{"metadata":{"transaction_key":"deprecated","request_id":"019ecdfb-e1fb-7a41-9af7-ad5ce87fbf6f","sha256":"660c522e7ff75ad2b1e816bf99388ffa5149a9fe8106e640af368aaf5b6c1c00","created":"2026-06-16T01:11:38.057Z","duration":13.031938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No message can be left on this service. 0414270000. This message bank is full. Please try again later. Goodbye.","confidence":1.0,"words":[{"word":"no","start":0.16,"end":0.39999998,"confidence":0.9951172,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.6722201108932495},{"word":"message","start":0.39999998,"end":0.79999995,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5843550562858582},{"word":"can","start":0.79999995,"end":0.88,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.7087849974632263},{"word":"be","start":0.88,"end":1.04,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.6492650508880615},{"word":"left","start":1.04,"end":1.28,"confidence":1.0,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.641869843006134},{"word":"on","start":1.28,"end":1.52,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.5219821333885193},{"word":"this","start":1.52,"end":1.68,"confidence":0.9902344,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.6493028402328491},{"word":"service","start":1.68,"end":2.1799998,"confidence":0.99902344,"punctuated_word":"service.","sentiment":"negative","sentiment_score":-0.5995426177978516},{"word":"0414270000","start":2.3999999,"end":8.1,"confidence":0.99699706,"punctuated_word":"0414270000.","sentiment":"neutral","sentiment_score":-0.27684447169303894},{"word":"this","start":8.24,"end":8.559999,"confidence":0.9970703,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8684698939323425},{"word":"message","start":8.559999,"end":8.88,"confidence":0.99121094,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8304458856582642},{"word":"bank","start":8.88,"end":9.12,"confidence":0.9941406,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.909972608089447},{"word":"is","start":9.12,"end":9.36,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.919429898262024},{"word":"full","start":9.36,"end":9.84,"confidence":0.9995117,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.8811203241348267},{"word":"please","start":9.84,"end":10.16,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.8806519508361816},{"word":"try","start":10.16,"end":10.4,"confidence":1.0,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.8370586633682251},{"word":"again","start":10.4,"end":10.8,"confidence":1.0,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.8209366202354431},{"word":"later","start":10.8,"end":11.3,"confidence":1.0,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.8427293300628662},{"word":"goodbye","start":11.92,"end":12.42,"confidence":0.9995117,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.5123538970947266}],"paragraphs":{"transcript":"\nNo message can be left on this service. 0414270000. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.16,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.6284153312444687},{"text":"0414270000.","start":2.3999999,"end":8.1,"sentiment":"neutral","sentiment_score":-0.27684447169303894},{"text":"This message bank is full.","start":8.24,"end":9.84,"sentiment":"negative","sentiment_score":-0.8818877220153809},{"text":"Please try again later.","start":9.84,"end":11.3,"sentiment":"negative","sentiment_score":-0.845344141125679},{"text":"Goodbye.","start":11.92,"end":12.42,"sentiment":"negative","sentiment_score":-0.5123538970947266}],"sentiment":"negative","sentiment_score":-0.7161755891222703,"num_words":19,"start":0.16,"end":12.42}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No message can be left on this service. 0414270000. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.16,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.6284153312444687},{"text":"0414270000.","start":2.3999999,"end":8.1,"sentiment":"neutral","sentiment_score":-0.27684447169303894},{"text":"This message bank is full.","start":8.24,"end":9.84,"sentiment":"negative","sentiment_score":-0.8818877220153809},{"text":"Please try again later.","start":9.84,"end":11.3,"sentiment":"negative","sentiment_score":-0.845344141125679},{"text":"Goodbye.","start":11.92,"end":12.42,"sentiment":"negative","sentiment_score":-0.5123538970947266}],"sentiment":"negative","sentiment_score":-0.7161755891222703,"channel":1,"num_words":19,"start":0.16,"end":12.42}]},"summary":{"result":"success","short":"No message can be left on this service. 0414270000. This message bank is full. Please try again later. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":18,"end_word":18,"intents":[{"intent":"Message","confidence_score":0.004748012}]}]},"sentiments":{"segments":[{"text":"No message can be left on this service.","start_word":0,"end_word":7,"sentiment":"negative","sentiment_score":-0.625207245349884},{"text":"0414270000.","start_word":8,"end_word":8,"sentiment":"neutral","sentiment_score":-0.27684447169303894},{"text":"This message bank is full. Please try again later. Goodbye.","start_word":9,"end_word":18,"sentiment":"negative","sentiment_score":-0.8038725256919861}],"average":{"sentiment":"negative","sentiment_score":-0.6575577834556843}}}}