{"metadata":{"transaction_key":"deprecated","request_id":"01a0e5fc-6413-7e53-82d2-57ec1e19ac13","sha256":"5faa3849a7449ea55e05d63be2ab9ad585a63934c76185f4405723d72c3e9892","created":"2026-09-28T03:08:39.122Z","duration":7.4159374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":18},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've contacted Stuart Nilsen. Please leave a message.","confidence":0.90527344,"words":[{"word":"hi","start":0.39999998,"end":0.56,"confidence":0.7890625,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.016282133758068085},{"word":"you've","start":0.56,"end":0.79999995,"confidence":0.78564453,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.23288409411907196},{"word":"contacted","start":0.79999995,"end":1.3,"confidence":0.9951172,"punctuated_word":"contacted","sentiment":"neutral","sentiment_score":-0.25374364852905273},{"word":"stuart","start":1.36,"end":1.5999999,"confidence":0.74365234,"punctuated_word":"Stuart","sentiment":"neutral","sentiment_score":-0.1622496247291565},{"word":"nilsen","start":1.5999999,"end":2.08,"confidence":0.6876221,"punctuated_word":"Nilsen.","sentiment":"negative","sentiment_score":-0.3468807339668274},{"word":"please","start":2.08,"end":2.32,"confidence":0.9277344,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.5582886338233948},{"word":"leave","start":2.32,"end":2.48,"confidence":0.90527344,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.46140462160110474},{"word":"a","start":2.48,"end":2.72,"confidence":0.9921875,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4975556135177612},{"word":"message","start":2.72,"end":3.22,"confidence":1.0,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.29949480295181274}],"paragraphs":{"transcript":"\nHi. You've contacted Stuart Nilsen. Please leave a message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.39999998,"end":0.56,"sentiment":"neutral","sentiment_score":-0.016282133758068085},{"text":"You've contacted Stuart Nilsen.","start":0.56,"end":2.08,"sentiment":"neutral","sentiment_score":-0.24893952533602715},{"text":"Please leave a message.","start":2.08,"end":3.22,"sentiment":"negative","sentiment_score":-0.45418591797351837}],"sentiment":"neutral","sentiment_score":-0.31430932299958336,"num_words":9,"start":0.39999998,"end":3.22}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've contacted Stuart Nilsen. Please leave a message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.39999998,"end":0.56,"sentiment":"neutral","sentiment_score":-0.016282133758068085},{"text":"You've contacted Stuart Nilsen.","start":0.56,"end":2.08,"sentiment":"neutral","sentiment_score":-0.24893952533602715},{"text":"Please leave a message.","start":2.08,"end":3.22,"sentiment":"negative","sentiment_score":-0.45418591797351837}],"sentiment":"neutral","sentiment_score":-0.31430932299958336,"channel":1,"num_words":9,"start":0.39999998,"end":3.22}]},"summary":{"result":"success","short":"Hi. You've contacted Stuart Nilsen. Please leave a message."},"intents":{"segments":[{"text":"Please leave a message.","start_word":5,"end_word":8,"intents":[{"intent":"Leave message","confidence_score":0.67881215}]}]},"sentiments":{"segments":[{"text":"Hi. You've contacted Stuart Nilsen.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":-0.23237304389476776},{"text":"Please leave a message.","start_word":5,"end_word":8,"sentiment":"negative","sentiment_score":-0.48338159918785095}],"average":{"sentiment":"neutral","sentiment_score":-0.31604252921210396}}}}