{"metadata":{"transaction_key":"deprecated","request_id":"019ecdc8-b1a2-7e73-a130-6251f2893026","sha256":"40f739fd6832616d0f4973c67cfb0d9aff4da8d793f7fb59fffcd22276a66345","created":"2026-06-16T00:15:43.174Z","duration":4.2479377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":31},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello. You've reached Mark Placid. I can't take your call right now. But if you'd like to leave a","confidence":0.99902344,"words":[{"word":"hello","start":0.08,"end":0.24,"confidence":0.7727051,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":-0.04482337832450867},{"word":"you've","start":0.24,"end":0.39999998,"confidence":0.9995117,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.1563107818365097},{"word":"reached","start":0.39999998,"end":0.79999995,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.15526291728019714},{"word":"mark","start":0.79999995,"end":1.04,"confidence":0.9550781,"punctuated_word":"Mark","sentiment":"neutral","sentiment_score":-0.25477421283721924},{"word":"placid","start":1.04,"end":1.54,"confidence":0.6560872,"punctuated_word":"Placid.","sentiment":"negative","sentiment_score":-0.4384624660015106},{"word":"i","start":1.5999999,"end":1.76,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.8245751261711121},{"word":"can't","start":1.76,"end":2.0,"confidence":0.9995117,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.8520215749740601},{"word":"take","start":2.0,"end":2.24,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.8458844423294067},{"word":"your","start":2.24,"end":2.3999999,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.8599947690963745},{"word":"call","start":2.3999999,"end":2.6399999,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.852155864238739},{"word":"right","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.7846978306770325},{"word":"now","start":2.8,"end":3.12,"confidence":0.74609375,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.7496504783630371},{"word":"but","start":3.12,"end":3.28,"confidence":0.9970703,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.2925642430782318},{"word":"if","start":3.28,"end":3.4399998,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.10440517961978912},{"word":"you'd","start":3.4399998,"end":3.52,"confidence":0.99902344,"punctuated_word":"you'd","sentiment":"neutral","sentiment_score":-0.09325116127729416},{"word":"like","start":3.52,"end":3.6799998,"confidence":0.99902344,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.05077812820672989},{"word":"to","start":3.6799998,"end":3.84,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.114491268992424},{"word":"leave","start":3.84,"end":3.9199998,"confidence":0.9951172,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.18187478184700012},{"word":"a","start":3.9199998,"end":4.2479377,"confidence":0.5761719,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1373494118452072}],"paragraphs":{"transcript":"\nHello. You've reached Mark Placid. I can't take your call right now. But if you'd like to leave a","paragraphs":[{"sentences":[{"text":"Hello.","start":0.08,"end":0.24,"sentiment":"neutral","sentiment_score":-0.04482337832450867},{"text":"You've reached Mark Placid.","start":0.24,"end":1.54,"sentiment":"neutral","sentiment_score":-0.2512025944888592},{"text":"I can't take your call right now.","start":1.5999999,"end":3.12,"sentiment":"negative","sentiment_score":-0.8241400122642517},{"text":"But if you'd like to leave a","start":3.12,"end":4.2479377,"sentiment":"neutral","sentiment_score":-0.1392448821238109}],"sentiment":"negative","sentiment_score":-0.41017515878928335,"num_words":19,"start":0.08,"end":4.2479377}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. You've reached Mark Placid. I can't take your call right now. But if you'd like to leave a","paragraphs":[{"sentences":[{"text":"Hello.","start":0.08,"end":0.24,"sentiment":"neutral","sentiment_score":-0.04482337832450867},{"text":"You've reached Mark Placid.","start":0.24,"end":1.54,"sentiment":"neutral","sentiment_score":-0.2512025944888592},{"text":"I can't take your call right now.","start":1.5999999,"end":3.12,"sentiment":"negative","sentiment_score":-0.8241400122642517},{"text":"But if you'd like to leave a","start":3.12,"end":4.2479377,"sentiment":"neutral","sentiment_score":-0.1392448821238109}],"sentiment":"negative","sentiment_score":-0.41017515878928335,"channel":1,"num_words":19,"start":0.08,"end":4.2479377}]},"summary":{"result":"success","short":"Hello. You've reached Mark Placid. I can't take your call right now. But if you'd like to leave a"},"intents":{"segments":[{"text":"I can't take your call right now.","start_word":5,"end_word":11,"intents":[{"intent":"Leave a message","confidence_score":0.26563168}]}]},"sentiments":{"segments":[{"text":"Hello. You've reached Mark Placid.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":-0.2284003794193268},{"text":"I can't take your call right now.","start_word":5,"end_word":11,"sentiment":"negative","sentiment_score":-0.8222673535346985},{"text":"But if you'd like to leave a","start_word":12,"end_word":18,"sentiment":"neutral","sentiment_score":-0.13895972073078156}],"average":{"sentiment":"negative","sentiment_score":-0.3882333693965789}}}}