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David?","start":26.634998,"end":27.535,"sentiment":"neutral","sentiment_score":0.04858409489194552}],"sentiment":"neutral","sentiment_score":0.0692207958549261,"channel":0,"num_words":10,"start":22.955,"end":27.535},{"sentences":[{"text":"Yes.","start":27.94,"end":28.44,"sentiment":"neutral","sentiment_score":0.06561723351478577}],"sentiment":"neutral","sentiment_score":0.06561723351478577,"channel":1,"num_words":1,"start":27.94,"end":28.44},{"sentences":[{"text":"Hi, David.","start":30.67,"end":31.41,"sentiment":"neutral","sentiment_score":0.07129831239581108},{"text":"I hope I haven't caught you in a bad time.","start":31.470001,"end":33.65,"sentiment":"neutral","sentiment_score":-0.011359301768243313}],"sentiment":"neutral","sentiment_score":0.0024169672590990863,"channel":0,"num_words":12,"start":30.67,"end":33.65},{"sentences":[{"text":"No.","start":34.66,"end":35.16,"sentiment":"neutral","sentiment_score":-0.11750691384077072},{"text":"What are you ringing about?","start":35.38,"end":36.68,"sentiment":"neutral","sentiment_score":-0.05958213657140732}],"sentiment":"neutral","sentiment_score":-0.06923626611630122,"channel":1,"num_words":6,"start":34.66,"end":36.68},{"sentences":[{"text":"Oh, yes.","start":37.47,"end":38.03,"sentiment":"neutral","sentiment_score":0.03385920915752649},{"text":"David, I was actually trying to present Vigilance AI.","start":38.03,"end":42.955,"sentiment":"neutral","sentiment_score":0.04589994541472859},{"text":"It's our twenty four seven AI security analyst.","start":43.415,"end":46.715,"sentiment":"neutral","sentiment_score":0.07582614291459322},{"text":"David, we help teams investigate every security alert in minutes and provide you a with a full audit trail without adding","start":47.495,"end":56.35,"sentiment":"neutral","sentiment_score":0.10977401140899885}],"sentiment":"neutral","sentiment_score":0.0848170327488333,"channel":0,"num_words":40,"start":37.47,"end":56.35},{"sentences":[{"text":"I 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demo?","start":61.37,"end":62.91,"sentiment":"neutral","sentiment_score":0.031006838753819467}],"sentiment":"neutral","sentiment_score":0.031006838753819467,"channel":0,"num_words":5,"start":61.37,"end":62.91},{"sentences":[{"text":"No.","start":64.34,"end":64.58,"sentiment":"neutral","sentiment_score":-0.10487028956413268},{"text":"Because I I don't do the purchasing.","start":64.58,"end":66.439995,"sentiment":"neutral","sentiment_score":-0.14771964507443563},{"text":"We've got a statewide procurement system for our ICT needs.","start":66.58,"end":71.325,"sentiment":"neutral","sentiment_score":-0.0686821300536394},{"text":"So that's done by eHealth New South Wales.","start":71.325,"end":74.205,"sentiment":"neutral","sentiment_score":-0.01486195856705308},{"text":"They're the people for you to 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David.","start":89.46999,"end":90.77,"sentiment":"positive","sentiment_score":0.37633222341537476}],"sentiment":"positive","sentiment_score":0.37633222341537476,"channel":0,"num_words":4,"start":89.46999,"end":90.77},{"sentences":[{"text":"like","start":90.64333,"end":91.14333,"sentiment":"neutral","sentiment_score":0.26785242557525635}],"sentiment":"neutral","sentiment_score":0.26785242557525635,"channel":1,"num_words":1,"start":90.64333,"end":91.14333},{"sentences":[{"text":"You have a great day, mate.","start":91.06999,"end":92.10999,"sentiment":"positive","sentiment_score":0.5992029855648676}],"sentiment":"positive","sentiment_score":0.5992029855648676,"channel":0,"num_words":6,"start":91.06999,"end":92.10999},{"sentences":[{"text":"that.","start":92.05667,"end":92.55667,"sentiment":"positive","sentiment_score":0.3758344650268554}],"sentiment":"positive","sentiment_score":0.3758344650268554,"channel":1,"num_words":1,"start":92.05667,"end":92.55667},{"sentences":[{"text":"Take 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David had not yet had a chance to demo it but thanked the agent for the offer. The agent also informed David about their statewide procurement system for ICT needs and offered a demo."},"intents":{"segments":[{"text":"David, I was actually trying to present Vigilance AI. It's our twenty four seven AI security analyst. David, we help teams investigate every security alert in minutes and provide you a with a full audit trail without adding I guess. any headcount or replacing your existing staff. Are you Sure.","start_word":53,"end_word":102,"intents":[{"intent":"Present vigilance ai","confidence_score":0.34236553}]},{"text":"available for a quick demo? No.","start_word":103,"end_word":108,"intents":[{"intent":"Request demo","confidence_score":0.042837095}]},{"text":"So that's done by eHealth New South Wales. They're the people for you to contact. Oh, alright.","start_word":126,"end_word":142,"intents":[{"intent":"Connect with ehealth new south wales","confidence_score":0.016290162}]}]},"sentiments":{"segments":[{"text":"Your name and reason for calling. I'll see if this person is available. Andrew.","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":0.024309853091835976},{"text":"Thanks, Andrew.","start_word":14,"end_word":15,"sentiment":"positive","sentiment_score":0.3805920481681824},{"text":"Please stay on the line. Hello? Oh, hi. It's Andrew from Vigilance AI. Is this David? Yes. Hi, David. I hope I haven't caught you in a bad time. No. What are you ringing about? Oh, yes. David, I was actually trying to present Vigilance AI. It's our twenty four seven AI security analyst. David, we help teams investigate every security alert in minutes and provide you a with a full audit trail without adding I guess. any headcount or replacing your existing staff. Are you Sure. available for a quick demo? No. Because I I don't do the purchasing. We've got a statewide procurement system for our ICT needs. So that's done by eHealth New South Wales. They're the people for you to contact. Oh, alright. Gotcha. Yeah. Yeah. So give them a go, and they'll they'll tell you whether or not they need Alright.","start_word":16,"end_word":161,"sentiment":"neutral","sentiment_score":0.025401201099157333},{"text":"Well, anything I appreciate it, David. like You have a great day, mate. that. Take care.","start_word":162,"end_word":177,"sentiment":"positive","sentiment_score":0.4567058086395264},{"text":"Okay.","start_word":178,"end_word":178,"sentiment":"neutral","sentiment_score":0.2963537573814392},{"text":"Cheers.","start_word":179,"end_word":179,"sentiment":"positive","sentiment_score":0.41215837001800537},{"text":"Bye.","start_word":180,"end_word":180,"sentiment":"neutral","sentiment_score":0.23706746101379397}],"average":{"sentiment":"neutral","sentiment_score":0.07762683895852068}}}}