{"metadata":{"transaction_key":"deprecated","request_id":"01a0adbd-deb6-7a90-8bc5-817e08b001e4","sha256":"790c26a74132a872cfdd9139bc23ba1b84bb248c94b9dd328c91b82634f1996d","created":"2026-09-17T05:01:37.622Z","duration":5.3279376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":19},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello. I'm not available. Leave a message or SMS me. Thank you.","confidence":1.0,"words":[{"word":"hello","start":0.24,"end":0.48,"confidence":0.7988281,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":-0.20733903348445892},{"word":"i'm","start":0.48,"end":0.71999997,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.5955142974853516},{"word":"not","start":0.71999997,"end":0.96,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.6439874172210693},{"word":"available","start":0.96,"end":1.46,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.6015539169311523},{"word":"leave","start":1.68,"end":1.92,"confidence":1.0,"punctuated_word":"Leave","sentiment":"negative","sentiment_score":-0.49394604563713074},{"word":"a","start":1.92,"end":2.08,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4767240583896637},{"word":"message","start":2.08,"end":2.58,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5173882246017456},{"word":"or","start":2.6399999,"end":2.8799999,"confidence":0.9301758,"punctuated_word":"or","sentiment":"negative","sentiment_score":-0.3998240530490875},{"word":"sms","start":2.8799999,"end":3.3799999,"confidence":0.9980469,"punctuated_word":"SMS","sentiment":"negative","sentiment_score":-0.3972018361091614},{"word":"me","start":3.4399998,"end":3.9399998,"confidence":0.99902344,"punctuated_word":"me.","sentiment":"negative","sentiment_score":-0.4841553270816803},{"word":"thank","start":4.0,"end":4.16,"confidence":1.0,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":-0.1412048637866974},{"word":"you","start":4.16,"end":4.66,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.09545205533504486}],"paragraphs":{"transcript":"\nHello. I'm not available. Leave a message or SMS me. Thank you.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":-0.20733903348445892},{"text":"I'm not available.","start":0.48,"end":1.46,"sentiment":"negative","sentiment_score":-0.6136852105458578},{"text":"Leave a message or SMS me.","start":1.68,"end":3.9399998,"sentiment":"negative","sentiment_score":-0.4615399241447449},{"text":"Thank you.","start":4.0,"end":4.66,"sentiment":"neutral","sentiment_score":-0.11832845956087112}],"sentiment":"negative","sentiment_score":-0.4211909274260203,"num_words":12,"start":0.24,"end":4.66}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. I'm not available. Leave a message or SMS me. Thank you.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":-0.20733903348445892},{"text":"I'm not available.","start":0.48,"end":1.46,"sentiment":"negative","sentiment_score":-0.6136852105458578},{"text":"Leave a message or SMS me.","start":1.68,"end":3.9399998,"sentiment":"negative","sentiment_score":-0.4615399241447449},{"text":"Thank you.","start":4.0,"end":4.66,"sentiment":"neutral","sentiment_score":-0.11832845956087112}],"sentiment":"negative","sentiment_score":-0.4211909274260203,"channel":1,"num_words":12,"start":0.24,"end":4.66}]},"summary":{"result":"success","short":"Hello. I'm not available. Leave a message or SMS me. Thank you."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.20733903348445892},{"text":"I'm not available. Leave a message or SMS me.","start_word":1,"end_word":9,"sentiment":"negative","sentiment_score":-0.525982677936554},{"text":"Thank you.","start_word":10,"end_word":11,"sentiment":"neutral","sentiment_score":-0.13878309726715088}],"average":{"sentiment":"negative","sentiment_score":-0.43130442970677424}}}}