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Yes. Hi, David. It's Andrew from vigilance AI. David, did it caught you in a bad time?\n\nOh, David, I was just following up on you, mate. A few months ago, we have spoken. At the time, you were busy. So I sent you an email with some information about Vigilance AI, our compliance ready MDR platform. And, just wanted to follow-up, David, if now might be a better time to schedule a quick demo?\n\nOh, is it because you're still in contract with the with your cybersecurity? Oh, I see. Well, as soon as I've spoken before, David, just wanted to remind you, mate, that, again, we're not here to replace them as of now. We just wanted you to see how we compare. That way in renewal, you you have a better way of negotiating.\n\nYou know? And it's okay. Well, thank you for answering, David. Just checking me. You have a great day then.\n\nTake care.","paragraphs":[{"sentences":[{"text":"Hello?","start":6.3999996,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.062024474143981934},{"text":"Yes.","start":23.064999,"end":23.465,"sentiment":"neutral","sentiment_score":0.05671615153551102},{"text":"Hi, David.","start":23.465,"end":24.285,"sentiment":"neutral","sentiment_score":0.035688746720552444},{"text":"It's Andrew from vigilance AI.","start":24.585,"end":26.765,"sentiment":"neutral","sentiment_score":0.045764777809381485},{"text":"David, did it caught you in a bad time?","start":27.19,"end":29.210001,"sentiment":"neutral","sentiment_score":-0.08435457851737738}],"sentiment":"neutral","sentiment_score":-0.01890273324938284,"num_words":18,"start":6.3999996,"end":29.210001},{"sentences":[{"text":"Oh, David, I was just following up on you, mate.","start":33.11,"end":36.07,"sentiment":"neutral","sentiment_score":0.0042500508017838},{"text":"A few months ago, we have spoken.","start":36.31,"end":38.170002,"sentiment":"neutral","sentiment_score":0.005733559972473553},{"text":"At the time, you were busy.","start":38.55,"end":39.83,"sentiment":"neutral","sentiment_score":-0.02658899687230587},{"text":"So I sent you an email with some information about Vigilance AI, our compliance ready MDR platform.","start":39.83,"end":46.795,"sentiment":"neutral","sentiment_score":0.06282992156989434},{"text":"And, just wanted to follow-up, David, if now might be a better time to schedule a quick demo?","start":47.495,"end":52.635002,"sentiment":"neutral","sentiment_score":0.04561368179404073}],"sentiment":"neutral","sentiment_score":0.03124579975124577,"num_words":58,"start":33.11,"end":52.635002},{"sentences":[{"text":"Oh, is it because you're still in contract with the with your cybersecurity?","start":56.62,"end":61.760002,"sentiment":"neutral","sentiment_score":-0.08750065301473324},{"text":"Oh, I see.","start":71.685005,"end":72.565,"sentiment":"neutral","sentiment_score":-0.05719220514098803},{"text":"Well, as soon as I've spoken before, David, just wanted to remind you, mate, that, again, we're not here to replace them as of now.","start":72.565,"end":79.705,"sentiment":"neutral","sentiment_score":-0.057754453513771294},{"text":"We just wanted you to see how we compare.","start":79.91,"end":82.89,"sentiment":"neutral","sentiment_score":0.0044000426100360025},{"text":"That way in renewal, you you have a better way of negotiating.","start":83.35,"end":88.65,"sentiment":"neutral","sentiment_score":-0.032849879624942936}],"sentiment":"neutral","sentiment_score":-0.05012168733012532,"num_words":62,"start":56.62,"end":88.65},{"sentences":[{"text":"You know?","start":89.11,"end":89.590004,"sentiment":"neutral","sentiment_score":-0.06114901974797249},{"text":"And it's okay.","start":89.590004,"end":99.244995,"sentiment":"neutral","sentiment_score":0.03141107161839803},{"text":"Well, thank you for answering, David.","start":99.244995,"end":101.564995,"sentiment":"positive","sentiment_score":0.42139263947804767},{"text":"Just checking me.","start":101.564995,"end":102.524994,"sentiment":"positive","sentiment_score":0.43341883023579914},{"text":"You have a great day then.","start":102.524994,"end":103.645,"sentiment":"positive","sentiment_score":0.5497350792090098}],"sentiment":"positive","sentiment_score":0.35494789890944956,"num_words":20,"start":89.11,"end":103.645},{"sentences":[{"text":"Take care.","start":103.645,"end":104.30499,"sentiment":"positive","sentiment_score":0.33815035223960876}],"sentiment":"positive","sentiment_score":0.33815035223960876,"num_words":2,"start":103.645,"end":104.30499}]}}]},{"alternatives":[{"transcript":"Record your name and reason for calling. I'll see if this person is available. Thanks. Please stay on the line. Hello? I beg your pardon? No. I'm not really interested at the moment. Thank you. We're still yeah. We're still in contract up until, I think, October next year. So, no, I won't be able to I won't be able to change. Well, I might I might consider it next year, but at the moment, I've just got too much on the call in there to bring in new contractors. So but thanks anyway. Okay. Thanks. Bye bye 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your name and reason for calling. I'll see if this person is available. Thanks. Please stay on the line. Hello?\n\nI beg your pardon? No. I'm not really interested at the moment. Thank you. We're still yeah.\n\nWe're still in contract up until, I think, October next year. So, no, I won't be able to I won't be able to change. Well, I might I might consider it next year, but at the moment, I've just got too much on the call in there to bring in new contractors. So but thanks anyway. Okay.\n\nThanks. Bye bye now.","paragraphs":[{"sentences":[{"text":"Record your name and reason for calling.","start":0.24,"end":2.24,"sentiment":"neutral","sentiment_score":0.01120918510215623},{"text":"I'll see if this person is available.","start":2.24,"end":4.1,"sentiment":"neutral","sentiment_score":0.022685308009386063},{"text":"Thanks.","start":13.36,"end":13.86,"sentiment":"neutral","sentiment_score":0.2796347141265869},{"text":"Please stay on the line.","start":14.325,"end":15.545,"sentiment":"neutral","sentiment_score":0.1342085212469101},{"text":"Hello?","start":21.605,"end":22.105,"sentiment":"neutral","sentiment_score":0.0580233633518219}],"sentiment":"neutral","sentiment_score":0.059331530261607396,"num_words":21,"start":0.24,"end":22.105},{"sentences":[{"text":"I beg your pardon?","start":30.519999,"end":31.58,"sentiment":"neutral","sentiment_score":-0.10368000902235508},{"text":"No.","start":53.165,"end":53.405,"sentiment":"negative","sentiment_score":-0.4272701144218445},{"text":"I'm not really interested at the moment.","start":53.405,"end":54.925003,"sentiment":"negative","sentiment_score":-0.5999348163604736},{"text":"Thank you.","start":54.925003,"end":55.665,"sentiment":"neutral","sentiment_score":-0.29155631363391876},{"text":"We're still yeah.","start":60.78,"end":62.7,"sentiment":"neutral","sentiment_score":-0.08062012741963069}],"sentiment":"negative","sentiment_score":-0.345088639680077,"num_words":17,"start":30.519999,"end":62.7},{"sentences":[{"text":"We're still in contract up until, I think, October next year.","start":62.7,"end":67.28,"sentiment":"neutral","sentiment_score":-0.11730437996712598},{"text":"So, no, I won't be able to I won't be able to change.","start":67.58,"end":70.4,"sentiment":"neutral","sentiment_score":-0.23505827899162585},{"text":"Well, I might I might consider it next year, but at the moment, I've just got too much on the call in there to bring in new contractors.","start":89.27,"end":95.61,"sentiment":"neutral","sentiment_score":-0.2073812215988125},{"text":"So but thanks anyway.","start":95.67,"end":97.21,"sentiment":"neutral","sentiment_score":-0.013537463732063772},{"text":"Okay.","start":103.438934,"end":103.938934,"sentiment":"neutral","sentiment_score":0.3031095862388611}],"sentiment":"neutral","sentiment_score":-0.17375123298220468,"num_words":57,"start":62.7,"end":103.938934},{"sentences":[{"text":"Thanks.","start":103.99894,"end":104.39894,"sentiment":"neutral","sentiment_score":0.32272088527679443},{"text":"Bye bye now.","start":104.39894,"end":105.21894,"sentiment":"neutral","sentiment_score":0.19564945995807648}],"sentiment":"neutral","sentiment_score":0.22741731628775597,"num_words":4,"start":103.99894,"end":105.21894}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Record your name and reason for calling. I'll see if this person is available.\n\nChannel 0: Hello?\n\nChannel 1: Thanks. Please stay on the line. Hello?\n\nChannel 0: Yes. Hi, David. It's Andrew from vigilance AI. David, did it caught you in a bad time?\n\nChannel 1: I beg your pardon?\n\nChannel 0: Oh, David, I was just following up on you, mate. A few months ago, we have spoken. At the time, you were busy. So I sent you an email with some information about Vigilance AI, our compliance ready MDR platform. And, just wanted to follow-up, David, if now might be a better time to schedule a quick demo?\n\nChannel 1: No. I'm not really interested at the moment. Thank you.\n\nChannel 0: Oh, is it because you're still in contract with the\n\nChannel 1: We're\n\nChannel 0: with\n\nChannel 1: still\n\nChannel 0: your cybersecurity?\n\nChannel 1: yeah. We're still in contract up until, I think, October next year. So, no, I won't be able to I won't be able to change.\n\nChannel 0: Oh, I see. Well, as soon as I've spoken before, David, just wanted to remind you, mate, that, again, we're not here to replace them as of now. We just wanted you to see how we compare. That way in renewal, you you have a better way of negotiating. You\n\nChannel 1: Well,\n\nChannel 0: know? And\n\nChannel 1: I might I might consider it next year, but at the moment, I've just got too much on the call in there to bring in new contractors. So but thanks anyway.\n\nChannel 0: it's okay. Well, thank you for answering, David. Just checking me. You have a great day then.\n\nChannel 1: Okay.\n\nChannel 0: Take care.\n\nChannel 1: Thanks. Bye bye now.","paragraphs":[{"sentences":[{"text":"Record your name and reason for calling.","start":0.24,"end":2.24,"sentiment":"neutral","sentiment_score":0.01120918510215623},{"text":"I'll see if this person is available.","start":2.24,"end":4.1,"sentiment":"neutral","sentiment_score":0.022685308009386063}],"sentiment":"neutral","sentiment_score":0.016947246555771147,"channel":1,"num_words":14,"start":0.24,"end":4.1},{"sentences":[{"text":"Hello?","start":6.3999996,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.062024474143981934}],"sentiment":"neutral","sentiment_score":0.062024474143981934,"channel":0,"num_words":1,"start":6.3999996,"end":6.8999996},{"sentences":[{"text":"Thanks.","start":13.36,"end":13.86,"sentiment":"neutral","sentiment_score":0.2796347141265869},{"text":"Please stay on the 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demo?","start":47.495,"end":52.635002,"sentiment":"neutral","sentiment_score":0.04561368179404073}],"sentiment":"neutral","sentiment_score":0.03124579975124577,"channel":0,"num_words":58,"start":33.11,"end":52.635002},{"sentences":[{"text":"No.","start":53.165,"end":53.405,"sentiment":"negative","sentiment_score":-0.4272701144218445},{"text":"I'm not really interested at the moment.","start":53.405,"end":54.925003,"sentiment":"negative","sentiment_score":-0.5999348163604736},{"text":"Thank you.","start":54.925003,"end":55.665,"sentiment":"neutral","sentiment_score":-0.29155631363391876}],"sentiment":"negative","sentiment_score":-0.5209926456212998,"channel":1,"num_words":10,"start":53.165,"end":55.665},{"sentences":[{"text":"Oh, is it because you're still in contract with the","start":56.62,"end":60.08,"sentiment":"neutral","sentiment_score":-0.09023666605353356}],"sentiment":"neutral","sentiment_score":-0.09023666605353356,"channel":0,"num_words":10,"start":56.62,"end":60.08},{"sentences":[{"text":"We're","start":60.78,"end":61.02,"sentiment":"neutral","sentiment_score":-0.06799843162298203}],"sentiment":"neutral","sentiment_score":-0.06799843162298203,"channel":1,"num_words":1,"start":60.78,"end":61.02},{"sentences":[{"text":"with","start":60.86,"end":61.1,"sentiment":"neutral","sentiment_score":-0.079867884516716}],"sentiment":"neutral","sentiment_score":-0.079867884516716,"channel":0,"num_words":1,"start":60.86,"end":61.1},{"sentences":[{"text":"still","start":61.02,"end":61.18,"sentiment":"neutral","sentiment_score":-0.08727811276912689}],"sentiment":"neutral","sentiment_score":-0.08727811276912689,"channel":1,"num_words":1,"start":61.02,"end":61.18},{"sentences":[{"text":"your cybersecurity?","start":61.1,"end":61.760002,"sentiment":"neutral","sentiment_score":-0.0776369720697403}],"sentiment":"neutral","sentiment_score":-0.0776369720697403,"channel":0,"num_words":2,"start":61.1,"end":61.760002},{"sentences":[{"text":"yeah.","start":62.38,"end":62.7,"sentiment":"neutral","sentiment_score":-0.08658383786678314},{"text":"We're still in contract up until, I think, October next year.","start":62.7,"end":67.28,"sentiment":"neutral","sentiment_score":-0.11730437996712598},{"text":"So, no, I won't be able to I won't be able to change.","start":67.58,"end":70.4,"sentiment":"neutral","sentiment_score":-0.23505827899162585}],"sentiment":"neutral","sentiment_score":-0.1773075857758522,"channel":1,"num_words":25,"start":62.38,"end":70.4},{"sentences":[{"text":"Oh, I see.","start":71.685005,"end":72.565,"sentiment":"neutral","sentiment_score":-0.05719220514098803},{"text":"Well, as soon as I've spoken before, David, just wanted to remind you, mate, that, again, we're not here to replace them as of now.","start":72.565,"end":79.705,"sentiment":"neutral","sentiment_score":-0.057754453513771294},{"text":"We just wanted you to see how we compare.","start":79.91,"end":82.89,"sentiment":"neutral","sentiment_score":0.0044000426100360025},{"text":"That way in renewal, you you have a better way of negotiating.","start":83.35,"end":88.65,"sentiment":"neutral","sentiment_score":-0.032849879624942936},{"text":"You","start":89.11,"end":89.270004,"sentiment":"neutral","sentiment_score":-0.054236046969890594}],"sentiment":"neutral","sentiment_score":-0.04048544344492257,"channel":0,"num_words":50,"start":71.685005,"end":89.270004},{"sentences":[{"text":"Well,","start":89.27,"end":89.77,"sentiment":"neutral","sentiment_score":-0.0633746013045311}],"sentiment":"neutral","sentiment_score":-0.0633746013045311,"channel":1,"num_words":1,"start":89.27,"end":89.77},{"sentences":[{"text":"know?","start":89.270004,"end":89.590004,"sentiment":"neutral","sentiment_score":-0.06806199252605438},{"text":"And","start":89.590004,"end":90.090004,"sentiment":"neutral","sentiment_score":-0.0863441601395607}],"sentiment":"neutral","sentiment_score":-0.07720307633280754,"channel":0,"num_words":2,"start":89.270004,"end":90.090004},{"sentences":[{"text":"I might I might consider it next year, but at the moment, I've just got too much on the call in there to bring in new contractors.","start":89.99,"end":95.61,"sentiment":"neutral","sentiment_score":-0.21271480012823035},{"text":"So but thanks anyway.","start":95.67,"end":97.21,"sentiment":"neutral","sentiment_score":-0.013537463732063772}],"sentiment":"neutral","sentiment_score":-0.18701449865775724,"channel":1,"num_words":31,"start":89.99,"end":97.21},{"sentences":[{"text":"it's okay.","start":98.445,"end":99.244995,"sentiment":"neutral","sentiment_score":0.0902886874973774},{"text":"Well, thank you for answering, David.","start":99.244995,"end":101.564995,"sentiment":"positive","sentiment_score":0.42139263947804767},{"text":"Just checking me.","start":101.564995,"end":102.524994,"sentiment":"positive","sentiment_score":0.43341883023579914},{"text":"You have a great day then.","start":102.524994,"end":103.645,"sentiment":"positive","sentiment_score":0.5497350792090098}],"sentiment":"positive","sentiment_score":0.4298588339896763,"channel":0,"num_words":17,"start":98.445,"end":103.645},{"sentences":[{"text":"Okay.","start":103.438934,"end":103.938934,"sentiment":"neutral","sentiment_score":0.3031095862388611}],"sentiment":"neutral","sentiment_score":0.3031095862388611,"channel":1,"num_words":1,"start":103.438934,"end":103.938934},{"sentences":[{"text":"Take care.","start":103.645,"end":104.30499,"sentiment":"positive","sentiment_score":0.33815035223960876}],"sentiment":"positive","sentiment_score":0.33815035223960876,"channel":0,"num_words":2,"start":103.645,"end":104.30499},{"sentences":[{"text":"Thanks.","start":103.99894,"end":104.39894,"sentiment":"neutral","sentiment_score":0.32272088527679443},{"text":"Bye bye now.","start":104.39894,"end":105.21894,"sentiment":"neutral","sentiment_score":0.19564945995807648}],"sentiment":"neutral","sentiment_score":0.22741731628775597,"channel":1,"num_words":4,"start":103.99894,"end":105.21894}]},"summary":{"result":"success","short":"Andrew from vigilance AI calls David to follow up on a previous conversation about their compliance ready MDR platform. David is busy and unable to schedule a demo, but Andrew reminds him that they are not there to replace their contract until October next year. Andrew also reminds David that they do not intend to replace their contract and asks if there is a better time to schedule a demo. David declines and ends the call."},"intents":{"segments":[{"text":"So I sent you an email with some information about Vigilance AI, our compliance ready MDR platform. And, just wanted to follow-up, David, if now might be a better time to schedule a quick demo? No.","start_word":66,"end_word":101,"intents":[{"intent":"Provide information","confidence_score":0.0023630066}]},{"text":"No.","start_word":101,"end_word":101,"intents":[{"intent":"Schedule demo","confidence_score":0.7043207}]},{"text":"No. I'm not really interested at the moment. Thank you.","start_word":101,"end_word":110,"intents":[{"intent":"Confirm understanding","confidence_score":0.04417928}]},{"text":"Oh, is it because you're still in contract with the We're with still your cybersecurity? yeah. We're still in contract up until, I think, October next year. So, no, I won't be able to I won't be able to change. Oh, I see.","start_word":111,"end_word":153,"intents":[{"intent":"Update information","confidence_score":0.0011829521}]},{"text":"Well, thank you for answering, David. Just checking me. You have a great day then. Okay. Take care. Thanks.","start_word":237,"end_word":255,"intents":[{"intent":"Express gratitude","confidence_score":0.0058645895}]}]},"sentiments":{"segments":[{"text":"Record your name and reason for calling. I'll see if this person is available. Hello? Thanks. Please stay on the line. Hello? Yes. Hi, David. It's Andrew from vigilance AI. David, did it caught you in a bad time? I beg your pardon? Oh, David, I was just following up on you, mate. A few months ago, we have spoken. At the time, you were busy. So I sent you an email with some information about Vigilance AI, our compliance ready MDR platform. And, just wanted to follow-up, David, if now might be a better time to schedule a quick demo?","start_word":0,"end_word":100,"sentiment":"neutral","sentiment_score":0.025238221511244777},{"text":"No. I'm not really interested at the moment.","start_word":101,"end_word":108,"sentiment":"negative","sentiment_score":-0.5487951040267944},{"text":"Thank you. Oh, is it because you're still in contract with the We're with still your cybersecurity? yeah. We're still in contract up until, I think, October next year. So, no, I won't be able to I won't be able to change. Oh, I see. Well, as soon as I've spoken before, David, just wanted to remind you, mate, that, again, we're not here to replace them as of now. We just wanted you to see how we compare. That way in renewal, you you have a better way of negotiating. You Well, know? And I might I might consider it next year, but at the moment, I've just got too much on the call in there to bring in new contractors. So but thanks anyway. it's okay.","start_word":109,"end_word":236,"sentiment":"neutral","sentiment_score":-0.10644258558750153},{"text":"Well, thank you for answering, David. Just checking me. You have a great day then.","start_word":237,"end_word":251,"sentiment":"positive","sentiment_score":0.4666359424591065},{"text":"Okay. Take care. Thanks. Bye bye now.","start_word":252,"end_word":258,"sentiment":"neutral","sentiment_score":0.2747038006782532}],"average":{"sentiment":"neutral","sentiment_score":-0.023322362263997396}}}}