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The representative asks Bing to send an email and if he is interested, he will respond. The call ends with thanks and goodbyes."},"intents":{"segments":[{"text":"Expecting your call? Yes.","start_word":32,"end_word":35,"intents":[{"intent":"Expecting a call","confidence_score":0.03688805}]},{"text":"I'll just see if he's available. Yes, please. Thank you.","start_word":36,"end_word":45,"intents":[{"intent":"Requesting bing tang's availability","confidence_score":0.0012544056}]},{"text":"send him an email, and Alright. if he's interested, he'll reply. Okay? Alright.","start_word":68,"end_word":80,"intents":[{"intent":"Sending a email","confidence_score":0.009229983}]}]},"sentiments":{"segments":[{"text":"Good afternoon.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.307473748922348},{"text":"Welcome to Hamilton Morello.","start_word":2,"end_word":5,"sentiment":"positive","sentiment_score":0.401508092880249},{"text":"This is Chrissy speaking. Yeah. Good afternoon. I would like to speak with Bing Bing Tang. May I ask who's calling? Ronald from Cloud Solution IT. Expecting your call? Yes. I'll just see if he's available. Yes, please. Thank you. You there? Yes. He I said am. that, yeah, he's not available at the moment. He's busy. So he said just Okay. send him an email, and Alright. if he's interested, he'll reply. Okay? Alright.","start_word":6,"end_word":80,"sentiment":"neutral","sentiment_score":0.0423666387796402},{"text":"Thank you. Thank you.","start_word":81,"end_word":84,"sentiment":"positive","sentiment_score":0.4397836923599243},{"text":"Bye bye.","start_word":85,"end_word":86,"sentiment":"neutral","sentiment_score":0.2394084483385086}],"average":{"sentiment":"neutral","sentiment_score":0.08478194755195771}}}}