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company.","start":26.58,"end":29.32,"sentiment":"neutral","sentiment_score":-0.18470190465450287}],"sentiment":"neutral","sentiment_score":-0.16117375005375256,"channel":0,"num_words":11,"start":23.895,"end":29.32},{"sentences":[{"text":"No.","start":30.62,"end":31.12,"sentiment":"negative","sentiment_score":-0.4732787311077118},{"text":"I think you got the wrong person.","start":31.42,"end":32.940002,"sentiment":"negative","sentiment_score":-0.6764127867562431},{"text":"I get all these calls all the time.","start":32.940002,"end":34.46,"sentiment":"negative","sentiment_score":-0.4821932651102543},{"text":"I'm on the no call list.","start":34.46,"end":36.522938,"sentiment":"negative","sentiment_score":-0.4728212505578995},{"text":"So,","start":36.822937,"end":37.322937,"sentiment":"negative","sentiment_score":-0.3548325300216675}],"sentiment":"negative","sentiment_score":-0.5329336692457614,"channel":1,"num_words":23,"start":30.62,"end":37.322937},{"sentences":[{"text":"Mhmm.","start":36.98,"end":37.48,"sentiment":"neutral","sentiment_score":-0.2964157164096832}],"sentiment":"neutral","sentiment_score":-0.2964157164096832,"channel":0,"num_words":1,"start":36.98,"end":37.48},{"sentences":[{"text":"yeah, I'm on the no call list, but, you know, Australia means it's illegal to call me.","start":37.54294,"end":41.62294,"sentiment":"negative","sentiment_score":-0.49518580647075877},{"text":"So yeah.","start":41.62294,"end":43.702938,"sentiment":"neutral","sentiment_score":-0.15355949103832245},{"text":"Thanks","start":43.702938,"end":44.10294,"sentiment":"neutral","sentiment_score":0.1546250879764557}],"sentiment":"negative","sentiment_score":-0.4285326302051544,"channel":1,"num_words":20,"start":37.54294,"end":44.10294},{"sentences":[{"text":"Oh,","start":44.012936,"end":44.492935,"sentiment":"neutral","sentiment_score":0.08428577333688736}],"sentiment":"neutral","sentiment_score":0.08428577333688736,"channel":0,"num_words":1,"start":44.012936,"end":44.492935},{"sentences":[{"text":"anyway.","start":44.10294,"end":44.60294,"sentiment":"neutral","sentiment_score":0.09803452342748642}],"sentiment":"neutral","sentiment_score":0.09803452342748642,"channel":1,"num_words":1,"start":44.10294,"end":44.60294},{"sentences":[{"text":"I","start":44.492935,"end":44.812935,"sentiment":"neutral","sentiment_score":0.1392688751220703}],"sentiment":"neutral","sentiment_score":0.1392688751220703,"channel":0,"num_words":1,"start":44.492935,"end":44.812935},{"sentences":[{"text":"Bye.","start":45.462936,"end":45.962936,"sentiment":"neutral","sentiment_score":0.1399749517440796}],"sentiment":"neutral","sentiment_score":0.1399749517440796,"channel":1,"num_words":1,"start":45.462936,"end":45.962936},{"sentences":[{"text":"okay.","start":45.692936,"end":46.192936,"sentiment":"neutral","sentiment_score":0.15199318528175354},{"text":"Thank","start":46.412937,"end":46.727936,"sentiment":"neutral","sentiment_score":0.14639174938201904}],"sentiment":"neutral","sentiment_score":0.1491924673318863,"channel":0,"num_words":2,"start":45.692936,"end":46.727936}]},"summary":{"result":"success","short":"A cybersecurity company representative named Mary calls Michael, but realizes she has the wrong person. Mary explains that the company is calling because Michael is on the no call list, which is illegal in Australia. Mary apologizes and ends the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Hello? Yes. Hi.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.0847683697938919},{"text":"Good afternoon.","start_word":4,"end_word":5,"sentiment":"positive","sentiment_score":0.3407558798789978},{"text":"Michael? Yes. Speaking. Yeah. Michael, this is Mary calling from Vigilance AI.","start_word":6,"end_word":17,"sentiment":"neutral","sentiment_score":0.2109185755252838},{"text":"I hope you're doing well.","start_word":18,"end_word":22,"sentiment":"positive","sentiment_score":0.4452407658100128},{"text":"Sorry. I didn't hear that. We are calling from Vigilance AI. We are a cybersecurity company.","start_word":23,"end_word":38,"sentiment":"neutral","sentiment_score":-0.1765507012605667},{"text":"No. I think you got the wrong person. I get all these calls all the time. I'm on the no call list.","start_word":39,"end_word":60,"sentiment":"negative","sentiment_score":-0.522053599357605},{"text":"So, Mhmm.","start_word":61,"end_word":62,"sentiment":"neutral","sentiment_score":-0.31588801741600037},{"text":"yeah, I'm on the no call list, but, you know, Australia means it's illegal to call me.","start_word":63,"end_word":79,"sentiment":"negative","sentiment_score":-0.4796411991119385},{"text":"So yeah. Thanks Oh, anyway. I Bye. okay. Thank","start_word":80,"end_word":88,"sentiment":"neutral","sentiment_score":0.08201396465301514}],"average":{"sentiment":"neutral","sentiment_score":-0.1632111089692699}}}}