{"metadata":{"transaction_key":"deprecated","request_id":"019f3f97-3b50-79f1-8a83-002a0370c4d7","sha256":"81c0347f5a10aabbda91181084627bc8ed82f3f64b91a6380616507f5d19ccc8","created":"2026-07-08T02:38:24.515Z","duration":12.599937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No message can be left on this service. 0424186095. This message bank is full. Please try again later. Goodbye.","confidence":1.0,"words":[{"word":"no","start":0.16,"end":0.39999998,"confidence":0.99609375,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.6566932201385498},{"word":"message","start":0.39999998,"end":0.79999995,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5644927024841309},{"word":"can","start":0.79999995,"end":0.88,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.6803719997406006},{"word":"be","start":0.88,"end":1.04,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.6084520816802979},{"word":"left","start":1.04,"end":1.28,"confidence":1.0,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.6254796385765076},{"word":"on","start":1.28,"end":1.4399999,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.4990556538105011},{"word":"this","start":1.4399999,"end":1.68,"confidence":0.9902344,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.6121309995651245},{"word":"service","start":1.68,"end":2.1799998,"confidence":0.9975586,"punctuated_word":"service.","sentiment":"negative","sentiment_score":-0.572754442691803},{"word":"0424186095","start":2.3999999,"end":8.18,"confidence":0.99746096,"punctuated_word":"0424186095.","sentiment":"neutral","sentiment_score":-0.2320713996887207},{"word":"this","start":8.24,"end":8.48,"confidence":0.98291016,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8629095554351807},{"word":"message","start":8.48,"end":8.88,"confidence":0.9970703,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8209565281867981},{"word":"bank","start":8.88,"end":9.12,"confidence":0.9951172,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.9008346796035768},{"word":"is","start":9.12,"end":9.36,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9175779819488524},{"word":"full","start":9.36,"end":9.84,"confidence":0.9995117,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.8816443085670471},{"word":"please","start":9.84,"end":10.16,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.8796936869621277},{"word":"try","start":10.16,"end":10.4,"confidence":1.0,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.8347398638725281},{"word":"again","start":10.4,"end":10.719999,"confidence":1.0,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.8193793892860413},{"word":"later","start":10.719999,"end":11.219999,"confidence":1.0,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.8413730263710022},{"word":"goodbye","start":11.92,"end":12.42,"confidence":0.99902344,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.5137452483177185}],"paragraphs":{"transcript":"\nNo message can be left on this service. 0424186095. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.16,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.6024288423359394},{"text":"0424186095.","start":2.3999999,"end":8.18,"sentiment":"neutral","sentiment_score":-0.2320713996887207},{"text":"This message bank is full.","start":8.24,"end":9.84,"sentiment":"negative","sentiment_score":-0.8767846107482911},{"text":"Please try again later.","start":9.84,"end":11.219999,"sentiment":"negative","sentiment_score":-0.8437964916229248},{"text":"Goodbye.","start":11.92,"end":12.42,"sentiment":"negative","sentiment_score":-0.5137452483177185}],"sentiment":"negative","sentiment_score":-0.7012819161540583,"num_words":19,"start":0.16,"end":12.42}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No message can be left on this service. 0424186095. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.16,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.6024288423359394},{"text":"0424186095.","start":2.3999999,"end":8.18,"sentiment":"neutral","sentiment_score":-0.2320713996887207},{"text":"This message bank is full.","start":8.24,"end":9.84,"sentiment":"negative","sentiment_score":-0.8767846107482911},{"text":"Please try again later.","start":9.84,"end":11.219999,"sentiment":"negative","sentiment_score":-0.8437964916229248},{"text":"Goodbye.","start":11.92,"end":12.42,"sentiment":"negative","sentiment_score":-0.5137452483177185}],"sentiment":"negative","sentiment_score":-0.7012819161540583,"channel":1,"num_words":19,"start":0.16,"end":12.42}]},"summary":{"result":"success","short":"No message can be left on this service. 0424186095. This message bank is full. Please try again later. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":18,"end_word":18,"intents":[{"intent":"Notify about full service","confidence_score":0.019165428}]}]},"sentiments":{"segments":[{"text":"No message can be left on this service.","start_word":0,"end_word":7,"sentiment":"negative","sentiment_score":-0.59913170337677},{"text":"0424186095.","start_word":8,"end_word":8,"sentiment":"neutral","sentiment_score":-0.2320713996887207},{"text":"This message bank is full. Please try again later. Goodbye.","start_word":9,"end_word":18,"sentiment":"negative","sentiment_score":-0.8021892309188843}],"average":{"sentiment":"negative","sentiment_score":-0.640875191524111}}}}