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Yes. It's Andrew from Vigilance AI. Hamad, have I caught you in a bad time? Oh, yeah.\n\nVigilance AI, Hammad, is our twenty four seven AI security analyst. We help team investigate every security alert in minutes and provide a full audit trail without adding headcount or replacing your existing stack. Ahmad, would you be open for a quick demo? Oh, I understand. Do you guys are still in contract with your current, SOC?\n\nAlright. I totally understand. But, would it be, okay for me to send you an email? That way you can see us more thoroughly and maybe you can decide in the future if ever you will be helpful to your team. Oh, MSPs.\n\nAlright. Well, you know, those are those are actually the ones that we handle as well. But, again, if you're interested, I can send you our email so that you can check us out. Oh, that was quite fast, Hammad. That was IT.\n\nMhmm. Rangetail dot com dot a u. Got it. Alright. Send you an email, Hammad.\n\nThank you for your time, mate. Take care.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":3.04,"end":3.86,"sentiment":"neutral","sentiment_score":0.02978621795773506},{"text":"Yes.","start":4.0,"end":4.5,"sentiment":"neutral","sentiment_score":0.05978430062532425},{"text":"It's Andrew from Vigilance AI.","start":4.64,"end":7.06,"sentiment":"neutral","sentiment_score":0.07382093369960785},{"text":"Hamad, have I caught you in a bad time?","start":8.16,"end":10.9,"sentiment":"neutral","sentiment_score":-0.22095586214628485},{"text":"Oh, yeah.","start":15.215,"end":15.775,"sentiment":"neutral","sentiment_score":-0.024270339868962765}],"sentiment":"neutral","sentiment_score":-0.08150958073766608,"num_words":19,"start":3.04,"end":15.775},{"sentences":[{"text":"Vigilance AI, Hammad, is our twenty four seven AI security analyst.","start":15.775,"end":20.355,"sentiment":"neutral","sentiment_score":0.09889889305288141},{"text":"We help team investigate every security alert in minutes and provide a full audit trail without adding headcount or replacing your existing stack.","start":20.814999,"end":30.150002,"sentiment":"neutral","sentiment_score":0.13045424708853598},{"text":"Ahmad, would you be open for a quick demo?","start":31.01,"end":33.43,"sentiment":"neutral","sentiment_score":0.06610319763422012},{"text":"Oh, I understand.","start":38.775,"end":39.755,"sentiment":"neutral","sentiment_score":-0.05031751096248627},{"text":"Do you guys are still in contract with your current, SOC?","start":40.454998,"end":44.795,"sentiment":"neutral","sentiment_score":-0.04853866808116436}],"sentiment":"neutral","sentiment_score":0.07014712988676731,"num_words":57,"start":15.775,"end":44.795},{"sentences":[{"text":"Alright.","start":47.655,"end":48.155,"sentiment":"neutral","sentiment_score":0.061304181814193726},{"text":"I totally understand.","start":48.295,"end":49.595,"sentiment":"neutral","sentiment_score":0.1038333997130394},{"text":"But, would it be, okay for me to send you an email?","start":50.135,"end":53.735,"sentiment":"neutral","sentiment_score":0.06378948021059234},{"text":"That way you can see us more thoroughly and maybe you can decide in the future if ever you will be helpful to your team.","start":53.735,"end":61.25,"sentiment":"neutral","sentiment_score":0.16345653504133226},{"text":"Oh, MSPs.","start":70.485,"end":71.465004,"sentiment":"neutral","sentiment_score":-0.020106835290789604}],"sentiment":"neutral","sentiment_score":0.12056925230074761,"num_words":43,"start":47.655,"end":71.465004},{"sentences":[{"text":"Alright.","start":71.845,"end":72.325,"sentiment":"neutral","sentiment_score":0.060845501720905304},{"text":"Well, you know, those are those are actually the ones that we handle as well.","start":72.325,"end":79.525,"sentiment":"neutral","sentiment_score":0.026027886817852657},{"text":"But, again, if you're interested, I can send you our email so that you can check us out.","start":79.525,"end":85.03,"sentiment":"neutral","sentiment_score":0.06667547859251499},{"text":"Oh, that was quite fast, Hammad.","start":92.37,"end":95.03,"sentiment":"neutral","sentiment_score":0.04713089267412821},{"text":"That was IT.","start":95.33,"end":96.23,"sentiment":"neutral","sentiment_score":-0.0044591861466566724}],"sentiment":"neutral","sentiment_score":0.04467047014555266,"num_words":43,"start":71.845,"end":96.23},{"sentences":[{"text":"Mhmm.","start":96.825005,"end":97.325005,"sentiment":"neutral","sentiment_score":0.0081572774797678},{"text":"Rangetail dot com dot a u.","start":100.105,"end":102.345,"sentiment":"neutral","sentiment_score":0.005177550328274568},{"text":"Got it.","start":102.345,"end":103.085,"sentiment":"neutral","sentiment_score":0.09527801722288132},{"text":"Alright.","start":103.465004,"end":103.965004,"sentiment":"neutral","sentiment_score":0.16322344541549683},{"text":"Send you an email, Hammad.","start":104.425,"end":105.885,"sentiment":"neutral","sentiment_score":0.19828684031963348}],"sentiment":"neutral","sentiment_score":0.09229575072725614,"num_words":15,"start":96.825005,"end":105.885},{"sentences":[{"text":"Thank you for your time, mate.","start":106.025,"end":107.305,"sentiment":"positive","sentiment_score":0.49637841681639355},{"text":"Take care.","start":107.305,"end":108.045,"sentiment":"positive","sentiment_score":0.3555193692445755}],"sentiment":"positive","sentiment_score":0.461163654923439,"num_words":8,"start":106.025,"end":108.045}]}}]},{"alternatives":[{"transcript":"Hello? Hello? Is it the what is it regarding? Sorry. Mhmm. No. Not really. We are not investing in here at the moment. Yes. See, most of our guidance is coming from the MSP. So I'm not sure if this is gonna be any fruitful or not. Alright. If you want, then it's it@rangetail.com. A u. It's I t at rangetail dot com dot a u. Thank you. 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Hello? Is it the what is it regarding? Sorry. Mhmm.\n\nNo. Not really. We are not investing in here at the moment. Yes. See, most of our guidance is coming from the MSP.\n\nSo I'm not sure if this is gonna be any fruitful or not. Alright. If you want, then it's it@rangetail.com. A u. It's I t at rangetail dot com dot a u.\n\nThank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.00448415894061327},{"text":"Hello?","start":2.6399999,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.006958392448723316},{"text":"Is it the what is it regarding?","start":11.759999,"end":13.805,"sentiment":"neutral","sentiment_score":-0.09941552792276655},{"text":"Sorry.","start":13.805,"end":14.305,"sentiment":"neutral","sentiment_score":-0.1489606648683548},{"text":"Mhmm.","start":21.165,"end":21.665,"sentiment":"neutral","sentiment_score":0.18413271009922028}],"sentiment":"neutral","sentiment_score":-0.0590267362581058,"num_words":11,"start":0.16,"end":21.665},{"sentences":[{"text":"No.","start":33.98,"end":34.3,"sentiment":"neutral","sentiment_score":-0.2418721616268158},{"text":"Not really.","start":34.3,"end":35.02,"sentiment":"neutral","sentiment_score":-0.28445567190647125},{"text":"We are not investing in here at the moment.","start":35.02,"end":37.28,"sentiment":"negative","sentiment_score":-0.3787325322628021},{"text":"Yes.","start":45.545,"end":46.045,"sentiment":"neutral","sentiment_score":0.013692288659512997},{"text":"See, most of our guidance is coming from the MSP.","start":63.485,"end":66.225,"sentiment":"neutral","sentiment_score":-0.16058261841535568}],"sentiment":"neutral","sentiment_score":-0.2526743561434357,"num_words":23,"start":33.98,"end":66.225},{"sentences":[{"text":"So I'm not sure if this is gonna be any fruitful or not.","start":66.604996,"end":69.665,"sentiment":"neutral","sentiment_score":-0.263338103890419},{"text":"Alright.","start":85.9,"end":86.3,"sentiment":"neutral","sentiment_score":0.05150055140256882},{"text":"If you want, then it's it@rangetail.com.","start":86.3,"end":89.265,"sentiment":"neutral","sentiment_score":0.03533557336777449},{"text":"A u.","start":94.625,"end":95.025,"sentiment":"neutral","sentiment_score":0.013613122515380383},{"text":"It's I t at rangetail dot com dot a u.","start":95.025,"end":107.45687,"sentiment":"neutral","sentiment_score":0.021898402785882353}],"sentiment":"neutral","sentiment_score":-0.09105222143989522,"num_words":32,"start":66.604996,"end":107.45687},{"sentences":[{"text":"Thank you.","start":107.45687,"end":108.17687,"sentiment":"positive","sentiment_score":0.3846125602722168},{"text":"Bye.","start":108.17687,"end":108.67687,"sentiment":"neutral","sentiment_score":0.16810700297355652}],"sentiment":"neutral","sentiment_score":0.3124440411726634,"num_words":3,"start":107.45687,"end":108.67687}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello? Hello?\n\nChannel 0: Oh, hi. Yes. It's Andrew from Vigilance AI. Hamad, have I caught you in a bad time?\n\nChannel 1: Is it the what is it regarding? Sorry.\n\nChannel 0: Oh, yeah. Vigilance AI, Hammad, is our twenty four seven AI security analyst. We help\n\nChannel 1: Mhmm.\n\nChannel 0: team investigate every security alert in minutes and provide a full audit trail without adding headcount or replacing your existing stack. Ahmad, would you be open for a quick demo?\n\nChannel 1: No. Not really. We are not investing in here at the moment.\n\nChannel 0: Oh, I understand. Do you guys are still in contract with your current, SOC?\n\nChannel 1: Yes.\n\nChannel 0: Alright. I totally understand. But, would it be, okay for me to send you an email? That way you can see us more thoroughly and maybe you can decide in the future if ever you will be helpful to your team.\n\nChannel 1: See, most of our guidance is coming from the MSP. So I'm not sure if this is gonna be any fruitful or not.\n\nChannel 0: Oh, MSPs. Alright. Well, you know, those are those are actually the ones that we handle as well. But, again, if you're interested, I can send you our email so that you can check us out.\n\nChannel 1: Alright. If you want, then it's it@rangetail.com.\n\nChannel 0: Oh, that was quite fast, Hammad.\n\nChannel 1: A u. It's\n\nChannel 0: That\n\nChannel 1: I\n\nChannel 0: was IT.\n\nChannel 1: t at\n\nChannel 0: Mhmm.\n\nChannel 1: rangetail dot com dot a\n\nChannel 0: Rangetail dot com dot a u. Got it. Alright. Send you an email, Hammad. Thank you for your time, mate.\n\nChannel 1: u.\n\nChannel 0: Take\n\nChannel 1: Thank\n\nChannel 0: care.\n\nChannel 1: you. 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what is it regarding?","start":11.759999,"end":13.805,"sentiment":"neutral","sentiment_score":-0.09941552792276655},{"text":"Sorry.","start":13.805,"end":14.305,"sentiment":"neutral","sentiment_score":-0.1489606648683548}],"sentiment":"neutral","sentiment_score":-0.10560867004096508,"channel":1,"num_words":8,"start":11.759999,"end":14.305},{"sentences":[{"text":"Oh, yeah.","start":15.215,"end":15.775,"sentiment":"neutral","sentiment_score":-0.024270339868962765},{"text":"Vigilance AI, Hammad, is our twenty four seven AI security analyst.","start":15.775,"end":20.355,"sentiment":"neutral","sentiment_score":0.09889889305288141},{"text":"We 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demo?","start":31.01,"end":33.43,"sentiment":"neutral","sentiment_score":0.06610319763422012}],"sentiment":"neutral","sentiment_score":0.10823098619778951,"channel":0,"num_words":30,"start":21.294998,"end":33.43},{"sentences":[{"text":"No.","start":33.98,"end":34.3,"sentiment":"neutral","sentiment_score":-0.2418721616268158},{"text":"Not really.","start":34.3,"end":35.02,"sentiment":"neutral","sentiment_score":-0.28445567190647125},{"text":"We are not investing in here at the moment.","start":35.02,"end":37.28,"sentiment":"negative","sentiment_score":-0.3787325322628021}],"sentiment":"negative","sentiment_score":-0.35161469131708145,"channel":1,"num_words":12,"start":33.98,"end":37.28},{"sentences":[{"text":"Oh, I understand.","start":38.775,"end":39.755,"sentiment":"neutral","sentiment_score":-0.05031751096248627},{"text":"Do you guys are still in contract with your current, 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team.","start":53.735,"end":61.25,"sentiment":"neutral","sentiment_score":0.16345653504133226}],"sentiment":"neutral","sentiment_score":0.12743150047594454,"channel":0,"num_words":41,"start":47.655,"end":61.25},{"sentences":[{"text":"See, most of our guidance is coming from the MSP.","start":63.485,"end":66.225,"sentiment":"neutral","sentiment_score":-0.16058261841535568},{"text":"So I'm not sure if this is gonna be any fruitful or not.","start":66.604996,"end":69.665,"sentiment":"neutral","sentiment_score":-0.263338103890419}],"sentiment":"neutral","sentiment_score":-0.21866180585778278,"channel":1,"num_words":23,"start":63.485,"end":69.665},{"sentences":[{"text":"Oh, MSPs.","start":70.485,"end":71.465004,"sentiment":"neutral","sentiment_score":-0.020106835290789604},{"text":"Alright.","start":71.845,"end":72.325,"sentiment":"neutral","sentiment_score":0.060845501720905304},{"text":"Well, you know, those are those are actually the ones that we handle as 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Hammad.","start":92.37,"end":95.03,"sentiment":"neutral","sentiment_score":0.04713089267412821}],"sentiment":"neutral","sentiment_score":0.04713089267412821,"channel":0,"num_words":6,"start":92.37,"end":95.03},{"sentences":[{"text":"A 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mate.","start":106.025,"end":107.305,"sentiment":"positive","sentiment_score":0.49637841681639355}],"sentiment":"neutral","sentiment_score":0.21772747421637179,"channel":0,"num_words":20,"start":100.105,"end":107.305},{"sentences":[{"text":"u.","start":107.296875,"end":107.45687,"sentiment":"neutral","sentiment_score":0.21089331805706024}],"sentiment":"neutral","sentiment_score":0.21089331805706024,"channel":1,"num_words":1,"start":107.296875,"end":107.45687},{"sentences":[{"text":"Take","start":107.305,"end":107.545,"sentiment":"neutral","sentiment_score":0.3092980682849884}],"sentiment":"neutral","sentiment_score":0.3092980682849884,"channel":0,"num_words":1,"start":107.305,"end":107.545},{"sentences":[{"text":"Thank","start":107.45687,"end":107.77687,"sentiment":"positive","sentiment_score":0.47375601530075073}],"sentiment":"positive","sentiment_score":0.47375601530075073,"channel":1,"num_words":1,"start":107.45687,"end":107.77687},{"sentences":[{"text":"care.","start":107.545,"end":108.045,"sentiment":"positive","sentiment_score":0.4017406702041626}],"sentiment":"positive","sentiment_score":0.4017406702041626,"channel":0,"num_words":1,"start":107.545,"end":108.045},{"sentences":[{"text":"you.","start":107.77687,"end":108.17687,"sentiment":"neutral","sentiment_score":0.29546910524368286},{"text":"Bye.","start":108.17687,"end":108.67687,"sentiment":"neutral","sentiment_score":0.16810700297355652}],"sentiment":"neutral","sentiment_score":0.2317880541086197,"channel":1,"num_words":2,"start":107.77687,"end":108.67687}]},"summary":{"result":"success","short":"An agent from Assurance AI called a customer named Hamad to offer a demo of their 24/7 AI security analyst. The agent explains that their company handles security breaches and offers a free demo, but the customer declines and requests an email instead. The agent provides the email address for the demo and the call ends."},"intents":{"segments":[{"text":"It's Andrew from Vigilance AI. Hamad, have I caught you in a bad time? Is it the what is it regarding? Sorry.","start_word":5,"end_word":26,"intents":[{"intent":"Provide information","confidence_score":0.0033374454}]},{"text":"Ahmad, would you be open for a quick demo? No. Not really.","start_word":64,"end_word":75,"intents":[{"intent":"Request demo","confidence_score":0.16338067}]},{"text":"I totally understand. But, would it be, okay for me to send you an email? That way you can see us more thoroughly and maybe you can decide in the future if ever you will be helpful to your team.","start_word":101,"end_word":140,"intents":[{"intent":"Send email","confidence_score":0.7907877}]},{"text":"See, most of our guidance is coming from the MSP. So I'm not sure if this is gonna be any fruitful or not. Oh, MSPs.","start_word":141,"end_word":165,"intents":[{"intent":"Explain msp's guidance","confidence_score":0.00006576633}]},{"text":"If you want, then it's it@rangetail.com.","start_word":201,"end_word":206,"intents":[{"intent":"Provide email address","confidence_score":0.01052581}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Oh, hi. Yes. It's Andrew from Vigilance AI. Hamad, have I caught you in a bad time? Is it the what is it regarding? Sorry. Oh, yeah. Vigilance AI, Hammad, is our twenty four seven AI security analyst. We help Mhmm. team investigate every security alert in minutes and provide a full audit trail without adding headcount or replacing your existing stack. Ahmad, would you be open for a quick demo? No. Not really.","start_word":0,"end_word":75,"sentiment":"neutral","sentiment_score":0.020985072478652},{"text":"We are not investing in here at the moment.","start_word":76,"end_word":84,"sentiment":"negative","sentiment_score":-0.37575456500053406},{"text":"Oh, I understand. Do you guys are still in contract with your current, SOC? Yes. Alright. I totally understand. But, would it be, okay for me to send you an email? That way you can see us more thoroughly and maybe you can decide in the future if ever you will be helpful to your team. See, most of our guidance is coming from the MSP. So I'm not sure if this is gonna be any fruitful or not. Oh, MSPs. Alright. Well, you know, those are those are actually the ones that we handle as well. But, again, if you're interested, I can send you our email so that you can check us out. Alright. If you want, then it's it@rangetail.com. Oh, that was quite fast, Hammad. A u. It's That I was IT. t at Mhmm. rangetail dot com dot a Rangetail dot com dot a u. Got it. Alright. Send you an email, Hammad.","start_word":85,"end_word":241,"sentiment":"neutral","sentiment_score":0.0163625068962574},{"text":"Thank you for your time, mate.","start_word":242,"end_word":247,"sentiment":"positive","sentiment_score":0.49959054589271545},{"text":"u.","start_word":248,"end_word":248,"sentiment":"neutral","sentiment_score":0.21089331805706024},{"text":"Take Thank care.","start_word":249,"end_word":251,"sentiment":"positive","sentiment_score":0.3966338634490967},{"text":"you. Bye.","start_word":252,"end_word":253,"sentiment":"neutral","sentiment_score":0.2526901364326477}],"average":{"sentiment":"neutral","sentiment_score":0.02745294321269889}}}}