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This is Maddie speaking. Hey, Max. I, was speaking to someone a few weeks ago about some sites in Boyle Creek. And I just wanted to talk a bit more about what if anything was still happening with them because we basically, we were gonna do impact assessment on them.\n\nAnd then the there was a planner from Jackson Planning, but I completely forgot his name, unfortunately. Yeah. Yeah. Okay. But yeah.\n\nHe was gonna redo the site, and he just wanted to talk to us about doing the flood impact assessment for them. So I was just hoping to talk to him about the site to see if it's available. That's okay. Yeah. If you can send an email, if you just let him know that the original client has come back to us to ask for the impact assessments on Boyle Creek again.\n\nSo we were just wanting to understand what yeah. I guess what's happening with the project, if he has any insight. SWM Consulting. Amazing. Thank you.\n\nI really appreciate it. Thanks. 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It's Mac from Jackson Planning. I'm just returning your call. Yes. Match. Yes. Thank you. Yeah. He's just on his way back from Robinvale, which is half an hour away. He he can give you a callback once he's back or if he can send an email. Yeah. Yes. That's alright. What was the company that you're calling from? Consulting. Perfect. What? No worries. I'll get him to contact you shortly. Thank you. 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Manny. It's Mac from Jackson Planning. I'm just returning your call. Yes. Match.\n\nYes. Thank you. Yeah. He's just on his way back from Robinvale, which is half an hour away. He he can give you a callback once he's back or if he can send an email.\n\nYeah. Yes. That's alright. What was the company that you're calling from? Consulting.\n\nPerfect. What? No worries. I'll get him to contact you shortly. Thank you.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hi, Manny.","start":3.36,"end":3.9199998,"sentiment":"neutral","sentiment_score":0.07703927531838417},{"text":"It's Mac from Jackson Planning.","start":3.9199998,"end":5.6,"sentiment":"neutral","sentiment_score":0.07746441438794135},{"text":"I'm just returning your call.","start":5.6,"end":6.98,"sentiment":"neutral","sentiment_score":0.07944381833076478},{"text":"Yes.","start":25.945,"end":26.445,"sentiment":"neutral","sentiment_score":-0.0017465455457568169},{"text":"Match.","start":32.47,"end":32.97,"sentiment":"neutral","sentiment_score":-0.043015006929636}],"sentiment":"neutral","sentiment_score":0.06384701155392188,"num_words":14,"start":3.36,"end":32.97},{"sentences":[{"text":"Yes.","start":35.19,"end":35.69,"sentiment":"neutral","sentiment_score":0.017995690926909447},{"text":"Thank you.","start":48.855,"end":49.755,"sentiment":"neutral","sentiment_score":0.25259218364953995},{"text":"Yeah.","start":50.375,"end":50.535,"sentiment":"neutral","sentiment_score":0.04212475940585136},{"text":"He's just on his way back from Robinvale, which is half an hour away.","start":50.535,"end":55.835,"sentiment":"neutral","sentiment_score":0.01669409977538245},{"text":"He he can give you a callback once he's back or if he can send an email.","start":56.375,"end":62.280003,"sentiment":"neutral","sentiment_score":0.04982145415509448}],"sentiment":"neutral","sentiment_score":0.04702819814639432,"num_words":35,"start":35.19,"end":62.280003},{"sentences":[{"text":"Yeah.","start":72.18,"end":72.68,"sentiment":"neutral","sentiment_score":0.001481618732213974},{"text":"Yes.","start":77.595,"end":78.095,"sentiment":"neutral","sentiment_score":0.015592741779983044},{"text":"That's alright.","start":79.355,"end":80.175,"sentiment":"neutral","sentiment_score":0.03718392923474312},{"text":"What was the company that you're calling from?","start":80.955,"end":83.055,"sentiment":"neutral","sentiment_score":0.008288392098620534},{"text":"Consulting.","start":87.799995,"end":88.299995,"sentiment":"neutral","sentiment_score":0.024461034685373303}],"sentiment":"neutral","sentiment_score":0.014016183881232372,"num_words":13,"start":72.18,"end":88.299995},{"sentences":[{"text":"Perfect.","start":91.96,"end":92.28,"sentiment":"neutral","sentiment_score":0.2353656440973282},{"text":"What?","start":92.28,"end":92.78,"sentiment":"neutral","sentiment_score":0.1171640008687973},{"text":"No worries.","start":94.759995,"end":95.42,"sentiment":"neutral","sentiment_score":0.15804806351661682},{"text":"I'll get him to contact you shortly.","start":95.479996,"end":98.06,"sentiment":"neutral","sentiment_score":0.16108225924628122},{"text":"Thank you.","start":100.01688,"end":101.476875,"sentiment":"positive","sentiment_score":0.49402764439582825}],"sentiment":"neutral","sentiment_score":0.21417360580884492,"num_words":13,"start":91.96,"end":101.476875},{"sentences":[{"text":"Bye.","start":101.53687,"end":102.03687,"sentiment":"neutral","sentiment_score":0.2362634390592575}],"sentiment":"neutral","sentiment_score":0.2362634390592575,"num_words":1,"start":101.53687,"end":102.03687}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello. This is Maddie speaking.\n\nChannel 1: Hi, Manny. It's Mac from Jackson Planning. I'm just returning your call.\n\nChannel 0: Hey, Max. I, was speaking to someone a few weeks ago about some sites in Boyle Creek. And I just wanted to talk a bit more about what if anything was still happening with them because we basically, we were gonna do impact assessment on them.\n\nChannel 1: Yes.\n\nChannel 0: And then the there was a planner from Jackson Planning, but I completely forgot his name, unfortunately.\n\nChannel 1: Match.\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: Yes.\n\nChannel 0: Okay. But yeah. He was gonna redo the site, and he just wanted to talk to us about doing the flood impact assessment for them. So I was just hoping to talk to him about the site to see if it's available.\n\nChannel 1: Thank you. Yeah. He's just on his way back from Robinvale, which is half an hour away. 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Max.","start":7.8399997,"end":8.639999,"sentiment":"neutral","sentiment_score":0.06152527220547199},{"text":"I, was speaking to someone a few weeks ago about some sites in Boyle Creek.","start":8.639999,"end":13.665,"sentiment":"neutral","sentiment_score":0.0205058337499698},{"text":"And I just wanted to talk a bit more about what if anything was still happening with them because we basically, we were gonna do impact assessment on them.","start":16.385,"end":25.125,"sentiment":"neutral","sentiment_score":-0.009328691609974566}],"sentiment":"neutral","sentiment_score":0.0034805650863310566,"channel":0,"num_words":46,"start":7.8399997,"end":25.125},{"sentences":[{"text":"Yes.","start":25.945,"end":26.445,"sentiment":"neutral","sentiment_score":-0.0017465455457568169}],"sentiment":"neutral","sentiment_score":-0.0017465455457568169,"channel":1,"num_words":1,"start":25.945,"end":26.445},{"sentences":[{"text":"And then the there was a planner from Jackson Planning, but I completely forgot 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away.","start":50.535,"end":55.835,"sentiment":"neutral","sentiment_score":0.01669409977538245},{"text":"He","start":56.375,"end":56.875,"sentiment":"neutral","sentiment_score":0.027763456106185913}],"sentiment":"neutral","sentiment_score":0.0449327766481373,"channel":1,"num_words":18,"start":48.855,"end":56.875},{"sentences":[{"text":"That's okay.","start":56.62,"end":57.28,"sentiment":"neutral","sentiment_score":0.09401893243193626}],"sentiment":"neutral","sentiment_score":0.09401893243193626,"channel":0,"num_words":2,"start":56.62,"end":57.28},{"sentences":[{"text":"he can give you a callback once he's back or if he can send an email.","start":57.620003,"end":62.280003,"sentiment":"neutral","sentiment_score":0.05120007903315127}],"sentiment":"neutral","sentiment_score":0.05120007903315127,"channel":1,"num_words":16,"start":57.620003,"end":62.280003},{"sentences":[{"text":"Yeah.","start":63.019997,"end":63.339996,"sentiment":"neutral","sentiment_score":0.04660449177026749},{"text":"If you can send an email, if you just let him know that the original client has come back to us to ask for the impact assessments on Boyle Creek 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appreciate","start":99.44501,"end":100.125,"sentiment":"positive","sentiment_score":0.6033817529678345}],"sentiment":"positive","sentiment_score":0.602600892384847,"channel":0,"num_words":6,"start":98.685005,"end":100.125},{"sentences":[{"text":"Thank","start":100.01688,"end":100.51688,"sentiment":"positive","sentiment_score":0.6276998519897461}],"sentiment":"positive","sentiment_score":0.6276998519897461,"channel":1,"num_words":1,"start":100.01688,"end":100.51688},{"sentences":[{"text":"it.","start":100.125,"end":100.625,"sentiment":"positive","sentiment_score":0.5978137254714966}],"sentiment":"positive","sentiment_score":0.5978137254714966,"channel":0,"num_words":1,"start":100.125,"end":100.625},{"sentences":[{"text":"you.","start":100.976875,"end":101.476875,"sentiment":"positive","sentiment_score":0.3603554368019104},{"text":"Bye.","start":101.53687,"end":102.03687,"sentiment":"neutral","sentiment_score":0.2362634390592575}],"sentiment":"neutral","sentiment_score":0.29830943793058395,"channel":1,"num_words":2,"start":100.976875,"end":102.03687},{"sentences":[{"text":"Thanks.","start":102.365005,"end":102.845,"sentiment":"neutral","sentiment_score":0.28991109132766724},{"text":"Bye.","start":102.845,"end":103.345,"sentiment":"neutral","sentiment_score":0.12256836891174316}],"sentiment":"neutral","sentiment_score":0.2062397301197052,"channel":0,"num_words":2,"start":102.365005,"end":103.345}]},"summary":{"result":"success","short":"Manny from Jackson Planning is returning a call to Maddie regarding a site in Boyle Creek. He asks Maddie to check if the impact assessment planner from Jackson Planning is still happening and if they can do the flood impact assessment. Maddie is unable to remember the name of the original client but will have him call Maddie back or send an email."},"intents":{"segments":[{"text":"I, was speaking to someone a few weeks ago about some sites in Boyle Creek. And I just wanted to talk a bit more about what if anything was still happening with them because we basically, we were gonna do impact assessment on them. Yes.","start_word":19,"end_word":63,"intents":[{"intent":"Inquire about sites","confidence_score":0.0032404484},{"intent":"Communicate with planner","confidence_score":0.0067653134},{"intent":"Provide information","confidence_score":0.019717555}]},{"text":"If you can send an email, if you just let him know that the original client has come back to us to ask for the impact assessments on Boyle Creek again. So Yeah.","start_word":164,"end_word":196,"intents":[{"intent":"Send email","confidence_score":0.5702965}]},{"text":"we were just wanting to understand what yeah. I guess what's happening with the project, if he has any Yes. insight.","start_word":197,"end_word":217,"intents":[{"intent":"Understand project status","confidence_score":0.26696303}]}]},"sentiments":{"segments":[{"text":"Hello. This is Maddie speaking. Hi, Manny. It's Mac from Jackson Planning. I'm just returning your call. Hey, Max. I, was speaking to someone a few weeks ago about some sites in Boyle Creek. And I just wanted to talk a bit more about what if anything was still happening with them because we basically, we were gonna do impact assessment on them. Yes. And then the there was a planner from Jackson Planning, but I completely forgot his name, unfortunately. Match. Yeah. Yeah. Yes. Okay. But yeah. He was gonna redo the site, and he just wanted to talk to us about doing the flood impact assessment for them. So I was just hoping to talk to him about the site to see if it's available. Thank you. Yeah. He's just on his way back from Robinvale, which is half an hour away. He That's okay. he can give you a callback once he's back or if he can send an email. Yeah. If you can send an email, if you just let him know that the original client has come back to us to ask for the impact assessments on Boyle Creek again. So Yeah. we were just wanting to understand what yeah. I guess what's happening with the project, if he has any Yes. insight. That's alright. What was the company that you're calling from? SWM Consulting. Consulting. Perfect. What? No worries. I'll get him to contact you shortly.","start_word":0,"end_word":241,"sentiment":"neutral","sentiment_score":0.025357317179441452},{"text":"Amazing. Thank you. I really appreciate Thank it. you.","start_word":242,"end_word":250,"sentiment":"positive","sentiment_score":0.5629116296768188},{"text":"Bye. Thanks. Bye.","start_word":251,"end_word":253,"sentiment":"neutral","sentiment_score":0.2223595678806305}],"average":{"sentiment":"neutral","sentiment_score":0.04941413107882725}}}}