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Hi. Good day to you. This is Andrew from Vigilance AI. Is this Carlo?\n\nJust a really quick one, Carlo. We help small IT teams investigate more alerts without hiring more analysts. And, Carlo, our AI security analyst works twenty four seven while having human in the loop automatically analyze the alerts and provide full audit trail. And, Carlo, would you be open to a quick demo with our CTO to see if we could help your team? Oh, okay.\n\nWell, that's great. So in the next three months, so you mean you guys currently have an SOC or in place? Oh, I understand. Well, can I please send your information so that in three months, maybe we guys could schedule a demo? That way, you you guys can see how we could help your team, you know, just get more more better in in getting secured alerts.\n\nThat would be August. Right, Carlo? Oh, September. Okay. Alright.\n\nI'll put this a note. I'll probably reach out. Alright. Mid September. Gotcha.\n\nSo can I still send you an email? Would that be okay with you or just leave it for September? Alright, Carol. Understood. Mate, I'm really sorry to disturb you.\n\nGood luck with the project, and we'll reach out to you in September then. You take care, mate. Bye bye.","paragraphs":[{"sentences":[{"text":"Oh, yes.","start":3.1999998,"end":3.84,"sentiment":"neutral","sentiment_score":0.09802672639489174},{"text":"Hi.","start":3.84,"end":4.3199997,"sentiment":"positive","sentiment_score":0.33432334661483765},{"text":"Good day to you.","start":4.3199997,"end":5.54,"sentiment":"positive","sentiment_score":0.5568366497755051},{"text":"This is Andrew from Vigilance AI.","start":6.3199997,"end":9.86,"sentiment":"neutral","sentiment_score":0.19661376625299454},{"text":"Is this Carlo?","start":10.32,"end":11.7,"sentiment":"neutral","sentiment_score":0.11994644502798717}],"sentiment":"neutral","sentiment_score":0.26857783319428563,"num_words":16,"start":3.1999998,"end":11.7},{"sentences":[{"text":"Just a really quick one, Carlo.","start":15.335,"end":16.935,"sentiment":"neutral","sentiment_score":0.22146928062041601},{"text":"We help small IT teams investigate more alerts without hiring more 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Connor speaking. Yeah. It is. The moment, we're busy with a huge project. So we are time poor significantly trying to trying to get our project across the line. So if or anything like this, I would I would imagine we'd have space in the next three months. We have discussions like that. No. What I'm saying is we're busy with a with a critical project that's consuming all our time and effort and focus, and we will only be able to give proper thought and consideration to anything else in three months' time. Let's maybe touch base in three months' time again because it's just gonna get swallowed up with all the emails and everything right now. September. So effectively mid mid September. That's three months from now. For September, please. That'll be great. All good. Thank you. You too. Thanks. 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Connor speaking. Yeah. It is. The moment, we're busy with a huge project.\n\nSo we are time poor significantly trying to trying to get our project across the line. So if or anything like this, I would I would imagine we'd have space in the next three months. We have discussions like that. No. What I'm saying is we're busy with a with a critical project that's consuming all our time and effort and focus, and we will only be able to give proper thought and consideration to anything else in three months' time.\n\nLet's maybe touch base in three months' time again because it's just gonna get swallowed up with all the emails and everything right now. September. So effectively mid mid September. That's three months from now. For September, please.\n\nThat'll be great. All good. Thank you. You too. Thanks.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.0,"end":0.5,"sentiment":"neutral","sentiment_score":0.018456947058439255},{"text":"Connor speaking.","start":1.36,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.019049717113375664},{"text":"Yeah.","start":12.88,"end":13.12,"sentiment":"neutral","sentiment_score":0.15683433413505554},{"text":"It is.","start":13.12,"end":13.78,"sentiment":"neutral","sentiment_score":0.20567423105239868},{"text":"The moment, we're busy with a huge project.","start":42.075,"end":44.475002,"sentiment":"neutral","sentiment_score":-0.33189807087183}],"sentiment":"neutral","sentiment_score":-0.14503181353211403,"num_words":14,"start":0.0,"end":44.475002},{"sentences":[{"text":"So we are time poor significantly trying to trying to get our project across the line.","start":44.475002,"end":54.24,"sentiment":"negative","sentiment_score":-0.5809006970375776},{"text":"So if or anything like this, I would I would imagine we'd have space in the next three months.","start":54.24,"end":62.58,"sentiment":"neutral","sentiment_score":-0.247001735003371},{"text":"We have discussions like that.","start":65.36,"end":67.185,"sentiment":"neutral","sentiment_score":-0.09334618374705314},{"text":"No.","start":79.46,"end":79.7,"sentiment":"neutral","sentiment_score":-0.11119592934846878},{"text":"What I'm saying is we're busy with a with a critical project that's consuming all our time and effort and focus, and we will only be able to give proper thought and consideration to anything else in three months' time.","start":79.7,"end":95.895,"sentiment":"neutral","sentiment_score":-0.2484072532504797}],"sentiment":"neutral","sentiment_score":-0.30248964315763227,"num_words":81,"start":44.475002,"end":95.895},{"sentences":[{"text":"Let's maybe touch base in three months' time again because it's just gonna get swallowed up with all the emails and everything right now.","start":118.2,"end":129.535,"sentiment":"neutral","sentiment_score":-0.11824983110030492},{"text":"September.","start":133.52,"end":134.02,"sentiment":"neutral","sentiment_score":0.0005649439990520477},{"text":"So effectively mid mid September.","start":144.0,"end":145.86,"sentiment":"neutral","sentiment_score":0.031478872150182725},{"text":"That's three months from now.","start":146.08,"end":153.55249,"sentiment":"neutral","sentiment_score":0.011345201171934605},{"text":"For September, please.","start":160.98,"end":162.18,"sentiment":"neutral","sentiment_score":0.12698339422543845}],"sentiment":"neutral","sentiment_score":-0.05900948560845695,"num_words":38,"start":118.2,"end":162.18},{"sentences":[{"text":"That'll be great.","start":162.18,"end":163.23999,"sentiment":"positive","sentiment_score":0.5636515021324158},{"text":"All good.","start":168.58,"end":169.23999,"sentiment":"positive","sentiment_score":0.5349384397268295},{"text":"Thank you.","start":171.78,"end":172.59999,"sentiment":"positive","sentiment_score":0.7625654339790344},{"text":"You too.","start":172.88895,"end":173.62895,"sentiment":"positive","sentiment_score":0.44884663820266724},{"text":"Thanks.","start":173.76895,"end":174.26895,"sentiment":"positive","sentiment_score":0.6137232184410095}],"sentiment":"positive","sentiment_score":0.579737874865532,"num_words":10,"start":162.18,"end":174.26895},{"sentences":[{"text":"Bye.","start":175.44894,"end":175.94894,"sentiment":"neutral","sentiment_score":-0.12517131865024567}],"sentiment":"neutral","sentiment_score":-0.12517131865024567,"num_words":1,"start":175.44894,"end":175.94894}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Connor speaking.\n\nChannel 0: Oh, yes. Hi. Good day to you. This is Andrew from Vigilance AI. Is this Carlo?\n\nChannel 1: Yeah. It is.\n\nChannel 0: Just a really quick one, Carlo. We help small IT teams investigate more alerts without hiring more analysts. And, Carlo, our AI security analyst works twenty four seven while having human in the loop automatically analyze the alerts and provide full audit trail. And, Carlo, would you be open to a quick demo with our CTO to see if we could help your team?\n\nChannel 1: The moment, we're busy with a huge project. So we are time poor significantly trying to trying to get our project across the line. So if or anything like this, I would I would imagine we'd have space in the next three months. We have\n\nChannel 0: Oh,\n\nChannel 1: discussions like that.\n\nChannel 0: okay. Well, that's great. So in the next three months, so you mean you guys currently have an SOC or in place?\n\nChannel 1: No. What I'm saying is we're busy with a with a critical project that's consuming all our time and effort and focus, and we will only be able to give proper thought and consideration to anything else in three months' time.\n\nChannel 0: Oh, I understand. Well, can I please send your information so that in three months, maybe we guys could schedule a demo? That way, you you guys can see how we could help your team, you know, just get more more better in in getting secured alerts.\n\nChannel 1: Let's maybe touch base in three months' time again because it's just gonna get swallowed up with all the emails and everything right now.\n\nChannel 0: That would be August. Right, Carlo?\n\nChannel 1: September.\n\nChannel 0: Oh, September. Okay. Alright. I'll put this a note. I'll\n\nChannel 1: So\n\nChannel 0: probably\n\nChannel 1: effectively\n\nChannel 0: reach\n\nChannel 1: mid\n\nChannel 0: out.\n\nChannel 1: mid September. That's three months from\n\nChannel 0: Alright. Mid September. Gotcha. So\n\nChannel 1: now.\n\nChannel 0: can I still send you an email? Would that be okay with you or just leave it for September?\n\nChannel 1: For September, please. That'll be great.\n\nChannel 0: Alright, Carol. Understood. Mate, I'm really sorry to disturb you. Good luck with the project,\n\nChannel 1: All good.\n\nChannel 0: and we'll reach out to you in September then. You take care, mate.\n\nChannel 1: Thank you. You too. Thanks.\n\nChannel 0: Bye bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.0,"end":0.5,"sentiment":"neutral","sentiment_score":0.018456947058439255},{"text":"Connor speaking.","start":1.36,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.019049717113375664}],"sentiment":"neutral","sentiment_score":0.018852127095063526,"channel":1,"num_words":3,"start":0.0,"end":2.1799998},{"sentences":[{"text":"Oh, yes.","start":3.1999998,"end":3.84,"sentiment":"neutral","sentiment_score":0.09802672639489174},{"text":"Hi.","start":3.84,"end":4.3199997,"sentiment":"positive","sentiment_score":0.33432334661483765},{"text":"Good day to you.","start":4.3199997,"end":5.54,"sentiment":"positive","sentiment_score":0.5568366497755051},{"text":"This is Andrew from Vigilance AI.","start":6.3199997,"end":9.86,"sentiment":"neutral","sentiment_score":0.19661376625299454},{"text":"Is this 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maybe we guys could schedule a demo?","start":98.97,"end":107.19501,"sentiment":"neutral","sentiment_score":0.1025229214053405},{"text":"That way, you you guys can see how we could help your team, you know, just get more more better in in getting secured alerts.","start":108.135,"end":118.475006,"sentiment":"neutral","sentiment_score":0.23319074779748916}],"sentiment":"neutral","sentiment_score":0.1644172848776934,"channel":0,"num_words":47,"start":96.89,"end":118.475006},{"sentences":[{"text":"Let's maybe touch base in three months' time again because it's just gonna get swallowed up with all the emails and everything right now.","start":118.2,"end":129.535,"sentiment":"neutral","sentiment_score":-0.11824983110030492}],"sentiment":"neutral","sentiment_score":-0.11824983110030492,"channel":1,"num_words":24,"start":118.2,"end":129.535},{"sentences":[{"text":"That would be August.","start":130.2,"end":131.16,"sentiment":"neutral","sentiment_score":-0.0037983411457389593},{"text":"Right, Carlo?","start":131.16,"end":132.06,"sentiment":"neutral","sentiment_score":0.010790211148560047}],"sentiment":"neutral","sentiment_score":0.0010645096190273764,"channel":0,"num_words":6,"start":130.2,"end":132.06},{"sentences":[{"text":"September.","start":133.52,"end":134.02,"sentiment":"neutral","sentiment_score":0.0005649439990520477}],"sentiment":"neutral","sentiment_score":0.0005649439990520477,"channel":1,"num_words":1,"start":133.52,"end":134.02},{"sentences":[{"text":"Oh, September.","start":139.115,"end":140.015,"sentiment":"neutral","sentiment_score":0.011091481894254684},{"text":"Okay.","start":140.63501,"end":141.13501,"sentiment":"neutral","sentiment_score":0.027970559895038605},{"text":"Alright.","start":141.515,"end":142.015,"sentiment":"neutral","sentiment_score":0.06247948855161667},{"text":"I'll put this a note.","start":142.07501,"end":143.455,"sentiment":"neutral","sentiment_score":0.06046802625060081},{"text":"I'll","start":143.835,"end":144.07501,"sentiment":"neutral","sentiment_score":0.05532165616750717}],"sentiment":"neutral","sentiment_score":0.04702947996556759,"channel":0,"num_words":10,"start":139.115,"end":144.07501},{"sentences":[{"text":"So","start":144.0,"end":144.08,"sentiment":"neutral","sentiment_score":0.04560726135969162}],"sentiment":"neutral","sentiment_score":0.04560726135969162,"channel":1,"num_words":1,"start":144.0,"end":144.08},{"sentences":[{"text":"probably","start":144.07501,"end":144.55501,"sentiment":"neutral","sentiment_score":0.05741667002439499}],"sentiment":"neutral","sentiment_score":0.05741667002439499,"channel":0,"num_words":1,"start":144.07501,"end":144.55501},{"sentences":[{"text":"effectively","start":144.08,"end":144.58,"sentiment":"neutral","sentiment_score":0.04194049537181854}],"sentiment":"neutral","sentiment_score":0.04194049537181854,"channel":1,"num_words":1,"start":144.08,"end":144.58},{"sentences":[{"text":"reach","start":144.55501,"end":144.795,"sentiment":"neutral","sentiment_score":0.029120393097400665}],"sentiment":"neutral","sentiment_score":0.029120393097400665,"channel":0,"num_words":1,"start":144.55501,"end":144.795},{"sentences":[{"text":"mid","start":144.72,"end":145.04001,"sentiment":"neutral","sentiment_score":0.04151284694671631}],"sentiment":"neutral","sentiment_score":0.04151284694671631,"channel":1,"num_words":1,"start":144.72,"end":145.04001},{"sentences":[{"text":"out.","start":144.795,"end":145.295,"sentiment":"neutral","sentiment_score":0.02846371755003929}],"sentiment":"neutral","sentiment_score":0.02846371755003929,"channel":0,"num_words":1,"start":144.795,"end":145.295},{"sentences":[{"text":"mid September.","start":145.04001,"end":145.86,"sentiment":"neutral","sentiment_score":0.014166878536343575},{"text":"That's three months from","start":146.08,"end":147.545,"sentiment":"neutral","sentiment_score":0.010856912471354008}],"sentiment":"neutral","sentiment_score":0.011960234493017197,"channel":1,"num_words":6,"start":145.04001,"end":147.545},{"sentences":[{"text":"Alright.","start":148.65001,"end":149.13,"sentiment":"neutral","sentiment_score":0.02839045599102974},{"text":"Mid September.","start":149.13,"end":149.95,"sentiment":"neutral","sentiment_score":0.015222403220832348},{"text":"Gotcha.","start":151.77,"end":152.27,"sentiment":"neutral","sentiment_score":0.02802019380033016},{"text":"So","start":152.89,"end":153.39,"sentiment":"neutral","sentiment_score":0.012940915301442146}],"sentiment":"neutral","sentiment_score":0.01995927430689335,"channel":0,"num_words":5,"start":148.65001,"end":153.39},{"sentences":[{"text":"now.","start":153.05249,"end":153.55249,"sentiment":"neutral","sentiment_score":0.013298355974256992}],"sentiment":"neutral","sentiment_score":0.013298355974256992,"channel":1,"num_words":1,"start":153.05249,"end":153.55249},{"sentences":[{"text":"can I still send you an email?","start":154.01001,"end":156.11,"sentiment":"neutral","sentiment_score":0.013705011590250902},{"text":"Would that be okay with you or just leave it for September?","start":156.17,"end":159.79001,"sentiment":"neutral","sentiment_score":0.027368677624811728}],"sentiment":"neutral","sentiment_score":0.022334695401552477,"channel":0,"num_words":19,"start":154.01001,"end":159.79001},{"sentences":[{"text":"For September, please.","start":160.98,"end":162.18,"sentiment":"neutral","sentiment_score":0.12698339422543845},{"text":"That'll be great.","start":162.18,"end":163.23999,"sentiment":"positive","sentiment_score":0.5636515021324158}],"sentiment":"positive","sentiment_score":0.3453174481789271,"channel":1,"num_words":6,"start":160.98,"end":163.23999},{"sentences":[{"text":"Alright, Carol.","start":163.905,"end":164.705,"sentiment":"neutral","sentiment_score":0.13366075605154037},{"text":"Understood.","start":164.705,"end":165.205,"sentiment":"neutral","sentiment_score":0.027956750243902206},{"text":"Mate, I'm really sorry to disturb you.","start":165.66501,"end":167.585,"sentiment":"negative","sentiment_score":-0.5084897843854768},{"text":"Good luck with the project,","start":167.74501,"end":168.945,"sentiment":"positive","sentiment_score":0.5462256908416748}],"sentiment":"neutral","sentiment_score":-0.03553478494286537,"channel":0,"num_words":15,"start":163.905,"end":168.945},{"sentences":[{"text":"All good.","start":168.58,"end":169.23999,"sentiment":"positive","sentiment_score":0.5349384397268295}],"sentiment":"positive","sentiment_score":0.5349384397268295,"channel":1,"num_words":2,"start":168.58,"end":169.23999},{"sentences":[{"text":"and we'll reach out to you in September then.","start":168.945,"end":171.10501,"sentiment":"positive","sentiment_score":0.3855961528089311},{"text":"You take care, mate.","start":171.10501,"end":172.24501,"sentiment":"positive","sentiment_score":0.5333173125982285}],"sentiment":"positive","sentiment_score":0.43104881735948414,"channel":0,"num_words":13,"start":168.945,"end":172.24501},{"sentences":[{"text":"Thank you.","start":171.78,"end":172.59999,"sentiment":"positive","sentiment_score":0.7625654339790344},{"text":"You too.","start":172.88895,"end":173.62895,"sentiment":"positive","sentiment_score":0.44884663820266724},{"text":"Thanks.","start":173.76895,"end":174.26895,"sentiment":"positive","sentiment_score":0.6137232184410095}],"sentiment":"positive","sentiment_score":0.6073094725608825,"channel":1,"num_words":5,"start":171.78,"end":174.26895},{"sentences":[{"text":"Bye bye.","start":174.145,"end":174.88501,"sentiment":"neutral","sentiment_score":0.28901030123233795}],"sentiment":"neutral","sentiment_score":0.28901030123233795,"channel":0,"num_words":2,"start":174.145,"end":174.88501},{"sentences":[{"text":"Bye.","start":175.44894,"end":175.94894,"sentiment":"neutral","sentiment_score":-0.12517131865024567}],"sentiment":"neutral","sentiment_score":-0.12517131865024567,"channel":1,"num_words":1,"start":175.44894,"end":175.94894}]},"summary":{"result":"success","short":"An agent from Carrefourance AI calls Carlo to offer a demo of their AI security analyst to help small IT teams investigate alerts without hiring more analysts. The agent explains that their AI analysts are constantly analyzing alerts and provide full audit trail. They suggest scheduling a demo in mid-September, but Carlo asks to be contacted in September instead. The agent apologizes for the inconvenience and wishes Carlo luck with his project."},"intents":{"segments":[{"text":"So in the next three months, so you mean you guys currently have an SOC or in place? No.","start_word":139,"end_word":157,"intents":[{"intent":"Analyze sco's efforts","confidence_score":0.000025281268}]},{"text":"Well, can I please send your information so that in three months, maybe we guys could schedule a demo?","start_word":201,"end_word":219,"intents":[{"intent":"Schedule demo","confidence_score":0.7753324}]},{"text":"Well, can I please send your information so that in three months, maybe we guys could schedule a demo? That way, you you guys can see how we could help your team, you know, just get more more better in in getting secured alerts. Let's maybe touch base in three months' time again because it's just gonna get swallowed up with all the emails and everything right now. That would be August.","start_word":201,"end_word":272,"intents":[{"intent":"Provide information","confidence_score":0.19821511},{"intent":"Provide instructions","confidence_score":0.0003485517}]},{"text":"mid September.","start_word":292,"end_word":293,"intents":[{"intent":"Reach mid-october","confidence_score":0.042707235}]}]},"sentiments":{"segments":[{"text":"Hello. Connor speaking. Oh, yes.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.05052196979522705},{"text":"Hi. Good day to you.","start_word":5,"end_word":9,"sentiment":"positive","sentiment_score":0.47980818152427673},{"text":"This is Andrew from Vigilance AI. Is this Carlo? Yeah. It is. Just a really quick one, Carlo. We help small IT teams investigate more alerts without hiring more analysts. And, Carlo, our AI security analyst works twenty four seven while having human in the loop automatically analyze the alerts and provide full audit trail. And, Carlo, would you be open to a quick demo with our CTO to see if we could help your team? The moment, we're busy with a huge project.","start_word":10,"end_word":93,"sentiment":"neutral","sentiment_score":0.1543678343296051},{"text":"So we are time poor significantly trying to trying to get our project across the line.","start_word":94,"end_word":109,"sentiment":"negative","sentiment_score":-0.5757248997688293},{"text":"So if or anything like this, I would I would imagine we'd have space in the next three months. We have Oh, discussions like that. okay.","start_word":110,"end_word":135,"sentiment":"neutral","sentiment_score":-0.19093382358551023},{"text":"Well, that's great.","start_word":136,"end_word":138,"sentiment":"positive","sentiment_score":0.5418280959129333},{"text":"So in the next three months, so you mean you guys currently have an SOC or in place? No. What I'm saying is we're busy with a with a critical project that's consuming all our time and effort and focus, and we will only be able to give proper thought and consideration to anything else in three months' time. Oh, I understand. Well, can I please send your information so that in three months, maybe we guys could schedule a demo? That way, you you guys can see how we could help your team, you know, just get more more better in in getting secured alerts. Let's maybe touch base in three months' time again because it's just gonna get swallowed up with all the emails and everything right now. That would be August. Right, Carlo? September. Oh, September. Okay. Alright. I'll put this a note. I'll So probably effectively reach mid out. mid September. That's three months from Alright. Mid September. Gotcha. So now. can I still send you an email? Would that be okay with you or just leave it for September? For September, please.","start_word":139,"end_word":325,"sentiment":"neutral","sentiment_score":-0.021367860549592717},{"text":"That'll be great.","start_word":326,"end_word":328,"sentiment":"positive","sentiment_score":0.5520381927490234},{"text":"Alright, Carol. Understood.","start_word":329,"end_word":331,"sentiment":"neutral","sentiment_score":0.08015934377908707},{"text":"Mate, I'm really sorry to disturb you.","start_word":332,"end_word":338,"sentiment":"negative","sentiment_score":-0.479686975479126},{"text":"Good luck with the project, All good. and we'll reach out to you in September then. You take care, mate. Thank you. You too. Thanks.","start_word":339,"end_word":363,"sentiment":"positive","sentiment_score":0.4973765015602112},{"text":"Bye bye. Bye.","start_word":364,"end_word":366,"sentiment":"neutral","sentiment_score":0.2525394558906555}],"average":{"sentiment":"neutral","sentiment_score":0.04359557545783437}}}}