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That's wonderful. Andy, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Managed three sixty five, Power BI, and many more. And the reason for my call today, Anne, the same thing as before. We're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on, last week of this month.\n\nYes, sir. Hello, Andy? Hello? Hello, Andy? Hello?","paragraphs":[{"sentences":[{"text":"Alrighty.","start":3.4399998,"end":3.9399998,"sentiment":"neutral","sentiment_score":0.08677515387535095}],"sentiment":"neutral","sentiment_score":0.08677515387535095,"channel":1,"num_words":1,"start":3.4399998,"end":3.9399998},{"sentences":[{"text":"Hello?","start":3.6799998,"end":4.18,"sentiment":"neutral","sentiment_score":0.0717477798461914}],"sentiment":"neutral","sentiment_score":0.0717477798461914,"channel":0,"num_words":1,"start":3.6799998,"end":4.18},{"sentences":[{"text":"Cool.","start":4.08,"end":4.58,"sentiment":"neutral","sentiment_score":0.2569061517715454},{"text":"Hello?","start":5.68,"end":6.18,"sentiment":"neutral","sentiment_score":0.10519148409366608}],"sentiment":"neutral","sentiment_score":0.18104881793260574,"channel":1,"num_words":2,"start":4.08,"end":6.18},{"sentences":[{"text":"Yeah.","start":6.08,"end":6.48,"sentiment":"neutral","sentiment_score":0.18179595470428467},{"text":"Good yeah.","start":6.48,"end":7.3599997,"sentiment":"positive","sentiment_score":0.42651332914829254},{"text":"Good afternoon.","start":7.3599997,"end":8.1,"sentiment":"positive","sentiment_score":0.4472207874059677},{"text":"Andy, it's Ronald from Cloud Solution IT.","start":8.88,"end":12.66,"sentiment":"neutral","sentiment_score":0.2693194981132235},{"text":"How are you doing today?","start":13.28,"end":14.5,"sentiment":"neutral","sentiment_score":0.27024094462394715}],"sentiment":"neutral","sentiment_score":0.3038650233955944,"channel":0,"num_words":17,"start":6.08,"end":14.5},{"sentences":[{"text":"I'm doing good.","start":14.799999,"end":15.5199995,"sentiment":"positive","sentiment_score":0.6156625350316366},{"text":"Thanks.","start":15.5199995,"end":15.975,"sentiment":"positive","sentiment_score":0.6303735375404358}],"sentiment":"positive","sentiment_score":0.6193402856588364,"channel":1,"num_words":4,"start":14.799999,"end":15.975},{"sentences":[{"text":"Okay.","start":16.825,"end":17.065,"sentiment":"positive","sentiment_score":0.517122745513916},{"text":"That's wonderful.","start":17.065,"end":17.725,"sentiment":"positive","sentiment_score":0.6942226886749268},{"text":"Andy, I hope you still remember the company because the last time that we touched base with you, it was February of this year.","start":18.505001,"end":25.325,"sentiment":"neutral","sentiment_score":0.09786056634038687},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start":25.865,"end":36.629997,"sentiment":"neutral","sentiment_score":0.10301545607271018},{"text":"Name of the company again, it's Cloud Solution IT.","start":37.57,"end":41.51,"sentiment":"neutral","sentiment_score":0.08718240674999025}],"sentiment":"neutral","sentiment_score":0.12413143951978002,"channel":0,"num_words":63,"start":16.825,"end":41.51},{"sentences":[{"text":"We are a managed service provider.","start":42.29,"end":44.629997,"sentiment":"neutral","sentiment_score":0.09480605274438858},{"text":"We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Managed three sixty five, Power BI, and many more.","start":45.305,"end":57.805,"sentiment":"neutral","sentiment_score":0.10572424948215485},{"text":"And the reason for my call today, Anne, the same thing as before.","start":58.22,"end":61.68,"sentiment":"neutral","sentiment_score":0.06404183289179435},{"text":"We're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start":62.38,"end":69.28,"sentiment":"neutral","sentiment_score":0.11164432332703941},{"text":"And we're hoping, sir, that you have an available time this coming week, maybe on, last week of this month.","start":69.9,"end":75.745,"sentiment":"neutral","sentiment_score":0.10875589847564697}],"sentiment":"neutral","sentiment_score":0.10049212643180985,"channel":0,"num_words":83,"start":42.29,"end":75.745},{"sentences":[{"text":"Yes, sir.","start":81.885,"end":82.625,"sentiment":"neutral","sentiment_score":0.11476927995681763},{"text":"Hello, Andy?","start":87.79,"end":88.61,"sentiment":"neutral","sentiment_score":0.03569647669792175},{"text":"Hello?","start":98.67,"end":99.149994,"sentiment":"neutral","sentiment_score":0.011618630029261112},{"text":"Hello, Andy?","start":99.149994,"end":100.049995,"sentiment":"neutral","sentiment_score":0.011941805016249418},{"text":"Hello?","start":105.31894,"end":105.81894,"sentiment":"neutral","sentiment_score":0.004074806347489357}],"sentiment":"neutral","sentiment_score":0.04256356996484101,"channel":0,"num_words":8,"start":81.885,"end":105.81894}]},"summary":{"result":"success","short":"The customer, Andy, receives a call from Ronald from Cloud Solution IT, a managed service provider and Microsoft trusted partner. Ronald explains that they are trying to arrange an introductory meeting with Andy, the CTO, to introduce their services and services. He suggests that Andy has an available time for the meeting this coming week."},"intents":{"segments":[{"text":"Andy, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":28,"end_word":78,"intents":[{"intent":"Arrange meeting","confidence_score":0.11051094},{"intent":"Introduce company","confidence_score":0.6292654}]}]},"sentiments":{"segments":[{"text":"Alrighty. Hello? Cool. Hello? Yeah.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.1315319538116455},{"text":"Good yeah. Good afternoon.","start_word":5,"end_word":8,"sentiment":"positive","sentiment_score":0.4160802364349365},{"text":"Andy, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":9,"end_word":20,"sentiment":"neutral","sentiment_score":0.27474093437194824},{"text":"I'm doing good. Thanks. Okay. That's wonderful.","start_word":21,"end_word":27,"sentiment":"positive","sentiment_score":0.6296982169151306},{"text":"Andy, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Managed three sixty five, Power BI, and many more. And the reason for my call today, Anne, the same thing as before. We're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on, last week of this month. Yes, sir. Hello, Andy? Hello? Hello, Andy? Hello?","start_word":28,"end_word":178,"sentiment":"neutral","sentiment_score":0.09604427963495256}],"average":{"sentiment":"neutral","sentiment_score":0.149385794225442}}}}