{"metadata":{"transaction_key":"deprecated","request_id":"019f92bd-2159-7a80-b5e9-790547deea53","sha256":"ae125b5094723e40c6ecc07150beb83613d673c3e5b7fb0bd3c6f1420645a336","created":"2026-07-24T06:08:17.270Z","duration":12.527938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":25},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"The person you're trying to reach is not available. At the tone, please record your message. When is recording?","confidence":0.93115234,"words":[{"word":"the","start":0.48,"end":0.79999995,"confidence":0.8457031,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.871620237827301},{"word":"person","start":0.79999995,"end":1.1999999,"confidence":0.99902344,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8174580931663513},{"word":"you're","start":1.1999999,"end":1.4399999,"confidence":0.84106445,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.8553006649017334},{"word":"trying","start":1.4399999,"end":1.8399999,"confidence":0.93115234,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.8886779546737671},{"word":"to","start":1.8399999,"end":2.0,"confidence":0.9790039,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.86440509557724},{"word":"reach","start":2.0,"end":2.32,"confidence":0.7973633,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8565557599067688},{"word":"is","start":2.32,"end":2.48,"confidence":0.98291016,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8838294744491577},{"word":"not","start":2.48,"end":2.72,"confidence":0.9448242,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.9067700505256652},{"word":"available","start":2.72,"end":3.22,"confidence":0.763916,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8634395003318787},{"word":"at","start":3.4399998,"end":3.6799998,"confidence":0.91845703,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.5723642110824585},{"word":"the","start":3.6799998,"end":3.84,"confidence":0.9970703,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5197544693946838},{"word":"tone","start":3.84,"end":4.34,"confidence":0.8371582,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.46732431650161743},{"word":"please","start":4.56,"end":4.7999997,"confidence":0.9819336,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.5194094181060791},{"word":"record","start":4.7999997,"end":5.12,"confidence":0.9902344,"punctuated_word":"record","sentiment":"negative","sentiment_score":-0.47491997480392456},{"word":"your","start":5.12,"end":5.2799997,"confidence":0.98095703,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.483079195022583},{"word":"message","start":5.2799997,"end":5.7799997,"confidence":0.9824219,"punctuated_word":"message.","sentiment":"negative","sentiment_score":-0.3840083181858063},{"word":"when","start":6.0,"end":6.3199997,"confidence":0.3359375,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.20091001689434052},{"word":"is","start":6.3199997,"end":6.8199997,"confidence":0.5620117,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.22794972360134125},{"word":"recording","start":7.04,"end":7.54,"confidence":0.3746338,"punctuated_word":"recording?","sentiment":"neutral","sentiment_score":-0.20420295000076297}],"paragraphs":{"transcript":"\nThe person you're trying to reach is not available. At the tone, please record your message. When is recording?","paragraphs":[{"sentences":[{"text":"The person you're trying to reach is not available.","start":0.48,"end":3.22,"sentiment":"negative","sentiment_score":-0.8675618701510959},{"text":"At the tone, please record your message.","start":3.4399998,"end":5.7799997,"sentiment":"negative","sentiment_score":-0.4886942718710218},{"text":"When is recording?","start":6.0,"end":7.54,"sentiment":"neutral","sentiment_score":-0.21102089683214822}],"sentiment":"negative","sentiment_score":-0.6243147065764979,"num_words":19,"start":0.48,"end":7.54}]}}]}],"paragraphs":{"transcript":"\nChannel 1: The person you're trying to reach is not available. At the tone, please record your message. When is recording?","paragraphs":[{"sentences":[{"text":"The person you're trying to reach is not available.","start":0.48,"end":3.22,"sentiment":"negative","sentiment_score":-0.8675618701510959},{"text":"At the tone, please record your message.","start":3.4399998,"end":5.7799997,"sentiment":"negative","sentiment_score":-0.4886942718710218},{"text":"When is recording?","start":6.0,"end":7.54,"sentiment":"neutral","sentiment_score":-0.21102089683214822}],"sentiment":"negative","sentiment_score":-0.6243147065764979,"channel":1,"num_words":19,"start":0.48,"end":7.54}]},"summary":{"result":"success","short":"The person you're trying to reach is not available. At the tone, please record your message. When is recording?"},"intents":{"segments":[{"text":"When is recording?","start_word":16,"end_word":18,"intents":[{"intent":"Leave message","confidence_score":0.22371764}]}]},"sentiments":{"segments":[{"text":"The person you're trying to reach is not available. At the tone, please record your message.","start_word":0,"end_word":15,"sentiment":"negative","sentiment_score":-0.6978233456611633},{"text":"When is recording?","start_word":16,"end_word":18,"sentiment":"neutral","sentiment_score":-0.25616440176963806}],"average":{"sentiment":"negative","sentiment_score":-0.6271579360961914}}}}