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Send me the pictures. And and has he got the has he has he settled on it? Or is he Mhmm. You're talking about Solar Victoria. Right? Has he got some has he got some panels already or no? Yeah. That's it. Yeah. Yeah. Yeah. Make sure that you claim SolaViktor rebate for it. I believe there is a SolaViktor rebate for it as well. Yeah. No. No. Solar Victoria has some heating, cooling rebate as well. I don't know what it is because we don't do this. But, yeah, definitely make make a point that check it out. Yeah. Is he settled has he settled on it already, or is he settling in soon? Or what's the mhmm. So I used to get the keys. Okay. Alright. That's okay. That's okay. And if it is more mhmm. Yeah. Yeah. Sunil me yesterday. I've explained him, and I've told him everything. And he told me that he can come back to me basically after doing some research. So he's yeah. He doesn't need a big battery. So, you know, obviously, he was a little confused about big or small batteries. I was like, I told him that if he's not using yeah. Yeah. Yeah. Obviously, that's that's a trend. That's basically the trend where where people are selling now. On May 1 onwards, you will see there there'll be no one selling 40 kilowatt battery, and they'll say the same thing. Buy battery, whatever fits your usage. Don't buy big batteries because the cost will go up immediately. Chandra. Which Chandra? Oh, he put 40 good luck. No. No. No. No. No. No. Yeah. Yeah. I see everyone oh, see. That's that's the thing. You know? The if you have for who? No. No. No. No. No. No. I I didn't do panels or anything for him. I just quoted him for the batteries and panels, I believe. I don't know, but I never did his panels. Yeah. Yeah. Yeah. Oh, well, Yeah. I believe so. I did a quote for him when you asked me to give a quote to him. I did a quote for him, but, obviously, I didn't do it forty, fifty kilowatt battery. I just did a basic a small size battery, and that's that's about it. Well, see, King oh, see, King's Day, the idea is, you know, if you don't have a sensible approach, it's okay. It's good that you go somewhere else. And if if because if later on stages, if if, you know, if things come back to you or me and saying that, oh, why I didn't do it or why I did it, at least you know the reason, sir. That's it. See, the thing is people don't realize till the time they see the problem. They only realize they only yeah. I'm very, very busy, which is a good thing. Very, very busy. Yes. So I asked well, I gave him a lead, basically, and, obviously, I told him that, mate, it's, you know, you follow-up with the customer, and you do whatever needed to be done. And I believe I don't know. I I well, I had a chat with him, but I don't know how did it go. Did he speak to him? Did he do a quote for him? Did he do a job for him? But he told me that he's he's just by himself as in he was, you know, only single dude as in doesn't have a team, doesn't have anything else. Yeah. So yeah. So I've told him that my see, you go and do whatever needed to be done. Just make sure that, you know, do the best and the rest is up to you. So yeah. Yeah. That's all I can do. But, yeah, I don't know how did it go. But, yeah, even I I've lost the customer because the customer wanted to have something something for the sake of having a brand awareness or some, you know, some different brand. I told them that, hey. I'm happy to do it, but this is a residential grade battery you're getting for commercial usage. And the customer said, I wanted to go over this. I was like, dude, you gotta make sense. But, yeah, that's okay. It's a good idea. See, we are here to win everyone, but we are here to win everyone on the basis of understanding, not for the sake of, you know, price or argument on you're you're wrong or you're right. It's it's more about my job is to give them information. That is up to them. If they take it, take it. If they don't take it, it's up to them. So at least they make an informed decision. So what we are going going to do, if you remember, I was talking to you about this big, basically, job in countryside. So we are working on on it as we speak, and probably that project is gonna start in a month or so. And there is another project that we are working on. So probably once we have everything aligned in terms of, you know, hot water systems, It's it's it's basically it's a government affiliated project. They're getting off to the from the gas, and they're going all electric. So they need Yeah. Absolutely. Absolutely. Absolutely. Oh, okay. And what is that for? Okay. So see, what I'm well, King, see, what I'm gonna do is all these things that what I'm doing right now, they are long term long term sustainable solutions, and they are more electricity based, getting off to the guest from the guest. And all these projects will require definitely require assistance in terms of heating, in terms of cooling, in terms of, you know, hot water systems and whatnot. So, basically, you know, you remember I've asked you for the air conditioning in the past. I've asked you for the installer in the country town as well in the past. So they they all basically we are all progressing towards that way, and we have recently reached out reached out by one of the biggest council in the Northern area who wants us to be a part of this electrification side of it as well. So we are we are putting our tenders in there as well. So they want someone consistent, someone who's been around for a long time, someone who's been doing things for a long, long time. So hence, probably, you know, that's something which we are working on, and I will definitely need you to help me with the with your products and pricing and whatnot, maybe with the 100% of the installations as well because me and Jason can't do it all. We want good reliable direct partners rather than indirect partners to get those projects done. And we want some something direct rather than through the through distributors or through someone else. Yeah. Yeah. Yeah. Yeah. So, see, the ideally, the best way we're gonna get into it is after May, once we have the storm calmed and collected, and that's where basically we'll do whatever needed to be done. So nothing to stress about. From first May onwards, I'll look into it because that's where everything is gonna be at peace and relaxed because we have to deliver many jobs before the end of this month. Yeah. And I'll make sure whatever need I'll make sure whatever needed to be done because if it's a unit, it I'm sure that it will not have big demand of solar panels. And I'm I'm pretty sure about it that it it does not require a bigger battery than 10 or 15 kilowatt battery. Yeah. Oh, no worries. I'll I'll make sure that I'll have a look and I'll get things sorted. Let him settle on it. And no worries. No worries, please. Thank you. 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good morning. How are you? Oh, afternoon, sir. I'm very good. Thanks.\n\nHow are you? Go for it. Uh-huh. Congratulations. Is it a bakery, or how big a roof is?\n\nWhat do you think? Yeah. Send me the pictures. And and has he got the has he has he settled on it? Or is he Mhmm.\n\nYou're talking about Solar Victoria. Right? Has he got some has he got some panels already or no? Yeah. That's it.\n\nYeah. Yeah. Yeah. Make sure that you claim SolaViktor rebate for it. I believe there is a SolaViktor rebate for it as well.\n\nYeah. No. No. Solar Victoria has some heating, cooling rebate as well. I don't know what it is because we don't do this.\n\nBut, yeah, definitely make make a point that check it out. Yeah. Is he settled has he settled on it already, or is he settling in soon? Or what's the mhmm. So I used to get the keys.\n\nOkay. Alright. That's okay. That's okay. And if it is more mhmm.\n\nYeah. Yeah. Sunil me yesterday. I've explained him, and I've told him everything. And he told me that he can come back to me basically after doing some research.\n\nSo he's yeah. He doesn't need a big battery. So, you know, obviously, he was a little confused about big or small batteries. I was like, I told him that if he's not using yeah. Yeah.\n\nYeah. Obviously, that's that's a trend. That's basically the trend where where people are selling now. On May 1 onwards, you will see there there'll be no one selling 40 kilowatt battery, and they'll say the same thing. Buy battery, whatever fits your usage.\n\nDon't buy big batteries because the cost will go up immediately. Chandra. Which Chandra? Oh, he put 40 good luck. No.\n\nNo. No. No. No. No.\n\nYeah. Yeah. I see everyone oh, see. That's that's the thing. You know?\n\nThe if you have for who? No. No. No. No.\n\nNo. No. I I didn't do panels or anything for him. I just quoted him for the batteries and panels, I believe. I don't know, but I never did his panels.\n\nYeah. Yeah. Yeah. Oh, well, Yeah. I believe so.\n\nI did a quote for him when you asked me to give a quote to him. I did a quote for him, but, obviously, I didn't do it forty, fifty kilowatt battery. I just did a basic a small size battery, and that's that's about it. Well, see, King oh, see, King's Day, the idea is, you know, if you don't have a sensible approach, it's okay. It's good that you go somewhere else.\n\nAnd if if because if later on stages, if if, you know, if things come back to you or me and saying that, oh, why I didn't do it or why I did it, at least you know the reason, sir. That's it. See, the thing is people don't realize till the time they see the problem. They only realize they only yeah. I'm very, very busy, which is a good thing.\n\nVery, very busy. Yes. So I asked well, I gave him a lead, basically, and, obviously, I told him that, mate, it's, you know, you follow-up with the customer, and you do whatever needed to be done. And I believe I don't know. I I well, I had a chat with him, but I don't know how did it go.\n\nDid he speak to him? Did he do a quote for him? Did he do a job for him? But he told me that he's he's just by himself as in he was, you know, only single dude as in doesn't have a team, doesn't have anything else. Yeah.\n\nSo yeah. So I've told him that my see, you go and do whatever needed to be done. Just make sure that, you know, do the best and the rest is up to you. So yeah. Yeah.\n\nThat's all I can do. But, yeah, I don't know how did it go. But, yeah, even I I've lost the customer because the customer wanted to have something something for the sake of having a brand awareness or some, you know, some different brand. I told them that, hey. I'm happy to do it, but this is a residential grade battery you're getting for commercial usage.\n\nAnd the customer said, I wanted to go over this. I was like, dude, you gotta make sense. But, yeah, that's okay. It's a good idea. See, we are here to win everyone, but we are here to win everyone on the basis of understanding, not for the sake of, you know, price or argument on you're you're wrong or you're right.\n\nIt's it's more about my job is to give them information. That is up to them. If they take it, take it. If they don't take it, it's up to them. So at least they make an informed decision.\n\nSo what we are going going to do, if you remember, I was talking to you about this big, basically, job in countryside. So we are working on on it as we speak, and probably that project is gonna start in a month or so. And there is another project that we are working on. So probably once we have everything aligned in terms of, you know, hot water systems, It's it's it's basically it's a government affiliated project. They're getting off to the from the gas, and they're going all electric.\n\nSo they need Yeah. Absolutely. Absolutely. Absolutely. Oh, okay.\n\nAnd what is that for? Okay. So see, what I'm well, King, see, what I'm gonna do is all these things that what I'm doing right now, they are long term long term sustainable solutions, and they are more electricity based, getting off to the guest from the guest. And all these projects will require definitely require assistance in terms of heating, in terms of cooling, in terms of, you know, hot water systems and whatnot. So, basically, you know, you remember I've asked you for the air conditioning in the past.\n\nI've asked you for the installer in the country town as well in the past. So they they all basically we are all progressing towards that way, and we have recently reached out reached out by one of the biggest council in the Northern area who wants us to be a part of this electrification side of it as well. So we are we are putting our tenders in there as well. So they want someone consistent, someone who's been around for a long time, someone who's been doing things for a long, long time. So hence, probably, you know, that's something which we are working on, and I will definitely need you to help me with the with your products and pricing and whatnot, maybe with the 100% of the installations as well because me and Jason can't do it all.\n\nWe want good reliable direct partners rather than indirect partners to get those projects done. And we want some something direct rather than through the through distributors or through someone else. Yeah. Yeah. Yeah.\n\nYeah. So, see, the ideally, the best way we're gonna get into it is after May, once we have the storm calmed and collected, and that's where basically we'll do whatever needed to be done. So nothing to stress about. From first May onwards, I'll look into it because that's where everything is gonna be at peace and relaxed because we have to deliver many jobs before the end of this month. Yeah.\n\nAnd I'll make sure whatever need I'll make sure whatever needed to be done because if it's a unit, it I'm sure that it will not have big demand of solar panels. And I'm I'm pretty sure about it that it it does not require a bigger battery than 10 or 15 kilowatt battery. Yeah. Oh, no worries. I'll I'll make sure that I'll have a look and I'll get things sorted.\n\nLet him settle on it. And no worries. No worries, please. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Kingsley, good morning.","start":3.12,"end":4.0,"sentiment":"positive","sentiment_score":0.6026108066240946},{"text":"How are you?","start":4.0,"end":4.66,"sentiment":"positive","sentiment_score":0.4482250412305196},{"text":"Oh, afternoon, sir.","start":5.2799997,"end":6.42,"sentiment":"positive","sentiment_score":0.4024003942807515},{"text":"I'm very good.","start":6.7999997,"end":7.44,"sentiment":"positive","sentiment_score":0.7265872160593668},{"text":"Thanks.","start":7.44,"end":7.68,"sentiment":"positive","sentiment_score":0.6420018672943115}],"sentiment":"positive","sentiment_score":0.5524209416829623,"num_words":13,"start":3.12,"end":7.68},{"sentences":[{"text":"How are you?","start":7.68,"end":8.34,"sentiment":"neutral","sentiment_score":0.27816977103551227},{"text":"Go for 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do whatever needed to be done.","start":571.76996,"end":586.03503,"sentiment":"neutral","sentiment_score":0.1975686541374992},{"text":"So nothing to stress about.","start":586.03503,"end":587.815,"sentiment":"neutral","sentiment_score":-0.04125546365976333},{"text":"From first May onwards, I'll look into it because that's where everything is gonna be at peace and relaxed because we have to deliver many jobs before the end of this month.","start":589.715,"end":600.86,"sentiment":"positive","sentiment_score":0.3786219712346792},{"text":"Yeah.","start":602.76,"end":603.26,"sentiment":"neutral","sentiment_score":0.15004411339759827}],"sentiment":"neutral","sentiment_score":0.2591699646556214,"num_words":73,"start":571.29,"end":603.26},{"sentences":[{"text":"And I'll make sure whatever need I'll make sure whatever needed to be done because if it's a unit, it I'm sure that it will not have big demand of solar 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worries.","start":631.81085,"end":633.49084,"sentiment":"neutral","sentiment_score":0.3316258490085602},{"text":"No worries, please.","start":633.49084,"end":634.2909,"sentiment":"positive","sentiment_score":0.37983617186546326},{"text":"Thank you.","start":634.2909,"end":635.0309,"sentiment":"positive","sentiment_score":0.6021352708339691},{"text":"Bye.","start":635.57086,"end":635.97595,"sentiment":"neutral","sentiment_score":-0.10406680405139924}],"sentiment":"positive","sentiment_score":0.3424981954906668,"num_words":14,"start":630.13086,"end":635.97595}]}}]},{"alternatives":[{"transcript":"Very good. Quick question for you. And we just bought a small unit in Hampton East. The two story two story building, is the upstairs web? Is it possible to put some solar panels up on the roof? Or I'll send you a picture. It's yep. Yeah. I'll send you the address too. I'll send you the address, and I'll send you it's the back back part of the building. Got an EVAP cooler or something, but I don't think he's got an EVAP cooler. I'll send you a picture, see whether he can see whether he can put up. But once he puts a panel there, if he buys the house later on, is he able to put another is he for the property or is he for the the owner? Solar Victoria. Yeah. No. No. No panel. It's just the unit is is moving into because there's no heating apart. I need to put an air conditioning for him to air conditioner. From where? From after the panel? Uh-huh. Alrighty. He will he will check it out once he moves in. It's settled on next week. It's just a very short one one month settlement. So he should move it there on the twentieth. He should get the keys well. I'll send you a picture to see whether it's possible or not. And I think it's it's this Sunil from the church call? He's talking about big 40 kilowatt batteries. Yep. And that Chandra guy put one of those 40 kilowatt battery too. Yep. You know the guy who put some panels? And you know the guy from church, Noel? Don't go and tell him that I told him. But but Noel, I think he put put the 40 kilowatt battery too. You put some panels for the oil bath, though. Noel Noel in the church. You remember? You've got somebody else to put the bat for the $6 or some $6.02. Did you did you did keep a code for batteries and panels, is it? This guy shop and waste everyone's time. That's the problem, isn't it? Yeah. Yeah. That's what I told you. That is reliable. Something goes wrong after the battery, then you can at least back up these guys, close-up the business and close door next year if something is wrong. So True. True. How have you been, for example? About that. Did you speak to Tony about the recognition in Ballarat? Yeah. Yeah. Yep. But what's happening about the artwork? Are you bringing the artwork? Or Yep. What is the what are the big system you're working on? Why would why would you use us? We we got a queue time. We can look after you. If you got big if you got big projects like like like swimming pools, nursing homes, big buildings, let us know we can deal with with prices and stuff. It's called a Q town. Hot water. Alright. Yes. FMC. Yep. Yep. Third party. Yes. Let me know, ma'am. I just anyway, you keep working. I'll send you this one, have a look and see where they can help you guys. I don't know how long he's gonna see, or whether he's gonna rent the property. We'll wait and see. Yes? Yes. Yes. I'm sorry. I didn't follow the say it again? Yep. Alrighty. No problem. No. No. Just a sec. Yeah. I'll have a look. Really, you have a look. I'll tell you. It's just a two bedroom place. Okay. Thank you later. Take care. Take care. 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Quick question for you. And we just bought a small unit in Hampton East. The two story two story building, is the upstairs web? Is it possible to put some solar panels up on the roof?\n\nOr I'll send you a picture. It's yep. Yeah. I'll send you the address too. I'll send you the address, and I'll send you it's the back back part of the building.\n\nGot an EVAP cooler or something, but I don't think he's got an EVAP cooler. I'll send you a picture, see whether he can see whether he can put up. But once he puts a panel there, if he buys the house later on, is he able to put another is he for the property or is he for the the owner? Solar Victoria. Yeah.\n\nNo. No. No panel. It's just the unit is is moving into because there's no heating apart. I need to put an air conditioning for him to air conditioner.\n\nFrom where? From after the panel? Uh-huh. Alrighty. He will he will check it out once he moves in.\n\nIt's settled on next week. It's just a very short one one month settlement. So he should move it there on the twentieth. He should get the keys well. I'll send you a picture to see whether it's possible or not.\n\nAnd I think it's it's this Sunil from the church call? He's talking about big 40 kilowatt batteries. Yep. And that Chandra guy put one of those 40 kilowatt battery too. Yep.\n\nYou know the guy who put some panels? And you know the guy from church, Noel? Don't go and tell him that I told him. But but Noel, I think he put put the 40 kilowatt battery too. You put some panels for the oil bath, though.\n\nNoel Noel in the church. You remember? You've got somebody else to put the bat for the $6 or some $6.02. Did you did you did keep a code for batteries and panels, is it? This guy shop and waste everyone's time.\n\nThat's the problem, isn't it? Yeah. Yeah. That's what I told you. That is reliable.\n\nSomething goes wrong after the battery, then you can at least back up these guys, close-up the business and close door next year if something is wrong. So True. True. How have you been, for example? About that.\n\nDid you speak to Tony about the recognition in Ballarat? Yeah. Yeah. Yep. But what's happening about the artwork?\n\nAre you bringing the artwork? Or Yep. What is the what are the big system you're working on? Why would why would you use us? We we got a queue time.\n\nWe can look after you. If you got big if you got big projects like like like swimming pools, nursing homes, big buildings, let us know we can deal with with prices and stuff. It's called a Q town. Hot water. Alright.\n\nYes. FMC. Yep. Yep. Third party.\n\nYes. Let me know, ma'am. I just anyway, you keep working. I'll send you this one, have a look and see where they can help you guys. I don't know how long he's gonna see, or whether he's gonna rent the property.\n\nWe'll wait and see. Yes? Yes. Yes. I'm sorry.\n\nI didn't follow the say it again? Yep. Alrighty. No problem. No.\n\nNo. Just a sec. Yeah. I'll have a look. Really, you have a look.\n\nI'll tell you. It's just a two bedroom place. Okay. Thank you later. Take care.\n\nTake care. Bye.","paragraphs":[{"sentences":[{"text":"Very good.","start":0.0,"end":7.7,"sentiment":"positive","sentiment_score":0.6463793516159058},{"text":"Quick question for you.","start":11.44,"end":12.9,"sentiment":"neutral","sentiment_score":0.05999747384339571},{"text":"And we just bought a small unit in Hampton East.","start":15.215,"end":18.675,"sentiment":"neutral","sentiment_score":0.08938023075461388},{"text":"The two story two story building, is the upstairs web?","start":21.935,"end":27.235,"sentiment":"neutral","sentiment_score":0.08421838879585267},{"text":"Is it possible to put some solar panels up on the roof?","start":28.89,"end":31.689999,"sentiment":"neutral","sentiment_score":0.06167312633867065}],"sentiment":"neutral","sentiment_score":0.10549506079405546,"num_words":38,"start":0.0,"end":31.689999},{"sentences":[{"text":"Or I'll send you a picture.","start":31.689999,"end":37.15,"sentiment":"neutral","sentiment_score":0.008658733839790026},{"text":"It's 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up.","start":55.215,"end":60.04,"sentiment":"neutral","sentiment_score":0.023473546157280603},{"text":"But once he puts a panel there, if he buys the house later on, is he able to put another is he for the property or is he for the the owner?","start":60.04,"end":70.54,"sentiment":"neutral","sentiment_score":-0.006712212634738535},{"text":"Solar Victoria.","start":74.595,"end":75.415,"sentiment":"neutral","sentiment_score":0.002884452696889639},{"text":"Yeah.","start":75.555,"end":76.055,"sentiment":"neutral","sentiment_score":0.007468561641871929}],"sentiment":"neutral","sentiment_score":-0.012256833194540098,"num_words":65,"start":51.135002,"end":76.055},{"sentences":[{"text":"No.","start":79.715004,"end":79.955,"sentiment":"neutral","sentiment_score":-0.10816684365272522},{"text":"No.","start":79.955,"end":80.115005,"sentiment":"neutral","sentiment_score":-0.1278366595506668},{"text":"No 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panel?","start":97.1,"end":98.32,"sentiment":"neutral","sentiment_score":-0.01819751295261085},{"text":"Uh-huh.","start":110.075,"end":110.155,"sentiment":"neutral","sentiment_score":0.02575693093240261},{"text":"Alrighty.","start":110.155,"end":110.655,"sentiment":"neutral","sentiment_score":-0.004490281920880079},{"text":"He will he will check it out once he moves in.","start":110.715004,"end":112.975,"sentiment":"neutral","sentiment_score":0.08092051338065755}],"sentiment":"neutral","sentiment_score":0.041785460529162696,"num_words":19,"start":96.380005,"end":112.975},{"sentences":[{"text":"It's settled on next week.","start":116.979996,"end":118.42,"sentiment":"neutral","sentiment_score":0.018341843970119953},{"text":"It's just a very short one one month settlement.","start":118.42,"end":121.96,"sentiment":"neutral","sentiment_score":0.038497371392117605},{"text":"So he should move it there on the twentieth.","start":122.42,"end":124.42,"sentiment":"neutral","sentiment_score":0.15878540360265309},{"text":"He should get the keys well.","start":124.42,"end":125.96,"sentiment":"neutral","sentiment_score":0.18197127059102058},{"text":"I'll send you a picture to see whether it's possible or not.","start":129.945,"end":133.325,"sentiment":"neutral","sentiment_score":0.0724947437023123}],"sentiment":"neutral","sentiment_score":0.0933907010433514,"num_words":41,"start":116.979996,"end":133.325},{"sentences":[{"text":"And I think it's it's this Sunil from the church call?","start":134.265,"end":137.805,"sentiment":"neutral","sentiment_score":0.005473416531458497},{"text":"He's talking about big 40 kilowatt batteries.","start":157.19499,"end":159.69499,"sentiment":"neutral","sentiment_score":-0.10044235629694802},{"text":"Yep.","start":167.275,"end":167.775,"sentiment":"neutral","sentiment_score":0.012707429006695747},{"text":"And that Chandra guy put one of those 40 kilowatt battery too.","start":178.73999,"end":182.04,"sentiment":"neutral","sentiment_score":-0.03220032233123978},{"text":"Yep.","start":184.755,"end":185.255,"sentiment":"neutral","sentiment_score":0.015941208228468895}],"sentiment":"neutral","sentiment_score":-0.031270129467884544,"num_words":32,"start":134.265,"end":185.255},{"sentences":[{"text":"You know the guy who put some panels?","start":185.955,"end":187.735,"sentiment":"neutral","sentiment_score":-0.0009600053308531642},{"text":"And you know the guy from church, Noel?","start":191.315,"end":193.155,"sentiment":"neutral","sentiment_score":-0.006313379621133208},{"text":"Don't go and tell him that I told him.","start":193.155,"end":195.015,"sentiment":"neutral","sentiment_score":-0.1591078502436479},{"text":"But but Noel, I think he put put the 40 kilowatt battery too.","start":195.475,"end":199.68,"sentiment":"neutral","sentiment_score":-0.07412360866482441},{"text":"You put some panels for the oil bath, though.","start":204.37999,"end":207.28,"sentiment":"neutral","sentiment_score":-0.012020311732259061}],"sentiment":"neutral","sentiment_score":-0.054509520213654704,"num_words":47,"start":185.955,"end":207.28},{"sentences":[{"text":"Noel Noel in the church.","start":209.83499,"end":211.115,"sentiment":"neutral","sentiment_score":-0.0707371100783348},{"text":"You remember?","start":211.115,"end":211.69499,"sentiment":"neutral","sentiment_score":-0.027159804478287697},{"text":"You've got somebody else to put the bat for the $6 or some $6.02.","start":220.555,"end":225.61,"sentiment":"neutral","sentiment_score":-0.12539353361353278},{"text":"Did you did you did keep a code for batteries and panels, is it?","start":227.26999,"end":230.89,"sentiment":"neutral","sentiment_score":0.022449632108743702},{"text":"This guy shop and waste everyone's time.","start":245.675,"end":247.595,"sentiment":"negative","sentiment_score":-0.7314678600856236}],"sentiment":"neutral","sentiment_score":-0.16594035240511099,"num_words":42,"start":209.83499,"end":247.595},{"sentences":[{"text":"That's the problem, isn't it?","start":247.595,"end":249.05501,"sentiment":"negative","sentiment_score":-0.42383217215538027},{"text":"Yeah.","start":255.51,"end":256.01,"sentiment":"neutral","sentiment_score":-0.020819563418626785},{"text":"Yeah.","start":265.495,"end":265.995,"sentiment":"neutral","sentiment_score":-0.0494018979370594},{"text":"That's what I told you.","start":267.57498,"end":268.935,"sentiment":"neutral","sentiment_score":-0.024692126363515855},{"text":"That is reliable.","start":268.935,"end":269.995,"sentiment":"neutral","sentiment_score":0.11758832260966301}],"sentiment":"neutral","sentiment_score":-0.13067186574141185,"num_words":15,"start":247.595,"end":269.995},{"sentences":[{"text":"Something goes wrong after the battery, then you can at least back up these guys, close-up the business and close door next year if something is wrong.","start":271.495,"end":279.655,"sentiment":"neutral","sentiment_score":-0.2354209605190489},{"text":"So True.","start":279.655,"end":284.89,"sentiment":"neutral","sentiment_score":-0.053770028054714196},{"text":"True.","start":284.89,"end":285.21,"sentiment":"neutral","sentiment_score":-0.007764784619212151},{"text":"How have you been, for example?","start":285.21,"end":286.83002,"sentiment":"neutral","sentiment_score":-0.08683416123191516},{"text":"About that.","start":292.89,"end":293.69,"sentiment":"neutral","sentiment_score":-0.05530336871743202}],"sentiment":"neutral","sentiment_score":-0.1869284863044557,"num_words":38,"start":271.495,"end":293.69},{"sentences":[{"text":"Did you speak to Tony about the recognition in Ballarat?","start":293.69,"end":296.51,"sentiment":"neutral","sentiment_score":0.011085438076406717},{"text":"Yeah.","start":341.96,"end":342.46,"sentiment":"neutral","sentiment_score":0.13303884863853457},{"text":"Yeah.","start":375.375,"end":375.875,"sentiment":"neutral","sentiment_score":0.11478520929813384},{"text":"Yep.","start":382.3425,"end":382.8425,"sentiment":"neutral","sentiment_score":0.01906503550708294},{"text":"But what's happening about the artwork?","start":392.19,"end":394.43,"sentiment":"neutral","sentiment_score":-0.09405031179388364}],"sentiment":"neutral","sentiment_score":-0.009818862976604387,"num_words":19,"start":293.69,"end":394.43},{"sentences":[{"text":"Are you bringing the artwork?","start":394.43,"end":395.47,"sentiment":"neutral","sentiment_score":-0.09338766857981681},{"text":"Or Yep.","start":395.47,"end":409.335,"sentiment":"neutral","sentiment_score":0.0716360304504633},{"text":"What is the what are the big system you're working on?","start":422.69998,"end":426.47998,"sentiment":"neutral","sentiment_score":0.01962461593476209},{"text":"Why would why would you use us?","start":435.035,"end":437.11502,"sentiment":"neutral","sentiment_score":-0.16684175708464213},{"text":"We we got a queue time.","start":437.11502,"end":438.23502,"sentiment":"neutral","sentiment_score":-0.03841812970737616}],"sentiment":"neutral","sentiment_score":-0.04858698659846859,"num_words":31,"start":394.43,"end":438.23502},{"sentences":[{"text":"We can look after you.","start":438.23502,"end":439.61502,"sentiment":"neutral","sentiment_score":0.010497917979955673},{"text":"If you got big if you got big projects like like like swimming pools, nursing homes, big buildings, let us know we can deal with with prices and stuff.","start":443.42,"end":454.08002,"sentiment":"neutral","sentiment_score":0.07726816922940057},{"text":"It's called a Q town.","start":454.30002,"end":455.68002,"sentiment":"neutral","sentiment_score":0.12499921619892121},{"text":"Hot water.","start":459.685,"end":460.50497,"sentiment":"neutral","sentiment_score":0.025792952626943588},{"text":"Alright.","start":474.59,"end":475.09,"sentiment":"neutral","sentiment_score":0.17700360715389252}],"sentiment":"neutral","sentiment_score":0.07492504978463763,"num_words":42,"start":438.23502,"end":475.09},{"sentences":[{"text":"Yes.","start":480.11,"end":480.61,"sentiment":"neutral","sentiment_score":0.13067056238651276},{"text":"FMC.","start":494.41,"end":494.91,"sentiment":"neutral","sentiment_score":0.05762093514204025},{"text":"Yep.","start":498.25,"end":498.75,"sentiment":"neutral","sentiment_score":0.094501331448555},{"text":"Yep.","start":501.12997,"end":501.62997,"sentiment":"neutral","sentiment_score":0.10856829583644868},{"text":"Third party.","start":556.12,"end":556.93994,"sentiment":"neutral","sentiment_score":0.08137137070298195}],"sentiment":"neutral","sentiment_score":0.09235064436992009,"num_words":6,"start":480.11,"end":556.93994},{"sentences":[{"text":"Yes.","start":557.72,"end":558.22,"sentiment":"neutral","sentiment_score":0.14218518137931824},{"text":"Let me know, ma'am.","start":558.68,"end":559.72,"sentiment":"neutral","sentiment_score":0.16367358341813087},{"text":"I just anyway, you keep working.","start":559.72,"end":561.72,"sentiment":"neutral","sentiment_score":0.1387917622923851},{"text":"I'll send you this one, have a look and see where they can help you guys.","start":561.72,"end":564.735,"sentiment":"neutral","sentiment_score":0.29485372453927994},{"text":"I don't know how long he's gonna see, or whether he's gonna rent the property.","start":565.135,"end":568.33496,"sentiment":"neutral","sentiment_score":-0.02823240775614977}],"sentiment":"neutral","sentiment_score":0.14104294202600917,"num_words":42,"start":557.72,"end":568.33496},{"sentences":[{"text":"We'll wait and see.","start":568.33496,"end":569.635,"sentiment":"neutral","sentiment_score":0.003487722249701619},{"text":"Yes?","start":576.65497,"end":577.15497,"sentiment":"neutral","sentiment_score":0.1667534112930298},{"text":"Yes.","start":586.27,"end":586.51,"sentiment":"neutral","sentiment_score":0.16842663288116455},{"text":"Yes.","start":586.51,"end":586.67004,"sentiment":"neutral","sentiment_score":0.161786288022995},{"text":"I'm sorry.","start":586.67004,"end":586.91003,"sentiment":"neutral","sentiment_score":0.002024943009018898}],"sentiment":"neutral","sentiment_score":0.057218567468225956,"num_words":9,"start":568.33496,"end":586.91003},{"sentences":[{"text":"I didn't follow the say it again?","start":586.91003,"end":588.53,"sentiment":"neutral","sentiment_score":-0.06349491806966918},{"text":"Yep.","start":591.23004,"end":591.585,"sentiment":"neutral","sentiment_score":0.3196931779384613},{"text":"Alrighty.","start":601.185,"end":601.685,"sentiment":"neutral","sentiment_score":0.20053166151046753},{"text":"No problem.","start":603.265,"end":604.085,"sentiment":"neutral","sentiment_score":0.11165612936019897},{"text":"No.","start":619.085,"end":619.405,"sentiment":"neutral","sentiment_score":-0.03019428811967373}],"sentiment":"neutral","sentiment_score":0.0224065319634974,"num_words":12,"start":586.91003,"end":619.405},{"sentences":[{"text":"No.","start":619.405,"end":619.565,"sentiment":"neutral","sentiment_score":-0.031422123312950134},{"text":"Just a sec.","start":619.565,"end":620.28503,"sentiment":"neutral","sentiment_score":-0.01915687384704749},{"text":"Yeah.","start":620.28503,"end":620.525,"sentiment":"neutral","sentiment_score":0.06410091370344162},{"text":"I'll have a look.","start":620.525,"end":621.325,"sentiment":"neutral","sentiment_score":0.11067744717001915},{"text":"Really, you have a look.","start":621.325,"end":622.125,"sentiment":"neutral","sentiment_score":0.1612256497144699}],"sentiment":"neutral","sentiment_score":0.08743187186441251,"num_words":14,"start":619.405,"end":622.125},{"sentences":[{"text":"I'll tell you.","start":622.125,"end":622.685,"sentiment":"neutral","sentiment_score":0.08686849971612294},{"text":"It's just a two bedroom place.","start":622.685,"end":624.78503,"sentiment":"neutral","sentiment_score":0.07266056661804517},{"text":"Okay.","start":630.2809,"end":630.7609,"sentiment":"neutral","sentiment_score":0.1407262533903122},{"text":"Thank you later.","start":630.7609,"end":632.2209,"sentiment":"positive","sentiment_score":0.5002622803052267},{"text":"Take care.","start":634.2009,"end":634.7609,"sentiment":"positive","sentiment_score":0.5342645943164825}],"sentiment":"neutral","sentiment_score":0.22710741211970648,"num_words":15,"start":622.125,"end":634.7609},{"sentences":[{"text":"Take care.","start":634.7609,"end":635.2409,"sentiment":"positive","sentiment_score":0.39357221126556396},{"text":"Bye.","start":635.2409,"end":635.7409,"sentiment":"neutral","sentiment_score":0.25987786054611206}],"sentiment":"positive","sentiment_score":0.34900742769241333,"num_words":3,"start":634.7609,"end":635.7409}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Very\n\nChannel 0: Kingsley, good morning. How are you? Oh, afternoon, sir. I'm very\n\nChannel 1: good.\n\nChannel 0: good. Thanks. How are you?\n\nChannel 1: Quick question for you.\n\nChannel 0: Go\n\nChannel 1: And we just bought\n\nChannel 0: for\n\nChannel 1: a small unit in Hampton East.\n\nChannel 0: it. Uh-huh. Congratulations.\n\nChannel 1: The two story two story building, is the upstairs web? Is it possible to put some solar panels up on the roof? Or\n\nChannel 0: Is it a bakery, or how big a roof is?\n\nChannel 1: I'll send\n\nChannel 0: What\n\nChannel 1: you\n\nChannel 0: do\n\nChannel 1: a picture.\n\nChannel 0: you think?\n\nChannel 1: It's\n\nChannel 0: Yeah. Send me the pictures. And\n\nChannel 1: yep.\n\nChannel 0: and has he got the has he has he settled on it? Or is he Mhmm.\n\nChannel 1: Yeah. I'll send you the address too. I'll send you the address, and I'll send you it's the back back part of the building. Got an EVAP cooler or something, but I don't think he's got an EVAP cooler. I'll send you a picture, see whether he can see whether he can put up.\n\nBut once he puts a panel there, if he buys the house later on, is he able to put another is he for the property or is he for the the owner?\n\nChannel 0: You're talking about Solar Victoria. Right?\n\nChannel 1: Solar Victoria. Yeah.\n\nChannel 0: Has he got some has he got some panels already or no?\n\nChannel 1: No. No. No panel. It's just the unit is is moving into because there's no\n\nChannel 0: Yeah.\n\nChannel 1: heating\n\nChannel 0: That's\n\nChannel 1: apart.\n\nChannel 0: it.\n\nChannel 1: I need to put an air conditioning for him to air conditioner.\n\nChannel 0: Yeah. Yeah. Yeah. Make sure that you claim SolaViktor rebate for it. I believe there is a SolaViktor rebate for it as well.\n\nChannel 1: From where? From after the panel?\n\nChannel 0: Yeah. No. No. Solar Victoria has some heating, cooling rebate as well. I don't know what it is because we don't do this.\n\nBut, yeah, definitely make make a point that check it out.\n\nChannel 1: Uh-huh. Alrighty. He will he will check it out once he moves in.\n\nChannel 0: Yeah. Is he settled has he settled on it already, or is he settling in soon?\n\nChannel 1: It's\n\nChannel 0: Or what's the\n\nChannel 1: settled\n\nChannel 0: mhmm.\n\nChannel 1: on next week. It's just a very short one one month settlement. So he should move it there on the twentieth. He should get the keys well.\n\nChannel 0: So I used to get the keys. Okay. Alright. That's okay. That's okay.\n\nChannel 1: I'll send\n\nChannel 0: And\n\nChannel 1: you a picture\n\nChannel 0: if it is more\n\nChannel 1: to see whether it's possible or not.\n\nChannel 0: mhmm.\n\nChannel 1: And I think it's it's this Sunil from the church call?\n\nChannel 0: Yeah. Yeah. Sunil me yesterday. I've explained him, and I've told him everything. And he told me that he can come back to me basically after doing some research.\n\nSo he's yeah. He doesn't need a big battery. So, you know, obviously, he was a little confused about big or small batteries. I was like, I told him that if he's not using\n\nChannel 1: He's talking about big 40 kilowatt batteries.\n\nChannel 0: yeah. Yeah. Yeah. Obviously, that's that's a trend. That's basically the trend where where people are selling now.\n\nOn May 1 onwards,\n\nChannel 1: Yep.\n\nChannel 0: you will see there there'll be no one selling 40 kilowatt battery, and they'll say the same thing. Buy battery, whatever fits your usage. Don't buy big batteries because the cost will go up immediately.\n\nChannel 1: And that Chandra guy put one of those 40 kilowatt battery too.\n\nChannel 0: Chandra. Which Chandra?\n\nChannel 1: Yep. You know the guy who put some panels?\n\nChannel 0: Oh, he put 40 good\n\nChannel 1: And you know the guy from church, Noel? Don't go and tell him that I told\n\nChannel 0: luck.\n\nChannel 1: him.\n\nChannel 0: No. No.\n\nChannel 1: But\n\nChannel 0: No. No. No. No.\n\nChannel 1: but Noel, I think he put put the 40 kilowatt battery too.\n\nChannel 0: Yeah. Yeah. I see everyone oh, see. That's that's the thing. You know?\n\nThe if\n\nChannel 1: You put\n\nChannel 0: you\n\nChannel 1: some\n\nChannel 0: have\n\nChannel 1: panels for the oil bath, though.\n\nChannel 0: for who?\n\nChannel 1: Noel Noel in the church. You remember?\n\nChannel 0: No. No. No. No. No.\n\nNo. I I didn't do panels or anything for him. I just quoted him for the batteries and panels, I believe. I don't know, but I never did his panels.\n\nChannel 1: You've got somebody else to put the bat\n\nChannel 0: Yeah.\n\nChannel 1: for the\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: $6 or some $6.02.\n\nChannel 0: Oh,\n\nChannel 1: Did you did you did\n\nChannel 0: well,\n\nChannel 1: keep a code for batteries and panels, is it?\n\nChannel 0: Yeah. I believe so. I did a quote for him when you asked me to give a quote to him. I did a quote for him, but, obviously, I didn't do it forty, fifty kilowatt battery. I just did a basic a small size battery, and that's that's about it.\n\nChannel 1: This guy shop and waste everyone's time. That's the problem, isn't it?\n\nChannel 0: Well, see, King oh, see, King's Day, the idea is, you know, if you don't have a sensible approach,\n\nChannel 1: Yeah.\n\nChannel 0: it's okay. It's good that you go somewhere else. And if if because if later on stages, if if, you know, if things come back to you or me and saying\n\nChannel 1: Yeah.\n\nChannel 0: that, oh, why I didn't do it or why I did it,\n\nChannel 1: That's\n\nChannel 0: at least\n\nChannel 1: what\n\nChannel 0: you\n\nChannel 1: I\n\nChannel 0: know\n\nChannel 1: told\n\nChannel 0: the reason,\n\nChannel 1: you.\n\nChannel 0: sir. That's\n\nChannel 1: That\n\nChannel 0: it.\n\nChannel 1: is reliable. Something goes wrong after the battery, then you can at least back up these guys, close-up the business and close door next year if something is wrong. So\n\nChannel 0: See, the thing is people don't realize till the time they see the problem.\n\nChannel 1: True. True. How\n\nChannel 0: They only\n\nChannel 1: have you been,\n\nChannel 0: realize\n\nChannel 1: for\n\nChannel 0: they\n\nChannel 1: example?\n\nChannel 0: only yeah. I'm very, very busy, which is a good thing. Very, very busy.\n\nChannel 1: About that. Did you speak to Tony about the recognition in Ballarat?\n\nChannel 0: Yes. So I asked well, I gave him a lead, basically, and, obviously, I told him that, mate, it's, you know, you follow-up with the customer, and you do whatever needed to be done. And I believe I don't know. I I well, I had a chat with him, but I don't know how did it go. Did he speak to him?\n\nDid he do a quote for him? Did he do a job for him? But he told me that he's he's just by himself as in he was, you know, only single dude as in doesn't have a team, doesn't have anything else. Yeah. So yeah.\n\nSo I've told him that my see, you go and do whatever needed to be done. Just make sure that, you know, do the best and\n\nChannel 1: Yeah.\n\nChannel 0: the rest is up to you. So yeah. Yeah. That's all I can do. But, yeah, I don't know how did it go.\n\nBut, yeah, even I I've lost the customer because the customer wanted to have something something for the sake of having a brand awareness or some, you know, some different brand. I told them that, hey. I'm happy to do it, but this is a residential grade battery you're getting for commercial usage. And the customer said, I wanted to go over this. I was like, dude, you gotta make sense.\n\nBut, yeah, that's okay. It's a good idea. See, we are here to win everyone, but we are here to win everyone\n\nChannel 1: Yeah.\n\nChannel 0: on the basis of understanding, not for the sake of, you know, price or argument on you're you're wrong\n\nChannel 1: Yep.\n\nChannel 0: or you're right. It's it's more about my job is to give them information. That is up to them. If they take it, take it. If they don't take it, it's up to them.\n\nSo at least they make an informed decision.\n\nChannel 1: But what's happening about the artwork? Are you bringing the artwork? Or\n\nChannel 0: So what we are going going to do, if you remember, I was talking to you about this big, basically, job in countryside.\n\nChannel 1: Yep.\n\nChannel 0: So we are working on on it as we speak, and probably that project is gonna start in a month or so. And there is another project that we are working on. So probably once we have everything aligned in terms of, you know,\n\nChannel 1: What is\n\nChannel 0: hot water systems,\n\nChannel 1: the what are the big system you're working on?\n\nChannel 0: It's it's it's basically it's a government affiliated project. They're getting off to the from the gas, and they're going all electric. So\n\nChannel 1: Why\n\nChannel 0: they\n\nChannel 1: would\n\nChannel 0: need\n\nChannel 1: why would you use us? We we got a queue time. We can look after you.\n\nChannel 0: Yeah. Absolutely. Absolutely.\n\nChannel 1: If you got\n\nChannel 0: Absolutely.\n\nChannel 1: big if you got big projects like like like swimming pools, nursing homes, big buildings, let us know we can deal with with prices and stuff. It's called a Q town.\n\nChannel 0: Oh, okay. And what is that for?\n\nChannel 1: Hot water.\n\nChannel 0: Okay. So see, what I'm well, King, see, what I'm gonna do is all these things that what I'm doing right now, they are long term long term sustainable solutions, and\n\nChannel 1: Alright.\n\nChannel 0: they are more electricity based, getting off to the guest from the guest. And\n\nChannel 1: Yes.\n\nChannel 0: all these projects will require definitely require assistance in terms of heating, in terms of cooling, in terms of, you know, hot water systems and whatnot. So, basically, you know, you remember I've asked you for\n\nChannel 1: FMC.\n\nChannel 0: the air conditioning in the past. I've asked\n\nChannel 1: Yep.\n\nChannel 0: you for the installer in the country town as well\n\nChannel 1: Yep.\n\nChannel 0: in the past. So they they all basically we are all progressing towards that way, and we have recently reached out reached out by one of the biggest council in the Northern area who wants us to be a part of this electrification side of it as well. So we are we are putting our tenders in there as well. So they want someone consistent, someone who's been around for a long time, someone who's been doing things for a long, long time. So hence, probably, you know, that's something which we are working on, and I will definitely need you to help me with the with your products and pricing and whatnot, maybe with the 100% of the installations as well because me and Jason can't do it all.\n\nWe want good reliable direct partners rather than indirect partners to get those projects done. And we want some something direct rather than through the through distributors or through\n\nChannel 1: Third\n\nChannel 0: someone\n\nChannel 1: party.\n\nChannel 0: else.\n\nChannel 1: Yes. Let me know, ma'am. I just anyway, you keep working. I'll send you this one, have a look and see where they can help you guys. I don't know how long he's gonna see, or whether he's gonna rent the property.\n\nWe'll wait and see.\n\nChannel 0: Yeah. Yeah. Yeah. Yeah. So, see, the ideally, the best way we're gonna get into it is\n\nChannel 1: Yes?\n\nChannel 0: after May, once we have the storm calmed and collected, and that's where basically we'll do whatever needed to be done. So\n\nChannel 1: Yes. Yes.\n\nChannel 0: nothing\n\nChannel 1: I'm sorry.\n\nChannel 0: to\n\nChannel 1: I\n\nChannel 0: stress\n\nChannel 1: didn't follow\n\nChannel 0: about.\n\nChannel 1: the say it again?\n\nChannel 0: From first May onwards,\n\nChannel 1: Yep.\n\nChannel 0: I'll look into it because that's where everything is gonna be at peace and relaxed because we have to deliver many jobs before the end of this month.\n\nChannel 1: Alrighty.\n\nChannel 0: Yeah.\n\nChannel 1: No\n\nChannel 0: And I'll\n\nChannel 1: problem.\n\nChannel 0: make sure whatever need I'll make sure whatever needed to be done because if it's a unit, it I'm sure that it will not have big demand of solar panels. And I'm I'm pretty sure about it that it it does not require a bigger battery than 10 or 15 kilowatt battery.\n\nChannel 1: No. No. Just a sec. Yeah. I'll\n\nChannel 0: Yeah.\n\nChannel 1: have a look. Really, you have a look. I'll tell you. It's just a two bedroom place.\n\nChannel 0: Oh, no worries. I'll I'll make sure that I'll have a look and I'll get things sorted. Let\n\nChannel 1: Okay.\n\nChannel 0: him settle\n\nChannel 1: Thank\n\nChannel 0: on it.\n\nChannel 1: you later.\n\nChannel 0: And no worries. No worries, please.\n\nChannel 1: Take\n\nChannel 0: Thank\n\nChannel 1: care.\n\nChannel 0: you.\n\nChannel 1: Take care. Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Very","start":0.0,"end":0.5,"sentiment":"positive","sentiment_score":0.5569974184036255}],"sentiment":"positive","sentiment_score":0.5569974184036255,"channel":1,"num_words":1,"start":0.0,"end":0.5},{"sentences":[{"text":"Kingsley, good morning.","start":3.12,"end":4.0,"sentiment":"positive","sentiment_score":0.6026108066240946},{"text":"How are you?","start":4.0,"end":4.66,"sentiment":"positive","sentiment_score":0.4482250412305196},{"text":"Oh, afternoon, sir.","start":5.2799997,"end":6.42,"sentiment":"positive","sentiment_score":0.4024003942807515},{"text":"I'm 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They confirm their solar panels and battery panels, but have a problem with their battery. The speaker discusses a residential project involving hot water systems and mentions a Q- triggers project. The customer is interested in a two-bedroom apartment and the representative assures them that everything will be sorted. The representative also mentions a government affiliated project and a Q- triggers project."},"intents":{"segments":[{"text":"Is it possible to put some solar panels up on the roof? Or Is it a bakery, or how big a roof is?","start_word":47,"end_word":69,"intents":[{"intent":"Request solar panels","confidence_score":0.2525446},{"intent":"Seek clarification on solar panels","confidence_score":0.000008348444}]},{"text":"I'll send What you do a picture. you think?","start_word":70,"end_word":78,"intents":[{"intent":"Send picture","confidence_score":0.019176}]},{"text":"You're talking about Solar Victoria. Right? Solar Victoria. Yeah.","start_word":189,"end_word":197,"intents":[{"intent":"Confirm solar victorian location","confidence_score":0.023333829}]},{"text":"Make sure that you claim SolaViktor rebate for it. I believe there is a SolaViktor rebate for it as well. From where?","start_word":245,"end_word":266,"intents":[{"intent":"Confirm solar victorian rebate","confidence_score":0.0030242468}]},{"text":"He will he will check it out once he moves in. Yeah.","start_word":308,"end_word":319,"intents":[{"intent":"Check status of settlement","confidence_score":0.008090697}]},{"text":"I'll send And you a picture if it is more to see whether it's possible or not.","start_word":380,"end_word":396,"intents":[{"intent":"Request picture of settlement","confidence_score":0.0059236935}]},{"text":"He doesn't need a big battery. So, you know, obviously, he was a little confused about big or small batteries. I was like, I told him that if he's not using He's talking about big 40 kilowatt batteries. yeah.","start_word":441,"end_word":479,"intents":[{"intent":"Explain confusion about batteries","confidence_score":0.21785079}]},{"text":"You know the guy who put some panels?","start_word":553,"end_word":560,"intents":[{"intent":"Confirm availability of panels","confidence_score":0.0004922624},{"intent":"Provide information about panel installation","confidence_score":0.0018522353}]},{"text":"Noel Noel in the church. You remember? No. No. No. No. No. No. I I didn't do panels or anything for him. I just quoted him for the batteries and panels, I believe. I don't know, but I never did his panels. You've got somebody else to put the bat Yeah.","start_word":631,"end_word":681,"intents":[{"intent":"Understand","confidence_score":0.029744463}]},{"text":"I I didn't do panels or anything for him. I just quoted him for the batteries and panels, I believe. I don't know, but I never did his panels. You've got somebody else to put the bat Yeah.","start_word":644,"end_word":681,"intents":[{"intent":"Explain","confidence_score":0.00011811209}]},{"text":"I I didn't do panels or anything for him. I just quoted him for the batteries and panels, I believe. I don't know, but I never did his panels. You've got somebody else to put the bat Yeah. for the Yeah. Yeah. $6 or some $6.02. Oh, Did you did you did well, keep a code for batteries and panels, is it? Yeah.","start_word":644,"end_word":706,"intents":[{"intent":"Describe","confidence_score":0.0053711664}]},{"text":"Yeah.","start_word":706,"end_word":706,"intents":[{"intent":"Verify","confidence_score":0.03333583},{"intent":"Keep code","confidence_score":0.1805496}]},{"text":"is reliable. Something goes wrong after the battery, then you can at least back up these guys, close-up the business and close door next year if something is wrong.","start_word":847,"end_word":875,"intents":[{"intent":"Recommend","confidence_score":0.052081935}]},{"text":"Did he speak to him? Did he do a quote for him? Did he do a job for him? But he told me that he's he's just by himself as in he was, you know, only single dude as in doesn't have a team, doesn't have anything else. Yeah.","start_word":986,"end_word":1034,"intents":[{"intent":"Clarify communication","confidence_score":0.053785454}]},{"text":"So we are working on on it as we speak, and probably that project is gonna start in a month or so.","start_word":1279,"end_word":1300,"intents":[{"intent":"Work on project","confidence_score":0.015449303}]},{"text":"And there is another project that we are working on. So probably once we have everything aligned in terms of, you know, What is hot water systems, the what are the big system you're working on?","start_word":1301,"end_word":1336,"intents":[{"intent":"Align with project","confidence_score":0.012098678}]},{"text":"It's it's it's basically it's a government affiliated project. They're getting off to the from the gas, and they're going all electric. So Why they would need why would you use us?","start_word":1337,"end_word":1368,"intents":[{"intent":"Assist with hot water systems","confidence_score":0.021178225}]},{"text":"If you got Absolutely. big if you got big projects like like like swimming pools, nursing homes, big buildings, let us know we can deal with with prices and stuff.","start_word":1383,"end_word":1412,"intents":[{"intent":"Deal with prices","confidence_score":0.52165437}]},{"text":"It's called a Q town. Oh, okay.","start_word":1413,"end_word":1419,"intents":[{"intent":"Work as a q town","confidence_score":0.0000028198265}]},{"text":"you for the installer in the country town as well Yep. in the past. So they they all basically we are all progressing towards that way, and we have recently reached out reached out by one of the biggest council in the Northern area who wants us to be a part of this electrification side of it as well.","start_word":1520,"end_word":1578,"intents":[{"intent":"Reach out by installer","confidence_score":0.13791025}]},{"text":"We want good reliable direct partners rather than indirect partners to get those projects done. And we want some something direct rather than through the through distributors or through Third someone party. else.","start_word":1661,"end_word":1693,"intents":[{"intent":"Discuss partnerships and projects","confidence_score":0.0000011902042}]},{"text":"I'll send you this one, have a look and see where they can help you guys. I don't know how long he's gonna see, or whether he's gonna rent the property. We'll wait and see. Yeah.","start_word":1705,"end_word":1740,"intents":[{"intent":"Discuss location of assistance","confidence_score":0.000037207163}]}]},"sentiments":{"segments":[{"text":"Very Kingsley, good morning. How are you? Oh, afternoon, sir. I'm very good. good. Thanks.","start_word":0,"end_word":14,"sentiment":"positive","sentiment_score":0.5595579743385315},{"text":"How are you? Quick question for you. Go And we just bought for a small unit in Hampton East. it. Uh-huh.","start_word":15,"end_word":35,"sentiment":"neutral","sentiment_score":0.12476641684770584},{"text":"Congratulations.","start_word":36,"end_word":36,"sentiment":"positive","sentiment_score":0.4525940120220184},{"text":"The two story two story building, is the upstairs web? Is it possible to put some solar panels up on the roof? Or Is it a bakery, or how big a roof is? I'll send What you do a picture. you think? It's Yeah. Send me the pictures. And yep. and has he got the has he has he settled on it? Or is he Mhmm. Yeah. I'll send you the address too. I'll send you the address, and I'll send you it's the back back part of the building. Got an EVAP cooler or something, but I don't think he's got an EVAP cooler. I'll send you a picture, see whether he can see whether he can put up. But once he puts a panel there, if he buys the house later on, is he able to put another is he for the property or is he for the the owner? You're talking about Solar Victoria. Right? Solar Victoria. Yeah. Has he got some has he got some panels already or no? No. No. No panel. It's just the unit is is moving into because there's no Yeah. heating That's apart. it. I need to put an air conditioning for him to air conditioner. Yeah. Yeah. Yeah. Make sure that you claim SolaViktor rebate for it. I believe there is a SolaViktor rebate for it as well. From where? From after the panel? Yeah. No. No. Solar Victoria has some heating, cooling rebate as well. I don't know what it is because we don't do this. But, yeah, definitely make make a point that check it out. Uh-huh. Alrighty. He will he will check it out once he moves in. Yeah. Is he settled has he settled on it already, or is he settling in soon? It's Or what's the settled mhmm. on next week. It's just a very short one one month settlement. So he should move it there on the twentieth. He should get the keys well. So I used to get the keys. Okay. Alright. That's okay. That's okay. I'll send And you a picture if it is more to see whether it's possible or not. mhmm. And I think it's it's this Sunil from the church call? Yeah. Yeah. Sunil me yesterday. I've explained him, and I've told him everything. And he told me that he can come back to me basically after doing some research. So he's yeah. He doesn't need a big battery. So, you know, obviously, he was a little confused about big or small batteries. I was like, I told him that if he's not using He's talking about big 40 kilowatt batteries. yeah. Yeah. Yeah. Obviously, that's that's a trend. That's basically the trend where where people are selling now. On May 1 onwards, Yep. you will see there there'll be no one selling 40 kilowatt battery, and they'll say the same thing. Buy battery, whatever fits your usage. Don't buy big batteries because the cost will go up immediately. And that Chandra guy put one of those 40 kilowatt battery too. Chandra. Which Chandra? Yep. You know the guy who put some panels? Oh, he put 40 good And you know the guy from church, Noel? Don't go and tell him that I told luck. him. No. No. But No. No. No. No. but Noel, I think he put put the 40 kilowatt battery too. Yeah. Yeah. I see everyone oh, see. That's that's the thing. You know? The if You put you some have panels for the oil bath, though. for who? Noel Noel in the church. You remember? No. No. No. No. No. No. I I didn't do panels or anything for him. I just quoted him for the batteries and panels, I believe. I don't know, but I never did his panels. You've got somebody else to put the bat Yeah. for the Yeah. Yeah. $6 or some $6.02. Oh, Did you did you did well, keep a code for batteries and panels, is it? Yeah. I believe so. I did a quote for him when you asked me to give a quote to him. I did a quote for him, but, obviously, I didn't do it forty, fifty kilowatt battery. I just did a basic a small size battery, and that's that's about it.","start_word":37,"end_word":755,"sentiment":"neutral","sentiment_score":-0.03311857088146439},{"text":"This guy shop and waste everyone's time. That's the problem, isn't it?","start_word":756,"end_word":767,"sentiment":"negative","sentiment_score":-0.5605698823928833},{"text":"Well, see, King oh, see, King's Day, the idea is, you know, if you don't have a sensible approach, Yeah. it's okay. It's good that you go somewhere else. And if if because if later on stages, if if, you know, if things come back to you or me and saying Yeah. that, oh, why I didn't do it or why I did it, That's at least what you I know told the reason, you. sir. That's That it. is reliable. Something goes wrong after the battery, then you can at least back up these guys, close-up the business and close door next year if something is wrong. So See, the thing is people don't realize till the time they see the problem. True. True. How They only have you been, realize for they example? only yeah. I'm very, very busy, which is a good thing. Very, very busy. About that. Did you speak to Tony about the recognition in Ballarat? Yes. So I asked well, I gave him a lead, basically, and, obviously, I told him that, mate, it's, you know, you follow-up with the customer, and you do whatever needed to be done. And I believe I don't know. I I well, I had a chat with him, but I don't know how did it go. Did he speak to him? Did he do a quote for him? Did he do a job for him? But he told me that he's he's just by himself as in he was, you know, only single dude as in doesn't have a team, doesn't have anything else. Yeah. So yeah. So I've told him that my see, you go and do whatever needed to be done. Just make sure that, you know, do the best and Yeah. the rest is up to you. So yeah. Yeah. That's all I can do. But, yeah, I don't know how did it go. But, yeah, even I I've lost the customer because the customer wanted to have something something for the sake of having a brand awareness or some, you know, some different brand. I told them that, hey. I'm happy to do it, but this is a residential grade battery you're getting for commercial usage. And the customer said, I wanted to go over this. I was like, dude, you gotta make sense. But, yeah, that's okay.","start_word":768,"end_word":1161,"sentiment":"neutral","sentiment_score":-0.04916510144768633},{"text":"It's a good idea.","start_word":1162,"end_word":1165,"sentiment":"positive","sentiment_score":0.5883975625038147},{"text":"See, we are here to win everyone, but we are here to win everyone Yeah. on the basis of understanding, not for the sake of, you know, price or argument on you're you're wrong Yep. or you're right. It's it's more about my job is to give them information. That is up to them. If they take it, take it. If they don't take it, it's up to them. So at least they make an informed decision. But what's happening about the artwork? Are you bringing the artwork? Or So what we are going going to do, if you remember, I was talking to you about this big, basically, job in countryside. Yep. So we are working on on it as we speak, and probably that project is gonna start in a month or so. And there is another project that we are working on. So probably once we have everything aligned in terms of, you know, What is hot water systems, the what are the big system you're working on? It's it's it's basically it's a government affiliated project. They're getting off to the from the gas, and they're going all electric. So Why they would need why would you use us? We we got a queue time. We can look after you. Yeah. Absolutely. Absolutely. If you got Absolutely. big if you got big projects like like like swimming pools, nursing homes, big buildings, let us know we can deal with with prices and stuff. It's called a Q town. Oh, okay. And what is that for? Hot water. Okay. So see, what I'm well, King, see, what I'm gonna do is all these things that what I'm doing right now, they are long term long term sustainable solutions, and Alright. they are more electricity based, getting off to the guest from the guest. And Yes. all these projects will require definitely require assistance in terms of heating, in terms of cooling, in terms of, you know, hot water systems and whatnot. So, basically, you know, you remember I've asked you for FMC. the air conditioning in the past. I've asked Yep. you for the installer in the country town as well Yep. in the past. So they they all basically we are all progressing towards that way, and we have recently reached out reached out by one of the biggest council in the Northern area who wants us to be a part of this electrification side of it as well. So we are we are putting our tenders in there as well. So they want someone consistent, someone who's been around for a long time, someone who's been doing things for a long, long time.","start_word":1166,"end_word":1613,"sentiment":"neutral","sentiment_score":0.11552528699394315},{"text":"So hence, probably, you know, that's something which we are working on, and I will definitely need you to help me with the with your products and pricing and whatnot, maybe with the 100% of the installations as well because me and Jason can't do it all. We want good reliable direct partners rather than indirect partners to get those projects done.","start_word":1614,"end_word":1675,"sentiment":"positive","sentiment_score":0.3510146737098694},{"text":"And we want some something direct rather than through the through distributors or through Third someone party. else. Yes. Let me know, ma'am. I just anyway, you keep working. I'll send you this one, have a look and see where they can help you guys. I don't know how long he's gonna see, or whether he's gonna rent the property. We'll wait and see. Yeah. Yeah. Yeah. Yeah. So, see, the ideally, the best way we're gonna get into it is Yes? after May, once we have the storm calmed and collected, and that's where basically we'll do whatever needed to be done. So Yes. Yes. nothing I'm sorry. to I stress didn't follow about. the say it again? From first May onwards, Yep.","start_word":1676,"end_word":1799,"sentiment":"neutral","sentiment_score":0.13017186522483826},{"text":"I'll look into it because that's where everything is gonna be at peace and relaxed because we have to deliver many jobs before the end of this month.","start_word":1800,"end_word":1827,"sentiment":"positive","sentiment_score":0.4093762636184693},{"text":"Alrighty. Yeah. No And I'll problem. make sure whatever need I'll make sure whatever needed to be done because if it's a unit, it I'm sure that it will not have big demand of solar panels. And I'm I'm pretty sure about it that it it does not require a bigger battery than 10 or 15 kilowatt battery. No. No. Just a sec. Yeah. I'll Yeah. have a look. Really, you have a look. I'll tell you. It's just a two bedroom place. Oh, no worries. I'll I'll make sure that I'll have a look and I'll get things sorted. Let Okay.","start_word":1828,"end_word":1929,"sentiment":"neutral","sentiment_score":0.11662040782325409},{"text":"him settle Thank on it. you later.","start_word":1930,"end_word":1936,"sentiment":"positive","sentiment_score":0.4337391257286072},{"text":"And no worries.","start_word":1937,"end_word":1939,"sentiment":"neutral","sentiment_score":0.3255334794521332},{"text":"No worries, please. Take Thank care. you. Take care.","start_word":1940,"end_word":1948,"sentiment":"positive","sentiment_score":0.46325233578681946},{"text":"Bye. Bye.","start_word":1949,"end_word":1950,"sentiment":"neutral","sentiment_score":0.22074900567531583}],"average":{"sentiment":"neutral","sentiment_score":0.04033529587139634}}}}