{"metadata":{"transaction_key":"deprecated","request_id":"019f4950-7ecb-7761-9e4f-5d806d8c10bb","sha256":"183ccb208167955e750b88ed524ca50526088e2addbb4a0ee27e901e6bd176bd","created":"2026-07-09T23:57:21.368Z","duration":109.87194,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":391,"output_tokens":74},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":422,"output_tokens":422},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":422,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"Yes. Hello, Maurice. This is Maureen from Earth of tech support. Just wanted to check-in to at your Internet connection. Is it working now? Okay. So you can use now the Internet? Okay. Great. So if you run into any issues or have more questions, feel free to give us a call anytime. Power cable? Okay. So may I ask what what are you using right now? A box from the wall? Okay. I'm going to try to access the Linham networks because we're not providing power cable for that one. Yeah. Then, yeah, I can ask and I'll get back to you once confirm or if they cannot provide as well. Okay. Thank you. Bye for now.","confidence":0.99316406,"words":[{"word":"yes","start":2.0,"end":2.3999999,"confidence":0.9941406,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.09573593735694884},{"word":"hello","start":2.3999999,"end":2.8999999,"confidence":0.9812012,"punctuated_word":"Hello,","sentiment":"neutral","sentiment_score":0.08189799636602402},{"word":"maurice","start":3.12,"end":3.52,"confidence":0.8215332,"punctuated_word":"Maurice.","sentiment":"neutral","sentiment_score":0.11054807901382446},{"word":"this","start":3.52,"end":3.76,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.11923164129257202},{"word":"is","start":3.76,"end":4.0,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.09844624251127244},{"word":"maureen","start":4.0,"end":4.5,"confidence":0.9433594,"punctuated_word":"Maureen","sentiment":"neutral","sentiment_score":0.10344760119915009},{"word":"from","start":4.88,"end":5.2799997,"confidence":0.99609375,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.14582295715808868},{"word":"earth","start":5.2799997,"end":5.6,"confidence":0.82177734,"punctuated_word":"Earth","sentiment":"neutral","sentiment_score":0.09921739995479584},{"word":"of","start":5.6,"end":5.7599998,"confidence":0.24108887,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.10530199855566023},{"word":"tech","start":5.7599998,"end":6.0,"confidence":0.8461914,"punctuated_word":"tech","sentiment":"neutral","sentiment_score":0.07483017444610596},{"word":"support","start":6.0,"end":6.5,"confidence":1.0,"punctuated_word":"support.","sentiment":"neutral","sentiment_score":0.08359391242265701},{"word":"just","start":7.04,"end":7.2799997,"confidence":0.8833008,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.097181499004364},{"word":"wanted","start":7.2799997,"end":7.6,"confidence":0.9970703,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.09814313054084778},{"word":"to","start":7.6,"end":7.68,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.09827449172735214},{"word":"check-in","start":7.68,"end":8.18,"confidence":0.95947266,"punctuated_word":"check-in","sentiment":"neutral","sentiment_score":0.11081330478191376},{"word":"to","start":8.32,"end":8.559999,"confidence":0.43603516,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.08929036557674408},{"word":"at","start":8.639999,"end":8.72,"confidence":0.8183594,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.07915246486663818},{"word":"your","start":8.72,"end":8.96,"confidence":0.9980469,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.08016327768564224},{"word":"internet","start":8.96,"end":9.44,"confidence":0.95166016,"punctuated_word":"Internet","sentiment":"neutral","sentiment_score":0.07831785082817078},{"word":"connection","start":9.44,"end":9.94,"confidence":0.9880371,"punctuated_word":"connection.","sentiment":"neutral","sentiment_score":0.06371749937534332},{"word":"is","start":10.48,"end":10.639999,"confidence":0.9970703,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.07519588619470596},{"word":"it","start":10.639999,"end":10.88,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.09822683781385422},{"word":"working","start":10.88,"end":11.2,"confidence":1.0,"punctuated_word":"working","sentiment":"neutral","sentiment_score":0.0681845098733902},{"word":"now","start":11.2,"end":11.7,"confidence":0.9980469,"punctuated_word":"now?","sentiment":"neutral","sentiment_score":0.06446804106235504},{"word":"okay","start":28.619999,"end":29.119999,"confidence":0.7442627,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.1405559927225113},{"word":"so","start":29.34,"end":29.84,"confidence":0.98535156,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.12350716441869736},{"word":"you","start":29.9,"end":30.06,"confidence":0.8457031,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.12407175451517104},{"word":"can","start":30.06,"end":30.22,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.15431056916713717},{"word":"use","start":30.22,"end":30.46,"confidence":0.9980469,"punctuated_word":"use","sentiment":"neutral","sentiment_score":0.1350615620613098},{"word":"now","start":30.46,"end":30.699999,"confidence":0.9863281,"punctuated_word":"now","sentiment":"neutral","sentiment_score":0.1555241346359253},{"word":"the","start":30.699999,"end":30.859999,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.11833063513040544},{"word":"internet","start":30.859999,"end":31.359999,"confidence":0.967041,"punctuated_word":"Internet?","sentiment":"neutral","sentiment_score":0.1613059043884277},{"word":"okay","start":33.66,"end":34.059998,"confidence":0.9951172,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.18909166753292084},{"word":"great","start":34.059998,"end":34.559998,"confidence":1.0,"punctuated_word":"Great.","sentiment":"positive","sentiment_score":0.6218700408935547},{"word":"so","start":34.78,"end":35.02,"confidence":0.9472656,"punctuated_word":"So","sentiment":"positive","sentiment_score":0.44422078132629395},{"word":"if","start":35.02,"end":35.26,"confidence":0.9980469,"punctuated_word":"if","sentiment":"positive","sentiment_score":0.44639429450035095},{"word":"you","start":35.26,"end":35.34,"confidence":0.9892578,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4165262281894684},{"word":"run","start":35.34,"end":35.579998,"confidence":0.8183594,"punctuated_word":"run","sentiment":"neutral","sentiment_score":0.3215893805027008},{"word":"into","start":35.579998,"end":35.82,"confidence":0.98095703,"punctuated_word":"into","sentiment":"positive","sentiment_score":0.3396070599555969},{"word":"any","start":35.82,"end":36.059998,"confidence":0.98291016,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.32020899653434753},{"word":"issues","start":36.059998,"end":36.379997,"confidence":0.9863281,"punctuated_word":"issues","sentiment":"neutral","sentiment_score":0.17270427942276},{"word":"or","start":36.379997,"end":36.62,"confidence":0.9667969,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.2975620925426483},{"word":"have","start":36.62,"end":36.78,"confidence":0.6870117,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.2526036202907562},{"word":"more","start":36.78,"end":37.1,"confidence":1.0,"punctuated_word":"more","sentiment":"positive","sentiment_score":0.3543406128883362},{"word":"questions","start":37.1,"end":37.6,"confidence":0.9975586,"punctuated_word":"questions,","sentiment":"neutral","sentiment_score":0.3066027760505676},{"word":"feel","start":38.3,"end":38.46,"confidence":0.98828125,"punctuated_word":"feel","sentiment":"positive","sentiment_score":0.3515147268772125},{"word":"free","start":38.46,"end":38.699997,"confidence":1.0,"punctuated_word":"free","sentiment":"positive","sentiment_score":0.3580547571182251},{"word":"to","start":38.699997,"end":38.86,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.31597229838371277},{"word":"give","start":38.86,"end":39.02,"confidence":1.0,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.2864411473274231},{"word":"us","start":39.02,"end":39.18,"confidence":1.0,"punctuated_word":"us","sentiment":"neutral","sentiment_score":0.3073066473007202},{"word":"a","start":39.18,"end":39.26,"confidence":0.9980469,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.3753786087036133},{"word":"call","start":39.26,"end":39.5,"confidence":1.0,"punctuated_word":"call","sentiment":"positive","sentiment_score":0.3363150656223297},{"word":"anytime","start":39.5,"end":40.0,"confidence":0.96069336,"punctuated_word":"anytime.","sentiment":"neutral","sentiment_score":0.3048461377620697},{"word":"power","start":58.9,"end":59.22,"confidence":0.8100586,"punctuated_word":"Power","sentiment":"neutral","sentiment_score":-0.02853947877883911},{"word":"cable","start":59.22,"end":59.72,"confidence":0.87280273,"punctuated_word":"cable?","sentiment":"neutral","sentiment_score":-0.02093738690018654},{"word":"okay","start":63.62,"end":64.1,"confidence":0.92529297,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.007260550744831562},{"word":"so","start":64.1,"end":64.58,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.008753154426813126},{"word":"may","start":64.58,"end":64.74,"confidence":0.9165039,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.004388593137264252},{"word":"i","start":64.74,"end":64.9,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.012785186991095545},{"word":"ask","start":64.9,"end":65.06,"confidence":1.0,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":-0.013527512550354004},{"word":"what","start":65.06,"end":65.56,"confidence":0.921875,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.02344701625406742},{"word":"what","start":65.78,"end":66.020004,"confidence":0.96240234,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.024026796221733093},{"word":"are","start":66.020004,"end":66.18,"confidence":0.9980469,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.022461941465735435},{"word":"you","start":66.18,"end":66.26,"confidence":0.9941406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.016689538955688477},{"word":"using","start":66.26,"end":66.66,"confidence":0.99316406,"punctuated_word":"using","sentiment":"neutral","sentiment_score":-0.01651574671268463},{"word":"right","start":66.66,"end":66.82,"confidence":1.0,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.014870194718241692},{"word":"now","start":66.82,"end":67.32,"confidence":0.9995117,"punctuated_word":"now?","sentiment":"neutral","sentiment_score":-0.02789185754954815},{"word":"a","start":82.555,"end":82.715004,"confidence":0.31445312,"punctuated_word":"A","sentiment":"neutral","sentiment_score":-0.018531527370214462},{"word":"box","start":82.715004,"end":83.115005,"confidence":0.9741211,"punctuated_word":"box","sentiment":"neutral","sentiment_score":-0.02061324194073677},{"word":"from","start":83.115005,"end":83.355,"confidence":0.9863281,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.023003827780485153},{"word":"the","start":83.355,"end":83.515,"confidence":0.98535156,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.017691385000944138},{"word":"wall","start":83.515,"end":84.015,"confidence":0.748291,"punctuated_word":"wall?","sentiment":"neutral","sentiment_score":-0.013389539904892445},{"word":"okay","start":87.995,"end":88.41,"confidence":0.9511719,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.028771810233592987},{"word":"i'm","start":88.57001,"end":88.89001,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.05216596648097038},{"word":"going","start":88.89001,"end":89.21001,"confidence":1.0,"punctuated_word":"going","sentiment":"neutral","sentiment_score":-0.050532542169094086},{"word":"to","start":89.21001,"end":89.37,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.06603661179542542},{"word":"try","start":89.37,"end":89.770004,"confidence":1.0,"punctuated_word":"try","sentiment":"neutral","sentiment_score":-0.06281018257141113},{"word":"to","start":89.770004,"end":90.25,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.06278754025697708},{"word":"access","start":90.25,"end":90.75,"confidence":0.3022461,"punctuated_word":"access","sentiment":"neutral","sentiment_score":-0.04922497272491455},{"word":"the","start":90.89001,"end":91.130005,"confidence":0.88134766,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.06056499853730202},{"word":"linham","start":91.130005,"end":91.61,"confidence":0.69189453,"punctuated_word":"Linham","sentiment":"neutral","sentiment_score":-0.05782498046755791},{"word":"networks","start":91.61,"end":92.11,"confidence":0.5419922,"punctuated_word":"networks","sentiment":"neutral","sentiment_score":-0.04607851058244705},{"word":"because","start":92.41,"end":92.65,"confidence":0.7817383,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.06106014922261238},{"word":"we're","start":92.65,"end":92.89001,"confidence":0.9995117,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":-0.08447784185409546},{"word":"not","start":92.89001,"end":93.130005,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.11559578031301498},{"word":"providing","start":93.130005,"end":93.630005,"confidence":1.0,"punctuated_word":"providing","sentiment":"neutral","sentiment_score":-0.09329575300216676},{"word":"power","start":94.97,"end":95.37,"confidence":0.9453125,"punctuated_word":"power","sentiment":"neutral","sentiment_score":-0.05343039706349373},{"word":"cable","start":95.37,"end":95.69,"confidence":1.0,"punctuated_word":"cable","sentiment":"neutral","sentiment_score":-0.046019379049539566},{"word":"for","start":95.69,"end":95.93,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.027170803397893906},{"word":"that","start":95.93,"end":96.170006,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.0157769825309515},{"word":"one","start":96.170006,"end":96.670006,"confidence":0.9995117,"punctuated_word":"one.","sentiment":"neutral","sentiment_score":-0.021042242646217343},{"word":"yeah","start":97.37,"end":97.87,"confidence":0.8918457,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.009920653887093067},{"word":"then","start":98.01,"end":98.48688,"confidence":0.94091797,"punctuated_word":"Then,","sentiment":"neutral","sentiment_score":-0.018178490921854973},{"word":"yeah","start":99.046875,"end":99.366875,"confidence":0.98779297,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":-0.01258554682135582},{"word":"i","start":99.366875,"end":99.52688,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0092615969479084},{"word":"can","start":99.52688,"end":99.76688,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.00476662814617157},{"word":"ask","start":99.76688,"end":100.006874,"confidence":0.984375,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":-0.006058000028133392},{"word":"and","start":100.006874,"end":100.24688,"confidence":0.5107422,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.004039537161588669},{"word":"i'll","start":100.24688,"end":100.406876,"confidence":0.97216797,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.0002161674201488495},{"word":"get","start":100.406876,"end":100.64688,"confidence":0.9980469,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.004346109926700592},{"word":"back","start":100.64688,"end":100.80688,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.018888253718614575},{"word":"to","start":100.80688,"end":100.96688,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.009918265044689178},{"word":"you","start":100.96688,"end":101.046875,"confidence":0.890625,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.009779822081327438},{"word":"once","start":101.046875,"end":101.52688,"confidence":0.9951172,"punctuated_word":"once","sentiment":"neutral","sentiment_score":-0.005036171525716782},{"word":"confirm","start":101.52688,"end":102.02688,"confidence":0.5600586,"punctuated_word":"confirm","sentiment":"neutral","sentiment_score":-0.017779342830181122},{"word":"or","start":102.086876,"end":102.406876,"confidence":0.79052734,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.09386974573135376},{"word":"if","start":102.406876,"end":102.726875,"confidence":0.9716797,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.09460391104221344},{"word":"they","start":102.726875,"end":102.96688,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.1288752406835556},{"word":"cannot","start":102.96688,"end":103.366875,"confidence":0.98095703,"punctuated_word":"cannot","sentiment":"neutral","sentiment_score":-0.13000522553920746},{"word":"provide","start":103.366875,"end":103.84688,"confidence":1.0,"punctuated_word":"provide","sentiment":"neutral","sentiment_score":-0.10400663316249847},{"word":"as","start":103.84688,"end":104.006874,"confidence":0.96972656,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.09735049307346344},{"word":"well","start":104.006874,"end":104.506874,"confidence":0.99609375,"punctuated_word":"well.","sentiment":"neutral","sentiment_score":-0.07297807931900024},{"word":"okay","start":105.92688,"end":106.32687,"confidence":0.9926758,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.17131558060646057},{"word":"thank","start":106.32687,"end":106.48688,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.2631050646305084},{"word":"you","start":106.48688,"end":106.80688,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.2833569645881653},{"word":"bye","start":106.80688,"end":106.96687,"confidence":1.0,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.19134655594825745},{"word":"for","start":106.96687,"end":107.20688,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.19290858507156372},{"word":"now","start":107.20688,"end":107.70688,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":0.18760502338409424}],"paragraphs":{"transcript":"\nYes. Hello, Maurice. This is Maureen from Earth of tech support. Just wanted to check-in to at your Internet connection. Is it working now?\n\nOkay. So you can use now the Internet? Okay. Great. So if you run into any issues or have more questions, feel free to give us a call anytime.\n\nPower cable? Okay. So may I ask what what are you using right now? A box from the wall? Okay.\n\nI'm going to try to access the Linham networks because we're not providing power cable for that one. Yeah. Then, yeah, I can ask and I'll get back to you once confirm or if they cannot provide as well. Okay. Thank you.\n\nBye for now.","paragraphs":[{"sentences":[{"text":"Yes.","start":2.0,"end":2.3999999,"sentiment":"neutral","sentiment_score":0.09573593735694884},{"text":"Hello, Maurice.","start":2.3999999,"end":3.52,"sentiment":"neutral","sentiment_score":0.09622303768992424},{"text":"This is Maureen from Earth of tech support.","start":3.52,"end":6.5,"sentiment":"neutral","sentiment_score":0.10373649094253778},{"text":"Just wanted to check-in to at your Internet connection.","start":7.04,"end":9.94,"sentiment":"neutral","sentiment_score":0.08833932048744625},{"text":"Is it working now?","start":10.48,"end":11.7,"sentiment":"neutral","sentiment_score":0.07651881873607635}],"sentiment":"neutral","sentiment_score":0.09246679581701756,"num_words":24,"start":2.0,"end":11.7},{"sentences":[{"text":"Okay.","start":28.619999,"end":29.119999,"sentiment":"neutral","sentiment_score":0.1405559927225113},{"text":"So you can use now the Internet?","start":29.34,"end":31.359999,"sentiment":"neutral","sentiment_score":0.1388731034738677},{"text":"Okay.","start":33.66,"end":34.059998,"sentiment":"neutral","sentiment_score":0.18909166753292084},{"text":"Great.","start":34.059998,"end":34.559998,"sentiment":"positive","sentiment_score":0.6218700408935547},{"text":"So if you run into any issues or have more questions, feel free to give us a call anytime.","start":34.78,"end":40.0,"sentiment":"neutral","sentiment_score":0.3320099742789018}],"sentiment":"neutral","sentiment_score":0.2838558254056963,"num_words":29,"start":28.619999,"end":40.0},{"sentences":[{"text":"Power cable?","start":58.9,"end":59.72,"sentiment":"neutral","sentiment_score":-0.024738432839512825},{"text":"Okay.","start":63.62,"end":64.1,"sentiment":"neutral","sentiment_score":-0.007260550744831562},{"text":"So may I ask what what are you using right now?","start":64.1,"end":67.32,"sentiment":"neutral","sentiment_score":-0.01685068536211144},{"text":"A box from the wall?","start":82.555,"end":84.015,"sentiment":"neutral","sentiment_score":-0.018645904399454592},{"text":"Okay.","start":87.995,"end":88.41,"sentiment":"neutral","sentiment_score":-0.028771810233592987}],"sentiment":"neutral","sentiment_score":-0.01820481438189745,"num_words":20,"start":58.9,"end":88.41},{"sentences":[{"text":"I'm going to try to access the Linham networks because we're not providing power cable for that one.","start":88.57001,"end":96.670006,"sentiment":"neutral","sentiment_score":-0.05699420192589363},{"text":"Yeah.","start":97.37,"end":97.87,"sentiment":"neutral","sentiment_score":-0.009920653887093067},{"text":"Then, yeah, I can ask and I'll get back to you once confirm or if they cannot provide as well.","start":98.01,"end":104.506874,"sentiment":"neutral","sentiment_score":-0.041670935321599246},{"text":"Okay.","start":105.92688,"end":106.32687,"sentiment":"neutral","sentiment_score":0.17131558060646057},{"text":"Thank you.","start":106.32687,"end":106.80688,"sentiment":"neutral","sentiment_score":0.27323101460933685}],"sentiment":"neutral","sentiment_score":-0.027415652027619735,"num_words":42,"start":88.57001,"end":106.80688},{"sentences":[{"text":"Bye for now.","start":106.80688,"end":107.70688,"sentiment":"neutral","sentiment_score":0.19062005480130514}],"sentiment":"neutral","sentiment_score":0.19062005480130514,"num_words":3,"start":106.80688,"end":107.70688}]}}]},{"alternatives":[{"transcript":"Hello, speaking. Yep. It's just gone on now. It just we just got it connected now. So I think some some sort of Lexus came through that that that provider messaged me, and it's connected now. Just got connected. I just got it working now. Yes. Just now. Yes. Yeah. I do need the cable. I've actually had to go buy my own cable to put power source to it. I do need that power cable that was missing. Do you have one at all? I'm borrowing one from the building, from someone else on the floor, one of the other apartments. Yeah. For the box. A power I'm using someone else's apartment in apartment. This is an empty apartment. There's a power cable. I just took that one. They they let me use that one. But do you have an can you edit post one to me, a power cable for the box? The the first yeah. Yeah. Yeah. Yeah. Correct. The power cable. Yep. Yep. Can you ask him to send me one? Yeah. Can you ask him to send okay. Okay. Okay. Okay. Thank you. Bye bye. Bye.","confidence":0.98583984,"words":[{"word":"hello","start":0.24,"end":0.48,"confidence":0.5025635,"punctuated_word":"Hello,","sentiment":"neutral","sentiment_score":0.023352231830358505},{"word":"speaking","start":0.48,"end":0.98,"confidence":0.98168945,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.029700862243771553},{"word":"yep","start":4.88,"end":5.38,"confidence":0.88427734,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.1013941615819931},{"word":"it's","start":13.165,"end":13.565001,"confidence":0.9848633,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.007542043924331665},{"word":"just","start":13.565001,"end":13.885,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.00067148357629776},{"word":"gone","start":13.885,"end":14.205,"confidence":0.95410156,"punctuated_word":"gone","sentiment":"neutral","sentiment_score":0.019708000123500824},{"word":"on","start":14.205,"end":14.525,"confidence":0.99902344,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.007656499743461609},{"word":"now","start":14.525,"end":15.025,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":0.001804370433092117},{"word":"it","start":15.085,"end":15.325,"confidence":0.9116211,"punctuated_word":"It","sentiment":"neutral","sentiment_score":0.015674345195293427},{"word":"just","start":15.325,"end":15.485,"confidence":0.62158203,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.04470663517713547},{"word":"we","start":15.645,"end":15.805,"confidence":0.9980469,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.09100209921598434},{"word":"just","start":15.805,"end":16.045,"confidence":0.99609375,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.11029396951198578},{"word":"got","start":16.045,"end":16.205,"confidence":0.9921875,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.148442804813385},{"word":"it","start":16.205,"end":16.365,"confidence":0.99609375,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.10372276604175568},{"word":"connected","start":16.365,"end":16.765,"confidence":1.0,"punctuated_word":"connected","sentiment":"neutral","sentiment_score":0.06966423988342285},{"word":"now","start":16.765,"end":17.265,"confidence":0.9790039,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":0.04548210650682449},{"word":"so","start":17.565,"end":17.885,"confidence":0.5649414,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.03421441465616226},{"word":"i","start":17.885,"end":18.125,"confidence":0.84765625,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.00008367002010345459},{"word":"think","start":18.125,"end":18.445,"confidence":0.75146484,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.013164930045604706},{"word":"some","start":18.445,"end":18.685,"confidence":0.9536133,"punctuated_word":"some","sentiment":"neutral","sentiment_score":-0.010944642126560211},{"word":"some","start":18.685,"end":18.845,"confidence":0.9267578,"punctuated_word":"some","sentiment":"neutral","sentiment_score":-0.0013345405459403992},{"word":"sort","start":18.845,"end":19.085,"confidence":0.6635742,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.02997095137834549},{"word":"of","start":19.085,"end":19.165,"confidence":0.9951172,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.003196828067302704},{"word":"lexus","start":19.165,"end":19.665,"confidence":0.4013672,"punctuated_word":"Lexus","sentiment":"neutral","sentiment_score":-0.024400727823376656},{"word":"came","start":19.725,"end":19.965,"confidence":0.8178711,"punctuated_word":"came","sentiment":"neutral","sentiment_score":0.006116330623626709},{"word":"through","start":19.965,"end":20.365,"confidence":0.99902344,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.018272291868925095},{"word":"that","start":20.365,"end":20.765,"confidence":0.92578125,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.03226383030414581},{"word":"that","start":20.765,"end":21.005001,"confidence":0.9951172,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.03536150977015495},{"word":"that","start":21.005001,"end":21.325,"confidence":0.9863281,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.02682659402489662},{"word":"provider","start":21.325,"end":21.825,"confidence":0.97314453,"punctuated_word":"provider","sentiment":"neutral","sentiment_score":-0.00032320618629455566},{"word":"messaged","start":22.125,"end":22.525,"confidence":0.99560547,"punctuated_word":"messaged","sentiment":"neutral","sentiment_score":0.032820846885442734},{"word":"me","start":22.525,"end":23.025,"confidence":0.90893555,"punctuated_word":"me,","sentiment":"neutral","sentiment_score":0.05132962763309479},{"word":"and","start":23.244999,"end":23.744999,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.07173927873373032},{"word":"it's","start":24.045,"end":24.285,"confidence":0.9807129,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.12170383334159852},{"word":"connected","start":24.285,"end":24.685,"confidence":1.0,"punctuated_word":"connected","sentiment":"neutral","sentiment_score":0.11715079843997955},{"word":"now","start":24.685,"end":25.005001,"confidence":0.9785156,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":0.08393201231956482},{"word":"just","start":25.005001,"end":25.325,"confidence":0.890625,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.12931962311267853},{"word":"got","start":25.325,"end":25.485,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.17123188078403473},{"word":"connected","start":25.485,"end":25.885,"confidence":0.9975586,"punctuated_word":"connected.","sentiment":"neutral","sentiment_score":0.18381309509277344},{"word":"i","start":25.885,"end":26.045,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.2693822383880615},{"word":"just","start":26.045,"end":26.205,"confidence":0.99609375,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.302319198846817},{"word":"got","start":26.205,"end":26.365,"confidence":0.99902344,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.3322809040546417},{"word":"it","start":26.365,"end":26.525,"confidence":0.99902344,"punctuated_word":"it","sentiment":"positive","sentiment_score":0.33567187190055847},{"word":"working","start":26.525,"end":26.765,"confidence":1.0,"punctuated_word":"working","sentiment":"neutral","sentiment_score":0.32177916169166565},{"word":"now","start":26.765,"end":27.24,"confidence":0.99853516,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":0.26060351729393005},{"word":"yes","start":31.96,"end":32.36,"confidence":0.9748535,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.12516304850578308},{"word":"just","start":32.36,"end":32.6,"confidence":0.9970703,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.09960217028856276},{"word":"now","start":32.6,"end":33.1,"confidence":0.99902344,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":0.12161574512720108},{"word":"yes","start":33.8,"end":34.3,"confidence":0.9946289,"punctuated_word":"Yes.","sentiment":"positive","sentiment_score":0.34347817301750183},{"word":"yeah","start":40.235,"end":40.475002,"confidence":0.83447266,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04849926754832268},{"word":"i","start":40.475002,"end":40.635002,"confidence":0.9970703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.031475819647312164},{"word":"do","start":40.635002,"end":40.795002,"confidence":0.99609375,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.015047937631607056},{"word":"need","start":40.795002,"end":41.035,"confidence":1.0,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.02432674914598465},{"word":"the","start":41.035,"end":41.195,"confidence":0.9941406,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.046757422387599945},{"word":"cable","start":41.195,"end":41.515,"confidence":0.99902344,"punctuated_word":"cable.","sentiment":"neutral","sentiment_score":-0.04781099408864975},{"word":"i've","start":41.515,"end":41.675003,"confidence":0.9951172,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.06595923006534576},{"word":"actually","start":41.675003,"end":41.995003,"confidence":0.9941406,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":-0.0572141595184803},{"word":"had","start":41.995003,"end":42.155003,"confidence":0.96972656,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.07298019528388977},{"word":"to","start":42.155003,"end":42.235,"confidence":0.63427734,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.06954263895750046},{"word":"go","start":42.235,"end":42.475002,"confidence":0.96777344,"punctuated_word":"go","sentiment":"neutral","sentiment_score":-0.08273071050643921},{"word":"buy","start":42.475002,"end":42.635002,"confidence":0.66259766,"punctuated_word":"buy","sentiment":"neutral","sentiment_score":-0.07783059775829315},{"word":"my","start":42.635002,"end":42.795002,"confidence":0.9921875,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.05301005020737648},{"word":"own","start":42.795002,"end":43.035,"confidence":0.9980469,"punctuated_word":"own","sentiment":"neutral","sentiment_score":-0.06847350299358368},{"word":"cable","start":43.035,"end":43.355,"confidence":0.99902344,"punctuated_word":"cable","sentiment":"neutral","sentiment_score":-0.04345886781811714},{"word":"to","start":43.355,"end":43.515,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.048720818012952805},{"word":"put","start":43.515,"end":43.755,"confidence":0.9970703,"punctuated_word":"put","sentiment":"neutral","sentiment_score":-0.02686098963022232},{"word":"power","start":43.755,"end":43.995003,"confidence":0.96777344,"punctuated_word":"power","sentiment":"neutral","sentiment_score":-0.01799624413251877},{"word":"source","start":43.995003,"end":44.315002,"confidence":0.9892578,"punctuated_word":"source","sentiment":"neutral","sentiment_score":-0.025902729481458664},{"word":"to","start":44.315002,"end":44.475002,"confidence":0.97802734,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.03507715463638306},{"word":"it","start":44.475002,"end":44.975002,"confidence":0.9995117,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.0445215068757534},{"word":"i","start":45.435,"end":45.515,"confidence":0.8535156,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0781857818365097},{"word":"do","start":45.515,"end":45.755,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.04403040185570717},{"word":"need","start":45.755,"end":45.915,"confidence":1.0,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.07306653261184692},{"word":"that","start":45.915,"end":46.395,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.0812234878540039},{"word":"power","start":46.395,"end":46.715,"confidence":0.99609375,"punctuated_word":"power","sentiment":"neutral","sentiment_score":-0.08200930804014206},{"word":"cable","start":46.715,"end":47.215,"confidence":1.0,"punctuated_word":"cable","sentiment":"neutral","sentiment_score":-0.07493878155946732},{"word":"that","start":48.075,"end":48.315002,"confidence":0.92578125,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.12968838214874268},{"word":"was","start":48.315002,"end":48.555,"confidence":0.99316406,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.13408854603767395},{"word":"missing","start":48.555,"end":49.055,"confidence":1.0,"punctuated_word":"missing.","sentiment":"neutral","sentiment_score":-0.095871701836586},{"word":"do","start":49.835,"end":50.075,"confidence":0.99121094,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":-0.0599890872836113},{"word":"you","start":50.075,"end":50.315002,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.056673675775527954},{"word":"have","start":50.315002,"end":50.635002,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.06612324714660645},{"word":"one","start":50.635002,"end":51.135002,"confidence":1.0,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.07940700650215149},{"word":"at","start":51.195,"end":51.355003,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.08707140386104584},{"word":"all","start":51.355003,"end":51.84,"confidence":0.99853516,"punctuated_word":"all?","sentiment":"neutral","sentiment_score":-0.04740966483950615},{"word":"i'm","start":52.08,"end":52.24,"confidence":0.99658203,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.04516065865755081},{"word":"borrowing","start":52.24,"end":52.48,"confidence":0.9951172,"punctuated_word":"borrowing","sentiment":"neutral","sentiment_score":-0.052005551755428314},{"word":"one","start":52.48,"end":52.72,"confidence":0.99121094,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.06031353026628494},{"word":"from","start":52.72,"end":52.8,"confidence":0.99902344,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.066685251891613},{"word":"the","start":52.8,"end":52.96,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.05603139102458954},{"word":"building","start":52.96,"end":53.36,"confidence":0.76660156,"punctuated_word":"building,","sentiment":"neutral","sentiment_score":-0.042354173958301544},{"word":"from","start":53.36,"end":53.52,"confidence":0.9819336,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.06018028035759926},{"word":"someone","start":53.52,"end":53.84,"confidence":0.99316406,"punctuated_word":"someone","sentiment":"neutral","sentiment_score":-0.05662970244884491},{"word":"else","start":53.84,"end":54.0,"confidence":1.0,"punctuated_word":"else","sentiment":"neutral","sentiment_score":-0.04986823350191116},{"word":"on","start":54.0,"end":54.08,"confidence":0.625,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.04115694761276245},{"word":"the","start":54.08,"end":54.24,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.036485981196165085},{"word":"floor","start":54.24,"end":54.74,"confidence":0.69384766,"punctuated_word":"floor,","sentiment":"neutral","sentiment_score":-0.0382818877696991},{"word":"one","start":55.12,"end":55.36,"confidence":0.64990234,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.05036431550979614},{"word":"of","start":55.36,"end":55.84,"confidence":0.9902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.03327997028827667},{"word":"the","start":55.84,"end":55.92,"confidence":0.5751953,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.04155831038951874},{"word":"other","start":55.92,"end":56.08,"confidence":0.44921875,"punctuated_word":"other","sentiment":"neutral","sentiment_score":-0.050787728279829025},{"word":"apartments","start":56.08,"end":56.58,"confidence":0.96240234,"punctuated_word":"apartments.","sentiment":"neutral","sentiment_score":-0.03743519634008408},{"word":"yeah","start":60.08,"end":60.58,"confidence":0.9147949,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.015165483579039574},{"word":"for","start":60.8,"end":61.04,"confidence":0.9970703,"punctuated_word":"For","sentiment":"neutral","sentiment_score":-0.02262852154672146},{"word":"the","start":61.04,"end":61.28,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.02203670889139175},{"word":"box","start":61.28,"end":61.78,"confidence":0.98168945,"punctuated_word":"box.","sentiment":"neutral","sentiment_score":-0.019784577190876007},{"word":"a","start":67.935,"end":68.095,"confidence":0.68896484,"punctuated_word":"A","sentiment":"neutral","sentiment_score":-0.06075315922498703},{"word":"power","start":68.095,"end":68.415,"confidence":0.64453125,"punctuated_word":"power","sentiment":"neutral","sentiment_score":-0.06277717649936676},{"word":"i'm","start":68.495,"end":68.575,"confidence":0.7944336,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.06148454546928406},{"word":"using","start":68.575,"end":68.895,"confidence":1.0,"punctuated_word":"using","sentiment":"neutral","sentiment_score":-0.05690621957182884},{"word":"someone","start":68.895,"end":69.135,"confidence":1.0,"punctuated_word":"someone","sentiment":"neutral","sentiment_score":-0.09019893407821657},{"word":"else's","start":69.135,"end":69.615,"confidence":0.9921875,"punctuated_word":"else's","sentiment":"neutral","sentiment_score":-0.05988949537277222},{"word":"apartment","start":69.615,"end":69.854996,"confidence":0.7133789,"punctuated_word":"apartment","sentiment":"neutral","sentiment_score":-0.05914539098739624},{"word":"in","start":70.095,"end":70.335,"confidence":0.70458984,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.04488551616668701},{"word":"apartment","start":70.335,"end":70.835,"confidence":0.61035156,"punctuated_word":"apartment.","sentiment":"neutral","sentiment_score":-0.05535775050520897},{"word":"this","start":71.055,"end":71.455,"confidence":0.37329102,"punctuated_word":"This","sentiment":"neutral","sentiment_score":-0.1129997968673706},{"word":"is","start":71.455,"end":71.615,"confidence":0.41625977,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.08155184239149094},{"word":"an","start":71.615,"end":71.775,"confidence":0.6801758,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.08058910071849823},{"word":"empty","start":71.775,"end":72.015,"confidence":0.99902344,"punctuated_word":"empty","sentiment":"neutral","sentiment_score":-0.09039029479026794},{"word":"apartment","start":72.015,"end":72.335,"confidence":0.907959,"punctuated_word":"apartment.","sentiment":"neutral","sentiment_score":-0.07860574871301651},{"word":"there's","start":72.335,"end":72.575,"confidence":0.7692871,"punctuated_word":"There's","sentiment":"neutral","sentiment_score":-0.06178615614771843},{"word":"a","start":72.575,"end":72.735,"confidence":0.42700195,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.04891825094819069},{"word":"power","start":72.735,"end":73.055,"confidence":0.60791016,"punctuated_word":"power","sentiment":"neutral","sentiment_score":-0.04759521782398224},{"word":"cable","start":73.055,"end":73.375,"confidence":0.9748535,"punctuated_word":"cable.","sentiment":"neutral","sentiment_score":-0.04759717732667923},{"word":"i","start":73.375,"end":73.455,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0393657311797142},{"word":"just","start":73.455,"end":73.695,"confidence":0.96240234,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.020551633089780807},{"word":"took","start":73.695,"end":73.854996,"confidence":0.91845703,"punctuated_word":"took","sentiment":"neutral","sentiment_score":-0.024342458695173264},{"word":"that","start":73.854996,"end":74.015,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.029742788523435593},{"word":"one","start":74.015,"end":74.515,"confidence":0.99658203,"punctuated_word":"one.","sentiment":"neutral","sentiment_score":-0.027941515669226646},{"word":"they","start":74.575,"end":74.815,"confidence":0.98535156,"punctuated_word":"They","sentiment":"neutral","sentiment_score":-0.03354717046022415},{"word":"they","start":74.815,"end":74.975,"confidence":0.96435547,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.025666769593954086},{"word":"let","start":74.975,"end":75.135,"confidence":0.65771484,"punctuated_word":"let","sentiment":"neutral","sentiment_score":-0.013876575976610184},{"word":"me","start":75.135,"end":75.375,"confidence":0.9980469,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.029832247644662857},{"word":"use","start":75.375,"end":75.534996,"confidence":0.96972656,"punctuated_word":"use","sentiment":"neutral","sentiment_score":-0.013729836791753767},{"word":"that","start":75.534996,"end":75.695,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.013184405863285065},{"word":"one","start":75.695,"end":75.854996,"confidence":0.9008789,"punctuated_word":"one.","sentiment":"neutral","sentiment_score":-0.02681278809905052},{"word":"but","start":75.854996,"end":76.095,"confidence":0.98095703,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.03889206051826477},{"word":"do","start":76.095,"end":76.255,"confidence":0.9980469,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.04525052011013031},{"word":"you","start":76.255,"end":76.335,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.035782117396593094},{"word":"have","start":76.335,"end":76.494995,"confidence":0.99609375,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.03161865100264549},{"word":"an","start":76.494995,"end":76.655,"confidence":0.5786133,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.03792242705821991},{"word":"can","start":76.735,"end":76.975,"confidence":0.9980469,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.04127807915210724},{"word":"you","start":76.975,"end":77.215,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.042489007115364075},{"word":"edit","start":77.215,"end":77.455,"confidence":0.62158203,"punctuated_word":"edit","sentiment":"neutral","sentiment_score":-0.02503044158220291},{"word":"post","start":79.1,"end":79.5,"confidence":0.96777344,"punctuated_word":"post","sentiment":"neutral","sentiment_score":-0.030360128730535507},{"word":"one","start":79.5,"end":79.659996,"confidence":0.9980469,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.04012368619441986},{"word":"to","start":79.659996,"end":79.74,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.02535742148756981},{"word":"me","start":79.74,"end":80.06,"confidence":0.82250977,"punctuated_word":"me,","sentiment":"neutral","sentiment_score":-0.03336704149842262},{"word":"a","start":80.06,"end":80.299995,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.029015079140663147},{"word":"power","start":80.299995,"end":80.53999,"confidence":0.99902344,"punctuated_word":"power","sentiment":"neutral","sentiment_score":-0.03118070587515831},{"word":"cable","start":80.53999,"end":80.85999,"confidence":1.0,"punctuated_word":"cable","sentiment":"neutral","sentiment_score":-0.0318252369761467},{"word":"for","start":80.85999,"end":81.1,"confidence":0.9194336,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.044852569699287415},{"word":"the","start":81.1,"end":81.17999,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.03296131640672684},{"word":"box","start":81.17999,"end":81.67999,"confidence":0.97680664,"punctuated_word":"box?","sentiment":"neutral","sentiment_score":-0.033126842230558395},{"word":"the","start":82.21999,"end":82.53999,"confidence":0.99316406,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.02819911018013954},{"word":"the","start":82.53999,"end":82.7,"confidence":0.984375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.018188675865530968},{"word":"first","start":82.7,"end":83.02,"confidence":0.9863281,"punctuated_word":"first","sentiment":"neutral","sentiment_score":-0.016322225332260132},{"word":"yeah","start":83.659996,"end":83.74,"confidence":0.94433594,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.006514200009405613},{"word":"yeah","start":83.74,"end":83.82,"confidence":0.9345703,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0014151791110634804},{"word":"yeah","start":83.82,"end":84.32,"confidence":0.939209,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0056273452937603},{"word":"yeah","start":84.85999,"end":85.02,"confidence":0.8642578,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.014186887070536612},{"word":"correct","start":85.02,"end":85.34,"confidence":0.88964844,"punctuated_word":"Correct.","sentiment":"neutral","sentiment_score":0.010508764535188677},{"word":"the","start":85.34,"end":85.42,"confidence":0.90478516,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.016093671321868896},{"word":"power","start":85.42,"end":85.659996,"confidence":0.99902344,"punctuated_word":"power","sentiment":"neutral","sentiment_score":-0.015748795121908188},{"word":"cable","start":85.659996,"end":86.159996,"confidence":0.9975586,"punctuated_word":"cable.","sentiment":"neutral","sentiment_score":-0.01544647291302681},{"word":"yep","start":92.7,"end":93.135,"confidence":0.9658203,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.08686195313930511},{"word":"yep","start":94.095,"end":94.495,"confidence":0.8876953,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.09543265402317049},{"word":"can","start":94.495,"end":94.655,"confidence":0.89208984,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.08213700354099274},{"word":"you","start":94.655,"end":94.815,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.06905383616685867},{"word":"ask","start":94.815,"end":94.975,"confidence":0.99609375,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":-0.05764343589544296},{"word":"him","start":94.975,"end":95.135,"confidence":0.6557617,"punctuated_word":"him","sentiment":"neutral","sentiment_score":-0.05862507224082947},{"word":"to","start":95.135,"end":95.215004,"confidence":0.98535156,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.05592436343431473},{"word":"send","start":95.215004,"end":95.455,"confidence":0.99902344,"punctuated_word":"send","sentiment":"neutral","sentiment_score":-0.048427682369947433},{"word":"me","start":95.455,"end":95.615005,"confidence":0.9980469,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.04648709297180176},{"word":"one","start":95.615005,"end":96.015,"confidence":0.93774414,"punctuated_word":"one?","sentiment":"neutral","sentiment_score":-0.050034258514642715},{"word":"yeah","start":96.015,"end":96.515,"confidence":0.77905273,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.016026798635721207},{"word":"can","start":97.135,"end":97.295,"confidence":0.7817383,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.015339972451329231},{"word":"you","start":97.295,"end":97.375,"confidence":0.99121094,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.009197551757097244},{"word":"ask","start":97.375,"end":97.615005,"confidence":0.9941406,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":-0.01589825190603733},{"word":"him","start":97.615005,"end":97.695,"confidence":0.9741211,"punctuated_word":"him","sentiment":"neutral","sentiment_score":-0.01879432052373886},{"word":"to","start":97.695,"end":97.855,"confidence":0.9277344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.01965527981519699},{"word":"send","start":97.855,"end":98.095,"confidence":0.99609375,"punctuated_word":"send","sentiment":"neutral","sentiment_score":-0.023340145125985146},{"word":"okay","start":98.255005,"end":98.755005,"confidence":0.9812012,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":-0.00998539850115776},{"word":"okay","start":101.535,"end":102.035,"confidence":0.935791,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.04592788591980934},{"word":"okay","start":104.415,"end":104.735,"confidence":0.9707031,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04240062832832336},{"word":"okay","start":104.735,"end":105.055,"confidence":0.98583984,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.09721506386995316},{"word":"thank","start":105.055,"end":105.375,"confidence":0.984375,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.2252143919467926},{"word":"you","start":105.375,"end":105.875,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.1876222789287567},{"word":"bye","start":107.13688,"end":107.45688,"confidence":0.7944336,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.1917124390602112},{"word":"bye","start":107.45688,"end":107.95688,"confidence":0.97802734,"punctuated_word":"bye.","sentiment":"neutral","sentiment_score":0.13704484701156616},{"word":"bye","start":109.69688,"end":109.87194,"confidence":0.78564453,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.06989238411188126}],"paragraphs":{"transcript":"\nHello, speaking. Yep. It's just gone on now. It just we just got it connected now. So I think some some sort of Lexus came through that that that provider messaged me, and it's connected now.\n\nJust got connected. I just got it working now. Yes. Just now. Yes.\n\nYeah. I do need the cable. I've actually had to go buy my own cable to put power source to it. I do need that power cable that was missing. Do you have one at all?\n\nI'm borrowing one from the building, from someone else on the floor, one of the other apartments. Yeah. For the box. A power I'm using someone else's apartment in apartment. This is an empty apartment.\n\nThere's a power cable. I just took that one. They they let me use that one. But do you have an can you edit post one to me, a power cable for the box? The the first yeah.\n\nYeah. Yeah. Yeah. Correct. The power cable.\n\nYep. Yep. Can you ask him to send me one? Yeah. Can you ask him to send okay.\n\nOkay. Okay. Okay. Thank you. Bye bye.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello, speaking.","start":0.24,"end":0.98,"sentiment":"neutral","sentiment_score":0.02652654703706503},{"text":"Yep.","start":4.88,"end":5.38,"sentiment":"neutral","sentiment_score":0.1013941615819931},{"text":"It's just gone on now.","start":13.165,"end":15.025,"sentiment":"neutral","sentiment_score":0.007476479560136795},{"text":"It just we just got it connected now.","start":15.085,"end":17.265,"sentiment":"neutral","sentiment_score":0.07862362079322338},{"text":"So I think some some sort of Lexus came through that that that provider messaged me, and it's connected now.","start":17.565,"end":25.005001,"sentiment":"neutral","sentiment_score":0.027743643429130316}],"sentiment":"neutral","sentiment_score":0.03821365245514446,"num_words":36,"start":0.24,"end":25.005001},{"sentences":[{"text":"Just got connected.","start":25.005001,"end":25.885,"sentiment":"neutral","sentiment_score":0.1614548663298289},{"text":"I just got it working now.","start":25.885,"end":27.24,"sentiment":"neutral","sentiment_score":0.3036728153626124},{"text":"Yes.","start":31.96,"end":32.36,"sentiment":"neutral","sentiment_score":0.12516304850578308},{"text":"Just now.","start":32.36,"end":33.1,"sentiment":"neutral","sentiment_score":0.11060895770788193},{"text":"Yes.","start":33.8,"end":34.3,"sentiment":"positive","sentiment_score":0.34347817301750183}],"sentiment":"neutral","sentiment_score":0.23048158677724692,"num_words":13,"start":25.005001,"end":34.3},{"sentences":[{"text":"Yeah.","start":40.235,"end":40.475002,"sentiment":"neutral","sentiment_score":0.04849926754832268},{"text":"I do need the cable.","start":40.475002,"end":41.515,"sentiment":"neutral","sentiment_score":-0.033083784580230716},{"text":"I've actually had to go buy my own cable to put power source to it.","start":41.515,"end":44.975002,"sentiment":"neutral","sentiment_score":-0.05268529305855433},{"text":"I do need that power cable that was missing.","start":45.435,"end":49.055,"sentiment":"neutral","sentiment_score":-0.08812254708674219},{"text":"Do you have one at all?","start":49.835,"end":51.84,"sentiment":"neutral","sentiment_score":-0.06611234756807487}],"sentiment":"neutral","sentiment_score":-0.0582493350116743,"num_words":36,"start":40.235,"end":51.84},{"sentences":[{"text":"I'm borrowing one from the building, from someone else on the floor, one of the other apartments.","start":52.08,"end":56.58,"sentiment":"neutral","sentiment_score":-0.048151712426367926},{"text":"Yeah.","start":60.08,"end":60.58,"sentiment":"neutral","sentiment_score":-0.015165483579039574},{"text":"For the box.","start":60.8,"end":61.78,"sentiment":"neutral","sentiment_score":-0.021483269209663074},{"text":"A power I'm using someone else's apartment in apartment.","start":67.935,"end":70.835,"sentiment":"neutral","sentiment_score":-0.06126646531952752},{"text":"This is an empty apartment.","start":71.055,"end":72.335,"sentiment":"neutral","sentiment_score":-0.08882735669612885}],"sentiment":"neutral","sentiment_score":-0.054106553537505014,"num_words":35,"start":52.08,"end":72.335},{"sentences":[{"text":"There's a power cable.","start":72.335,"end":73.375,"sentiment":"neutral","sentiment_score":-0.05147420056164265},{"text":"I just took that one.","start":73.375,"end":74.515,"sentiment":"neutral","sentiment_score":-0.028388825431466102},{"text":"They they let me use that one.","start":74.575,"end":75.854996,"sentiment":"neutral","sentiment_score":-0.022378542061362947},{"text":"But do you have an can you edit post one to me, a power cable for the box?","start":75.854996,"end":81.67999,"sentiment":"neutral","sentiment_score":-0.035024074009723134},{"text":"The the first yeah.","start":82.21999,"end":83.74,"sentiment":"neutral","sentiment_score":-0.017306052846834064}],"sentiment":"neutral","sentiment_score":-0.031688112299889326,"num_words":38,"start":72.335,"end":83.74},{"sentences":[{"text":"Yeah.","start":83.74,"end":83.82,"sentiment":"neutral","sentiment_score":0.0014151791110634804},{"text":"Yeah.","start":83.82,"end":84.32,"sentiment":"neutral","sentiment_score":0.0056273452937603},{"text":"Yeah.","start":84.85999,"end":85.02,"sentiment":"neutral","sentiment_score":0.014186887070536612},{"text":"Correct.","start":85.02,"end":85.34,"sentiment":"neutral","sentiment_score":0.010508764535188677},{"text":"The power cable.","start":85.34,"end":86.159996,"sentiment":"neutral","sentiment_score":-0.0157629797856013}],"sentiment":"neutral","sentiment_score":-0.0022215376208935466,"num_words":7,"start":83.74,"end":86.159996},{"sentences":[{"text":"Yep.","start":92.7,"end":93.135,"sentiment":"neutral","sentiment_score":-0.08686195313930511},{"text":"Yep.","start":94.095,"end":94.495,"sentiment":"neutral","sentiment_score":-0.09543265402317049},{"text":"Can you ask him to send me one?","start":94.495,"end":96.015,"sentiment":"neutral","sentiment_score":-0.05854159314185381},{"text":"Yeah.","start":96.015,"end":96.515,"sentiment":"neutral","sentiment_score":-0.016026798635721207},{"text":"Can you ask him to send okay.","start":97.135,"end":98.755005,"sentiment":"neutral","sentiment_score":-0.01603013144007751}],"sentiment":"neutral","sentiment_score":-0.0432702817229761,"num_words":18,"start":92.7,"end":98.755005},{"sentences":[{"text":"Okay.","start":101.535,"end":102.035,"sentiment":"neutral","sentiment_score":-0.04592788591980934},{"text":"Okay.","start":104.415,"end":104.735,"sentiment":"neutral","sentiment_score":0.04240062832832336},{"text":"Okay.","start":104.735,"end":105.055,"sentiment":"neutral","sentiment_score":0.09721506386995316},{"text":"Thank you.","start":105.055,"end":105.875,"sentiment":"neutral","sentiment_score":0.20641833543777466},{"text":"Bye bye.","start":107.13688,"end":107.95688,"sentiment":"neutral","sentiment_score":0.16437864303588867}],"sentiment":"neutral","sentiment_score":0.1193259661751134,"num_words":7,"start":101.535,"end":107.95688},{"sentences":[{"text":"Bye.","start":109.69688,"end":109.87194,"sentiment":"neutral","sentiment_score":0.06989238411188126}],"sentiment":"neutral","sentiment_score":0.06989238411188126,"num_words":1,"start":109.69688,"end":109.87194}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello, speaking.\n\nChannel 0: Yes. Hello, Maurice. This is Maureen\n\nChannel 1: Yep.\n\nChannel 0: from Earth of tech support. Just wanted to check-in to at your Internet connection. Is it working now?\n\nChannel 1: It's just gone on now. It just we just got it connected now. So I think some some sort of Lexus came through that that that provider messaged me, and it's connected now. Just got connected. I just got it working now.\n\nChannel 0: Okay. So you can use now the Internet?\n\nChannel 1: Yes. Just now.\n\nChannel 0: Okay.\n\nChannel 1: Yes.\n\nChannel 0: Great. So if you run into any issues or have more questions, feel free to give us a call anytime.\n\nChannel 1: Yeah. I do need the cable. I've actually had to go buy my own cable to put power source to it. I do need that power cable that was missing. Do you have one at all?\n\nI'm borrowing one from the building, from someone else on the floor, one of the other apartments.\n\nChannel 0: Power cable?\n\nChannel 1: Yeah. For the box.\n\nChannel 0: Okay. So may I ask what what are you using right now?\n\nChannel 1: A power I'm using someone else's apartment in apartment. This is an empty apartment. There's a power cable. I just took that one. They they let me use that one.\n\nBut do you have an can you edit post one to me, a power cable for the box? The the\n\nChannel 0: A\n\nChannel 1: first\n\nChannel 0: box from the wall?\n\nChannel 1: yeah. Yeah. Yeah. Yeah. Correct.\n\nThe power cable.\n\nChannel 0: Okay. I'm going to try to access the Linham networks because we're\n\nChannel 1: Yep.\n\nChannel 0: not providing\n\nChannel 1: Yep. Can you ask\n\nChannel 0: power\n\nChannel 1: him to send\n\nChannel 0: cable\n\nChannel 1: me one?\n\nChannel 0: for that\n\nChannel 1: Yeah.\n\nChannel 0: one.\n\nChannel 1: Can you\n\nChannel 0: Yeah.\n\nChannel 1: ask him to send\n\nChannel 0: Then,\n\nChannel 1: okay.\n\nChannel 0: yeah, I can ask and I'll get back to you once confirm\n\nChannel 1: Okay.\n\nChannel 0: or if they cannot provide as well.\n\nChannel 1: Okay. Okay. Thank you.\n\nChannel 0: Okay. Thank you. Bye for\n\nChannel 1: Bye\n\nChannel 0: now.\n\nChannel 1: bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello, speaking.","start":0.24,"end":0.98,"sentiment":"neutral","sentiment_score":0.02652654703706503}],"sentiment":"neutral","sentiment_score":0.02652654703706503,"channel":1,"num_words":2,"start":0.24,"end":0.98},{"sentences":[{"text":"Yes.","start":2.0,"end":2.3999999,"sentiment":"neutral","sentiment_score":0.09573593735694884},{"text":"Hello, Maurice.","start":2.3999999,"end":3.52,"sentiment":"neutral","sentiment_score":0.09622303768992424},{"text":"This is Maureen","start":3.52,"end":4.5,"sentiment":"neutral","sentiment_score":0.10704182833433151}],"sentiment":"neutral","sentiment_score":0.10155124962329865,"channel":0,"num_words":6,"start":2.0,"end":4.5},{"sentences":[{"text":"Yep.","start":4.88,"end":5.38,"sentiment":"neutral","sentiment_score":0.1013941615819931}],"sentiment":"neutral","sentiment_score":0.1013941615819931,"channel":1,"num_words":1,"start":4.88,"end":5.38},{"sentences":[{"text":"from Earth of tech support.","start":4.88,"end":6.5,"sentiment":"neutral","sentiment_score":0.10175328850746154},{"text":"Just wanted to check-in to at your Internet connection.","start":7.04,"end":9.94,"sentiment":"neutral","sentiment_score":0.08833932048744625},{"text":"Is it working now?","start":10.48,"end":11.7,"sentiment":"neutral","sentiment_score":0.07651881873607635}],"sentiment":"neutral","sentiment_score":0.08943864454825719,"channel":0,"num_words":18,"start":4.88,"end":11.7},{"sentences":[{"text":"It's just gone on now.","start":13.165,"end":15.025,"sentiment":"neutral","sentiment_score":0.007476479560136795},{"text":"It just we just got it connected now.","start":15.085,"end":17.265,"sentiment":"neutral","sentiment_score":0.07862362079322338},{"text":"So I think some some sort of Lexus came through that that that provider messaged me, and it's connected now.","start":17.565,"end":25.005001,"sentiment":"neutral","sentiment_score":0.027743643429130316},{"text":"Just got connected.","start":25.005001,"end":25.885,"sentiment":"neutral","sentiment_score":0.1614548663298289},{"text":"I just got it working now.","start":25.885,"end":27.24,"sentiment":"neutral","sentiment_score":0.3036728153626124}],"sentiment":"neutral","sentiment_score":0.08399156485462472,"channel":1,"num_words":42,"start":13.165,"end":27.24},{"sentences":[{"text":"Okay.","start":28.619999,"end":29.119999,"sentiment":"neutral","sentiment_score":0.1405559927225113},{"text":"So you can use now the Internet?","start":29.34,"end":31.359999,"sentiment":"neutral","sentiment_score":0.1388731034738677}],"sentiment":"neutral","sentiment_score":0.13908346462994814,"channel":0,"num_words":8,"start":28.619999,"end":31.359999},{"sentences":[{"text":"Yes.","start":31.96,"end":32.36,"sentiment":"neutral","sentiment_score":0.12516304850578308},{"text":"Just now.","start":32.36,"end":33.1,"sentiment":"neutral","sentiment_score":0.11060895770788193}],"sentiment":"neutral","sentiment_score":0.11546032130718231,"channel":1,"num_words":3,"start":31.96,"end":33.1},{"sentences":[{"text":"Okay.","start":33.66,"end":34.059998,"sentiment":"neutral","sentiment_score":0.18909166753292084}],"sentiment":"neutral","sentiment_score":0.18909166753292084,"channel":0,"num_words":1,"start":33.66,"end":34.059998},{"sentences":[{"text":"Yes.","start":33.8,"end":34.3,"sentiment":"positive","sentiment_score":0.34347817301750183}],"sentiment":"positive","sentiment_score":0.34347817301750183,"channel":1,"num_words":1,"start":33.8,"end":34.3},{"sentences":[{"text":"Great.","start":34.059998,"end":34.559998,"sentiment":"positive","sentiment_score":0.6218700408935547},{"text":"So if you run into any issues or have more questions, feel free to give us a call anytime.","start":34.78,"end":40.0,"sentiment":"neutral","sentiment_score":0.3320099742789018}],"sentiment":"positive","sentiment_score":0.3465029776096344,"channel":0,"num_words":20,"start":34.059998,"end":40.0},{"sentences":[{"text":"Yeah.","start":40.235,"end":40.475002,"sentiment":"neutral","sentiment_score":0.04849926754832268},{"text":"I do need the cable.","start":40.475002,"end":41.515,"sentiment":"neutral","sentiment_score":-0.033083784580230716},{"text":"I've actually had to go buy my own cable to put power source to it.","start":41.515,"end":44.975002,"sentiment":"neutral","sentiment_score":-0.05268529305855433},{"text":"I do need that power cable that was missing.","start":45.435,"end":49.055,"sentiment":"neutral","sentiment_score":-0.08812254708674219},{"text":"Do you have one at all?","start":49.835,"end":51.84,"sentiment":"neutral","sentiment_score":-0.06611234756807487}],"sentiment":"neutral","sentiment_score":-0.0582493350116743,"channel":1,"num_words":36,"start":40.235,"end":51.84},{"sentences":[{"text":"I'm borrowing one from the building, from someone else on the floor, one of the other apartments.","start":52.08,"end":56.58,"sentiment":"neutral","sentiment_score":-0.048151712426367926}],"sentiment":"neutral","sentiment_score":-0.048151712426367926,"channel":1,"num_words":17,"start":52.08,"end":56.58},{"sentences":[{"text":"Power cable?","start":58.9,"end":59.72,"sentiment":"neutral","sentiment_score":-0.024738432839512825}],"sentiment":"neutral","sentiment_score":-0.024738432839512825,"channel":0,"num_words":2,"start":58.9,"end":59.72},{"sentences":[{"text":"Yeah.","start":60.08,"end":60.58,"sentiment":"neutral","sentiment_score":-0.015165483579039574},{"text":"For the box.","start":60.8,"end":61.78,"sentiment":"neutral","sentiment_score":-0.021483269209663074}],"sentiment":"neutral","sentiment_score":-0.0199038228020072,"channel":1,"num_words":4,"start":60.08,"end":61.78},{"sentences":[{"text":"Okay.","start":63.62,"end":64.1,"sentiment":"neutral","sentiment_score":-0.007260550744831562},{"text":"So may I ask what what are you using right now?","start":64.1,"end":67.32,"sentiment":"neutral","sentiment_score":-0.01685068536211144}],"sentiment":"neutral","sentiment_score":-0.016051507477338117,"channel":0,"num_words":12,"start":63.62,"end":67.32},{"sentences":[{"text":"A power I'm using someone else's apartment in apartment.","start":67.935,"end":70.835,"sentiment":"neutral","sentiment_score":-0.06126646531952752},{"text":"This is an empty apartment.","start":71.055,"end":72.335,"sentiment":"neutral","sentiment_score":-0.08882735669612885},{"text":"There's a power cable.","start":72.335,"end":73.375,"sentiment":"neutral","sentiment_score":-0.05147420056164265},{"text":"I just took that one.","start":73.375,"end":74.515,"sentiment":"neutral","sentiment_score":-0.028388825431466102},{"text":"They they let me use that one.","start":74.575,"end":75.854996,"sentiment":"neutral","sentiment_score":-0.022378542061362947}],"sentiment":"neutral","sentiment_score":-0.05000085650632779,"channel":1,"num_words":30,"start":67.935,"end":75.854996},{"sentences":[{"text":"But do you have an can you edit post one to me, a power cable for the box?","start":75.854996,"end":81.67999,"sentiment":"neutral","sentiment_score":-0.035024074009723134},{"text":"The the","start":82.21999,"end":82.7,"sentiment":"neutral","sentiment_score":-0.023193893022835255}],"sentiment":"neutral","sentiment_score":-0.03384105591103435,"channel":1,"num_words":20,"start":75.854996,"end":82.7},{"sentences":[{"text":"A","start":82.555,"end":82.715004,"sentiment":"neutral","sentiment_score":-0.018531527370214462}],"sentiment":"neutral","sentiment_score":-0.018531527370214462,"channel":0,"num_words":1,"start":82.555,"end":82.715004},{"sentences":[{"text":"first","start":82.7,"end":83.02,"sentiment":"neutral","sentiment_score":-0.016322225332260132}],"sentiment":"neutral","sentiment_score":-0.016322225332260132,"channel":1,"num_words":1,"start":82.7,"end":83.02},{"sentences":[{"text":"box from the wall?","start":82.715004,"end":84.015,"sentiment":"neutral","sentiment_score":-0.018674498656764627}],"sentiment":"neutral","sentiment_score":-0.018674498656764627,"channel":0,"num_words":4,"start":82.715004,"end":84.015},{"sentences":[{"text":"yeah.","start":83.659996,"end":83.74,"sentiment":"neutral","sentiment_score":-0.006514200009405613},{"text":"Yeah.","start":83.74,"end":83.82,"sentiment":"neutral","sentiment_score":0.0014151791110634804},{"text":"Yeah.","start":83.82,"end":84.32,"sentiment":"neutral","sentiment_score":0.0056273452937603},{"text":"Yeah.","start":84.85999,"end":85.02,"sentiment":"neutral","sentiment_score":0.014186887070536612},{"text":"Correct.","start":85.02,"end":85.34,"sentiment":"neutral","sentiment_score":0.010508764535188677}],"sentiment":"neutral","sentiment_score":0.005044795200228691,"channel":1,"num_words":5,"start":83.659996,"end":85.34},{"sentences":[{"text":"The power cable.","start":85.34,"end":86.159996,"sentiment":"neutral","sentiment_score":-0.0157629797856013}],"sentiment":"neutral","sentiment_score":-0.0157629797856013,"channel":1,"num_words":3,"start":85.34,"end":86.159996},{"sentences":[{"text":"Okay.","start":87.995,"end":88.41,"sentiment":"neutral","sentiment_score":-0.028771810233592987},{"text":"I'm going to try to access the Linham networks because we're","start":88.57001,"end":92.89001,"sentiment":"neutral","sentiment_score":-0.059414936060255226}],"sentiment":"neutral","sentiment_score":-0.05686134224136671,"channel":0,"num_words":12,"start":87.995,"end":92.89001},{"sentences":[{"text":"Yep.","start":92.7,"end":93.135,"sentiment":"neutral","sentiment_score":-0.08686195313930511}],"sentiment":"neutral","sentiment_score":-0.08686195313930511,"channel":1,"num_words":1,"start":92.7,"end":93.135},{"sentences":[{"text":"not providing","start":92.89001,"end":93.630005,"sentiment":"neutral","sentiment_score":-0.10444576665759087}],"sentiment":"neutral","sentiment_score":-0.10444576665759087,"channel":0,"num_words":2,"start":92.89001,"end":93.630005},{"sentences":[{"text":"Yep.","start":94.095,"end":94.495,"sentiment":"neutral","sentiment_score":-0.09543265402317049},{"text":"Can you ask","start":94.495,"end":94.975,"sentiment":"neutral","sentiment_score":-0.06961142520109813}],"sentiment":"neutral","sentiment_score":-0.07606673240661621,"channel":1,"num_words":4,"start":94.095,"end":94.975},{"sentences":[{"text":"power","start":94.97,"end":95.37,"sentiment":"neutral","sentiment_score":-0.05343039706349373}],"sentiment":"neutral","sentiment_score":-0.05343039706349373,"channel":0,"num_words":1,"start":94.97,"end":95.37},{"sentences":[{"text":"him to send","start":94.975,"end":95.455,"sentiment":"neutral","sentiment_score":-0.05432570601503054}],"sentiment":"neutral","sentiment_score":-0.05432570601503054,"channel":1,"num_words":3,"start":94.975,"end":95.455},{"sentences":[{"text":"cable","start":95.37,"end":95.69,"sentiment":"neutral","sentiment_score":-0.046019379049539566}],"sentiment":"neutral","sentiment_score":-0.046019379049539566,"channel":0,"num_words":1,"start":95.37,"end":95.69},{"sentences":[{"text":"me one?","start":95.455,"end":96.015,"sentiment":"neutral","sentiment_score":-0.04826067574322224}],"sentiment":"neutral","sentiment_score":-0.04826067574322224,"channel":1,"num_words":2,"start":95.455,"end":96.015},{"sentences":[{"text":"for that","start":95.69,"end":96.170006,"sentiment":"neutral","sentiment_score":-0.021473892964422703}],"sentiment":"neutral","sentiment_score":-0.021473892964422703,"channel":0,"num_words":2,"start":95.69,"end":96.170006},{"sentences":[{"text":"Yeah.","start":96.015,"end":96.515,"sentiment":"neutral","sentiment_score":-0.016026798635721207}],"sentiment":"neutral","sentiment_score":-0.016026798635721207,"channel":1,"num_words":1,"start":96.015,"end":96.515},{"sentences":[{"text":"one.","start":96.170006,"end":96.670006,"sentiment":"neutral","sentiment_score":-0.021042242646217343}],"sentiment":"neutral","sentiment_score":-0.021042242646217343,"channel":0,"num_words":1,"start":96.170006,"end":96.670006},{"sentences":[{"text":"Can you","start":97.135,"end":97.375,"sentiment":"neutral","sentiment_score":-0.012268762104213238}],"sentiment":"neutral","sentiment_score":-0.012268762104213238,"channel":1,"num_words":2,"start":97.135,"end":97.375},{"sentences":[{"text":"Yeah.","start":97.37,"end":97.87,"sentiment":"neutral","sentiment_score":-0.009920653887093067}],"sentiment":"neutral","sentiment_score":-0.009920653887093067,"channel":0,"num_words":1,"start":97.37,"end":97.87},{"sentences":[{"text":"ask him to send","start":97.375,"end":98.095,"sentiment":"neutral","sentiment_score":-0.019421999342739582}],"sentiment":"neutral","sentiment_score":-0.019421999342739582,"channel":1,"num_words":4,"start":97.375,"end":98.095},{"sentences":[{"text":"Then,","start":98.01,"end":98.48688,"sentiment":"neutral","sentiment_score":-0.018178490921854973}],"sentiment":"neutral","sentiment_score":-0.018178490921854973,"channel":0,"num_words":1,"start":98.01,"end":98.48688},{"sentences":[{"text":"okay.","start":98.255005,"end":98.755005,"sentiment":"neutral","sentiment_score":-0.00998539850115776}],"sentiment":"neutral","sentiment_score":-0.00998539850115776,"channel":1,"num_words":1,"start":98.255005,"end":98.755005},{"sentences":[{"text":"yeah, I can ask and I'll get back to you once confirm","start":99.046875,"end":102.02688,"sentiment":"neutral","sentiment_score":-0.007795907246569793}],"sentiment":"neutral","sentiment_score":-0.007795907246569793,"channel":0,"num_words":12,"start":99.046875,"end":102.02688},{"sentences":[{"text":"Okay.","start":101.535,"end":102.035,"sentiment":"neutral","sentiment_score":-0.04592788591980934}],"sentiment":"neutral","sentiment_score":-0.04592788591980934,"channel":1,"num_words":1,"start":101.535,"end":102.035},{"sentences":[{"text":"or if they cannot provide as well.","start":102.086876,"end":104.506874,"sentiment":"neutral","sentiment_score":-0.1030984755073275}],"sentiment":"neutral","sentiment_score":-0.1030984755073275,"channel":0,"num_words":7,"start":102.086876,"end":104.506874},{"sentences":[{"text":"Okay.","start":104.415,"end":104.735,"sentiment":"neutral","sentiment_score":0.04240062832832336},{"text":"Okay.","start":104.735,"end":105.055,"sentiment":"neutral","sentiment_score":0.09721506386995316},{"text":"Thank you.","start":105.055,"end":105.875,"sentiment":"neutral","sentiment_score":0.20641833543777466}],"sentiment":"neutral","sentiment_score":0.13811309076845646,"channel":1,"num_words":4,"start":104.415,"end":105.875},{"sentences":[{"text":"Okay.","start":105.92688,"end":106.32687,"sentiment":"neutral","sentiment_score":0.17131558060646057},{"text":"Thank you.","start":106.32687,"end":106.80688,"sentiment":"neutral","sentiment_score":0.27323101460933685},{"text":"Bye for","start":106.80688,"end":107.20688,"sentiment":"neutral","sentiment_score":0.19212757050991058}],"sentiment":"neutral","sentiment_score":0.22040655016899108,"channel":0,"num_words":5,"start":105.92688,"end":107.20688},{"sentences":[{"text":"Bye","start":107.13688,"end":107.45688,"sentiment":"neutral","sentiment_score":0.1917124390602112}],"sentiment":"neutral","sentiment_score":0.1917124390602112,"channel":1,"num_words":1,"start":107.13688,"end":107.45688},{"sentences":[{"text":"now.","start":107.20688,"end":107.70688,"sentiment":"neutral","sentiment_score":0.18760502338409424}],"sentiment":"neutral","sentiment_score":0.18760502338409424,"channel":0,"num_words":1,"start":107.20688,"end":107.70688},{"sentences":[{"text":"bye.","start":107.45688,"end":107.95688,"sentiment":"neutral","sentiment_score":0.13704484701156616},{"text":"Bye.","start":109.69688,"end":109.87194,"sentiment":"neutral","sentiment_score":0.06989238411188126}],"sentiment":"neutral","sentiment_score":0.10346861556172371,"channel":1,"num_words":2,"start":107.45688,"end":109.87194}]},"summary":{"result":"success","short":"A Yep. Earth of tech support representative named Maureen calls a customer named Maurice to check on his Internet connection. She confirms that the cable is working and asks if he needs it. She also asks about a missing power cable and requests that someone sends a cable to her. She confirms that she has the cable and will get back to him once she receives confirmation."},"intents":{"segments":[{"text":"Just wanted to check-in to at your Internet connection. Is it working now?","start_word":14,"end_word":26,"intents":[{"intent":"Check connection status","confidence_score":0.051582325}]}]},"sentiments":{"segments":[{"text":"Hello, speaking. Yes. Hello, Maurice. This is Maureen from Yep. Earth of tech support. Just wanted to check-in to at your Internet connection. Is it working now? It's just gone on now. It just we just got it connected now. So I think some some sort of Lexus came through that that that provider messaged me, and it's connected now. Just got connected. I just got it working now. Okay. So you can use now the Internet? Yes. Just now. Okay.","start_word":0,"end_word":80,"sentiment":"neutral","sentiment_score":0.09255363047122955},{"text":"Yes. Great. So if you run into any issues or have more questions, feel free to give us a call anytime.","start_word":81,"end_word":101,"sentiment":"positive","sentiment_score":0.3582262098789215},{"text":"Yeah. I do need the cable. I've actually had to go buy my own cable to put power source to it. I do need that power cable that was missing. Do you have one at all? I'm borrowing one from the building, from someone else on the floor, one of the other apartments. Power cable? Yeah. For the box. Okay. So may I ask what what are you using right now? A power I'm using someone else's apartment in apartment. This is an empty apartment. There's a power cable. I just took that one. They they let me use that one. But do you have an can you edit post one to me, a power cable for the box? The the A first box from the wall? yeah. Yeah. Yeah. Yeah. Correct. The power cable. Okay. I'm going to try to access the Linham networks because we're Yep. not providing Yep. Can you ask power him to send cable me one? for that Yeah. one. Can you Yeah. ask him to send Then, okay. yeah, I can ask and I'll get back to you once confirm Okay. or if they cannot provide as well. Okay. Okay. Thank you. Okay. Thank you. Bye for Bye now. bye. Bye.","start_word":102,"end_word":308,"sentiment":"neutral","sentiment_score":-0.023671042174100876}],"average":{"sentiment":"neutral","sentiment_score":0.03216032959273641}}}}