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Ben speaking. I'm okay. How are you? No.\n\nIt wasn't. It was it was, like, a couple of weeks ago, somebody rang me and wanted to book a meeting with your CTO, which I still haven't got an invite for. And, honestly, if you guys can't coordinate a simple thing like a meeting, I'm not sure I'm wanna be working with you. Yeah. You too.\n\nBye bye.","paragraphs":[{"sentences":[{"text":"Good morning.","start":1.68,"end":2.24,"sentiment":"neutral","sentiment_score":0.16389986872673035},{"text":"Ben speaking.","start":2.24,"end":2.98,"sentiment":"neutral","sentiment_score":0.07380291447043419},{"text":"I'm okay.","start":12.08,"end":12.639999,"sentiment":"neutral","sentiment_score":0.21420307457447052},{"text":"How are you?","start":12.639999,"end":13.395,"sentiment":"neutral","sentiment_score":0.22005292773246765},{"text":"No.","start":27.93,"end":28.33,"sentiment":"neutral","sentiment_score":-0.0766104906797409}],"sentiment":"neutral","sentiment_score":0.14873600080609323,"num_words":10,"start":1.68,"end":28.33},{"sentences":[{"text":"It wasn't.","start":28.33,"end":28.91,"sentiment":"neutral","sentiment_score":-0.08328181132674217},{"text":"It was it was, like, a couple of weeks ago, somebody rang me and wanted to book a meeting with your CTO, which I still haven't got an invite for.","start":29.69,"end":42.355,"sentiment":"neutral","sentiment_score":-0.16337812778850397},{"text":"And, honestly, if you guys can't coordinate a simple thing like a meeting, I'm not sure I'm wanna be working with you.","start":42.574997,"end":49.92294,"sentiment":"negative","sentiment_score":-0.43576541543006897},{"text":"Yeah.","start":54.88294,"end":55.202938,"sentiment":"neutral","sentiment_score":0.07814264297485352},{"text":"You too.","start":55.202938,"end":55.682938,"sentiment":"neutral","sentiment_score":0.07757062464952469}],"sentiment":"neutral","sentiment_score":-0.2530081176051968,"num_words":57,"start":28.33,"end":55.682938},{"sentences":[{"text":"Bye bye.","start":55.682938,"end":56.34294,"sentiment":"neutral","sentiment_score":0.06275551952421665}],"sentiment":"neutral","sentiment_score":0.06275551952421665,"num_words":2,"start":55.682938,"end":56.34294}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Good morning. Ben speaking.\n\nChannel 0: Yeah. Good morning. Ben, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: I'm okay. How are you?\n\nChannel 0: I'm doing wonderful. Thank you for asking. Ben, I hope you still remember the company because the last time that we touched base with you, it was way back October 2025.\n\nChannel 1: No.\n\nChannel 0: Name\n\nChannel 1: It wasn't.\n\nChannel 0: of the account? It\n\nChannel 1: It was it\n\nChannel 0: was.\n\nChannel 1: was, like, a couple of weeks ago, somebody rang me and wanted to book a meeting with your CTO,\n\nChannel 0: Alright. Someone did.\n\nChannel 1: which I still haven't got an invite for. And, honestly, if you guys can't coordinate a simple thing like a meeting, I'm not sure I'm wanna be working with you.\n\nChannel 0: Alright. Okay. I'll ask them, sir. Alright. Take care.\n\nChannel 1: Yeah. You too. Bye bye.","paragraphs":[{"sentences":[{"text":"Good morning.","start":1.68,"end":2.24,"sentiment":"neutral","sentiment_score":0.16389986872673035},{"text":"Ben speaking.","start":2.24,"end":2.98,"sentiment":"neutral","sentiment_score":0.07380291447043419}],"sentiment":"neutral","sentiment_score":0.11885139159858227,"channel":1,"num_words":4,"start":1.68,"end":2.98},{"sentences":[{"text":"Yeah.","start":3.84,"end":4.16,"sentiment":"neutral","sentiment_score":0.14705520868301392},{"text":"Good morning.","start":4.16,"end":4.8199997,"sentiment":"neutral","sentiment_score":0.3113183081150055},{"text":"Ben, it's Ronald from Cloud Solution IT.","start":5.3599997,"end":9.46,"sentiment":"neutral","sentiment_score":0.23282142196382796},{"text":"How are you doing 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Ronald reminds Ben that they last spoke on October 2025 and that someone from the account team tried to book a meeting with the CTO, but he hasn't received an invite yet. He expresses concerns about being worked with the company if a simple meeting is not possible and decides to ask the account team."},"intents":{"segments":[{"text":"was, like, a couple of weeks ago, somebody rang me and wanted to book a meeting with your CTO, Alright.","start_word":67,"end_word":86,"intents":[{"intent":"Book meeting with cto","confidence_score":0.03361317},{"intent":"Coordinate meeting with cto","confidence_score":0.340417}]}]},"sentiments":{"segments":[{"text":"Good morning. Ben speaking. Yeah. Good morning. Ben, it's Ronald from Cloud Solution IT. How are you doing today? I'm okay. How are you?","start_word":0,"end_word":23,"sentiment":"neutral","sentiment_score":0.21259194612503052},{"text":"I'm doing wonderful. 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