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your name and reason for calling. I'll see if this person is available. Thanks. Please stay on the line. Hello?\n\nYes. Noted. Thank you. That's correct. Yep.\n\nThat's correct. Yep. Maybe mid or late August would be alright, but not in India. So sometimes I'm quite busy till almost twenty first. So anytime after twenty first would be alright.\n\nMonday, around midday. Around around midday on Monday on '24. 1PM sounds good. That's correct. That's correct.\n\nI haven't changed it. Correct. Thank you very much for that. Have a good one. No worries.\n\nCheers. Bye.","paragraphs":[{"sentences":[{"text":"Record your name and reason for calling.","start":0.24,"end":2.1599998,"sentiment":"neutral","sentiment_score":-0.0006949372057403837},{"text":"I'll see if this person is available.","start":2.1599998,"end":4.02,"sentiment":"neutral","sentiment_score":0.010302882907646043},{"text":"Thanks.","start":10.4,"end":10.9,"sentiment":"neutral","sentiment_score":0.2803080677986145},{"text":"Please stay on the line.","start":11.12,"end":12.5,"sentiment":"neutral","sentiment_score":0.1265271410346031},{"text":"Hello?","start":22.425,"end":22.925,"sentiment":"neutral","sentiment_score":0.06942768394947052}],"sentiment":"neutral","sentiment_score":0.04998224175402096,"num_words":21,"start":0.24,"end":22.925},{"sentences":[{"text":"Yes.","start":31.08,"end":31.58,"sentiment":"neutral","sentiment_score":0.22726166248321533},{"text":"Noted.","start":32.6,"end":32.92,"sentiment":"neutral","sentiment_score":0.15996219217777252},{"text":"Thank you.","start":32.92,"end":33.66,"sentiment":"positive","sentiment_score":0.41189946234226227},{"text":"That's correct.","start":39.64,"end":40.335,"sentiment":"neutral","sentiment_score":0.04636004753410816},{"text":"Yep.","start":47.695,"end":48.195,"sentiment":"neutral","sentiment_score":0.05057457834482193}],"sentiment":"neutral","sentiment_score":0.19347392182265008,"num_words":7,"start":31.08,"end":48.195},{"sentences":[{"text":"That's correct.","start":52.620003,"end":53.36,"sentiment":"neutral","sentiment_score":0.06372028216719627},{"text":"Yep.","start":61.66,"end":62.16,"sentiment":"neutral","sentiment_score":0.03256865590810776},{"text":"Maybe mid or late August would be alright, but not in India.","start":69.755005,"end":75.135,"sentiment":"neutral","sentiment_score":-0.0108692756233116},{"text":"So sometimes I'm quite busy till almost twenty first.","start":75.915,"end":85.07,"sentiment":"neutral","sentiment_score":-0.07374114957120684},{"text":"So anytime after twenty first would be alright.","start":85.07,"end":87.409996,"sentiment":"neutral","sentiment_score":-0.02266007917933166}],"sentiment":"neutral","sentiment_score":-0.025480408337898552,"num_words":32,"start":52.620003,"end":87.409996},{"sentences":[{"text":"Monday, around midday.","start":94.59,"end":96.45,"sentiment":"neutral","sentiment_score":-0.008854981511831284},{"text":"Around around midday on Monday on '24.","start":99.095,"end":102.555,"sentiment":"neutral","sentiment_score":-0.001045118851054992},{"text":"1PM sounds good.","start":103.335,"end":104.795,"sentiment":"neutral","sentiment_score":0.06706407045324643},{"text":"That's correct.","start":110.055,"end":110.7,"sentiment":"neutral","sentiment_score":0.007425248622894286},{"text":"That's correct.","start":113.579994,"end":114.14,"sentiment":"neutral","sentiment_score":0.007129505043849349}],"sentiment":"neutral","sentiment_score":0.011554173070608693,"num_words":17,"start":94.59,"end":114.14},{"sentences":[{"text":"I haven't changed it.","start":114.14,"end":115.439995,"sentiment":"neutral","sentiment_score":-0.03287327568978071},{"text":"Correct.","start":117.899994,"end":118.399994,"sentiment":"neutral","sentiment_score":0.12408623099327087},{"text":"Thank you very much for that.","start":118.619995,"end":119.979996,"sentiment":"positive","sentiment_score":0.41520945727825165},{"text":"Have a good one.","start":119.979996,"end":120.78,"sentiment":"positive","sentiment_score":0.3731464445590973},{"text":"No worries.","start":120.78,"end":121.439995,"sentiment":"neutral","sentiment_score":0.18637366592884064}],"sentiment":"neutral","sentiment_score":0.2558342930586899,"num_words":17,"start":114.14,"end":121.439995},{"sentences":[{"text":"Cheers.","start":121.579994,"end":121.979996,"sentiment":"neutral","sentiment_score":0.32542654871940613},{"text":"Bye.","start":121.979996,"end":122.479996,"sentiment":"neutral","sentiment_score":0.14266610145568848}],"sentiment":"neutral","sentiment_score":0.2340463250875473,"num_words":2,"start":121.579994,"end":122.479996}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Record your name and reason for calling. I'll see if this person is available.\n\nChannel 0: Ronald.\n\nChannel 1: Thanks. Please stay on the line. Hello?\n\nChannel 0: Yeah. Good morning. For Shad, it's Ronald from Cloud Solution IT.\n\nChannel 1: Yes.\n\nChannel 0: How are you doing today?\n\nChannel 1: Noted. Thank you.\n\nChannel 0: Alright. Okay. That's wonderful. Farshad, I hope you still, remember the company because the last\n\nChannel 1: That's\n\nChannel 0: time\n\nChannel 1: correct.\n\nChannel 0: that we yep. And also, sir, I hope you still remember my CTO, mister Baljit Singh.\n\nChannel 1: Yep.\n\nChannel 0: You met him way back. I I think that was at '25 or '24, sir.\n\nChannel 1: That's\n\nChannel 0: Right?\n\nChannel 1: correct.\n\nChannel 0: Yep. Actually, Farhad, that is the reason why I'm calling you back right now because Bajid asked me to give you a call, and\n\nChannel 1: Yep.\n\nChannel 0: he would like to know if you have any available schedule next month, maybe on first or second week of August, to have a catch up meet with them?\n\nChannel 1: Maybe mid or late August would be alright, but not in India.\n\nChannel 0: Yep. Let me go ahead and check\n\nChannel 1: So\n\nChannel 0: my calendar, sir.\n\nChannel 1: sometimes\n\nChannel 0: Mhmm.\n\nChannel 1: I'm quite busy till almost twenty first. So anytime after twenty first would be alright.\n\nChannel 0: After the twenty first. How about the twenty fourth, sir? That would be Monday.\n\nChannel 1: Monday, around midday.\n\nChannel 0: Sorry. What time?\n\nChannel 1: Around around midday on Monday\n\nChannel 0: Midday.\n\nChannel 1: on '24.\n\nChannel 0: 1PM?\n\nChannel 1: 1PM sounds good.\n\nChannel 0: Yes, sir. And, sir, are you still holding the same email, which is\n\nChannel 1: That's correct.\n\nChannel 0: forshad@langscreen.com?\n\nChannel 1: That's correct. I haven't changed it.\n\nChannel 0: Alright. Okay. I'll be sending the invite right away, forshad.\n\nChannel 1: Correct. Thank you very much\n\nChannel 0: Thank you\n\nChannel 1: for that.\n\nChannel 0: so\n\nChannel 1: Have\n\nChannel 0: much.\n\nChannel 1: a good\n\nChannel 0: Again,\n\nChannel 1: one.\n\nChannel 0: enjoy\n\nChannel 1: No\n\nChannel 0: your day,\n\nChannel 1: worries.\n\nChannel 0: sir. Thank you.\n\nChannel 1: Cheers.\n\nChannel 0: Alright.\n\nChannel 1: Bye.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Record your name and reason for calling.","start":0.24,"end":2.1599998,"sentiment":"neutral","sentiment_score":-0.0006949372057403837},{"text":"I'll see if this person is available.","start":2.1599998,"end":4.02,"sentiment":"neutral","sentiment_score":0.010302882907646043}],"sentiment":"neutral","sentiment_score":0.00480397285095283,"channel":1,"num_words":14,"start":0.24,"end":4.02},{"sentences":[{"text":"Ronald.","start":5.52,"end":6.02,"sentiment":"neutral","sentiment_score":0.048434916883707047}],"sentiment":"neutral","sentiment_score":0.048434916883707047,"channel":0,"num_words":1,"start":5.52,"end":6.02},{"sentences":[{"text":"Thanks.","start":10.4,"end":10.9,"sentiment":"neutral","sentiment_score":0.2803080677986145},{"text":"Please stay on the 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They agree to a meeting on August 24th at 1 PM and exchange email addresses. The call ends with the representative thanking the customer and saying goodbye."},"intents":{"segments":[{"text":"Actually, Farhad, that is the reason why I'm calling you back right now because Bajid asked me to give you a call, and Yep. he would like to know if you have any available schedule next month, maybe on first or second week of August, to have a catch up meet with them? Maybe mid or late August would be alright, but not in India. Yep.","start_word":96,"end_word":161,"intents":[{"intent":"Schedule meet","confidence_score":0.020979347}]},{"text":"I'll be sending the invite right away, forshad. Correct.","start_word":245,"end_word":253,"intents":[{"intent":"Send invite","confidence_score":0.2671454}]}]},"sentiments":{"segments":[{"text":"Record your name and reason for calling. I'll see if this person is available. Ronald. Thanks. Please stay on the line. Hello? Yeah. Good morning. For Shad, it's Ronald from Cloud Solution IT. Yes. How are you doing today? Noted.","start_word":0,"end_word":39,"sentiment":"neutral","sentiment_score":0.12766404449939728},{"text":"Thank you.","start_word":40,"end_word":41,"sentiment":"positive","sentiment_score":0.3886711001396179},{"text":"Alright.","start_word":42,"end_word":42,"sentiment":"neutral","sentiment_score":0.29158225655555725},{"text":"Okay. That's wonderful.","start_word":43,"end_word":45,"sentiment":"positive","sentiment_score":0.6082485914230347},{"text":"Farshad, I hope you still, remember the company because the last That's time correct. that we yep. And also, sir, I hope you still remember my CTO, mister Baljit Singh. Yep. You met him way back. I I think that was at '25 or '24, sir. That's Right? correct. Yep. Actually, Farhad, that is the reason why I'm calling you back right now because Bajid asked me to give you a call, and Yep. he would like to know if you have any available schedule next month, maybe on first or second week of August, to have a catch up meet with them? Maybe mid or late August would be alright, but not in India. Yep. Let me go ahead and check So my calendar, sir. sometimes Mhmm. I'm quite busy till almost twenty first. So anytime after twenty first would be alright. After the twenty first. How about the twenty fourth, sir? That would be Monday. Monday, around midday. Sorry. What time? Around around midday on Monday Midday. on '24. 1PM? 1PM sounds good. Yes, sir. And, sir, are you still holding the same email, which is That's correct. forshad@langscreen.com? That's correct. I haven't changed it. Alright. Okay. I'll be sending the invite right away, forshad. Correct.","start_word":46,"end_word":253,"sentiment":"neutral","sentiment_score":0.019003815948963165},{"text":"Thank you very much Thank you for that. so Have much. a good Again, one.","start_word":254,"end_word":268,"sentiment":"positive","sentiment_score":0.40091344714164734},{"text":"enjoy No your day, worries. sir. Thank you. Cheers. Alright. Bye. Bye bye.","start_word":269,"end_word":281,"sentiment":"neutral","sentiment_score":0.1878807097673416}],"average":{"sentiment":"neutral","sentiment_score":0.07392384260562465}}}}