{"metadata":{"transaction_key":"deprecated","request_id":"01a09dd9-0caa-7251-a26b-d1deb23351d4","sha256":"4ec476479f4fa1e16d50348ffa1fc15592d1604f4af60f7e4fe1db186ac68b75","created":"2026-09-14T02:57:23.403Z","duration":7.7759376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":33,"output_tokens":33},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":33,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send a message.","confidence":1.0,"words":[{"word":"hi","start":0.48,"end":0.79999995,"confidence":0.99902344,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.27880311012268066},{"word":"the","start":0.79999995,"end":1.04,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.6842699646949768},{"word":"person","start":1.04,"end":1.36,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.6736708283424377},{"word":"you","start":1.36,"end":1.52,"confidence":0.99902344,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.7494637966156006},{"word":"have","start":1.52,"end":1.68,"confidence":1.0,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.783194363117218},{"word":"called","start":1.68,"end":2.08,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.7795690894126892},{"word":"is","start":2.08,"end":2.24,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.830957293510437},{"word":"not","start":2.24,"end":2.48,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8436228632926941},{"word":"available","start":2.48,"end":2.98,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.771547794342041},{"word":"please","start":3.4399998,"end":3.84,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6624783873558044},{"word":"leave","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5250341892242432},{"word":"a","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.6048733592033386},{"word":"short","start":4.24,"end":4.64,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.4332447052001953},{"word":"ten","start":4.64,"end":4.96,"confidence":0.9760742,"punctuated_word":"ten","sentiment":"negative","sentiment_score":-0.625714898109436},{"word":"second","start":4.96,"end":5.44,"confidence":0.98535156,"punctuated_word":"second","sentiment":"negative","sentiment_score":-0.5981202721595764},{"word":"message","start":5.44,"end":5.92,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.6428420543670654},{"word":"after","start":5.92,"end":6.16,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.3797388970851898},{"word":"the","start":6.16,"end":6.3199997,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.509128749370575},{"word":"tone","start":6.3199997,"end":6.64,"confidence":0.92529297,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.4821603894233704},{"word":"and","start":6.64,"end":6.8799996,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.5350181460380554},{"word":"we'll","start":6.8799996,"end":7.12,"confidence":0.9995117,"punctuated_word":"we'll","sentiment":"negative","sentiment_score":-0.5071865320205688},{"word":"send","start":7.12,"end":7.2799997,"confidence":0.99902344,"punctuated_word":"send","sentiment":"negative","sentiment_score":-0.43164026737213135},{"word":"a","start":7.2799997,"end":7.44,"confidence":0.64990234,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4163166880607605},{"word":"message","start":7.44,"end":7.7759376,"confidence":0.88305664,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.2605534791946411}],"paragraphs":{"transcript":"\nHi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send a message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.48,"end":0.79999995,"sentiment":"neutral","sentiment_score":-0.27880311012268066},{"text":"The person you have called is not available.","start":0.79999995,"end":2.98,"sentiment":"negative","sentiment_score":-0.7645369991660118},{"text":"Please leave a short ten second message after the tone, and we'll send a message.","start":3.4399998,"end":7.7759376,"sentiment":"negative","sentiment_score":-0.5076034009456635}],"sentiment":"negative","sentiment_score":-0.5837145882348219,"num_words":24,"start":0.48,"end":7.7759376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send a message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.48,"end":0.79999995,"sentiment":"neutral","sentiment_score":-0.27880311012268066},{"text":"The person you have called is not available.","start":0.79999995,"end":2.98,"sentiment":"negative","sentiment_score":-0.7645369991660118},{"text":"Please leave a short ten second message after the tone, and we'll send a message.","start":3.4399998,"end":7.7759376,"sentiment":"negative","sentiment_score":-0.5076034009456635}],"sentiment":"negative","sentiment_score":-0.5837145882348219,"channel":1,"num_words":24,"start":0.48,"end":7.7759376}]},"summary":{"result":"success","short":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send a message."},"intents":{"segments":[{"text":"Please leave a short ten second message after the tone, and we'll send a message.","start_word":9,"end_word":23,"intents":[{"intent":"Leave message","confidence_score":0.105255164},{"intent":"Leave message","confidence_score":0.4201905}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.27880311012268066},{"text":"The person you have called is not available. Please leave a short ten second message after the tone, and we'll send a message.","start_word":1,"end_word":23,"sentiment":"negative","sentiment_score":-0.5855724215507507}],"average":{"sentiment":"negative","sentiment_score":-0.5669803619384766}}}}