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Aaron. Alright. Okay. Got it. Alright. Thank you. Have a good day. 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Good morning. James, it's Ronald from Cloud Solution IT. How are you doing today? Alright.\n\nOkay. That's wonderful. James, I hope you still remember the company because the last time that we touched base with you, it was September of last year. And due regarding the introductory meeting, sir, that we last year from yeah. Name of the company again, sir, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also sorry? That that that would be your MSP, sir. Right? That that would be your provider, the name of your provider.\n\nYeah. Yes. The the the last line, sir, that I talked to, I think that would've been, sir. Alright. Sir, but I understand you are just because the last time that I talked to you, I I I think your job role, though, would be CTO or a a BCS.\n\nAlright. But this is James Lee Light. Alright? Alright. Okay.\n\nOkay. No. No. No. No, sir.\n\nActually, this is only the the only information that we got from your company is working from working in the IT department. Alright. Mhmm. Mhmm. Again, sir, that would be 042 888, 88, 35.\n\nWho's the what what is the name of the person that'll be? Aaron. Alright. Okay. Got it.\n\nAlright. Thank you. Have a good day. Thank you.","paragraphs":[{"sentences":[{"text":"Yeah.","start":2.8799999,"end":3.12,"sentiment":"neutral","sentiment_score":0.20541279017925265},{"text":"Good morning.","start":3.12,"end":3.78,"sentiment":"positive","sentiment_score":0.4836338758468628},{"text":"James, it's Ronald from Cloud Solution IT.","start":4.24,"end":8.02,"sentiment":"neutral","sentiment_score":0.2993696246828352},{"text":"How are you doing today?","start":8.72,"end":9.86,"sentiment":"positive","sentiment_score":0.3334850788116455},{"text":"Alright.","start":12.24,"end":12.559999,"sentiment":"positive","sentiment_score":0.4115169644355774}],"sentiment":"positive","sentiment_score":0.33420064207166433,"num_words":16,"start":2.8799999,"end":12.559999},{"sentences":[{"text":"Okay.","start":12.559999,"end":12.88,"sentiment":"positive","sentiment_score":0.523934006690979},{"text":"That's wonderful.","start":12.88,"end":13.7,"sentiment":"positive","sentiment_score":0.7134971022605896},{"text":"James, I hope you still 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Thank you both. And what was this regarding, bro? What what what service was that? Okay. Oh, we use QBit, brother. We use QBit. I'm sorry? Yeah. Well, they're they're they're our provider. So so what exactly do you need from me, bro? Like, do you know what company I work for? So this should you you yeah. Both on. Yeah. So I'm not the guy, bro, to be ringing up about Internet and service providing. Yeah. I'm the yeah. I'm the supervisor, brother, but I don't deal with service provision like Internet and things like that because that's IT. No. I'm just supervisor at BCS, brother. Yeah. Yeah. But I'm a production I'm a project supervisor because I don't deal with the Internet and and those things. Yeah. Sorry about that. Do you have another contact number that you can ring? Alright, brother. I'll give you a number to call. 042 888 8835. Yep. Yep. Yep. Yeah, brother. That's the one. The name of the person is Aaron Palmer, and he's our tech support. Thank you very much, buddy. Have a good day, brother. See you later. 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Thank you both. And what was this regarding, bro? What what what service was that? Okay.\n\nOh, we use QBit, brother. We use QBit. I'm sorry? Yeah. Well, they're they're they're our provider.\n\nSo so what exactly do you need from me, bro? Like, do you know what company I work for? So this should you you yeah. Both on. Yeah.\n\nSo I'm not the guy, bro, to be ringing up about Internet and service providing. Yeah. I'm the yeah. I'm the supervisor, brother, but I don't deal with service provision like Internet and things like that because that's IT. No.\n\nI'm just supervisor at BCS, brother. Yeah. Yeah. But I'm a production I'm a project supervisor because I don't deal with the Internet and and those things. Yeah.\n\nSorry about that. Do you have another contact number that you can ring? Alright, brother. I'll give you a number to call. 042 888 8835.\n\nYep. Yep. Yep. Yeah, brother. That's the one.\n\nThe name of the person is Aaron Palmer, and he's our tech support. Thank you very much, buddy. Have a good day, brother. See you later. 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Good morning. James, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: I'm good. Thank you both.\n\nChannel 0: Alright. Okay. That's wonderful. James, I hope you still remember the company because the last time that we touched base with you, it was September of last year.\n\nChannel 1: And\n\nChannel 0: And\n\nChannel 1: what was this\n\nChannel 0: due\n\nChannel 1: regarding, bro?\n\nChannel 0: regarding the introductory meeting, sir, that we last year\n\nChannel 1: What what\n\nChannel 0: from\n\nChannel 1: what service was that?\n\nChannel 0: yeah. Name of the company again, sir, it's Cloud Solution IT. We are a managed service provider.\n\nChannel 1: Okay.\n\nChannel 0: We\n\nChannel 1: Oh,\n\nChannel 0: are\n\nChannel 1: we\n\nChannel 0: also\n\nChannel 1: use QBit, brother.\n\nChannel 0: sorry?\n\nChannel 1: We use QBit.\n\nChannel 0: That that that would be your MSP, sir. Right?\n\nChannel 1: I'm sorry?\n\nChannel 0: That that would be your provider, the name of\n\nChannel 1: Yeah.\n\nChannel 0: your provider.\n\nChannel 1: Well, they're\n\nChannel 0: Yeah.\n\nChannel 1: they're they're our provider. So so what exactly do you need from me, bro? Like,\n\nChannel 0: Yes.\n\nChannel 1: do you know\n\nChannel 0: The\n\nChannel 1: what\n\nChannel 0: the\n\nChannel 1: company\n\nChannel 0: the\n\nChannel 1: I work for?\n\nChannel 0: last line, sir, that I talked to, I think that would've been,\n\nChannel 1: So this should\n\nChannel 0: sir.\n\nChannel 1: you you yeah. Both on. Yeah. So I'm not the guy, bro, to be ringing up about Internet and service providing.\n\nChannel 0: Alright.\n\nChannel 1: Yeah.\n\nChannel 0: Sir, but I understand\n\nChannel 1: I'm\n\nChannel 0: you\n\nChannel 1: the\n\nChannel 0: are just\n\nChannel 1: yeah. I'm the supervisor, brother, but I don't deal with service provision like Internet and things like that because that's IT.\n\nChannel 0: because the last time that I talked to you, I I I think your job role, though, would be CTO or a a BCS.\n\nChannel 1: No. I'm just supervisor at BCS, brother.\n\nChannel 0: Alright. But this is James Lee Light. Alright?\n\nChannel 1: Yeah. Yeah. But I'm a production I'm a project supervisor because I don't deal with the Internet and and those things.\n\nChannel 0: Alright. Okay.\n\nChannel 1: Yeah.\n\nChannel 0: Okay.\n\nChannel 1: Sorry about\n\nChannel 0: No. No.\n\nChannel 1: that.\n\nChannel 0: No.\n\nChannel 1: Do you have another contact number that you can ring?\n\nChannel 0: No, sir. Actually, this is only the the only information that we got from your company is working from working in the IT department.\n\nChannel 1: Alright, brother. I'll give you a number to call.\n\nChannel 0: Alright.\n\nChannel 1: 042\n\nChannel 0: Mhmm.\n\nChannel 1: 888\n\nChannel 0: Mhmm.\n\nChannel 1: 8835.\n\nChannel 0: Again, sir, that would be 042\n\nChannel 1: Yep.\n\nChannel 0: 888,\n\nChannel 1: Yep.\n\nChannel 0: 88,\n\nChannel 1: Yep.\n\nChannel 0: 35.\n\nChannel 1: Yeah, brother. That's the one.\n\nChannel 0: Who's the what what is the name of the person that'll be?\n\nChannel 1: The name of the person is Aaron Palmer, and he's our tech support.\n\nChannel 0: Aaron. Alright. Okay. Got it.\n\nChannel 1: Thank you very much, buddy.\n\nChannel 0: Alright. Thank you.\n\nChannel 1: Have\n\nChannel 0: Have a\n\nChannel 1: a\n\nChannel 0: good\n\nChannel 1: good\n\nChannel 0: day.\n\nChannel 1: day, brother. See you later.\n\nChannel 0: Thank you.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Yeah.","start":2.8799999,"end":3.12,"sentiment":"neutral","sentiment_score":0.20541279017925265},{"text":"Good morning.","start":3.12,"end":3.78,"sentiment":"positive","sentiment_score":0.4836338758468628},{"text":"James, it's Ronald from Cloud Solution IT.","start":4.24,"end":8.02,"sentiment":"neutral","sentiment_score":0.2993696246828352},{"text":"How are you doing today?","start":8.72,"end":9.86,"sentiment":"positive","sentiment_score":0.3334850788116455}],"sentiment":"neutral","sentiment_score":0.3290462205807368,"channel":0,"num_words":15,"start":2.8799999,"end":9.86},{"sentences":[{"text":"I'm good.","start":10.16,"end":10.559999,"sentiment":"positive","sentiment_score":0.6193548440933228},{"text":"Thank you 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Ronald asks about the company and their services, and they discuss the use of Q reminded. He then gives the contact information for the person in charge of the IT department, Aaron Palmer."},"intents":{"segments":[{"text":"Name of the company again, sir, it's Cloud Solution IT. We are a managed service provider. Okay.","start_word":73,"end_word":89,"intents":[{"intent":"Provide service","confidence_score":0.020956865}]}]},"sentiments":{"segments":[{"text":"Yeah.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.20541279017925265},{"text":"Good morning.","start_word":1,"end_word":2,"sentiment":"positive","sentiment_score":0.4738685488700866},{"text":"James, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":3,"end_word":14,"sentiment":"neutral","sentiment_score":0.32076817750930786},{"text":"I'm good. Thank you both. Alright. Okay. That's wonderful.","start_word":15,"end_word":23,"sentiment":"positive","sentiment_score":0.6104236245155334},{"text":"James, I hope you still remember the company because the last time that we touched base with you, it was September of last year. And And what was this due regarding, bro? regarding the introductory meeting, sir, that we last year What what from what service was that? yeah. Name of the company again, sir, it's Cloud Solution IT. We are a managed service provider. Okay. We Oh, are we also use QBit, brother. sorry? We use QBit. That that that would be your MSP, sir. Right? I'm sorry? That that would be your provider, the name of Yeah. your provider. Well, they're Yeah. they're they're our provider. So so what exactly do you need from me, bro? Like, Yes. do you know The what the company the I work for? last line, sir, that I talked to, I think that would've been, So this should sir. you you yeah. Both on. Yeah. So I'm not the guy, bro, to be ringing up about Internet and service providing. Alright. Yeah. Sir, but I understand I'm you the are just yeah. I'm the supervisor, brother, but I don't deal with service provision like Internet and things like that because that's IT. because the last time that I talked to you, I I I think your job role, though, would be CTO or a a BCS. No. I'm just supervisor at BCS, brother. Alright. But this is James Lee Light. Alright? Yeah. Yeah. But I'm a production I'm a project supervisor because I don't deal with the Internet and and those things. Alright. Okay. Yeah. Okay. Sorry about No. No. that. No. Do you have another contact number that you can ring? No, sir. Actually, this is only the the only information that we got from your company is working from working in the IT department. Alright, brother. I'll give you a number to call. Alright. 042 Mhmm. 888 Mhmm. 8835. Again, sir, that would be 042 Yep. 888, Yep. 88, Yep. 35. Yeah, brother. That's the one. 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