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And what I'm happy to do is obviously stop the rent as of today because you've sort of said the unit's ready. So we won't charge rent. But if it's okay, what I will do Sharon's back on Monday. And, typically, as I said, what happens is we go through and do a bit of a, like, a final inspection. I understand the carpet is is stained and and look yeah. No. So are you ideally wanting us to to clean it and then just deduct it from the bond? And if so, we can come back to you with that charge. Yeah. Sure. And the carpet, look, if I'm honest, we probably can't clean it because it I'm not gonna be able to to clean that. I'm gonna have to replace it. Okay. So we can clean the rest of the place and then replace the carpet. The bond, I think, was $12.20. So we I'll get you on to go through Monday and then come back to you with the cost that we are proposing to deduct from the bond. And then if you can sort of say, yeah, you're happy with that or no, you'd like to do whatever. And then that way, we can sort of finalize things. Is that is that okay? Yeah. Sure. So what I'll do is I'll I thought I'd email you today with with that so you've got that record. Then if you can just reply to my email, sort of say, yeah. That's that's fine or whatever it is. So I've got your email address as ChanelHarrington@RocketMail.com, and that's s h a, n n, e, l l, e, Harrington, h a, r r, I n g t o n, at RocketMail dot com. Cool. Alright. I'll send you the email in probably half an hour or so. And then I'll on Monday. Yeah. Okay. No problem. Thank you. 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hi. It's Mike at Cooler Bath. Hi. Okay. So I've I've had a a bit of a a chat to various people.\n\nAnd what I'm happy to do is obviously stop the rent as of today because you've sort of said the unit's ready. So we won't charge rent. But if it's okay, what I will do Sharon's back on Monday. And, typically, as I said, what happens is we go through and do a bit of a, like, a final inspection. I understand the carpet is is stained and and look yeah.\n\nNo. So are you ideally wanting us to to clean it and then just deduct it from the bond? And if so, we can come back to you with that charge. Yeah. Sure.\n\nAnd the carpet, look, if I'm honest, we probably can't clean it because it I'm not gonna be able to to clean that. I'm gonna have to replace it. Okay. So we can clean the rest of the place and then replace the carpet. The bond, I think, was $12.20.\n\nSo we I'll get you on to go through Monday and then come back to you with the cost that we are proposing to deduct from the bond. And then if you can sort of say, yeah, you're happy with that or no, you'd like to do whatever. And then that way, we can sort of finalize things. Is that is that okay? Yeah.\n\nSure. So what I'll do is I'll I thought I'd email you today with with that so you've got that record. Then if you can just reply to my email, sort of say, yeah. That's that's fine or whatever it is. So I've got your email address as ChanelHarrington@RocketMail.com, and that's s h a, n n, e, l l, e, Harrington, h a, r r, I n g t o n, at RocketMail dot com.\n\nCool. Alright. I'll send you the email in probably half an hour or so. And then I'll on Monday. Yeah.\n\nOkay. No problem. Thank you. Bye bye.","paragraphs":[{"sentences":[{"text":"Chanel, hi.","start":2.32,"end":2.96,"sentiment":"neutral","sentiment_score":0.04119864013046026},{"text":"It's Mike at Cooler Bath.","start":2.96,"end":4.42,"sentiment":"neutral","sentiment_score":0.08511150926351548},{"text":"Hi.","start":6.0,"end":6.5,"sentiment":"neutral","sentiment_score":0.10442280769348145},{"text":"Okay.","start":7.2,"end":7.52,"sentiment":"neutral","sentiment_score":0.12206397205591202},{"text":"So I've I've had a a bit of a a chat to various people.","start":7.52,"end":11.44,"sentiment":"neutral","sentiment_score":0.06314261896269661}],"sentiment":"neutral","sentiment_score":0.07036688138285409,"num_words":23,"start":2.32,"end":11.44},{"sentences":[{"text":"And what I'm happy to do is obviously stop the rent as of today because you've sort of said the unit's ready.","start":11.44,"end":19.585,"sentiment":"positive","sentiment_score":0.40123994851654227},{"text":"So we won't charge rent.","start":20.765,"end":22.125,"sentiment":"neutral","sentiment_score":0.21182484924793243},{"text":"But if it's okay, what I will do Sharon's back on Monday.","start":22.125,"end":25.505001,"sentiment":"neutral","sentiment_score":0.2630501091480255},{"text":"And, typically, as I said, what happens is we go through and do a bit of a, like, a final inspection.","start":25.724998,"end":30.785,"sentiment":"neutral","sentiment_score":0.05028212895350797},{"text":"I understand the carpet is is stained and and look yeah.","start":31.22,"end":37.8,"sentiment":"neutral","sentiment_score":-0.09994861889969218}],"sentiment":"neutral","sentiment_score":0.18309146934516832,"num_words":71,"start":11.44,"end":37.8},{"sentences":[{"text":"No.","start":41.78,"end":42.18,"sentiment":"neutral","sentiment_score":-0.15382692217826843},{"text":"So are you ideally wanting us to to clean it and then just deduct it from the bond?","start":42.18,"end":47.845,"sentiment":"neutral","sentiment_score":-0.07840491024156411},{"text":"And if so, we can come back to you with that charge.","start":47.845,"end":50.185,"sentiment":"neutral","sentiment_score":0.006884564645588398},{"text":"Yeah.","start":51.525,"end":51.845,"sentiment":"neutral","sentiment_score":0.015601396560668944},{"text":"Sure.","start":51.845,"end":52.345,"sentiment":"neutral","sentiment_score":-0.00630306638777256}],"sentiment":"neutral","sentiment_score":-0.044642490927468644,"num_words":33,"start":41.78,"end":52.345},{"sentences":[{"text":"And the carpet, look, if I'm honest, we probably can't clean it because it I'm not gonna be able to to clean that.","start":52.485,"end":60.960003,"sentiment":"neutral","sentiment_score":-0.3300741175594537},{"text":"I'm gonna have to replace it.","start":60.960003,"end":62.5,"sentiment":"neutral","sentiment_score":-0.31297528743743896},{"text":"Okay.","start":63.600002,"end":64.08,"sentiment":"neutral","sentiment_score":-0.045468442142009735},{"text":"So we can clean the rest of the place and then replace the carpet.","start":64.08,"end":67.78,"sentiment":"neutral","sentiment_score":-0.03274203836917877},{"text":"The bond, I think, was $12.20.","start":68.08,"end":70.1,"sentiment":"neutral","sentiment_score":-0.052665923411647476}],"sentiment":"neutral","sentiment_score":-0.20578817896544932,"num_words":50,"start":52.485,"end":70.1},{"sentences":[{"text":"So we I'll get you on to go through Monday and then come back to you with the cost that we are proposing to deduct from the bond.","start":70.880005,"end":77.575005,"sentiment":"neutral","sentiment_score":0.02618568137820278},{"text":"And then if you can sort of say, yeah, you're happy with that or no, you'd like to do whatever.","start":77.575005,"end":81.83501,"sentiment":"neutral","sentiment_score":0.13572770953178406},{"text":"And then that way, we can sort of finalize things.","start":82.535,"end":85.015,"sentiment":"neutral","sentiment_score":0.19996823817491532},{"text":"Is that is that okay?","start":85.015,"end":86.235,"sentiment":"neutral","sentiment_score":0.19551790058612822},{"text":"Yeah.","start":93.1,"end":93.5,"sentiment":"neutral","sentiment_score":0.05606905743479729}],"sentiment":"neutral","sentiment_score":0.10126709705218673,"num_words":64,"start":70.880005,"end":93.5},{"sentences":[{"text":"Sure.","start":93.5,"end":94.0,"sentiment":"neutral","sentiment_score":0.09356069564819336},{"text":"So what I'll do is I'll I thought I'd email you today with with that so you've got that record.","start":95.02,"end":100.06,"sentiment":"neutral","sentiment_score":0.08907502219080925},{"text":"Then if you can just reply to my email, sort of say, yeah.","start":100.06,"end":102.86,"sentiment":"neutral","sentiment_score":0.05866712016554979},{"text":"That's that's fine or whatever it is.","start":102.86,"end":105.325,"sentiment":"neutral","sentiment_score":0.054542148751871924},{"text":"So I've got your email address as ChanelHarrington@RocketMail.com, and that's s h a, n n, e, l l, e, Harrington, h a, r r, I n g t o n, at RocketMail dot com.","start":105.465,"end":123.19,"sentiment":"neutral","sentiment_score":0.024744401576326173}],"sentiment":"neutral","sentiment_score":0.051477845286329586,"num_words":75,"start":93.5,"end":123.19},{"sentences":[{"text":"Cool.","start":124.21,"end":124.71,"sentiment":"neutral","sentiment_score":0.3269962668418884},{"text":"Alright.","start":124.770004,"end":125.09,"sentiment":"neutral","sentiment_score":0.153559610247612},{"text":"I'll send you the email in probably half an hour or so.","start":125.09,"end":128.63,"sentiment":"neutral","sentiment_score":0.06769968445102374},{"text":"And then I'll on Monday.","start":133.08499,"end":134.94499,"sentiment":"neutral","sentiment_score":0.05286883264780044},{"text":"Yeah.","start":135.885,"end":136.36499,"sentiment":"neutral","sentiment_score":0.25744789838790894}],"sentiment":"neutral","sentiment_score":0.09073720760643482,"num_words":20,"start":124.21,"end":136.36499},{"sentences":[{"text":"Okay.","start":136.36499,"end":136.86499,"sentiment":"positive","sentiment_score":0.5108753442764282},{"text":"No problem.","start":137.72499,"end":138.36499,"sentiment":"positive","sentiment_score":0.4725705683231354},{"text":"Thank you.","start":138.36499,"end":138.765,"sentiment":"positive","sentiment_score":0.556676834821701},{"text":"Bye bye.","start":138.765,"end":139.50499,"sentiment":"neutral","sentiment_score":0.18207228928804398}],"sentiment":"positive","sentiment_score":0.4190735327345984,"num_words":7,"start":136.36499,"end":139.50499}]}}]},{"alternatives":[{"transcript":"Hello. Chanel speaking. Hi, Mike. Yes. Yep. Yeah. And it hasn't been cleaned. There's sand and bits and pieces on the floor and benches not wiped down. Bathrooms haven't been done. Yes. That would that would be great. Yep. Yep. Yeah. Yep. Yes. Yep. Yeah. That would be great. Yeah. Yeah. And then I can hand back the keys and that sort of thing as well because I've still got I've just gotta check his mailbox. Yeah. That's fine. Yep. Yep. Yep. That's right. Yep. That's correct. Yep. Perfect. And I'll no worries. And I'll just fix her a a response, and we'll speak on Monday when Sharon's back. Yep. No worries. Thanks so much for your help, mate. Alright. See you. 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Chanel speaking.\n\nChannel 0: Chanel, hi. It's Mike at Cooler Bath.\n\nChannel 1: Hi, Mike.\n\nChannel 0: Hi. Okay. So I've I've had a a bit of a a chat to various people. And what I'm happy to do is obviously stop the rent as of today because you've sort of said the unit's ready.\n\nChannel 1: Yes.\n\nChannel 0: So we won't charge rent. But if it's okay, what I will do Sharon's back on Monday. And, typically, as I said, what happens is we go through and do a bit of a, like, a\n\nChannel 1: Yep.\n\nChannel 0: final inspection. I understand the carpet is is stained\n\nChannel 1: Yeah.\n\nChannel 0: and\n\nChannel 1: And\n\nChannel 0: and\n\nChannel 1: it hasn't\n\nChannel 0: look\n\nChannel 1: been cleaned. There's sand and bits and pieces\n\nChannel 0: yeah.\n\nChannel 1: on the floor and benches not wiped down. Bathrooms haven't been done.\n\nChannel 0: No. So are you ideally wanting us to to clean it and then just deduct it from the bond? And if so, we\n\nChannel 1: Yes.\n\nChannel 0: can come back to you with\n\nChannel 1: That\n\nChannel 0: that\n\nChannel 1: would\n\nChannel 0: charge.\n\nChannel 1: that would be great. Yep.\n\nChannel 0: Yeah. Sure. And the carpet, look, if I'm honest, we probably can't clean it because\n\nChannel 1: Yep.\n\nChannel 0: it I'm not gonna be able to to clean that.\n\nChannel 1: Yeah.\n\nChannel 0: I'm gonna have to replace it.\n\nChannel 1: Yep.\n\nChannel 0: Okay. So we can clean the rest of the place and then replace the carpet. The bond, I think, was $12.20. So\n\nChannel 1: Yes.\n\nChannel 0: we I'll get you on to go through Monday and then come back to you with the cost that we are proposing to deduct from the bond. And then if you can sort of say, yeah, you're happy with that or no, you'd like to do whatever.\n\nChannel 1: Yep.\n\nChannel 0: And then that way, we can sort of finalize things. Is that\n\nChannel 1: Yeah.\n\nChannel 0: is that\n\nChannel 1: That would\n\nChannel 0: okay?\n\nChannel 1: be great. Yeah. Yeah. And then I can hand back the keys and that sort of thing as well because I've still got I've just gotta check his mailbox.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: Sure. So what I'll do is I'll I thought I'd email you today with with that so you've got that record. Then if you can just reply to my email, sort of say, yeah. That's that's fine\n\nChannel 1: That's\n\nChannel 0: or\n\nChannel 1: fine.\n\nChannel 0: whatever it\n\nChannel 1: Yep.\n\nChannel 0: is. So\n\nChannel 1: Yep.\n\nChannel 0: I've got your email address as ChanelHarrington@RocketMail.com,\n\nChannel 1: Yep. That's right.\n\nChannel 0: and that's s h a, n n, e, l l, e, Harrington, h a, r r, I n g t o n,\n\nChannel 1: Yep.\n\nChannel 0: at RocketMail\n\nChannel 1: That's correct.\n\nChannel 0: dot com.\n\nChannel 1: Yep. Perfect.\n\nChannel 0: Cool. Alright. I'll send you the email in probably half\n\nChannel 1: And\n\nChannel 0: an\n\nChannel 1: I'll\n\nChannel 0: hour or so.\n\nChannel 1: no worries. And I'll just fix her a a response, and we'll\n\nChannel 0: And\n\nChannel 1: speak\n\nChannel 0: then\n\nChannel 1: on\n\nChannel 0: I'll\n\nChannel 1: Monday\n\nChannel 0: on\n\nChannel 1: when\n\nChannel 0: Monday.\n\nChannel 1: Sharon's back. Yep. No worries.\n\nChannel 0: Yeah.\n\nChannel 1: Thanks so\n\nChannel 0: Okay.\n\nChannel 1: much for your help, mate.\n\nChannel 0: No problem. Thank you.\n\nChannel 1: Alright.\n\nChannel 0: Bye bye.\n\nChannel 1: See you. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.39999998,"end":0.79999995,"sentiment":"neutral","sentiment_score":0.023426327854394913},{"text":"Chanel speaking.","start":0.79999995,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.020184787921607494}],"sentiment":"neutral","sentiment_score":0.021265301232536633,"channel":1,"num_words":3,"start":0.39999998,"end":1.6999999},{"sentences":[{"text":"Chanel, hi.","start":2.32,"end":2.96,"sentiment":"neutral","sentiment_score":0.04119864013046026},{"text":"It's Mike at Cooler Bath.","start":2.96,"end":4.42,"sentiment":"neutral","sentiment_score":0.08511150926351548}],"sentiment":"neutral","sentiment_score":0.07256497522549969,"channel":0,"num_words":7,"start":2.32,"end":4.42},{"sentences":[{"text":"Hi, 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