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I I just wanted to check-in on the email and thank you just to make sure that you it was it made sense and that you're you've got your way. You wanna go forward. Yes. Yeah. Yeah. Fair. Fair enough. And look, I I mean, I'm not sure if a small thing will get past Melbourne Water, but, you know, hopefully, it would. Again, yeah, I know it's an expense. My unfortunately, common sense isn't necessarily a a a bottled water trait. So, yeah, it it yeah. Unfortunately, sometimes you just become up against like, I mean, for me, you're proposing a 10 square meter extension. Realistically, what's the actual impact is is, for me, negligible, but, like I mentioned before, they'll pick a hill in today, and then, unfortunately, that deal that deal set today or or, you know, for this one. So, yeah, it's unfortunate. And I do apologize because, you know, it is my industry, and and and I do get I've been annoyed by yeah. I don't mind being cautious, but when it comes to this type of thing, you know, it's it's 10 square meters. It's not you're not you're not building a a full huge property. So yeah. Yeah. But, anyway, look. If you if you wanna talk it out further, please let me know. Otherwise, happy to you know? I'll be I think yeah. Fair enough. Maybe holding on. Well yeah. So it will depend. I look. Ballpark would probably be, I'd say, about six k, and that's probably on the lower side. Typically, if I'm doing, like, a a large extension, we're talking 10 pretty much minimum. But but because it's so small, I mean, I just can't see I can't see it being that difficult, but then again, you know, I mean, depends if if they've got if they've they've assessed it and they've said that there's a essentially, a river running through, then, yeah, they might be impacted. It might make it harder. So it it like, there is there is a possibility, but I again, I I I think I I would probably go on the lower side just because of how how small the proposal is. But then again, like, I mean, the flood modeling might be more than I mean, it probably isn't, but it it might be more than the whole the the old design anyway. So I I don't I don't know what how much it costs, but, yeah, that I guess that's probably yeah. Yeah. Well yeah. I mean, I'll I'll be close I'd probably I'll try to make it as close to that as I could, but then it yeah. You know, it's it's one of those things where because my water has typically been a bit more difficult recently, it might go up, but I can't see it being much more than that. Oh, they got you're actually coming in significantly better. So a couple months ago sorry. Six months ago, they were almost intolerable. Like, just just horrible. Really, really bad. I I and a few other consultants co wrote a guideline for them, which they adopted. And since then, they've been a lot easier to deal with. But now, unfortunately, the the whole purpose of the guideline was to make things easier and for them to be able to approve development. But now they've semi, I guess, looked into it further and and picked little parts that they wanna really focus on, which isn't really the point. But, yeah, it it it's gotten better, but I I wouldn't say it's great. Yes. Absolutely. That's right. Spend money on what you can to actually get achieved. And and, again, look. Like I said, I can't I can't guarantee approval. I do think that it's probably more likely with this one purely because of how small the development is. It probably won't be an issue. But I yes. I can't with I can't with certainty, I guess, is the problem and and, you know, that type of cost without certainty is it's stressful and especially for a smaller residential subject sorry. Residential extension, it's really you know, it it's a lot to take on board, so I appreciate that. Yeah. Look. If you do need a a talk, happy to talk about it. But otherwise, obviously, yeah, set it with you and have a thing with your husband and, yeah, decide the trade is the best way to go. No worries. Cheers. Alright. Look after yourself. Have a good one. Cheers. 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mate? Good. Thank you. How are you? No.\n\nYou're good. I I just wanted to check-in on the email and thank you just to make sure that you it was it made sense and that you're you've got your way. You wanna go forward. Yes. Yeah.\n\nYeah. Fair. Fair enough. And look, I I mean, I'm not sure if a small thing will get past Melbourne Water, but, you know, hopefully, it would. Again, yeah, I know it's an expense.\n\nMy unfortunately, common sense isn't necessarily a a a bottled water trait. So, yeah, it it yeah. Unfortunately, sometimes you just become up against like, I mean, for me, you're proposing a 10 square meter extension. Realistically, what's the actual impact is is, for me, negligible, but, like I mentioned before, they'll pick a hill in today, and then, unfortunately, that deal that deal set today or or, you know, for this one. So, yeah, it's unfortunate.\n\nAnd I do apologize because, you know, it is my industry, and and and I do get I've been annoyed by yeah. I don't mind being cautious, but when it comes to this type of thing, you know, it's it's 10 square meters. It's not you're not you're not building a a full huge property. So yeah. Yeah.\n\nBut, anyway, look. If you if you wanna talk it out further, please let me know. Otherwise, happy to you know? I'll be I think yeah. Fair enough.\n\nMaybe holding on. Well yeah. So it will depend. I look. Ballpark would probably be, I'd say, about six k, and that's probably on the lower side.\n\nTypically, if I'm doing, like, a a large extension, we're talking 10 pretty much minimum. But but because it's so small, I mean, I just can't see I can't see it being that difficult, but then again, you know, I mean, depends if if they've got if they've they've assessed it and they've said that there's a essentially, a river running through, then, yeah, they might be impacted. It might make it harder. So it it like, there is there is a possibility, but I again, I I I think I I would probably go on the lower side just because of how how small the proposal is. But then again, like, I mean, the flood modeling might be more than I mean, it probably isn't, but it it might be more than the whole the the old design anyway.\n\nSo I I don't I don't know what how much it costs, but, yeah, that I guess that's probably yeah. Yeah. Well yeah. I mean, I'll I'll be close I'd probably I'll try to make it as close to that as I could, but then it yeah. You know, it's it's one of those things where because my water has typically been a bit more difficult recently, it might go up, but I can't see it being much more than that.\n\nOh, they got you're actually coming in significantly better. So a couple months ago sorry. Six months ago, they were almost intolerable. Like, just just horrible. Really, really bad.\n\nI I and a few other consultants co wrote a guideline for them, which they adopted. And since then, they've been a lot easier to deal with. But now, unfortunately, the the whole purpose of the guideline was to make things easier and for them to be able to approve development. But now they've semi, I guess, looked into it further and and picked little parts that they wanna really focus on, which isn't really the point. But, yeah, it it it's gotten better, but I I wouldn't say it's great.\n\nYes. Absolutely. That's right. Spend money on what you can to actually get achieved. And and, again, look.\n\nLike I said, I can't I can't guarantee approval. I do think that it's probably more likely with this one purely because of how small the development is. It probably won't be an issue. But I yes. I can't with I can't with certainty, I guess, is the problem and and, you know, that type of cost without certainty is it's stressful and especially for a smaller residential subject sorry.\n\nResidential extension, it's really you know, it it's a lot to take on board, so I appreciate that. Yeah. Look. If you do need a a talk, happy to talk about it. But otherwise, obviously, yeah, set it with you and have a thing with your husband and, yeah, decide the trade is the best way to go.\n\nNo worries. Cheers. Alright. Look after yourself. Have a good one.\n\nCheers. Bye.","paragraphs":[{"sentences":[{"text":"Hello, mate?","start":0.56,"end":1.22,"sentiment":"neutral","sentiment_score":0.11660566926002502},{"text":"Good.","start":3.1999998,"end":3.4399998,"sentiment":"positive","sentiment_score":0.5603574514389038},{"text":"Thank you.","start":3.4399998,"end":3.76,"sentiment":"positive","sentiment_score":0.6017345786094666},{"text":"How are you?","start":3.76,"end":4.5,"sentiment":"neutral","sentiment_score":0.2841905653476715},{"text":"No.","start":6.7999997,"end":7.04,"sentiment":"neutral","sentiment_score":0.0739438384771347}],"sentiment":"neutral","sentiment_score":0.3248392757442262,"num_words":9,"start":0.56,"end":7.04},{"sentences":[{"text":"You're good.","start":7.04,"end":7.52,"sentiment":"positive","sentiment_score":0.4219948947429657},{"text":"I I just wanted to check-in on the email and thank you just to make sure that you it was it made sense and that you're you've got your 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today, and then, unfortunately, that deal that deal set today or or, you know, for this one.","start":73.645004,"end":86.59,"sentiment":"neutral","sentiment_score":-0.26196123699884155},{"text":"So, yeah, it's unfortunate.","start":86.59,"end":90.049995,"sentiment":"neutral","sentiment_score":-0.26055794209241867}],"sentiment":"neutral","sentiment_score":-0.24540908465331251,"num_words":77,"start":51.735,"end":90.049995},{"sentences":[{"text":"And I do apologize because, you know, it is my industry, and and and I do get I've been annoyed by yeah.","start":90.19,"end":98.595,"sentiment":"neutral","sentiment_score":-0.25208817117593507},{"text":"I don't mind being cautious, but when it comes to this type of thing, you know, it's it's 10 square meters.","start":98.595,"end":105.095,"sentiment":"neutral","sentiment_score":-0.2159102772850366},{"text":"It's not you're not you're not building a a full huge 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whole purpose of the guideline was to make things easier and for them to be able to approve development.","start":265.325,"end":275.265,"sentiment":"negative","sentiment_score":-0.4131301275144021},{"text":"But now they've semi, I guess, looked into it further and and picked little parts that they wanna really focus on, which isn't really the point.","start":275.325,"end":285.07,"sentiment":"neutral","sentiment_score":0.016720696137501642},{"text":"But, yeah, it it it's gotten better, but I I wouldn't say it's great.","start":285.07,"end":289.97,"sentiment":"neutral","sentiment_score":0.21747939235397748}],"sentiment":"neutral","sentiment_score":-0.06074053652912051,"num_words":91,"start":252.87001,"end":289.97},{"sentences":[{"text":"Yes.","start":302.795,"end":303.295,"sentiment":"neutral","sentiment_score":-0.06308108568191528},{"text":"Absolutely.","start":308.55502,"end":309.05502,"sentiment":"neutral","sentiment_score":0.2325754463672638},{"text":"That's 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Yeah. Good. Thank you. Sorry I missed your call. Yeah. Thank you so much for that. That was really clear and really helpful. We're just sort of considering options now. I think we've been trying to work out whether it's worth doing it at all. I think my husband's sort of like, let's just do a smaller thing so we don't have to go through Melbourne Water. But, yeah, I'm just we're I think we're thinking about it at the moment. Yeah. Yes. Yeah. Yep. Yep. I know. Yeah. Yeah. That's it. Yeah. Yep. Yeah. No. But that's do you yeah. Out of interest, and you probably can't give any sort of ballparks at the moment, but how much approximately does the flood modeling cost? Do you know? Or is it just really dependent on what comes back from Melbourne Water? Yep. Yep. Yep. Yep. Yeah. Okay. Yeah. Yeah. Yeah. Yep. Yep. No. That's that's good good information, and I I certainly won't hold you to it if we come back up. Yeah. Yeah. Have they? Yeah. Is it is it a recent a more recent thing, is it, that they've started to be more difficult? Okay. Right. Yes. Okay. Right. Yeah. Yep. Fair enough. No. Thank you again. That's it has been really helpful talking to you about this, but, yeah, well, I think we're gonna sit on it just for the week and figure out how we wanna proceed. We don't wanna the older sunken cost fallacy, don't wanna keep chasing it if it's something that's not gonna happen. I think rather, yeah, figure out if there's something that we can do in the current bounds of the house. Yeah. Yeah. Yeah. Yeah. Perfect. Thank you so much, Alex. I appreciate the call. Have a good day. You too. 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how are you going? Yeah. Good. Thank you. Sorry I missed your call.\n\nYeah. Thank you so much for that. That was really clear and really helpful. We're just sort of considering options now. I think we've been trying to work out whether it's worth doing it at all.\n\nI think my husband's sort of like, let's just do a smaller thing so we don't have to go through Melbourne Water. But, yeah, I'm just we're I think we're thinking about it at the moment. Yeah. Yes. Yeah.\n\nYep. Yep. I know. Yeah. Yeah.\n\nThat's it. Yeah. Yep. Yeah. No.\n\nBut that's do you yeah. Out of interest, and you probably can't give any sort of ballparks at the moment, but how much approximately does the flood modeling cost? Do you know? Or is it just really dependent on what comes back from Melbourne Water? Yep.\n\nYep. Yep. Yep. Yeah. Okay.\n\nYeah. Yeah. Yeah. Yep. Yep.\n\nNo. That's that's good good information, and I I certainly won't hold you to it if we come back up. Yeah. Yeah. Have they?\n\nYeah. 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Water?","start":129.525,"end":133.785,"sentiment":"neutral","sentiment_score":-0.05826040128102669},{"text":"Yep.","start":141.605,"end":142.105,"sentiment":"neutral","sentiment_score":0.025672148913145065}],"sentiment":"neutral","sentiment_score":-0.051586844148519245,"num_words":46,"start":112.44,"end":142.105},{"sentences":[{"text":"Yep.","start":142.46,"end":142.96,"sentiment":"neutral","sentiment_score":0.026775162667036057},{"text":"Yep.","start":145.66,"end":146.16,"sentiment":"neutral","sentiment_score":0.02701844833791256},{"text":"Yep.","start":152.86,"end":153.36,"sentiment":"neutral","sentiment_score":-0.01789216510951519},{"text":"Yeah.","start":173.32,"end":173.64,"sentiment":"neutral","sentiment_score":-0.07902522385120392},{"text":"Okay.","start":173.64,"end":174.14,"sentiment":"neutral","sentiment_score":-0.09242598712444304}],"sentiment":"neutral","sentiment_score":-0.027109953016042708,"num_words":5,"start":142.46,"end":174.14},{"sentences":[{"text":"Yeah.","start":193.795,"end":194.19499,"sentiment":"neutral","sentiment_score":0.04468223825097084},{"text":"Yeah.","start":194.19499,"end":194.69499,"sentiment":"neutral","sentiment_score":0.036479316651821136},{"text":"Yeah.","start":202.44,"end":202.94,"sentiment":"neutral","sentiment_score":-0.020703326910734177},{"text":"Yep.","start":204.52,"end":204.76001,"sentiment":"neutral","sentiment_score":0.03012841008603573},{"text":"Yep.","start":204.76001,"end":205.26001,"sentiment":"neutral","sentiment_score":0.03854820877313614}],"sentiment":"neutral","sentiment_score":0.025826969370245933,"num_words":5,"start":193.795,"end":205.26001},{"sentences":[{"text":"No.","start":206.52,"end":206.76001,"sentiment":"neutral","sentiment_score":0.009666793048381804},{"text":"That's that's good good information, and I I certainly won't hold you to it if we come back up.","start":206.76001,"end":213.74,"sentiment":"positive","sentiment_score":0.3586381791453612},{"text":"Yeah.","start":218.19499,"end":218.69499,"sentiment":"neutral","sentiment_score":-0.00535478163510561},{"text":"Yeah.","start":227.075,"end":227.575,"sentiment":"neutral","sentiment_score":-0.03499707207083702},{"text":"Have they?","start":228.355,"end":229.175,"sentiment":"neutral","sentiment_score":-0.08590766787528992}],"sentiment":"neutral","sentiment_score":0.2754843753064051,"num_words":24,"start":206.52,"end":229.175},{"sentences":[{"text":"Yeah.","start":230.53,"end":231.01001,"sentiment":"neutral","sentiment_score":-0.053877197206020355},{"text":"Is it is it a recent a more recent thing, is it, that they've started to be more difficult?","start":231.01001,"end":235.19,"sentiment":"neutral","sentiment_score":-0.1069680099424563},{"text":"Okay.","start":240.69,"end":241.19,"sentiment":"neutral","sentiment_score":-0.11537356674671172},{"text":"Right.","start":247.775,"end":248.275,"sentiment":"negative","sentiment_score":-0.3977199196815491},{"text":"Yes.","start":251.855,"end":252.355,"sentiment":"neutral","sentiment_score":-0.053186073899269104}],"sentiment":"neutral","sentiment_score":-0.11532821506261826,"num_words":23,"start":230.53,"end":252.355},{"sentences":[{"text":"Okay.","start":263.88,"end":264.38,"sentiment":"neutral","sentiment_score":-0.06331989169120789},{"text":"Right.","start":285.63,"end":286.13,"sentiment":"neutral","sentiment_score":0.11976030468940736},{"text":"Yeah.","start":290.27,"end":290.66998,"sentiment":"neutral","sentiment_score":0.1946679949760437},{"text":"Yep.","start":290.66998,"end":291.16998,"sentiment":"neutral","sentiment_score":0.1997497081756592},{"text":"Fair enough.","start":291.22998,"end":292.05,"sentiment":"neutral","sentiment_score":0.21120791882276535}],"sentiment":"neutral","sentiment_score":0.14554565896590552,"num_words":6,"start":263.88,"end":292.05},{"sentences":[{"text":"No.","start":292.99,"end":293.49,"sentiment":"neutral","sentiment_score":0.20207056403160095},{"text":"Thank you again.","start":293.87,"end":294.43,"sentiment":"positive","sentiment_score":0.473726491133372},{"text":"That's it has been really helpful talking to you about this, but, yeah, well, I think we're gonna sit on it just for the week and figure out how we wanna proceed.","start":294.43,"end":301.955,"sentiment":"positive","sentiment_score":0.36522808065637946},{"text":"We don't wanna the older sunken cost fallacy, don't wanna keep chasing it if it's something that's not gonna happen.","start":302.41498,"end":308.095,"sentiment":"neutral","sentiment_score":-0.23611390702426432},{"text":"I think rather, yeah, figure out if there's something that we can do in the current bounds of the house.","start":308.095,"end":312.91498,"sentiment":"neutral","sentiment_score":0.18327765092253684}],"sentiment":"neutral","sentiment_score":0.16123451968949093,"num_words":76,"start":292.99,"end":312.91498},{"sentences":[{"text":"Yeah.","start":317.1,"end":317.6,"sentiment":"neutral","sentiment_score":0.06954655796289444},{"text":"Yeah.","start":328.785,"end":329.285,"sentiment":"neutral","sentiment_score":-0.11225885152816772},{"text":"Yeah.","start":344.25,"end":344.75,"sentiment":"neutral","sentiment_score":-0.1691490113735199},{"text":"Yeah.","start":347.93,"end":348.43,"sentiment":"neutral","sentiment_score":-0.05715693160891533},{"text":"Perfect.","start":361.875,"end":362.375,"sentiment":"positive","sentiment_score":0.3369351625442505}],"sentiment":"neutral","sentiment_score":0.013583385199308396,"num_words":5,"start":317.1,"end":362.375},{"sentences":[{"text":"Thank you so much, Alex.","start":362.515,"end":363.635,"sentiment":"positive","sentiment_score":0.8588828325271607},{"text":"I appreciate the call.","start":363.635,"end":364.775,"sentiment":"positive","sentiment_score":0.8418131470680237},{"text":"Have a good day.","start":366.115,"end":367.095,"sentiment":"positive","sentiment_score":0.4632244035601616},{"text":"You too.","start":367.315,"end":367.955,"sentiment":"positive","sentiment_score":0.39407819509506226},{"text":"Bye.","start":367.955,"end":368.455,"sentiment":"neutral","sentiment_score":0.21886968612670896}],"sentiment":"positive","sentiment_score":0.6575994025915861,"num_words":16,"start":362.515,"end":368.455}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello, mate?\n\nChannel 1: Alex, how are you going?\n\nChannel 0: Good. Thank you. How are you?\n\nChannel 1: Yeah. Good. Thank you. Sorry I missed your call.\n\nChannel 0: No. You're good. I I just wanted to check-in on the email and thank you just to make sure that you it was it made sense and that you're you've got your way. You wanna go forward.\n\nChannel 1: Yeah. Thank you so much for that. That was really clear and really helpful. We're\n\nChannel 0: Yes.\n\nChannel 1: just sort of considering options now. I think we've been trying to work out whether it's worth doing it at all. I think my husband's sort of like, let's just do a smaller thing so we don't have to go through Melbourne Water. But, yeah, I'm just we're I think we're thinking about it at the moment.\n\nChannel 0: Yeah. Yeah. Fair. Fair enough. And look, I I mean, I'm not sure if a small thing will get past Melbourne Water, but, you know, hopefully, it would.\n\nChannel 1: Yeah.\n\nChannel 0: Again, yeah, I know it's an expense. My unfortunately, common sense isn't necessarily a a a bottled water trait.\n\nChannel 1: Yes.\n\nChannel 0: So, yeah, it it yeah. Unfortunately, sometimes you just become up against like, I mean, for me, you're proposing a 10 square meter extension.\n\nChannel 1: Yeah. Yep.\n\nChannel 0: Realistically, what's the actual impact is\n\nChannel 1: Yep.\n\nChannel 0: is, for me, negligible, but, like I mentioned before, they'll pick a hill in today, and then, unfortunately, that deal that deal set today or or, you know, for this one. So,\n\nChannel 1: I know. Yeah.\n\nChannel 0: yeah, it's unfortunate. And I do apologize because, you know, it is my industry, and and\n\nChannel 1: Yeah.\n\nChannel 0: and I do get I've been annoyed by yeah. I don't mind being cautious, but when it comes to this type of thing, you know, it's it's\n\nChannel 1: That's it.\n\nChannel 0: 10 square meters. It's\n\nChannel 1: Yeah.\n\nChannel 0: not\n\nChannel 1: Yep.\n\nChannel 0: you're not you're not building a a full huge property. So\n\nChannel 1: Yeah.\n\nChannel 0: yeah. Yeah. But,\n\nChannel 1: No.\n\nChannel 0: anyway,\n\nChannel 1: But that's\n\nChannel 0: look. If you if\n\nChannel 1: do\n\nChannel 0: you wanna\n\nChannel 1: you\n\nChannel 0: talk it out further, please let me know. Otherwise, happy to you know? I'll be I think yeah. Fair enough. Maybe holding on.\n\nChannel 1: yeah. Out of interest, and you probably can't give any sort of ballparks at the moment, but how much approximately does the flood modeling cost? Do you know? Or is it just really dependent on what comes back from Melbourne Water?\n\nChannel 0: Well yeah. So it will depend. I look. Ballpark would probably be, I'd say, about six k,\n\nChannel 1: Yep. Yep.\n\nChannel 0: and that's probably on the lower side.\n\nChannel 1: Yep.\n\nChannel 0: Typically, if I'm doing, like, a a large extension, we're talking 10 pretty much minimum.\n\nChannel 1: Yep.\n\nChannel 0: But but because it's so small, I mean, I just can't see I can't see it being that difficult, but then again, you know, I mean, depends if if they've got if they've they've assessed it and they've said that there's a essentially, a river running through, then, yeah, they might be impacted. It might make it harder.\n\nChannel 1: Yeah. Okay.\n\nChannel 0: So it it like, there is there is a possibility, but I again, I I I think I I would probably go on the lower side just because of how how small the proposal is.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: But then again, like, I mean, the flood modeling might be more than I mean, it probably isn't, but it it might be more than the whole the the old design anyway. So I I don't\n\nChannel 1: Yeah.\n\nChannel 0: I don't know what how much it costs, but,\n\nChannel 1: Yep. Yep.\n\nChannel 0: yeah, that I guess that's\n\nChannel 1: No. That's\n\nChannel 0: probably\n\nChannel 1: that's good\n\nChannel 0: yeah.\n\nChannel 1: good information, and I I certainly won't hold you to it if we come back up.\n\nChannel 0: Yeah. Well yeah. I mean, I'll I'll be close I'd probably I'll try to make it as close to that as I could,\n\nChannel 1: Yeah.\n\nChannel 0: but then it yeah. You know, it's it's one of those things where because my water has typically been a bit more difficult recently, it might\n\nChannel 1: Yeah.\n\nChannel 0: go up, but I\n\nChannel 1: Have\n\nChannel 0: can't\n\nChannel 1: they?\n\nChannel 0: see it being much more than that.\n\nChannel 1: Yeah. Is it is it a recent a more recent thing, is it, that they've started to be more difficult?\n\nChannel 0: Oh, they got you're actually coming in significantly better.\n\nChannel 1: Okay.\n\nChannel 0: So a couple months ago sorry. Six months ago, they were almost intolerable.\n\nChannel 1: Right.\n\nChannel 0: Like, just just horrible. Really, really bad.\n\nChannel 1: Yes.\n\nChannel 0: I I and a few other consultants co wrote a guideline for them, which they adopted. And since then, they've been a lot easier to deal with.\n\nChannel 1: Okay.\n\nChannel 0: But now, unfortunately, the the whole purpose of the guideline was to make things easier and for them to be able to approve development. But now they've semi, I guess, looked into it further and and picked little parts that they wanna really focus on, which isn't really the point. But,\n\nChannel 1: Right.\n\nChannel 0: yeah, it it it's gotten better, but I I wouldn't say it's great.\n\nChannel 1: Yeah. Yep. Fair enough. No. Thank you again.\n\nThat's it has been really helpful talking to you about this, but, yeah, well, I think we're gonna sit on it just for the week and figure out how we wanna proceed. We don't wanna\n\nChannel 0: Yes.\n\nChannel 1: the older sunken cost fallacy, don't wanna keep chasing it if it's something that's not gonna happen. I think rather,\n\nChannel 0: Absolutely.\n\nChannel 1: yeah, figure out if there's something that we can do in the current bounds of the house.\n\nChannel 0: That's right. Spend money on what you can to actually get achieved. And\n\nChannel 1: Yeah.\n\nChannel 0: and, again, look. Like I said, I can't I can't guarantee approval. I do think that it's probably more likely with this one purely because of how small the development is. It probably won't\n\nChannel 1: Yeah.\n\nChannel 0: be an issue. But I yes. I can't with I can't with certainty, I guess, is the problem and and, you know, that type of cost without certainty is it's stressful and especially\n\nChannel 1: Yeah.\n\nChannel 0: for a smaller residential subject sorry. Residential extension, it's really\n\nChannel 1: Yeah.\n\nChannel 0: you know, it it's a lot to take on board, so I appreciate that. Yeah. Look. If you do need a a talk, happy to talk about it. But otherwise, obviously, yeah, set it with you and have a thing with your husband and, yeah, decide the trade is the best way to go.\n\nChannel 1: Perfect. Thank you so much, Alex. I appreciate the call.\n\nChannel 0: No worries. Cheers. Alright.\n\nChannel 1: Have a\n\nChannel 0: Look\n\nChannel 1: good\n\nChannel 0: after\n\nChannel 1: day.\n\nChannel 0: yourself. Have a good\n\nChannel 1: You\n\nChannel 0: one.\n\nChannel 1: too. Bye.\n\nChannel 0: Cheers. Bye.","paragraphs":[{"sentences":[{"text":"Hello, mate?","start":0.56,"end":1.22,"sentiment":"neutral","sentiment_score":0.11660566926002502}],"sentiment":"neutral","sentiment_score":0.11660566926002502,"channel":0,"num_words":2,"start":0.56,"end":1.22},{"sentences":[{"text":"Alex, how are you going?","start":1.8399999,"end":2.98,"sentiment":"neutral","sentiment_score":0.19249517023563384}],"sentiment":"neutral","sentiment_score":0.19249517023563384,"channel":1,"num_words":5,"start":1.8399999,"end":2.98},{"sentences":[{"text":"Good.","start":3.1999998,"end":3.4399998,"sentiment":"positive","sentiment_score":0.5603574514389038},{"text":"Thank you.","start":3.4399998,"end":3.76,"sentiment":"positive","sentiment_score":0.6017345786094666},{"text":"How are you?","start":3.76,"end":4.5,"sentiment":"neutral","sentiment_score":0.2841905653476715}],"sentiment":"positive","sentiment_score":0.4360663841168086,"channel":0,"num_words":6,"start":3.1999998,"end":4.5},{"sentences":[{"text":"Yeah.","start":4.4,"end":4.72,"sentiment":"neutral","sentiment_score":0.2438184916973114},{"text":"Good.","start":4.72,"end":4.96,"sentiment":"positive","sentiment_score":0.4560946226119995},{"text":"Thank you.","start":4.96,"end":5.3599997,"sentiment":"positive","sentiment_score":0.5449328273534775},{"text":"Sorry I missed your call.","start":5.3599997,"end":6.66,"sentiment":"neutral","sentiment_score":0.09221627861261368}],"sentiment":"neutral","sentiment_score":0.25009557356437045,"channel":1,"num_words":9,"start":4.4,"end":6.66},{"sentences":[{"text":"No.","start":6.7999997,"end":7.04,"sentiment":"neutral","sentiment_score":0.0739438384771347},{"text":"You're good.","start":7.04,"end":7.52,"sentiment":"positive","sentiment_score":0.4219948947429657},{"text":"I I just wanted to check-in on the email and thank you just to make sure that you it was it made sense and that you're you've got your way.","start":7.52,"end":14.08,"sentiment":"positive","sentiment_score":0.515070183078448},{"text":"You wanna go forward.","start":14.08,"end":15.38,"sentiment":"positive","sentiment_score":0.47523073852062225}],"sentiment":"positive","sentiment_score":0.4938097857945674,"channel":0,"num_words":37,"start":6.7999997,"end":15.38},{"sentences":[{"text":"Yeah.","start":15.754999,"end":15.915,"sentiment":"positive","sentiment_score":0.3565962612628937},{"text":"Thank you so much for that.","start":15.915,"end":17.035,"sentiment":"positive","sentiment_score":0.7599886159102122},{"text":"That was really clear and really helpful.","start":17.035,"end":18.735,"sentiment":"positive","sentiment_score":0.7453258463314602},{"text":"We're","start":18.795,"end":19.295,"sentiment":"neutral","sentiment_score":0.18190132081508636}],"sentiment":"positive","sentiment_score":0.6877140134572983,"channel":1,"num_words":15,"start":15.754999,"end":19.295},{"sentences":[{"text":"Yes.","start":19.404999,"end":19.904999,"sentiment":"neutral","sentiment_score":0.15372377634048462}],"sentiment":"neutral","sentiment_score":0.15372377634048462,"channel":0,"num_words":1,"start":19.404999,"end":19.904999},{"sentences":[{"text":"just sort of considering options now.","start":19.914999,"end":22.715,"sentiment":"neutral","sentiment_score":0.07151537761092186},{"text":"I think we've been trying to work out whether it's worth doing it at all.","start":22.715,"end":27.69,"sentiment":"neutral","sentiment_score":0.09352766101559003},{"text":"I think my husband's sort of like, let's just do a smaller thing so we don't have to go through Melbourne Water.","start":27.69,"end":33.39,"sentiment":"neutral","sentiment_score":-0.0021650611676953054},{"text":"But, yeah, I'm just we're I think we're thinking about it at the moment.","start":34.41,"end":37.71,"sentiment":"neutral","sentiment_score":0.0019902195116238935}],"sentiment":"neutral","sentiment_score":0.03179366505917227,"channel":1,"num_words":57,"start":19.914999,"end":37.71},{"sentences":[{"text":"Yeah.","start":37.58,"end":38.08,"sentiment":"neutral","sentiment_score":0.03694663941860199},{"text":"Yeah.","start":38.38,"end":38.7,"sentiment":"neutral","sentiment_score":0.042817622423172},{"text":"Fair.","start":38.7,"end":39.02,"sentiment":"neutral","sentiment_score":0.0369231179356575},{"text":"Fair enough.","start":39.02,"end":39.58,"sentiment":"neutral","sentiment_score":0.05172162875533104},{"text":"And look, I I mean, I'm not sure if a small thing will get past Melbourne Water, but, you know, hopefully, it would.","start":39.58,"end":47.355,"sentiment":"neutral","sentiment_score":0.005137938358213591}],"sentiment":"neutral","sentiment_score":0.012082257840250219,"channel":0,"num_words":28,"start":37.58,"end":47.355},{"sentences":[{"text":"Yeah.","start":47.675,"end":48.175,"sentiment":"neutral","sentiment_score":-0.05180790647864342}],"sentiment":"neutral","sentiment_score":-0.05180790647864342,"channel":1,"num_words":1,"start":47.675,"end":48.175},{"sentences":[{"text":"Again, yeah, I know it's an expense.","start":49.015,"end":51.275,"sentiment":"neutral","sentiment_score":-0.16026426958186285},{"text":"My unfortunately, common sense isn't necessarily a a a bottled water trait.","start":51.735,"end":61.39,"sentiment":"neutral","sentiment_score":-0.29329302658637363}],"sentiment":"neutral","sentiment_score":-0.24428243190050125,"channel":0,"num_words":19,"start":49.015,"end":61.39},{"sentences":[{"text":"Yes.","start":61.829998,"end":62.329998,"sentiment":"neutral","sentiment_score":-0.08132907003164291}],"sentiment":"neutral","sentiment_score":-0.08132907003164291,"channel":1,"num_words":1,"start":61.829998,"end":62.329998},{"sentences":[{"text":"So, yeah, it it yeah.","start":62.089996,"end":65.45,"sentiment":"neutral","sentiment_score":-0.05955204740166664},{"text":"Unfortunately, sometimes you just become up against like, I mean, for me, you're proposing a 10 square meter extension.","start":65.45,"end":72.705,"sentiment":"neutral","sentiment_score":-0.2286539697333386}],"sentiment":"neutral","sentiment_score":-0.19342440258090696,"channel":0,"num_words":24,"start":62.089996,"end":72.705},{"sentences":[{"text":"Yeah.","start":72.405,"end":72.905,"sentiment":"neutral","sentiment_score":-0.08962581306695938},{"text":"Yep.","start":73.205,"end":73.705,"sentiment":"neutral","sentiment_score":-0.05836859345436096}],"sentiment":"neutral","sentiment_score":-0.07399720326066017,"channel":1,"num_words":2,"start":72.405,"end":73.705},{"sentences":[{"text":"Realistically, what's the actual impact 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rather,","start":308.095,"end":308.995,"sentiment":"neutral","sentiment_score":0.024842252333958943}],"sentiment":"neutral","sentiment_score":-0.22672938853502272,"channel":1,"num_words":20,"start":303.13498,"end":308.995},{"sentences":[{"text":"Absolutely.","start":308.55502,"end":309.05502,"sentiment":"neutral","sentiment_score":0.2325754463672638}],"sentiment":"neutral","sentiment_score":0.2325754463672638,"channel":0,"num_words":1,"start":308.55502,"end":309.05502},{"sentences":[{"text":"yeah, figure out if there's something that we can do in the current bounds of the house.","start":309.29498,"end":312.91498,"sentiment":"neutral","sentiment_score":0.21123683890875647}],"sentiment":"neutral","sentiment_score":0.21123683890875647,"channel":1,"num_words":17,"start":309.29498,"end":312.91498},{"sentences":[{"text":"That's right.","start":313.44,"end":314.08,"sentiment":"positive","sentiment_score":0.3473059684038162},{"text":"Spend money on what you can to actually get 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especially","start":333.395,"end":344.3,"sentiment":"neutral","sentiment_score":-0.3144939072706081}],"sentiment":"neutral","sentiment_score":-0.28106046355131903,"channel":0,"num_words":33,"start":328.995,"end":344.3},{"sentences":[{"text":"Yeah.","start":344.25,"end":344.75,"sentiment":"neutral","sentiment_score":-0.1691490113735199}],"sentiment":"neutral","sentiment_score":-0.1691490113735199,"channel":1,"num_words":1,"start":344.25,"end":344.75},{"sentences":[{"text":"for a smaller residential subject sorry.","start":344.3,"end":346.54,"sentiment":"neutral","sentiment_score":-0.127504151314497},{"text":"Residential extension, it's really","start":346.54,"end":348.14,"sentiment":"neutral","sentiment_score":-0.08148270845413208}],"sentiment":"neutral","sentiment_score":-0.10909557417035103,"channel":0,"num_words":10,"start":344.3,"end":348.14},{"sentences":[{"text":"Yeah.","start":347.93,"end":348.43,"sentiment":"neutral","sentiment_score":-0.05715693160891533}],"sentiment":"neutral","sentiment_score":-0.05715693160891533,"channel":1,"num_words":1,"start":347.93,"end":348.43},{"sentences":[{"text":"you know, it it's a lot to take on board, so I appreciate that.","start":348.22,"end":351.26,"sentiment":"neutral","sentiment_score":0.02010766150695937},{"text":"Yeah.","start":351.26,"end":351.5,"sentiment":"neutral","sentiment_score":0.07290022075176239},{"text":"Look.","start":351.5,"end":351.74,"sentiment":"neutral","sentiment_score":0.09260274469852448},{"text":"If you do need a a talk, happy to talk about it.","start":351.74,"end":353.875,"sentiment":"neutral","sentiment_score":0.12550847853223482},{"text":"But 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customer, Alex, calls to check on an email and thanks the agent for their help. They discuss the impact of a small flood project on their property and the cost of flood modeling. The customer suggests going up on the lower side of the project and the agent explains that it may be difficult due to the size of the project. They agree to set up a meeting for further discussion."},"intents":{"segments":[{"text":"I I just wanted to check-in on the email and thank you just to make sure that you it was it made sense and that you're you've got your way. You wanna go forward. Yeah.","start_word":25,"end_word":59,"intents":[{"intent":"Check-in on email","confidence_score":0.15286663}]},{"text":"just sort of considering options now. I think we've been trying to work out whether it's worth doing it at all. I think my husband's sort of like, let's just do a smaller thing so we don't have to go through Melbourne Water. But, yeah, I'm just we're I think we're thinking about it at the moment.","start_word":75,"end_word":131,"intents":[{"intent":"Consider options","confidence_score":0.7425028}]},{"text":"just sort of considering options now. I think we've been trying to work out whether it's worth doing it at all. I think my husband's sort of like, let's just do a smaller thing so we don't have to go through Melbourne Water. But, yeah, I'm just we're I think we're thinking about it at the moment. Yeah. Yeah. Fair.","start_word":75,"end_word":134,"intents":[{"intent":"Evaluate feasibility","confidence_score":0.010409132}]},{"text":"Unfortunately, sometimes you just become up against like, I mean, for me, you're proposing a 10 square meter extension.","start_word":186,"end_word":204,"intents":[{"intent":"Offer small extension","confidence_score":0.000062518746}]},{"text":"But then again, like, I mean, the flood modeling might be more than I mean, it probably isn't, but it it might be more than the whole the the old design anyway. So I I don't Yeah. I don't know what how much it costs, but, Yep.","start_word":533,"end_word":579,"intents":[{"intent":"Discuss cost and availability of flood modeling","confidence_score":0.00010140272}]},{"text":"You know, it's it's one of those things where because my water has typically been a bit more difficult recently, it might Yeah.","start_word":636,"end_word":658,"intents":[{"intent":"Discuss recent water issue","confidence_score":0.004802768},{"intent":"Discuss recent changes in water quality","confidence_score":0.015319502}]},{"text":"I I and a few other consultants co wrote a guideline for them, which they adopted. And since then, they've been a lot easier to deal with. Okay.","start_word":725,"end_word":752,"intents":[{"intent":"Explain guideline for developers","confidence_score":0.00013360304},{"intent":"Recommend guiding consultants","confidence_score":0.000034072415}]},{"text":"I I and a few other consultants co wrote a guideline for them, which they adopted. And since then, they've been a lot easier to deal with. Okay. But now, unfortunately, the the whole purpose of the guideline was to make things easier and for them to be able to approve development.","start_word":725,"end_word":776,"intents":[{"intent":"Provide guideline for development approval","confidence_score":0.0029571753}]},{"text":"But now they've semi, I guess, looked into it further and and picked little parts that they wanna really focus on, which isn't really the point. But, Right.","start_word":778,"end_word":805,"intents":[{"intent":"Discuss discussion and proceed with discussion","confidence_score":0.0000011679854}]}]},"sentiments":{"segments":[{"text":"Hello, mate? Alex, how are you going?","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.15712276101112366},{"text":"Good. Thank you.","start_word":7,"end_word":9,"sentiment":"positive","sentiment_score":0.5700659155845642},{"text":"How are you? 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But, yeah, I'm just we're I think we're thinking about it at the moment. Yeah. Yeah. Fair. Fair enough. And look, I I mean, I'm not sure if a small thing will get past Melbourne Water, but, you know, hopefully, it would. Yeah. Again, yeah, I know it's an expense. My unfortunately, common sense isn't necessarily a a a bottled water trait. Yes. So, yeah, it it yeah. Unfortunately, sometimes you just become up against like, I mean, for me, you're proposing a 10 square meter extension. Yeah. Yep. Realistically, what's the actual impact is Yep. is, for me, negligible, but, like I mentioned before, they'll pick a hill in today, and then, unfortunately, that deal that deal set today or or, you know, for this one. So, I know. Yeah.","start_word":73,"end_word":248,"sentiment":"neutral","sentiment_score":-0.09860964864492416},{"text":"yeah, it's unfortunate.","start_word":249,"end_word":251,"sentiment":"negative","sentiment_score":-0.4192519783973694},{"text":"And I do apologize because, you know, it is my industry, and and Yeah.","start_word":252,"end_word":265,"sentiment":"neutral","sentiment_score":-0.18449510633945465},{"text":"and I do get I've been annoyed by yeah.","start_word":266,"end_word":274,"sentiment":"negative","sentiment_score":-0.35039541125297546},{"text":"I don't mind being cautious, but when it comes to this type of thing, you know, it's it's That's it. 10 square meters. It's Yeah. not Yep. you're not you're not building a a full huge property. So Yeah. yeah. Yeah. But, No. anyway, But that's look. If you if do you wanna you talk it out further, please let me know. Otherwise, happy to you know? I'll be I think yeah. Fair enough. Maybe holding on. yeah. Out of interest, and you probably can't give any sort of ballparks at the moment, but how much approximately does the flood modeling cost? Do you know? Or is it just really dependent on what comes back from Melbourne Water? Well yeah. So it will depend. I look. Ballpark would probably be, I'd say, about six k, Yep. Yep. and that's probably on the lower side. Yep. Typically, if I'm doing, like, a a large extension, we're talking 10 pretty much minimum. Yep. But but because it's so small, I mean, I just can't see I can't see it being that difficult, but then again, you know, I mean, depends if if they've got if they've they've assessed it and they've said that there's a essentially, a river running through, then, yeah, they might be impacted. It might make it harder. Yeah. Okay. So it it like, there is there is a possibility, but I again, I I I think I I would probably go on the lower side just because of how how small the proposal is. Yeah. Yeah. But then again, like, I mean, the flood modeling might be more than I mean, it probably isn't, but it it might be more than the whole the the old design anyway. So I I don't Yeah. I don't know what how much it costs, but, Yep. Yep. yeah, that I guess that's No.","start_word":275,"end_word":586,"sentiment":"neutral","sentiment_score":-0.07201968104345724},{"text":"That's probably that's good yeah. good information, and I I certainly won't hold you to it if we come back up.","start_word":587,"end_word":607,"sentiment":"positive","sentiment_score":0.35122135281562805},{"text":"Yeah. Well yeah. I mean, I'll I'll be close I'd probably I'll try to make it as close to that as I could, Yeah. but then it yeah. You know, it's it's one of those things where because my water has typically been a bit more difficult recently, it might Yeah. go up, but I Have can't they? see it being much more than that. Yeah. Is it is it a recent a more recent thing, is it, that they've started to be more difficult? Oh, they got you're actually coming in significantly better. Okay. So a couple months ago sorry.","start_word":608,"end_word":708,"sentiment":"neutral","sentiment_score":-0.06249241158366203},{"text":"Six months ago, they were almost intolerable. Right. Like, just just horrible. Really, really bad.","start_word":709,"end_word":723,"sentiment":"negative","sentiment_score":-0.5156112909317017},{"text":"Yes. I I and a few other consultants co wrote a guideline for them, which they adopted. And since then, they've been a lot easier to deal with. 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That's it has been really helpful talking to you about this, but, yeah, well, I think we're gonna sit on it just for the week and figure out how we wanna proceed.","start_word":823,"end_word":857,"sentiment":"positive","sentiment_score":0.3625615239143371},{"text":"We don't wanna Yes. the older sunken cost fallacy, don't wanna keep chasing it if it's something that's not gonna happen. I think rather, Absolutely. yeah, figure out if there's something that we can do in the current bounds of the house.","start_word":858,"end_word":899,"sentiment":"neutral","sentiment_score":-0.04737304151058197},{"text":"That's right. Spend money on what you can to actually get achieved.","start_word":900,"end_word":911,"sentiment":"positive","sentiment_score":0.40813779830932617},{"text":"And Yeah. and, again, look. Like I said, I can't I can't guarantee approval. I do think that it's probably more likely with this one purely because of how small the development is. It probably won't Yeah. be an issue. But I yes. I can't with I can't with certainty, I guess, is the problem and and, you know, that type of cost without certainty is it's stressful and especially Yeah. for a smaller residential subject sorry. Residential extension, it's really Yeah. you know, it it's a lot to take on board, so I appreciate that. Yeah. Look. If you do need a a talk, happy to talk about it. But otherwise, obviously, yeah, set it with you and have a thing with your husband and, yeah, decide the trade is the best way to go.","start_word":912,"end_word":1047,"sentiment":"neutral","sentiment_score":-0.07436235249042511},{"text":"Perfect. Thank you so much, Alex. I appreciate the call. No worries. Cheers. Alright. Have a Look good after day. yourself. Have a good You one.","start_word":1048,"end_word":1073,"sentiment":"positive","sentiment_score":0.582167930327929},{"text":"too. Bye.","start_word":1074,"end_word":1075,"sentiment":"neutral","sentiment_score":0.24243521690368652},{"text":"Cheers.","start_word":1076,"end_word":1076,"sentiment":"positive","sentiment_score":0.36361807584762573},{"text":"Bye.","start_word":1077,"end_word":1077,"sentiment":"neutral","sentiment_score":0.18263858556747437}],"average":{"sentiment":"neutral","sentiment_score":-0.004855485444658258}}}}