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Raymond informs her that he is no longer working in engineering and has retired. Mary thanks him and ends the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Hello? Hello? Yes. Yes. Hi. Good morning, Raymond? Yes. What can I Uh-huh. help? Yes.","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.11500221490859984},{"text":"Raymond, good day to you.","start_word":16,"end_word":20,"sentiment":"positive","sentiment_score":0.3707913756370544},{"text":"This is Mary, and I'm calling from Vigilance AI. Mhmm. We are a cybersecurity company that runs an AI powered MDR platform. Oh, I'm not IT anymore. Sorry. Oh, you're no longer Yes. part So I'm Sun no longer Engineering? yeah. No longer. No no longer. Yeah. I retired already. Thank you. Oh, Yeah. Okay. Thank I see.","start_word":21,"end_word":78,"sentiment":"neutral","sentiment_score":0.004148284438997507},{"text":"you for that.","start_word":79,"end_word":81,"sentiment":"positive","sentiment_score":0.45587390661239624},{"text":"Bye bye. Alright. Bye. I'll make a Bye. note.","start_word":82,"end_word":90,"sentiment":"neutral","sentiment_score":0.17004720866680145},{"text":"Thank you.","start_word":91,"end_word":92,"sentiment":"positive","sentiment_score":0.34240812063217163}],"average":{"sentiment":"neutral","sentiment_score":0.08260382646284763}}}}