{"metadata":{"transaction_key":"deprecated","request_id":"019fc571-881f-72b1-8026-9a5d2a10bb16","sha256":"c0d748fe5efacc8d8840673c68b2924707e579a396b8865662d4b1c1a4cba343","created":"2026-08-03T02:26:20.771Z","duration":13.247937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":30},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":11}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No message can be left on this service. 0738828226. This message bank is full. Please try again later. Goodbye.","confidence":1.0,"words":[{"word":"no","start":0.39999998,"end":0.71999997,"confidence":0.5073242,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.6638070344924927},{"word":"message","start":0.71999997,"end":1.12,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5647241473197937},{"word":"can","start":1.12,"end":1.28,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.7108316421508789},{"word":"be","start":1.28,"end":1.4399999,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.638891339302063},{"word":"left","start":1.4399999,"end":1.68,"confidence":1.0,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.630734384059906},{"word":"on","start":1.68,"end":1.8399999,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.5233868956565857},{"word":"this","start":1.8399999,"end":2.08,"confidence":0.99609375,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.647007405757904},{"word":"service","start":2.08,"end":2.58,"confidence":0.9975586,"punctuated_word":"service.","sentiment":"negative","sentiment_score":-0.5892712473869324},{"word":"0738828226","start":2.72,"end":7.9400005,"confidence":0.99519044,"punctuated_word":"0738828226.","sentiment":"neutral","sentiment_score":-0.2582901120185852},{"word":"this","start":8.08,"end":8.32,"confidence":0.99902344,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8597779870033264},{"word":"message","start":8.32,"end":8.72,"confidence":0.9970703,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8356727361679077},{"word":"bank","start":8.72,"end":8.96,"confidence":0.9951172,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.9124484658241272},{"word":"is","start":8.96,"end":9.2,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9242435693740844},{"word":"full","start":9.2,"end":9.679999,"confidence":0.9995117,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.88374263048172},{"word":"please","start":9.679999,"end":10.0,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.8775907754898071},{"word":"try","start":10.0,"end":10.24,"confidence":1.0,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.8402755260467529},{"word":"again","start":10.24,"end":10.559999,"confidence":1.0,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.8257480263710022},{"word":"later","start":10.559999,"end":11.059999,"confidence":1.0,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.8464492559432983},{"word":"goodbye","start":12.0,"end":12.5,"confidence":0.9995117,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.523354172706604}],"paragraphs":{"transcript":"\nNo message can be left on this service. 0738828226. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.39999998,"end":2.58,"sentiment":"negative","sentiment_score":-0.6210817620158195},{"text":"0738828226.","start":2.72,"end":7.9400005,"sentiment":"neutral","sentiment_score":-0.2582901120185852},{"text":"This message bank is full.","start":8.08,"end":9.679999,"sentiment":"negative","sentiment_score":-0.8831770777702331},{"text":"Please try again later.","start":9.679999,"end":11.059999,"sentiment":"negative","sentiment_score":-0.8475158959627151},{"text":"Goodbye.","start":12.0,"end":12.5,"sentiment":"negative","sentiment_score":-0.523354172706604}],"sentiment":"negative","sentiment_score":-0.7134867028186196,"num_words":19,"start":0.39999998,"end":12.5}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No message can be left on this service. 0738828226. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.39999998,"end":2.58,"sentiment":"negative","sentiment_score":-0.6210817620158195},{"text":"0738828226.","start":2.72,"end":7.9400005,"sentiment":"neutral","sentiment_score":-0.2582901120185852},{"text":"This message bank is full.","start":8.08,"end":9.679999,"sentiment":"negative","sentiment_score":-0.8831770777702331},{"text":"Please try again later.","start":9.679999,"end":11.059999,"sentiment":"negative","sentiment_score":-0.8475158959627151},{"text":"Goodbye.","start":12.0,"end":12.5,"sentiment":"negative","sentiment_score":-0.523354172706604}],"sentiment":"negative","sentiment_score":-0.7134867028186196,"channel":1,"num_words":19,"start":0.39999998,"end":12.5}]},"summary":{"result":"success","short":"No message can be left on this service. 0738828226. This message bank is full. Please try again later. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":18,"end_word":18,"intents":[{"intent":"Request to try again","confidence_score":0.012498309},{"intent":"Inform about full service","confidence_score":0.14177959}]}]},"sentiments":{"segments":[{"text":"No message can be left on this service.","start_word":0,"end_word":7,"sentiment":"negative","sentiment_score":-0.6175472736358643},{"text":"0738828226.","start_word":8,"end_word":8,"sentiment":"neutral","sentiment_score":-0.2582901120185852},{"text":"This message bank is full. Please try again later. Goodbye.","start_word":9,"end_word":18,"sentiment":"negative","sentiment_score":-0.8089504241943359}],"average":{"sentiment":"negative","sentiment_score":-0.6413973490397136}}}}