larissa is on her way to an appointment and asks to call back the next day. Deborah agrees and they arrange for the call to be made the following morning."},"intents":{"segments":[{"text":"I was just giving you a call to touch base following a conversation you had with Maddie, last week. Did was now still a good time? Actually, it's not. I'm just on my way to an appointment. Can I possibly give you a can you call me back tomorrow? Yeah.","start_word":24,"end_word":73,"intents":[{"intent":"Schedule call","confidence_score":0.6067483}]}]},"sentiments":{"segments":[{"text":"Hello? Hi, Deborah. Larissa from Oakview Financial. How are you going? Hello.","start_word":0,"end_word":11,"sentiment":"neutral","sentiment_score":0.19484323263168335},{"text":"I'm good. Thank you. How are you? Yeah. Really good. 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