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worries at all.","start":49.9975,"end":52.284378,"sentiment":"neutral","sentiment_score":0.05719173699617386},{"text":"Before I go any further and go into the whole review pack, which I'll send through via email, and you can have a chance to review post the call as","start":52.620003,"end":61.34,"sentiment":"neutral","sentiment_score":0.0556061614304781}],"sentiment":"neutral","sentiment_score":0.056258102932146614,"channel":0,"num_words":35,"start":49.40188,"end":61.34},{"sentences":[{"text":"Yep.","start":61.219997,"end":61.719997,"sentiment":"neutral","sentiment_score":0.04271325096487999}],"sentiment":"neutral","sentiment_score":0.04271325096487999,"channel":1,"num_words":1,"start":61.219997,"end":61.719997},{"sentences":[{"text":"you're driving, I just wanna make sure we've got all of our details correct, which you probably would have went through just before with Michelle.","start":61.34,"end":69.865005,"sentiment":"neutral","sentiment_score":0.04695580631494522},{"text":"But 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They discuss scheduling a call later and confirm details for the review. David asks Janine to confirm her email and the call ends."},"intents":{"segments":[{"text":"I Hang won't on. I won't I'll try and not take up too much of your time, or we can reschedule if you're driving to another time, or No.","start_word":96,"end_word":124,"intents":[{"intent":"Reschedule review","confidence_score":0.0031506447}]},{"text":"Before I go any further and go into the whole review pack, which I'll send through via email, and you can have a chance to review post the call as Yep.","start_word":147,"end_word":177,"intents":[{"intent":"Send review pack","confidence_score":0.093215756}]}]},"sentiments":{"segments":[{"text":"Hi, David. How are you?","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.18220607936382296},{"text":"I'm very good, Janine. How's yourself? I'm well. Thank you. I'm well. Thank you for giving me a callback.","start_word":5,"end_word":23,"sentiment":"positive","sentiment_score":0.5160242915153503},{"text":"That's okay. I'm so sorry. I only just missed your phone call too. No. Absolutely fine. Absolutely fine. So do you have some time now to go through the annual review? I do. I'm just is it okay? I'm just with my wife and kids. Can I just put you Mhmm. on loudspeaker just because I'm driving at the moment? Yeah. Of course you can. That's fine. No worries at all. Beautiful. I Hang won't on. I won't I'll try and not take up too much of your time, or we can reschedule if you're driving to another time, or No. I No. We'll can we'll get it call over and done with back now. That's later. okay. Okay. No worries at all. Before I go any further and go into the whole review pack, which I'll send through via email, and you can have a chance to review post the call as Yep. you're driving, I just wanna make sure we've got all of our details correct, which you probably would have went through just before with Michelle. But just making sure that your email is Dave.series@Hotmail.com. Are you there? Hello?","start_word":24,"end_word":215,"sentiment":"neutral","sentiment_score":0.013734049163758756}],"average":{"sentiment":"neutral","sentiment_score":0.07450391606586736}}}}