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There was the email with like, if I had anything that I needed to follow-up on with regards to, like, if I needed any additional information, which I haven't come across anything that I've needed because you were so thorough in providing everything. But the statement of advice, which, like, is a report of everything, like, all my research and and data collation following our conversation would take me a couple of weeks to put together. Definitely not a couple of days. Yeah. Yeah. That was definitely if I needed any other research, like an email put together with anything that I might have needed information wise. Because I remember we we were standing at the door and we shook hands when you said that. I I remember, yeah, that exact conversation. And that was just with regards to, like, if I needed any reports or documents from you, you know, following up on on any information. But you've been so like, the documents you brought for me have been excellent, and the conversation we had has provided me with any other questions that I I basically had when we were we were chatting. Yes. Yeah. And you sent that through. So, like, I've yeah. I've I've got everything. Yeah. No. Oh, I'm I am good. I am not that good. Oh, I am so sorry. No. Oh, I am I am not that clever. No. Oh, I'm so sorry, my darlings. No. I no. I've had a look through everything. And, yes, I've I've seen all your email that you you've sent me, and I've been tearing into that. And I've been working with my power planner to to look at investment options and and see where we can go with everything. And, yeah, your conversation today scheduled everything in, so we're good. Absolutely. Yeah. Absolutely ready by then. Yeah. I'm more than happy to. It'll just be an email document, and like, when we meet face to face, I'll obviously have it printed so we can go through so that it's a little bit more formal and a little bit nicer to look at. But, yeah, 100%. I'll I can email it to you ahead of it. And then on the Friday, I'm gonna tell you now, it's gonna basically be just you and me. Well, the three of us. Because my team are all starting to work from home on Friday, so it's gonna be a pretty quiet office. But I can still make a main cup of coffee, so that's okay. Exactly. No. That's absolutely perfect. Well, you guys have the best time over in New Zealand, and I will see you in a couple of weeks. No. That's okay. Sorry for the confusion. I'll talk to you guys soon. 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Good afternoon, Dean. Larissa from Spokey Financial. How are you going? That's good.\n\nSamantha, let me know that you wanted to chat about a report. There was the email with like, if I had anything that I needed to follow-up on with regards to, like, if I needed any additional information, which I haven't come across anything that I've needed because you were so thorough in providing everything. But the statement of advice, which, like, is a report of everything, like, all my research and and data collation following our conversation would take me a couple of weeks to put together. Definitely not a couple of days. Yeah.\n\nYeah. That was definitely if I needed any other research, like an email put together with anything that I might have needed information wise. Because I remember we we were standing at the door and we shook hands when you said that. I I remember, yeah, that exact conversation. And that was just with regards to, like, if I needed any reports or documents from you, you know, following up on on any information.\n\nBut you've been so like, the documents you brought for me have been excellent, and the conversation we had has provided me with any other questions that I I basically had when we were we were chatting. Yes. Yeah. And you sent that through. So, like, I've yeah.\n\nI've I've got everything. Yeah. No. Oh, I'm I am good. I am not that good.\n\nOh, I am so sorry. No. Oh, I am I am not that clever. No. Oh, I'm so sorry, my darlings.\n\nNo. I no. I've had a look through everything. And, yes, I've I've seen all your email that you you've sent me, and I've been tearing into that. And I've been working with my power planner to to look at investment options and and see where we can go with everything.\n\nAnd, yeah, your conversation today scheduled everything in, so we're good. Absolutely. Yeah. Absolutely ready by then. Yeah.\n\nI'm more than happy to. It'll just be an email document, and like, when we meet face to face, I'll obviously have it printed so we can go through so that it's a little bit more formal and a little bit nicer to look at. But, yeah, 100%. I'll I can email it to you ahead of it. And then on the Friday, I'm gonna tell you now, it's gonna basically be just you and me.\n\nWell, the three of us. Because my team are all starting to work from home on Friday, so it's gonna be a pretty quiet office. But I can still make a main cup of coffee, so that's okay. Exactly. No.\n\nThat's absolutely perfect. Well, you guys have the best time over in New Zealand, and I will see you in a couple of weeks. No. That's okay. Sorry for the confusion.\n\nI'll talk to you guys soon. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":3.36,"end":3.76,"sentiment":"neutral","sentiment_score":0.1866004467010498},{"text":"Good afternoon, Dean.","start":3.76,"end":4.96,"sentiment":"positive","sentiment_score":0.3621848225593567},{"text":"Larissa from Spokey Financial.","start":4.96,"end":6.66,"sentiment":"neutral","sentiment_score":0.2777365744113922},{"text":"How are you going?","start":6.72,"end":7.62,"sentiment":"neutral","sentiment_score":0.2999170571565628},{"text":"That's good.","start":9.44,"end":10.42,"sentiment":"positive","sentiment_score":0.593748927116394}],"sentiment":"positive","sentiment_score":0.34080480677740915,"num_words":14,"start":3.36,"end":10.42},{"sentences":[{"text":"Samantha, let me know that you wanted to chat about a report.","start":11.28,"end":15.139999,"sentiment":"neutral","sentiment_score":0.07577223951617877},{"text":"There was the email with like, if I had anything that I needed to follow-up on with regards to, like, if I needed 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I'm here. Very good. Thanks, Russell. Now you said you were gonna send us a report after our chat. You're gonna have it to us the next day. Oh, no. The next week. Yep. Alright. You think you were gonna send us something and have it through by Monday and send it to us to send it to us to go through. And I just said because I remember saying to you, I said, look, don't rush. Words come back to haunt me. I said, don't rush. You know, if it's not, you know, take your time. If it's, you know, Tuesday or Wednesday, whatever, later in the week, it's all good. So what were you talking about with that? Yeah. Yeah. I I I sent you an email because you did ask for some stuff, and I sent all that through as well, I think. Yeah. Okay. That's alright. That's my misunderstanding. I I was Find it. I was under the under my interpretation was you're gonna send through your report. So I've been sitting here I've been sitting here for weeks waiting for this report. It's never arrived. Very good. No. No dramas. No dramas. Yep. No. That's all cool. All cool. I I'll talk I'll get rid of that out of my head. But if it's really like, we booked an appointment to catch up on the May 22, I think it is, whatever it is that's booked in there. But if you could send send through anything before then so I've got a chance to go through it, that would be amazing. Yeah. Yeah. Yeah. Sweet hands. Yep. Yep. Cool. That's all that's all that matters to today. That's all that's all good. I'm having a small amount. You're the phone. All good. Sounds good. Thanks, Melissa. No dramas, mate. It's all good. See you, mate. 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I'm here. Very good. Thanks, Russell. Now you said you were gonna send us a report after our chat.\n\nYou're gonna have it to us the next day. Oh, no. The next week. Yep. Alright.\n\nYou think you were gonna send us something and have it through by Monday and send it to us to send it to us to go through. And I just said because I remember saying to you, I said, look, don't rush. Words come back to haunt me. I said, don't rush. You know, if it's not, you know, take your time.\n\nIf it's, you know, Tuesday or Wednesday, whatever, later in the week, it's all good. So what were you talking about with that? Yeah. Yeah. I I I sent you an email because you did ask for some stuff, and I sent all that through as well, I think.\n\nYeah. Okay. That's alright. That's my misunderstanding. I I was Find it.\n\nI was under the under my interpretation was you're gonna send through your report. So I've been sitting here I've been sitting here for weeks waiting for this report. It's never arrived. 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through as well, I think.","start":113.2,"end":118.34,"sentiment":"neutral","sentiment_score":0.12520091608166695}],"sentiment":"neutral","sentiment_score":0.11530806842659201,"num_words":49,"start":72.575005,"end":118.34},{"sentences":[{"text":"Yeah.","start":120.32,"end":120.82,"sentiment":"neutral","sentiment_score":0.007142307702451944},{"text":"Okay.","start":121.495,"end":121.995,"sentiment":"neutral","sentiment_score":0.011099369265139105},{"text":"That's alright.","start":122.135,"end":122.775,"sentiment":"neutral","sentiment_score":0.035513510927557945},{"text":"That's my misunderstanding.","start":122.775,"end":123.674995,"sentiment":"neutral","sentiment_score":-0.24284974733988443},{"text":"I I was Find it.","start":124.135,"end":125.695,"sentiment":"neutral","sentiment_score":-0.10675981491804123}],"sentiment":"neutral","sentiment_score":-0.09775663481559604,"num_words":12,"start":120.32,"end":125.695},{"sentences":[{"text":"I was under the under my interpretation was you're gonna send through your report.","start":125.815,"end":129.915,"sentiment":"neutral","sentiment_score":-0.08268437747444425},{"text":"So I've been sitting here I've been sitting here for weeks waiting for this report.","start":131.815,"end":135.355,"sentiment":"neutral","sentiment_score":-0.2682288830478986},{"text":"It's never arrived.","start":135.93001,"end":136.59,"sentiment":"negative","sentiment_score":-0.43842680255572003},{"text":"Very good.","start":146.25,"end":146.99,"sentiment":"neutral","sentiment_score":0.16612697392702103},{"text":"No.","start":147.53,"end":147.77,"sentiment":"neutral","sentiment_score":-0.17388610541820526}],"sentiment":"neutral","sentiment_score":-0.1810836313026292,"num_words":35,"start":125.815,"end":147.77},{"sentences":[{"text":"No dramas.","start":147.77,"end":148.49,"sentiment":"neutral","sentiment_score":-0.23990371823310852},{"text":"No 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mate.","start":244.35294,"end":245.07294,"sentiment":"positive","sentiment_score":0.47664178411165875},{"text":"Bye.","start":245.07294,"end":245.57294,"sentiment":"neutral","sentiment_score":0.20346799492836}],"sentiment":"positive","sentiment_score":0.40834833681583405,"num_words":4,"start":244.35294,"end":245.57294}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. I'm here.\n\nChannel 0: Hi. Good afternoon, Dean. Larissa from Spokey Financial. How are you going?\n\nChannel 1: Very good. Thanks, Russell.\n\nChannel 0: That's good. Samantha, let me know that you wanted to chat about a report.\n\nChannel 1: Now you said you were gonna send us a report after our chat. You're gonna have it to us the next day. Oh, no. The next week.\n\nChannel 0: There was the email with like, if I had anything that I needed to follow-up on with regards to, like, if I needed any additional information, which I haven't come across anything that I've needed because you were so thorough in providing everything.\n\nChannel 1: Yep.\n\nChannel 0: But the statement of advice, which, like, is a report of everything, like, all my research and and data collation following our conversation would take me a couple of weeks to put together. Definitely not a couple of days.\n\nChannel 1: Alright. You think you were gonna send us something and have it through by Monday and send it to us to send it to us to go through. And I just said because I remember saying to you, I said, look, don't rush. Words come back to haunt me.\n\nChannel 0: Yeah.\n\nChannel 1: I said, don't rush. You know, if it's not, you know, take your time. If it's, you know, Tuesday or Wednesday, whatever, later in the week, it's all good. So what\n\nChannel 0: Yeah.\n\nChannel 1: were you talking about with that?\n\nChannel 0: That was definitely if I needed any other research, like an email put together with anything that I might have needed information wise. Because I remember we we were standing at the door and we shook hands when you said that. I I remember, yeah, that exact conversation. And that was just with regards to, like, if I needed any reports or documents from you,\n\nChannel 1: Yeah.\n\nChannel 0: you know, following up on on any information. But you've been so like, the documents you brought for me have been excellent, and the conversation we had has provided me with any other questions that I I basically had when we were\n\nChannel 1: Yeah.\n\nChannel 0: we were\n\nChannel 1: I I\n\nChannel 0: chatting.\n\nChannel 1: I sent you an email because you did ask for some stuff, and I sent all that through as well, I think.\n\nChannel 0: Yes. Yeah. And you sent that through. So, like, I've\n\nChannel 1: Yeah.\n\nChannel 0: yeah. I've I've got\n\nChannel 1: Okay.\n\nChannel 0: everything.\n\nChannel 1: That's alright.\n\nChannel 0: Yeah.\n\nChannel 1: That's my misunderstanding. I I was Find it. I was under the under my interpretation was you're gonna send through your report.\n\nChannel 0: No. Oh, I'm\n\nChannel 1: So\n\nChannel 0: I am\n\nChannel 1: I've\n\nChannel 0: good.\n\nChannel 1: been sitting\n\nChannel 0: I am\n\nChannel 1: here\n\nChannel 0: not\n\nChannel 1: I've\n\nChannel 0: that\n\nChannel 1: been\n\nChannel 0: good.\n\nChannel 1: sitting here for weeks waiting for this report. It's never arrived.\n\nChannel 0: Oh, I am so sorry. No. Oh, I am I am not that clever. No. Oh, I'm so sorry,\n\nChannel 1: Very\n\nChannel 0: my\n\nChannel 1: good.\n\nChannel 0: darlings.\n\nChannel 1: No.\n\nChannel 0: No.\n\nChannel 1: No\n\nChannel 0: I\n\nChannel 1: dramas. No dramas.\n\nChannel 0: no. I've had a look through everything. And, yes, I've I've seen all your email that you you've sent me, and I've been tearing into that. And I've been working with my power planner to to look at investment options and and see where we can go with everything.\n\nChannel 1: Yep.\n\nChannel 0: And, yeah, your conversation\n\nChannel 1: No. That's\n\nChannel 0: today\n\nChannel 1: all cool. All cool. I\n\nChannel 0: scheduled everything in, so we're good.\n\nChannel 1: I'll talk I'll get rid of that out of my head. But if it's really like, we booked an appointment to catch up on the May 22, I think it is, whatever it is\n\nChannel 0: Absolutely.\n\nChannel 1: that's booked in there.\n\nChannel 0: Yeah.\n\nChannel 1: But\n\nChannel 0: Absolutely\n\nChannel 1: if you could\n\nChannel 0: ready\n\nChannel 1: send\n\nChannel 0: by then.\n\nChannel 1: send through anything before then so I've got a chance to go through it, that would be amazing.\n\nChannel 0: Yeah. I'm more than happy to. It'll just be an email document, and like, when we meet face to face, I'll obviously have it printed\n\nChannel 1: Yeah. Yeah. Yeah.\n\nChannel 0: so we\n\nChannel 1: Sweet\n\nChannel 0: can\n\nChannel 1: hands.\n\nChannel 0: go through so that it's a little bit more formal and a little bit nicer to look at.\n\nChannel 1: Yep.\n\nChannel 0: But, yeah, 100%. I'll I can email it to you ahead\n\nChannel 1: Yep.\n\nChannel 0: of it. And then on the Friday, I'm gonna tell you now, it's gonna basically be just you and me. Well, the three of us. Because my team are all starting to work from home on Friday, so it's gonna be a pretty quiet office. But I can still make a main cup of coffee, so that's okay.\n\nChannel 1: Cool. That's all that's all that matters to today. That's all that's all good. I'm having a small\n\nChannel 0: Exactly.\n\nChannel 1: amount.\n\nChannel 0: No. That's absolutely\n\nChannel 1: You're\n\nChannel 0: perfect.\n\nChannel 1: the phone.\n\nChannel 0: Well, you\n\nChannel 1: All\n\nChannel 0: guys\n\nChannel 1: good.\n\nChannel 0: have the best time over in New Zealand, and I will see you in a couple of weeks.\n\nChannel 1: Sounds good. Thanks, Melissa.\n\nChannel 0: No. That's okay. Sorry for the confusion.\n\nChannel 1: No dramas, mate. It's all good.\n\nChannel 0: I'll talk to you guys soon.\n\nChannel 1: See you, mate. Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.76,"end":1.92,"sentiment":"neutral","sentiment_score":0.04748930037021637},{"text":"I'm here.","start":1.92,"end":2.5,"sentiment":"neutral","sentiment_score":0.05739530920982361}],"sentiment":"neutral","sentiment_score":0.054093306263287864,"channel":1,"num_words":3,"start":1.76,"end":2.5},{"sentences":[{"text":"Hi.","start":3.36,"end":3.76,"sentiment":"neutral","sentiment_score":0.1866004467010498},{"text":"Good afternoon, Dean.","start":3.76,"end":4.96,"sentiment":"positive","sentiment_score":0.3621848225593567},{"text":"Larissa from Spokey Financial.","start":4.96,"end":6.66,"sentiment":"neutral","sentiment_score":0.2777365744113922},{"text":"How are you going?","start":6.72,"end":7.62,"sentiment":"neutral","sentiment_score":0.2999170571565628}],"sentiment":"neutral","sentiment_score":0.2986474533875783,"channel":0,"num_words":12,"start":3.36,"end":7.62},{"sentences":[{"text":"Very 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everything.","start":25.805,"end":39.76,"sentiment":"neutral","sentiment_score":-0.08698740393616432}],"sentiment":"neutral","sentiment_score":-0.08698740393616432,"channel":0,"num_words":43,"start":25.805,"end":39.76},{"sentences":[{"text":"Yep.","start":40.43,"end":40.93,"sentiment":"neutral","sentiment_score":-0.0007505317917093635}],"sentiment":"neutral","sentiment_score":-0.0007505317917093635,"channel":1,"num_words":1,"start":40.43,"end":40.93},{"sentences":[{"text":"But the statement of advice, which, like, is a report of everything, like, all my research and and data collation following our conversation would take me a couple of weeks to put together.","start":41.065,"end":51.885,"sentiment":"neutral","sentiment_score":-0.0814846321150209},{"text":"Definitely not a couple of days.","start":52.344997,"end":54.045,"sentiment":"neutral","sentiment_score":-0.19844131420056024}],"sentiment":"neutral","sentiment_score":-0.09947796782048848,"channel":0,"num_words":39,"start":41.065,"end":54.045},{"sentences":[{"text":"Alright.","start":54.695,"end":55.195,"sentiment":"neutral","sentiment_score":0.08206641674041748},{"text":"You think you were gonna send us something and have it through by Monday and send it to us to send it to us to go through.","start":55.415,"end":64.020004,"sentiment":"neutral","sentiment_score":0.19614214256957727},{"text":"And I just said because I remember saying to you, I said, look, don't rush.","start":64.32,"end":67.38,"sentiment":"neutral","sentiment_score":-0.039047591760754584},{"text":"Words come back to haunt 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know, following up on on any information.","start":98.945,"end":101.125,"sentiment":"neutral","sentiment_score":0.21555044036358595},{"text":"But you've been so like, the documents you brought for me have been excellent, and the conversation we had has provided me with any other questions that I I basically had when we were","start":101.825005,"end":112.5,"sentiment":"positive","sentiment_score":0.6210571141803966}],"sentiment":"positive","sentiment_score":0.5438177477390993,"channel":0,"num_words":42,"start":98.945,"end":112.5},{"sentences":[{"text":"Yeah.","start":112.24,"end":112.74,"sentiment":"neutral","sentiment_score":0.19002175331115723}],"sentiment":"neutral","sentiment_score":0.19002175331115723,"channel":1,"num_words":1,"start":112.24,"end":112.74},{"sentences":[{"text":"we 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confusion.","start":239.22287,"end":240.28288,"sentiment":"neutral","sentiment_score":-0.04509461484849453}],"sentiment":"neutral","sentiment_score":-0.0036152505448886325,"channel":0,"num_words":7,"start":238.18288,"end":240.28288},{"sentences":[{"text":"No dramas, mate.","start":240.51294,"end":241.39293,"sentiment":"neutral","sentiment_score":0.09379090741276741},{"text":"It's all good.","start":241.39293,"end":242.21294,"sentiment":"neutral","sentiment_score":0.32912641018629074}],"sentiment":"neutral","sentiment_score":0.21145865879952908,"channel":1,"num_words":6,"start":240.51294,"end":242.21294},{"sentences":[{"text":"I'll talk to you guys soon.","start":242.66287,"end":244.52287,"sentiment":"positive","sentiment_score":0.501985122760137}],"sentiment":"positive","sentiment_score":0.501985122760137,"channel":0,"num_words":6,"start":242.66287,"end":244.52287},{"sentences":[{"text":"See you, mate.","start":244.35294,"end":245.07294,"sentiment":"positive","sentiment_score":0.47664178411165875},{"text":"Bye.","start":245.07294,"end":245.57294,"sentiment":"neutral","sentiment_score":0.20346799492836}],"sentiment":"positive","sentiment_score":0.40834833681583405,"channel":1,"num_words":4,"start":244.35294,"end":245.57294},{"sentences":[{"text":"Bye.","start":245.94287,"end":246.44287,"sentiment":"neutral","sentiment_score":-0.1261245310306549}],"sentiment":"neutral","sentiment_score":-0.1261245310306549,"channel":0,"num_words":1,"start":245.94287,"end":246.44287}]},"summary":{"result":"success","short":"A representative from Spokey Financial called a customer named Russell to follow up on a report. Russell had already sent the report and had sent it to the representative. They discussed the process of sending the report and scheduling a follow-up appointment. They also briefly talked about working from home and the upcoming appointment."},"intents":{"segments":[{"text":"Samantha, let me know that you wanted to chat about a report. Now you said you were gonna send us a report after our chat. You're gonna have it to us the next day.","start_word":21,"end_word":54,"intents":[{"intent":"Send report","confidence_score":0.010922818}]},{"text":"you know, following up on on any information. But you've been so like, the documents you brought for me have been excellent, and the conversation we had has provided me with any other questions that I I basically had when we were Yeah.","start_word":297,"end_word":339,"intents":[{"intent":"Follow up on documents","confidence_score":0.0055533065}]},{"text":"I'll talk I'll get rid of that out of my head. But if it's really like, we booked an appointment to catch up on the May 22, I think it is, whatever it is Absolutely.","start_word":537,"end_word":571,"intents":[{"intent":"Schedule appointment","confidence_score":0.25598612}]}]},"sentiments":{"segments":[{"text":"Hello. I'm here. Hi.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.08410419523715973},{"text":"Good afternoon, Dean.","start_word":4,"end_word":6,"sentiment":"positive","sentiment_score":0.36005261540412903},{"text":"Larissa from Spokey Financial. How are you going?","start_word":7,"end_word":14,"sentiment":"neutral","sentiment_score":0.2823571562767029},{"text":"Very good. Thanks, Russell. That's good.","start_word":15,"end_word":20,"sentiment":"positive","sentiment_score":0.669651448726654},{"text":"Samantha, let me know that you wanted to chat about a report. Now you said you were gonna send us a report after our chat. You're gonna have it to us the next day. Oh, no. The next week. There was the email with like, if I had anything that I needed to follow-up on with regards to, like, if I needed any additional information, which I haven't come across anything that I've needed because you were so thorough in providing everything. Yep. But the statement of advice, which, like, is a report of everything, like, all my research and and data collation following our conversation would take me a couple of weeks to put together. Definitely not a couple of days. Alright. You think you were gonna send us something and have it through by Monday and send it to us to send it to us to go through. And I just said because I remember saying to you, I said, look, don't rush. Words come back to haunt me. Yeah. I said, don't rush. You know, if it's not, you know, take your time. If it's, you know, Tuesday or Wednesday, whatever, later in the week, it's all good. So what Yeah. were you talking about with that? That was definitely if I needed any other research, like an email put together with anything that I might have needed information wise. Because I remember we we were standing at the door and we shook hands when you said that. I I remember, yeah, that exact conversation. And that was just with regards to, like, if I needed any reports or documents from you, Yeah. you know, following up on on any information.","start_word":21,"end_word":304,"sentiment":"neutral","sentiment_score":-0.0025600470720567336},{"text":"But you've been so like, the documents you brought for me have been excellent, and the conversation we had has provided me with any other questions that I I basically had when we were Yeah.","start_word":305,"end_word":339,"sentiment":"positive","sentiment_score":0.6075653433799744},{"text":"we were I I chatting. I sent you an email because you did ask for some stuff, and I sent all that through as well, I think. Yes. Yeah. And you sent that through. So, like, I've Yeah. yeah. I've I've got Okay. everything. That's alright. Yeah. That's my misunderstanding. I I was Find it. I was under the under my interpretation was you're gonna send through your report. No. Oh, I'm So I am I've good. been sitting I am here not I've that been good. sitting here for weeks waiting for this report.","start_word":340,"end_word":434,"sentiment":"neutral","sentiment_score":-0.0564727783203125},{"text":"It's never arrived.","start_word":435,"end_word":437,"sentiment":"negative","sentiment_score":-0.43943649530410767},{"text":"Oh, I am so sorry.","start_word":438,"end_word":442,"sentiment":"neutral","sentiment_score":-0.31737932562828064},{"text":"No. Oh, I am I am not that clever.","start_word":443,"end_word":451,"sentiment":"negative","sentiment_score":-0.5003728866577148},{"text":"No. Oh, I'm so sorry, Very my good. darlings. No. No. No I dramas. No dramas. no. I've had a look through everything. And, yes, I've I've seen all your email that you you've sent me, and I've been tearing into that. And I've been working with my power planner to to look at investment options and and see where we can go with everything. Yep. And, yeah, your conversation No. That's today all cool.","start_word":452,"end_word":526,"sentiment":"neutral","sentiment_score":-0.0011087555903941393},{"text":"All cool. I scheduled everything in, so we're good.","start_word":527,"end_word":535,"sentiment":"positive","sentiment_score":0.4309770464897156},{"text":"I'll talk I'll get rid of that out of my head. But if it's really like, we booked an appointment to catch up on the May 22, I think it is, whatever it is Absolutely. that's booked in there. Yeah.","start_word":536,"end_word":575,"sentiment":"neutral","sentiment_score":0.04769771918654442},{"text":"But Absolutely if you could ready send by then. send through anything before then so I've got a chance to go through it, that would be amazing. Yeah. I'm more than happy to.","start_word":576,"end_word":608,"sentiment":"positive","sentiment_score":0.48967379331588745},{"text":"It'll just be an email document, and like, when we meet face to face, I'll obviously have it printed Yeah. Yeah. Yeah. so we Sweet can hands. go through so that it's a little bit more formal and a little bit nicer to look at. Yep. But, yeah, 100%. I'll I can email it to you ahead Yep. of it. And then on the Friday, I'm gonna tell you now, it's gonna basically be just you and me. Well, the three of us. Because my team are all starting to work from home on Friday, so it's gonna be a pretty quiet office. But I can still make a main cup of coffee, so that's okay.","start_word":609,"end_word":724,"sentiment":"neutral","sentiment_score":0.18320944905281067},{"text":"Cool. That's all that's all that matters to today. That's all that's all good.","start_word":725,"end_word":738,"sentiment":"positive","sentiment_score":0.4391344785690307},{"text":"I'm having a small Exactly. amount. No. That's absolutely You're perfect. the phone.","start_word":739,"end_word":751,"sentiment":"neutral","sentiment_score":0.1706719845533371},{"text":"Well, you All guys good. have the best time over in New Zealand, and I will see you in a couple of weeks. Sounds good. Thanks, Melissa.","start_word":752,"end_word":778,"sentiment":"positive","sentiment_score":0.4792206883430481},{"text":"No. That's okay. Sorry for the confusion. No dramas, mate.","start_word":779,"end_word":788,"sentiment":"neutral","sentiment_score":0.051488738507032394},{"text":"It's all good. I'll talk to you guys soon. See you, mate.","start_word":789,"end_word":800,"sentiment":"positive","sentiment_score":0.4558812826871872},{"text":"Bye. Bye.","start_word":801,"end_word":802,"sentiment":"neutral","sentiment_score":0.16347819566726685}],"average":{"sentiment":"neutral","sentiment_score":0.10621888769997492}}}}