{"metadata":{"transaction_key":"deprecated","request_id":"019fd967-fe88-7771-be4f-3d18452ed16a","sha256":"9adb21f9032d34c07804e05e60ebc685031f6199599794779e2696502c23a5d2","created":"2026-08-06T23:28:20.828Z","duration":67.31994,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":199,"output_tokens":63},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":220,"output_tokens":220},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":220,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"Yes. Hello. Good morning. Aisin, this is Mary calling from Vigilance AI. I hope you're doing well. Aisin, we are a cybersecurity company. So we are or we runs an AI MDR platform which investigate and responds with to security events 24 by seven while having human in the loop. Reason we call you because our CTO would love to schedule a quick demo just to introduce about our company, who we are, and what we do. So we're just checking your availability if you do have an open schedule looking at on the August 13 next Thursday. Would you be available? Mhmm. I see. I understand. Okay then. I'll make a note. Thank you.","confidence":0.9970703,"words":[{"word":"yes","start":3.12,"end":3.52,"confidence":0.99560547,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.11270884424448012},{"word":"hello","start":3.52,"end":4.0,"confidence":0.98950195,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.16632837057113647},{"word":"good","start":4.0,"end":4.24,"confidence":1.0,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.387317955493927},{"word":"morning","start":4.24,"end":4.74,"confidence":0.9797363,"punctuated_word":"morning.","sentiment":"neutral","sentiment_score":0.2736580967903137},{"word":"aisin","start":5.04,"end":5.52,"confidence":0.55843097,"punctuated_word":"Aisin,","sentiment":"neutral","sentiment_score":0.22819989919662476},{"word":"this","start":5.52,"end":5.68,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.28150293231010437},{"word":"is","start":5.68,"end":5.92,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.22277452051639557},{"word":"mary","start":5.92,"end":6.42,"confidence":0.9790039,"punctuated_word":"Mary","sentiment":"neutral","sentiment_score":0.29149481654167175},{"word":"calling","start":6.48,"end":6.8799996,"confidence":0.9536133,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.23751825094223025},{"word":"from","start":6.8799996,"end":7.3599997,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.2964596152305603},{"word":"vigilance","start":7.3599997,"end":7.8599997,"confidence":0.96191406,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.2548162341117859},{"word":"ai","start":8.08,"end":8.4,"confidence":0.81518555,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.2935248911380768},{"word":"i","start":8.4,"end":8.48,"confidence":1.0,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.5449932813644409},{"word":"hope","start":8.48,"end":8.72,"confidence":1.0,"punctuated_word":"hope","sentiment":"positive","sentiment_score":0.6547174453735352},{"word":"you're","start":8.72,"end":8.96,"confidence":0.9995117,"punctuated_word":"you're","sentiment":"positive","sentiment_score":0.5520671606063843},{"word":"doing","start":8.96,"end":9.28,"confidence":1.0,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.4696650803089142},{"word":"well","start":9.28,"end":9.78,"confidence":0.99658203,"punctuated_word":"well.","sentiment":"positive","sentiment_score":0.4054553210735321},{"word":"aisin","start":11.28,"end":11.599999,"confidence":0.8494466,"punctuated_word":"Aisin,","sentiment":"neutral","sentiment_score":0.07667342573404312},{"word":"we","start":11.599999,"end":11.759999,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.060768164694309235},{"word":"are","start":11.759999,"end":12.08,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.04935282468795776},{"word":"a","start":12.08,"end":12.58,"confidence":0.9941406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0884595736861229},{"word":"cybersecurity","start":13.325001,"end":13.825001,"confidence":0.8095703,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":0.10780590027570724},{"word":"company","start":14.285,"end":14.785,"confidence":0.904541,"punctuated_word":"company.","sentiment":"neutral","sentiment_score":0.05950615927577019},{"word":"so","start":15.245001,"end":15.645,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.04669685661792755},{"word":"we","start":15.645,"end":16.045,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.04452976584434509},{"word":"are","start":16.045,"end":16.545,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.0513409748673439},{"word":"or","start":16.925,"end":17.165,"confidence":0.9448242,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.06687606126070023},{"word":"we","start":17.165,"end":17.665,"confidence":0.9951172,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.04739060625433922},{"word":"runs","start":18.765,"end":19.265,"confidence":0.796875,"punctuated_word":"runs","sentiment":"neutral","sentiment_score":0.07958260178565979},{"word":"an","start":19.325,"end":19.645,"confidence":0.99609375,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.08804792165756226},{"word":"ai","start":19.645,"end":20.125,"confidence":0.88964844,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.12206480652093887},{"word":"mdr","start":20.125,"end":20.625,"confidence":0.9724121,"punctuated_word":"MDR","sentiment":"neutral","sentiment_score":0.07828039675951004},{"word":"platform","start":20.685,"end":21.185,"confidence":0.99902344,"punctuated_word":"platform","sentiment":"neutral","sentiment_score":0.10268186032772064},{"word":"which","start":21.404999,"end":21.904999,"confidence":0.53125,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.07111893594264984},{"word":"investigate","start":21.965,"end":22.465,"confidence":0.9316406,"punctuated_word":"investigate","sentiment":"neutral","sentiment_score":0.1052420288324356},{"word":"and","start":22.605,"end":22.845001,"confidence":0.82177734,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06975844502449036},{"word":"responds","start":22.845001,"end":23.345001,"confidence":0.50390625,"punctuated_word":"responds","sentiment":"neutral","sentiment_score":0.06536895036697388},{"word":"with","start":24.94,"end":25.060001,"confidence":0.7060547,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.07376815378665924},{"word":"to","start":25.18,"end":25.34,"confidence":0.9741211,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.08823401480913162},{"word":"security","start":25.34,"end":25.84,"confidence":0.99902344,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.05785191431641579},{"word":"events","start":25.900002,"end":26.300001,"confidence":0.9838867,"punctuated_word":"events","sentiment":"neutral","sentiment_score":0.08171113580465317},{"word":"24","start":26.300001,"end":26.78,"confidence":0.9350586,"punctuated_word":"24","sentiment":"neutral","sentiment_score":0.09584186226129532},{"word":"by","start":26.78,"end":27.02,"confidence":0.9951172,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.06784398853778839},{"word":"seven","start":27.02,"end":27.42,"confidence":1.0,"punctuated_word":"seven","sentiment":"neutral","sentiment_score":0.07810667902231216},{"word":"while","start":27.42,"end":27.66,"confidence":0.9135742,"punctuated_word":"while","sentiment":"neutral","sentiment_score":0.05738051235675812},{"word":"having","start":27.66,"end":27.98,"confidence":1.0,"punctuated_word":"having","sentiment":"neutral","sentiment_score":0.07747618854045868},{"word":"human","start":27.98,"end":28.300001,"confidence":0.9091797,"punctuated_word":"human","sentiment":"neutral","sentiment_score":0.10612110793590546},{"word":"in","start":28.300001,"end":28.460001,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.08090044558048248},{"word":"the","start":28.460001,"end":28.62,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06609127670526505},{"word":"loop","start":28.62,"end":29.12,"confidence":0.99902344,"punctuated_word":"loop.","sentiment":"neutral","sentiment_score":0.07780447602272034},{"word":"reason","start":29.82,"end":30.300001,"confidence":0.9892578,"punctuated_word":"Reason","sentiment":"neutral","sentiment_score":0.08766624331474304},{"word":"we","start":30.300001,"end":30.380001,"confidence":0.9970703,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.07585017383098602},{"word":"call","start":30.380001,"end":30.62,"confidence":0.7290039,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.1141950786113739},{"word":"you","start":30.62,"end":30.78,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1196526139974594},{"word":"because","start":30.78,"end":31.26,"confidence":0.61865234,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.09743230044841766},{"word":"our","start":31.26,"end":31.5,"confidence":0.99902344,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.15751218795776367},{"word":"cto","start":31.5,"end":31.98,"confidence":0.9995117,"punctuated_word":"CTO","sentiment":"neutral","sentiment_score":0.22325724363327024},{"word":"would","start":31.98,"end":32.3,"confidence":0.9970703,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.2075808048248291},{"word":"love","start":32.3,"end":32.46,"confidence":0.9970703,"punctuated_word":"love","sentiment":"positive","sentiment_score":0.35623472929000854},{"word":"to","start":32.46,"end":32.62,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2998891770839691},{"word":"schedule","start":32.62,"end":33.1,"confidence":0.99121094,"punctuated_word":"schedule","sentiment":"neutral","sentiment_score":0.3122594654560089},{"word":"a","start":33.1,"end":33.18,"confidence":0.96533203,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.3147237002849579},{"word":"quick","start":33.18,"end":33.42,"confidence":0.9980469,"punctuated_word":"quick","sentiment":"positive","sentiment_score":0.35383141040802},{"word":"demo","start":33.42,"end":33.74,"confidence":0.99902344,"punctuated_word":"demo","sentiment":"neutral","sentiment_score":0.31005534529685974},{"word":"just","start":33.74,"end":33.98,"confidence":0.97314453,"punctuated_word":"just","sentiment":"positive","sentiment_score":0.33512169122695923},{"word":"to","start":33.98,"end":34.14,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2339734435081482},{"word":"introduce","start":34.14,"end":34.620003,"confidence":0.5546875,"punctuated_word":"introduce","sentiment":"neutral","sentiment_score":0.21856552362442017},{"word":"about","start":34.620003,"end":34.940002,"confidence":0.6611328,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.19587357342243197},{"word":"our","start":34.940002,"end":35.1,"confidence":0.99902344,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.1789795458316803},{"word":"company","start":35.1,"end":35.5,"confidence":0.9880371,"punctuated_word":"company,","sentiment":"neutral","sentiment_score":0.2083711624145508},{"word":"who","start":35.5,"end":35.66,"confidence":1.0,"punctuated_word":"who","sentiment":"neutral","sentiment_score":0.28931617736816406},{"word":"we","start":35.66,"end":35.82,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.2587248980998993},{"word":"are","start":35.82,"end":35.98,"confidence":0.85839844,"punctuated_word":"are,","sentiment":"neutral","sentiment_score":0.23784992098808289},{"word":"and","start":35.98,"end":36.14,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.27965354919433594},{"word":"what","start":36.14,"end":36.38,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.2683074176311493},{"word":"we","start":36.38,"end":36.54,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.19492460787296295},{"word":"do","start":36.54,"end":37.04,"confidence":0.9980469,"punctuated_word":"do.","sentiment":"neutral","sentiment_score":0.20553380250930783},{"word":"so","start":37.535004,"end":37.615,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.06941931694746017},{"word":"we're","start":37.615,"end":37.855003,"confidence":0.9165039,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.06885496526956558},{"word":"just","start":37.855003,"end":37.935,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.07476900517940521},{"word":"checking","start":37.935,"end":38.415,"confidence":1.0,"punctuated_word":"checking","sentiment":"neutral","sentiment_score":0.08745158463716507},{"word":"your","start":38.415,"end":38.655003,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.08282545953989029},{"word":"availability","start":38.655003,"end":39.155003,"confidence":1.0,"punctuated_word":"availability","sentiment":"neutral","sentiment_score":0.05495516210794449},{"word":"if","start":39.375,"end":39.615,"confidence":0.6879883,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.059431932866573334},{"word":"you","start":39.615,"end":40.115,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.06385724246501923},{"word":"do","start":40.335003,"end":40.575,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.03844335302710533},{"word":"have","start":40.575,"end":40.735,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.04625142365694046},{"word":"an","start":40.735,"end":40.895,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.06154228001832962},{"word":"open","start":40.895,"end":41.215,"confidence":1.0,"punctuated_word":"open","sentiment":"neutral","sentiment_score":0.05989496409893036},{"word":"schedule","start":41.215,"end":41.695,"confidence":0.9970703,"punctuated_word":"schedule","sentiment":"neutral","sentiment_score":0.06135023385286331},{"word":"looking","start":41.695,"end":41.935,"confidence":0.9013672,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":0.06891868263483047},{"word":"at","start":41.935,"end":42.255,"confidence":0.97802734,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.07902088761329651},{"word":"on","start":42.255,"end":42.415,"confidence":0.81591797,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.08976180851459503},{"word":"the","start":42.415,"end":42.655003,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.08652051538228989},{"word":"august","start":42.655003,"end":43.865,"confidence":0.99902344,"punctuated_word":"August","sentiment":"neutral","sentiment_score":0.08188507705926895},{"word":"13","start":43.865,"end":45.075,"confidence":0.99902344,"punctuated_word":"13","sentiment":"neutral","sentiment_score":0.0838891938328743},{"word":"next","start":45.295002,"end":45.615,"confidence":0.63427734,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.08435873687267303},{"word":"thursday","start":45.615,"end":46.115,"confidence":0.93652344,"punctuated_word":"Thursday.","sentiment":"neutral","sentiment_score":0.06924259662628174},{"word":"would","start":46.255,"end":46.495003,"confidence":1.0,"punctuated_word":"Would","sentiment":"neutral","sentiment_score":0.04217685014009476},{"word":"you","start":46.495003,"end":46.655003,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.044083304703235626},{"word":"be","start":46.655003,"end":46.815002,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.03139828145503998},{"word":"available","start":46.815002,"end":47.315002,"confidence":0.99902344,"punctuated_word":"available?","sentiment":"neutral","sentiment_score":0.018101025372743607},{"word":"mhmm","start":61.464878,"end":61.944878,"confidence":0.89819336,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.01527462713420391},{"word":"i","start":61.944878,"end":62.264877,"confidence":0.9892578,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.015753820538520813},{"word":"see","start":62.264877,"end":62.744877,"confidence":0.9995117,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":-0.007967052981257439},{"word":"i","start":62.744877,"end":62.98488,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.005976490676403046},{"word":"understand","start":62.98488,"end":63.48488,"confidence":0.79785156,"punctuated_word":"understand.","sentiment":"neutral","sentiment_score":-0.00873149000108242},{"word":"okay","start":64.26488,"end":64.58488,"confidence":0.98291016,"punctuated_word":"Okay","sentiment":"neutral","sentiment_score":0.007209990173578262},{"word":"then","start":64.58488,"end":64.98488,"confidence":0.9584961,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":0.014066021889448166},{"word":"i'll","start":64.98488,"end":65.22488,"confidence":0.99902344,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.033368952572345734},{"word":"make","start":65.22488,"end":65.38488,"confidence":1.0,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.05392373725771904},{"word":"a","start":65.38488,"end":65.62488,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.16872909665107727},{"word":"note","start":65.62488,"end":65.94488,"confidence":1.0,"punctuated_word":"note.","sentiment":"neutral","sentiment_score":0.11232037842273712},{"word":"thank","start":65.94488,"end":66.26488,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.20609083771705627},{"word":"you","start":66.26488,"end":66.76488,"confidence":0.99853516,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.18971878290176392}],"paragraphs":{"transcript":"\nYes. Hello. Good morning. Aisin, this is Mary calling from Vigilance AI. I hope you're doing well.\n\nAisin, we are a cybersecurity company. So we are or we runs an AI MDR platform which investigate and responds with to security events 24 by seven while having human in the loop. Reason we call you because our CTO would love to schedule a quick demo just to introduce about our company, who we are, and what we do. So we're just checking your availability if you do have an open schedule looking at on the August 13 next Thursday. Would you be available?\n\nMhmm. I see. I understand. Okay then. I'll make a note.\n\nThank you.","paragraphs":[{"sentences":[{"text":"Yes.","start":3.12,"end":3.52,"sentiment":"neutral","sentiment_score":0.11270884424448012},{"text":"Hello.","start":3.52,"end":4.0,"sentiment":"neutral","sentiment_score":0.16632837057113647},{"text":"Good morning.","start":4.0,"end":4.74,"sentiment":"neutral","sentiment_score":0.33048802614212036},{"text":"Aisin, this is Mary calling from Vigilance AI.","start":5.04,"end":8.4,"sentiment":"neutral","sentiment_score":0.2632863949984312},{"text":"I hope you're doing well.","start":8.4,"end":9.78,"sentiment":"positive","sentiment_score":0.5253796577453613}],"sentiment":"positive","sentiment_score":0.33371780681259494,"num_words":17,"start":3.12,"end":9.78},{"sentences":[{"text":"Aisin, we are a cybersecurity company.","start":11.28,"end":14.785,"sentiment":"neutral","sentiment_score":0.07376100805898507},{"text":"So we are or we runs an AI MDR platform which investigate and responds with to security events 24 by seven while having human in the loop.","start":15.245001,"end":29.12,"sentiment":"neutral","sentiment_score":0.07585599880527567},{"text":"Reason we call you because our CTO would love to schedule a quick demo just to introduce about our company, who we are, and what we do.","start":29.82,"end":37.04,"sentiment":"neutral","sentiment_score":0.2272346588196578},{"text":"So we're just checking your availability if you do have an open schedule looking at on the August 13 next Thursday.","start":37.535004,"end":46.115,"sentiment":"neutral","sentiment_score":0.07012592486682392},{"text":"Would you be available?","start":46.255,"end":47.315002,"sentiment":"neutral","sentiment_score":0.03393986541777849}],"sentiment":"neutral","sentiment_score":0.12040491397766506,"num_words":85,"start":11.28,"end":47.315002},{"sentences":[{"text":"Mhmm.","start":61.464878,"end":61.944878,"sentiment":"neutral","sentiment_score":-0.01527462713420391},{"text":"I see.","start":61.944878,"end":62.744877,"sentiment":"neutral","sentiment_score":-0.011860436759889126},{"text":"I understand.","start":62.744877,"end":63.48488,"sentiment":"neutral","sentiment_score":-0.007353990338742733},{"text":"Okay then.","start":64.26488,"end":64.98488,"sentiment":"neutral","sentiment_score":0.010638006031513214},{"text":"I'll make a note.","start":64.98488,"end":65.94488,"sentiment":"neutral","sentiment_score":0.09208554122596979}],"sentiment":"neutral","sentiment_score":0.030537699603221634,"num_words":11,"start":61.464878,"end":65.94488},{"sentences":[{"text":"Thank you.","start":65.94488,"end":66.76488,"sentiment":"neutral","sentiment_score":0.1979048103094101}],"sentiment":"neutral","sentiment_score":0.1979048103094101,"num_words":2,"start":65.94488,"end":66.76488}]}}]},{"alternatives":[{"transcript":"Good morning. Ashton speaking. Good morning. Sorry. I won't be available. And quite honestly, I'm not looking after cybersecurity side of things. So if you can kindly take my number off your list, that'll be great. Thank you. Thank you. Bye.","confidence":0.9970703,"words":[{"word":"good","start":1.04,"end":1.28,"confidence":0.99316406,"punctuated_word":"Good","sentiment":"neutral","sentiment_score":0.20653104782104492},{"word":"morning","start":1.28,"end":1.5999999,"confidence":0.99365234,"punctuated_word":"morning.","sentiment":"neutral","sentiment_score":0.14838507771492004},{"word":"ashton","start":1.5999999,"end":1.92,"confidence":0.8496094,"punctuated_word":"Ashton","sentiment":"neutral","sentiment_score":0.0730191320180893},{"word":"speaking","start":1.92,"end":2.42,"confidence":0.9975586,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.08492188155651093},{"word":"good","start":5.12,"end":5.3599997,"confidence":0.9506836,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.3974002003669739},{"word":"morning","start":5.3599997,"end":5.8599997,"confidence":0.99902344,"punctuated_word":"morning.","sentiment":"positive","sentiment_score":0.3536606431007385},{"word":"sorry","start":49.525,"end":50.025,"confidence":0.8984375,"punctuated_word":"Sorry.","sentiment":"negative","sentiment_score":-0.33985984325408936},{"word":"i","start":50.565002,"end":50.645,"confidence":0.95410156,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.4187520742416382},{"word":"won't","start":50.645,"end":50.965004,"confidence":0.9941406,"punctuated_word":"won't","sentiment":"negative","sentiment_score":-0.4834728240966797},{"word":"be","start":50.965004,"end":51.045002,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.3636301457881927},{"word":"available","start":51.045002,"end":51.525,"confidence":0.86083984,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.4014889597892761},{"word":"and","start":51.525,"end":51.765,"confidence":0.9980469,"punctuated_word":"And","sentiment":"negative","sentiment_score":-0.4931766390800476},{"word":"quite","start":51.765,"end":52.005,"confidence":0.82177734,"punctuated_word":"quite","sentiment":"negative","sentiment_score":-0.5260634422302246},{"word":"honestly","start":52.005,"end":52.405003,"confidence":0.9970703,"punctuated_word":"honestly,","sentiment":"negative","sentiment_score":-0.5258073806762695},{"word":"i'm","start":52.405003,"end":52.565002,"confidence":1.0,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.5635197162628174},{"word":"not","start":52.565002,"end":52.725002,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.5129820108413696},{"word":"looking","start":52.725002,"end":53.045002,"confidence":1.0,"punctuated_word":"looking","sentiment":"negative","sentiment_score":-0.5717379450798035},{"word":"after","start":53.045002,"end":53.545002,"confidence":0.9741211,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.5336444973945618},{"word":"cybersecurity","start":54.165,"end":54.665,"confidence":0.91259766,"punctuated_word":"cybersecurity","sentiment":"negative","sentiment_score":-0.33405619859695435},{"word":"side","start":54.965,"end":55.125,"confidence":0.9741211,"punctuated_word":"side","sentiment":"negative","sentiment_score":-0.43240538239479065},{"word":"of","start":55.125,"end":55.285004,"confidence":1.0,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.47670283913612366},{"word":"things","start":55.285004,"end":55.68,"confidence":0.9790039,"punctuated_word":"things.","sentiment":"negative","sentiment_score":-0.5282090306282043},{"word":"so","start":55.84,"end":56.08,"confidence":1.0,"punctuated_word":"So","sentiment":"negative","sentiment_score":-0.5192628502845764},{"word":"if","start":56.08,"end":56.120003,"confidence":0.9970703,"punctuated_word":"if","sentiment":"negative","sentiment_score":-0.625328779220581},{"word":"you","start":56.120003,"end":56.16,"confidence":0.9980469,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.6153430938720703},{"word":"can","start":56.16,"end":56.48,"confidence":0.99902344,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.6219437122344971},{"word":"kindly","start":56.48,"end":56.88,"confidence":0.9980469,"punctuated_word":"kindly","sentiment":"negative","sentiment_score":-0.6307814121246338},{"word":"take","start":56.88,"end":57.2,"confidence":0.99902344,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.6880483627319336},{"word":"my","start":57.2,"end":57.36,"confidence":0.99902344,"punctuated_word":"my","sentiment":"negative","sentiment_score":-0.7017673254013062},{"word":"number","start":57.36,"end":57.68,"confidence":0.99902344,"punctuated_word":"number","sentiment":"negative","sentiment_score":-0.6767206788063049},{"word":"off","start":57.68,"end":57.920002,"confidence":0.9453125,"punctuated_word":"off","sentiment":"negative","sentiment_score":-0.5977128744125366},{"word":"your","start":57.920002,"end":58.24,"confidence":0.99316406,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.636978030204773},{"word":"list","start":58.24,"end":58.56,"confidence":0.9916992,"punctuated_word":"list,","sentiment":"negative","sentiment_score":-0.6178895235061646},{"word":"that'll","start":58.56,"end":58.88,"confidence":0.9628906,"punctuated_word":"that'll","sentiment":"negative","sentiment_score":-0.5160969495773315},{"word":"be","start":58.88,"end":58.96,"confidence":0.9980469,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.33917438983917236},{"word":"great","start":58.96,"end":59.28,"confidence":1.0,"punctuated_word":"great.","sentiment":"neutral","sentiment_score":-0.24712878465652463},{"word":"thank","start":59.28,"end":59.52,"confidence":1.0,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.13620932400226593},{"word":"you","start":59.52,"end":60.02,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.029014579951763153},{"word":"thank","start":65.36,"end":65.6,"confidence":0.9633789,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.12257838249206544},{"word":"you","start":65.6,"end":66.1,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.1413070261478424},{"word":"bye","start":66.32,"end":66.82,"confidence":0.9916992,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.07429256290197372}],"paragraphs":{"transcript":"\nGood morning. Ashton speaking. Good morning. Sorry. I won't be available.\n\nAnd quite honestly, I'm not looking after cybersecurity side of things. So if you can kindly take my number off your list, that'll be great. Thank you. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Good morning.","start":1.04,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.17745806276798248},{"text":"Ashton speaking.","start":1.5999999,"end":2.42,"sentiment":"neutral","sentiment_score":0.07897050678730011},{"text":"Good morning.","start":5.12,"end":5.8599997,"sentiment":"positive","sentiment_score":0.3755304217338562},{"text":"Sorry.","start":49.525,"end":50.025,"sentiment":"negative","sentiment_score":-0.33985984325408936},{"text":"I won't be available.","start":50.565002,"end":51.525,"sentiment":"negative","sentiment_score":-0.4168360009789467}],"sentiment":"neutral","sentiment_score":-0.06757144223559987,"num_words":11,"start":1.04,"end":51.525},{"sentences":[{"text":"And quite honestly, I'm not looking after cybersecurity side of things.","start":51.525,"end":55.68,"sentiment":"negative","sentiment_score":-0.49984591657465155},{"text":"So if you can kindly take my number off your list, that'll be great.","start":55.84,"end":59.28,"sentiment":"negative","sentiment_score":-0.5738697690623147},{"text":"Thank you.","start":59.28,"end":60.02,"sentiment":"neutral","sentiment_score":0.05359737202525139},{"text":"Thank you.","start":65.36,"end":66.1,"sentiment":"neutral","sentiment_score":0.13194270431995392},{"text":"Bye.","start":66.32,"end":66.82,"sentiment":"neutral","sentiment_score":0.07429256290197372}],"sentiment":"negative","sentiment_score":-0.4362369711200396,"num_words":30,"start":51.525,"end":66.82}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Good morning. Ashton speaking.\n\nChannel 0: Yes. Hello. Good morning. Aisin,\n\nChannel 1: Good morning.\n\nChannel 0: this is Mary calling from Vigilance AI. I hope you're doing well. Aisin, we are a cybersecurity company. So we are or we runs an AI MDR platform which investigate and responds with to security events 24 by seven while having human in the loop. Reason we call you because our CTO would love to schedule a quick demo just to introduce about our company, who we are, and what we do.\n\nSo we're just checking your availability if you do have an open schedule looking at on the August 13 next Thursday. Would you be available?\n\nChannel 1: Sorry. I won't be available. And quite honestly, I'm not looking after cybersecurity side of things. So if you can kindly take my number off your list, that'll be great. Thank you.\n\nChannel 0: Mhmm. I see. I understand. Okay then. I'll make\n\nChannel 1: Thank\n\nChannel 0: a\n\nChannel 1: you.\n\nChannel 0: note. Thank you.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Good morning.","start":1.04,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.17745806276798248},{"text":"Ashton speaking.","start":1.5999999,"end":2.42,"sentiment":"neutral","sentiment_score":0.07897050678730011}],"sentiment":"neutral","sentiment_score":0.1282142847776413,"channel":1,"num_words":4,"start":1.04,"end":2.42},{"sentences":[{"text":"Yes.","start":3.12,"end":3.52,"sentiment":"neutral","sentiment_score":0.11270884424448012},{"text":"Hello.","start":3.52,"end":4.0,"sentiment":"neutral","sentiment_score":0.16632837057113647},{"text":"Good morning.","start":4.0,"end":4.74,"sentiment":"neutral","sentiment_score":0.33048802614212036},{"text":"Aisin,","start":5.04,"end":5.52,"sentiment":"neutral","sentiment_score":0.22819989919662476}],"sentiment":"neutral","sentiment_score":0.2336426332592964,"channel":0,"num_words":5,"start":3.12,"end":5.52},{"sentences":[{"text":"Good morning.","start":5.12,"end":5.8599997,"sentiment":"positive","sentiment_score":0.3755304217338562}],"sentiment":"positive","sentiment_score":0.3755304217338562,"channel":1,"num_words":2,"start":5.12,"end":5.8599997},{"sentences":[{"text":"this is Mary calling from Vigilance AI.","start":5.52,"end":8.4,"sentiment":"neutral","sentiment_score":0.2682987515415464},{"text":"I hope you're doing well.","start":8.4,"end":9.78,"sentiment":"positive","sentiment_score":0.5253796577453613},{"text":"Aisin, we are a cybersecurity company.","start":11.28,"end":14.785,"sentiment":"neutral","sentiment_score":0.07376100805898507},{"text":"So we are or we runs an AI MDR platform which investigate and responds with to security events 24 by seven while having human in the loop.","start":15.245001,"end":29.12,"sentiment":"neutral","sentiment_score":0.07585599880527567},{"text":"Reason we call you because our CTO would love to schedule a quick demo just to introduce about our company, who we are, and what we do.","start":29.82,"end":37.04,"sentiment":"neutral","sentiment_score":0.2272346588196578}],"sentiment":"neutral","sentiment_score":0.18237504657978812,"channel":0,"num_words":72,"start":5.52,"end":37.04},{"sentences":[{"text":"So we're just checking your availability if you do have an open schedule looking at on the August 13 next Thursday.","start":37.535004,"end":46.115,"sentiment":"neutral","sentiment_score":0.07012592486682392},{"text":"Would you be available?","start":46.255,"end":47.315002,"sentiment":"neutral","sentiment_score":0.03393986541777849}],"sentiment":"neutral","sentiment_score":0.06433615535497665,"channel":0,"num_words":25,"start":37.535004,"end":47.315002},{"sentences":[{"text":"Sorry.","start":49.525,"end":50.025,"sentiment":"negative","sentiment_score":-0.33985984325408936},{"text":"I won't be available.","start":50.565002,"end":51.525,"sentiment":"negative","sentiment_score":-0.4168360009789467},{"text":"And quite honestly, I'm not looking after cybersecurity side of things.","start":51.525,"end":55.68,"sentiment":"negative","sentiment_score":-0.49984591657465155},{"text":"So if you can kindly take my number off your list, that'll be great.","start":55.84,"end":59.28,"sentiment":"negative","sentiment_score":-0.5738697690623147},{"text":"Thank you.","start":59.28,"end":60.02,"sentiment":"neutral","sentiment_score":0.05359737202525139}],"sentiment":"negative","sentiment_score":-0.4822653422597796,"channel":1,"num_words":32,"start":49.525,"end":60.02},{"sentences":[{"text":"Mhmm.","start":61.464878,"end":61.944878,"sentiment":"neutral","sentiment_score":-0.01527462713420391},{"text":"I see.","start":61.944878,"end":62.744877,"sentiment":"neutral","sentiment_score":-0.011860436759889126},{"text":"I understand.","start":62.744877,"end":63.48488,"sentiment":"neutral","sentiment_score":-0.007353990338742733},{"text":"Okay then.","start":64.26488,"end":64.98488,"sentiment":"neutral","sentiment_score":0.010638006031513214},{"text":"I'll make","start":64.98488,"end":65.38488,"sentiment":"neutral","sentiment_score":0.04364634491503239}],"sentiment":"neutral","sentiment_score":0.006096135617958175,"channel":0,"num_words":9,"start":61.464878,"end":65.38488},{"sentences":[{"text":"Thank","start":65.36,"end":65.6,"sentiment":"neutral","sentiment_score":0.12257838249206544}],"sentiment":"neutral","sentiment_score":0.12257838249206544,"channel":1,"num_words":1,"start":65.36,"end":65.6},{"sentences":[{"text":"a","start":65.38488,"end":65.62488,"sentiment":"neutral","sentiment_score":0.16872909665107727}],"sentiment":"neutral","sentiment_score":0.16872909665107727,"channel":0,"num_words":1,"start":65.38488,"end":65.62488},{"sentences":[{"text":"you.","start":65.6,"end":66.1,"sentiment":"neutral","sentiment_score":0.1413070261478424}],"sentiment":"neutral","sentiment_score":0.1413070261478424,"channel":1,"num_words":1,"start":65.6,"end":66.1},{"sentences":[{"text":"note.","start":65.62488,"end":65.94488,"sentiment":"neutral","sentiment_score":0.11232037842273712},{"text":"Thank you.","start":65.94488,"end":66.76488,"sentiment":"neutral","sentiment_score":0.1979048103094101}],"sentiment":"neutral","sentiment_score":0.16937666634718576,"channel":0,"num_words":3,"start":65.62488,"end":66.76488},{"sentences":[{"text":"Bye.","start":66.32,"end":66.82,"sentiment":"neutral","sentiment_score":0.07429256290197372}],"sentiment":"neutral","sentiment_score":0.07429256290197372,"channel":1,"num_words":1,"start":66.32,"end":66.82}]},"summary":{"result":"success","short":"A representative from A distrance AI called a cybersecurity company to schedule a demo to introduce their AI MDR platform and answer security questions. The company's CTO is not available and the representative asks to be taken off their list. The call ends with the representative thanking the company and saying goodbye."},"intents":{"segments":[{"text":"Reason we call you because our CTO would love to schedule a quick demo just to introduce about our company, who we are, and what we do.","start_word":56,"end_word":82,"intents":[{"intent":"Schedule demo","confidence_score":0.29049045}]}]},"sentiments":{"segments":[{"text":"Good morning. Ashton speaking. Yes. Hello. Good morning. Aisin, Good morning. this is Mary calling from Vigilance AI.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.22136500477790833},{"text":"I hope you're doing well.","start_word":18,"end_word":22,"sentiment":"positive","sentiment_score":0.5170609951019287},{"text":"Aisin, we are a cybersecurity company. So we are or we runs an AI MDR platform which investigate and responds with to security events 24 by seven while having human in the loop. Reason we call you because our CTO would love to schedule a quick demo just to introduce about our company, who we are, and what we do. So we're just checking your availability if you do have an open schedule looking at on the August 13 next Thursday. Would you be available?","start_word":23,"end_word":107,"sentiment":"neutral","sentiment_score":0.11949591338634492},{"text":"Sorry. I won't be available. And quite honestly, I'm not looking after cybersecurity side of things. So if you can kindly take my number off your list, that'll be great.","start_word":108,"end_word":137,"sentiment":"negative","sentiment_score":-0.5132354497909546},{"text":"Thank you. Mhmm. I see. I understand. Okay then. I'll make Thank a you. note. Thank you. Bye.","start_word":138,"end_word":155,"sentiment":"neutral","sentiment_score":0.06073302403092384}],"average":{"sentiment":"neutral","sentiment_score":0.013409449837424538}}}}