{"metadata":{"transaction_key":"deprecated","request_id":"01a0fb5c-7317-7591-a934-ddf9c9d4b02d","sha256":"9844d4ff492cf84ab1c7546a964b5b88ee14a92953975d858e25a653c9eeb763","created":"2026-10-02T06:45:36.112Z","duration":4.3919377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":15},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"The call has been forwarded to voice mail. The person you're","confidence":0.9970703,"words":[{"word":"the","start":0.16,"end":0.24,"confidence":0.8286133,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8576127886772156},{"word":"call","start":0.24,"end":0.39999998,"confidence":0.99902344,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.8311853408813477},{"word":"has","start":0.39999998,"end":0.48,"confidence":0.9970703,"punctuated_word":"has","sentiment":"negative","sentiment_score":-0.8988882303237915},{"word":"been","start":0.48,"end":0.88,"confidence":0.9980469,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.8935742974281311},{"word":"forwarded","start":0.88,"end":1.28,"confidence":0.99902344,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.8926551342010498},{"word":"to","start":1.28,"end":1.52,"confidence":0.99902344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8679968118667603},{"word":"voice","start":1.52,"end":1.8399999,"confidence":0.99121094,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.8602128028869629},{"word":"mail","start":1.8399999,"end":2.32,"confidence":0.9970703,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.8516016006469727},{"word":"the","start":2.32,"end":2.56,"confidence":0.99121094,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.7664331197738647},{"word":"person","start":2.56,"end":2.8799999,"confidence":0.9970703,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.7283071279525757},{"word":"you're","start":2.8799999,"end":3.3799999,"confidence":0.795166,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.5677509307861328}],"paragraphs":{"transcript":"\nThe call has been forwarded to voice mail. The person you're","paragraphs":[{"sentences":[{"text":"The call has been forwarded to voice mail.","start":0.16,"end":2.32,"sentiment":"negative","sentiment_score":-0.8692158758640289},{"text":"The person you're","start":2.32,"end":3.3799999,"sentiment":"negative","sentiment_score":-0.687497059504191}],"sentiment":"negative","sentiment_score":-0.8196561986749823,"num_words":11,"start":0.16,"end":3.3799999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: The call has been forwarded to voice mail. The person you're","paragraphs":[{"sentences":[{"text":"The call has been forwarded to voice mail.","start":0.16,"end":2.32,"sentiment":"negative","sentiment_score":-0.8692158758640289},{"text":"The person you're","start":2.32,"end":3.3799999,"sentiment":"negative","sentiment_score":-0.687497059504191}],"sentiment":"negative","sentiment_score":-0.8196561986749823,"channel":1,"num_words":11,"start":0.16,"end":3.3799999}]},"summary":{"result":"success","short":"The call has been forwarded to voice mail. The person you're"},"intents":{"segments":[{"text":"The call has been forwarded to voice mail.","start_word":1,"end_word":8,"intents":[{"intent":"Identify caller","confidence_score":0.01370892}]}]},"sentiments":{"segments":[{"text":"The call has been forwarded to voice mail. The person you're","start_word":0,"end_word":10,"sentiment":"negative","sentiment_score":-0.829615592956543}],"average":{"sentiment":"negative","sentiment_score":-0.8296155293782552}}}}