{"metadata":{"transaction_key":"deprecated","request_id":"01a0f526-f318-79b1-acae-693164f05b90","sha256":"a4117beb893880314fb81c2135db4febf50a0e4f361949db1a30dbf469c613d6","created":"2026-10-01T01:49:26.606Z","duration":8.999937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":41,"output_tokens":41},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":41,"output_tokens":12}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"The person you've called is not available. I can let them know you've called by sending a text message with your phone number. If you don't want to send a text","confidence":1.0,"words":[{"word":"the","start":1.92,"end":2.0,"confidence":0.63671875,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.7017656564712524},{"word":"person","start":2.0,"end":2.32,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.6595656871795654},{"word":"you've","start":2.32,"end":2.56,"confidence":0.84716797,"punctuated_word":"you've","sentiment":"negative","sentiment_score":-0.6814879179000854},{"word":"called","start":2.56,"end":2.8,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.6794483065605164},{"word":"is","start":2.8,"end":3.04,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.7879243493080139},{"word":"not","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.7861242890357971},{"word":"available","start":3.1999998,"end":3.6999998,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.7239125370979309},{"word":"i","start":3.9199998,"end":4.08,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.3000028729438782},{"word":"can","start":4.08,"end":4.24,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.27450883388519287},{"word":"let","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"let","sentiment":"neutral","sentiment_score":-0.1364983320236206},{"word":"them","start":4.4,"end":4.64,"confidence":0.99902344,"punctuated_word":"them","sentiment":"neutral","sentiment_score":-0.10648271441459656},{"word":"know","start":4.64,"end":4.7999997,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.21828006207942963},{"word":"you've","start":4.7999997,"end":4.96,"confidence":0.7915039,"punctuated_word":"you've","sentiment":"neutral","sentiment_score":-0.02646011114120483},{"word":"called","start":4.96,"end":5.2799997,"confidence":1.0,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.028660506010055545},{"word":"by","start":5.2799997,"end":5.44,"confidence":1.0,"punctuated_word":"by","sentiment":"neutral","sentiment_score":-0.07151375710964203},{"word":"sending","start":5.44,"end":5.68,"confidence":1.0,"punctuated_word":"sending","sentiment":"neutral","sentiment_score":-0.0973035991191864},{"word":"a","start":5.68,"end":5.8399997,"confidence":0.9921875,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1914932131767273},{"word":"text","start":5.8399997,"end":6.08,"confidence":1.0,"punctuated_word":"text","sentiment":"neutral","sentiment_score":-0.06241367757320404},{"word":"message","start":6.08,"end":6.3999996,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.08179716765880585},{"word":"with","start":6.3999996,"end":6.56,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.04348139464855194},{"word":"your","start":6.56,"end":6.72,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.15222758054733276},{"word":"phone","start":6.72,"end":6.96,"confidence":1.0,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.05082824826240539},{"word":"number","start":6.96,"end":7.44,"confidence":0.9995117,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":-0.08408284932374954},{"word":"if","start":7.44,"end":7.6,"confidence":0.9970703,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.2968865633010864},{"word":"you","start":7.6,"end":7.68,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2868333160877228},{"word":"don't","start":7.68,"end":8.0,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.2807832956314087},{"word":"want","start":8.0,"end":8.24,"confidence":1.0,"punctuated_word":"want","sentiment":"negative","sentiment_score":-0.3395705819129944},{"word":"to","start":8.24,"end":8.32,"confidence":0.9902344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.45267701148986816},{"word":"send","start":8.32,"end":8.48,"confidence":0.99902344,"punctuated_word":"send","sentiment":"negative","sentiment_score":-0.5195114016532898},{"word":"a","start":8.48,"end":8.639999,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5139443874359131},{"word":"text","start":8.639999,"end":8.999937,"confidence":0.9951172,"punctuated_word":"text","sentiment":"neutral","sentiment_score":-0.3292536437511444}],"paragraphs":{"transcript":"\nThe person you've called is not available. I can let them know you've called by sending a text message with your phone number. If you don't want to send a text","paragraphs":[{"sentences":[{"text":"The person you've called is not available.","start":1.92,"end":3.6999998,"sentiment":"negative","sentiment_score":-0.7171755347933088},{"text":"I can let them know you've called by sending a text message with your phone number.","start":3.9199998,"end":7.44,"sentiment":"neutral","sentiment_score":-0.11135944491252303},{"text":"If you don't want to send a text","start":7.44,"end":8.999937,"sentiment":"negative","sentiment_score":-0.37743252515792847}],"sentiment":"neutral","sentiment_score":-0.31682064720699865,"num_words":31,"start":1.92,"end":8.999937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: The person you've called is not available. I can let them know you've called by sending a text message with your phone number. If you don't want to send a text","paragraphs":[{"sentences":[{"text":"The person you've called is not available.","start":1.92,"end":3.6999998,"sentiment":"negative","sentiment_score":-0.7171755347933088},{"text":"I can let them know you've called by sending a text message with your phone number.","start":3.9199998,"end":7.44,"sentiment":"neutral","sentiment_score":-0.11135944491252303},{"text":"If you don't want to send a text","start":7.44,"end":8.999937,"sentiment":"negative","sentiment_score":-0.37743252515792847}],"sentiment":"neutral","sentiment_score":-0.31682064720699865,"channel":1,"num_words":31,"start":1.92,"end":8.999937}]},"summary":{"result":"success","short":"The person you've called is not available. I can let them know you've called by sending a text message with your phone number. If you don't want to send a text"},"intents":{"segments":[{"text":"I can let them know you've called by sending a text message with your phone number.","start_word":7,"end_word":22,"intents":[{"intent":"Notify unavailability","confidence_score":0.0070549594},{"intent":"Offer text message","confidence_score":0.0062564937}]}]},"sentiments":{"segments":[{"text":"The person you've called is not available.","start_word":0,"end_word":6,"sentiment":"negative","sentiment_score":-0.7107117176055908},{"text":"I can let them know you've called by sending a text message with your phone number.","start_word":7,"end_word":22,"sentiment":"neutral","sentiment_score":-0.105512373149395},{"text":"If you don't want to send a text","start_word":23,"end_word":30,"sentiment":"negative","sentiment_score":-0.4009590148925781}],"average":{"sentiment":"neutral","sentiment_score":-0.33238815679782774}}}}