{"metadata":{"transaction_key":"deprecated","request_id":"01a00d81-58ad-70d1-85b1-3986d7aef089","sha256":"3f6b9f68c64e5f9640419f9635eee1ef795bff04f4175680155f08a282944005","created":"2026-08-17T02:16:16.810Z","duration":24.047937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":16,"output_tokens":16},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":16,"output_tokens":10}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Please leave me a message. I'll call you back. Thanks.","confidence":0.99902344,"words":[{"word":"please","start":0.79999995,"end":1.28,"confidence":0.9921875,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.2018003761768341},{"word":"leave","start":1.28,"end":1.52,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.16140487790107727},{"word":"me","start":1.52,"end":1.68,"confidence":0.99902344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.19284376502037048},{"word":"a","start":1.68,"end":1.76,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.23917925357818604},{"word":"message","start":1.76,"end":2.1599998,"confidence":0.97265625,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.18784648180007937},{"word":"i'll","start":2.1599998,"end":2.3999999,"confidence":0.9951172,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.07051817327737808},{"word":"call","start":2.3999999,"end":2.6399999,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.06387458741664886},{"word":"you","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.027422308921813965},{"word":"back","start":2.8,"end":3.3,"confidence":1.0,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":0.014861047267913818},{"word":"thanks","start":3.4399998,"end":3.9399998,"confidence":0.9863281,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.43420180678367615}],"paragraphs":{"transcript":"\nPlease leave me a message. I'll call you back. Thanks.","paragraphs":[{"sentences":[{"text":"Please leave me a message.","start":0.79999995,"end":2.1599998,"sentiment":"neutral","sentiment_score":-0.19661495089530945},{"text":"I'll call you back.","start":2.1599998,"end":3.3,"sentiment":"neutral","sentiment_score":-0.03673850558698177},{"text":"Thanks.","start":3.4399998,"end":3.9399998,"sentiment":"positive","sentiment_score":0.43420180678367615}],"sentiment":"neutral","sentiment_score":-0.06958269700407982,"num_words":10,"start":0.79999995,"end":3.9399998}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Please leave me a message. I'll call you back. Thanks.","paragraphs":[{"sentences":[{"text":"Please leave me a message.","start":0.79999995,"end":2.1599998,"sentiment":"neutral","sentiment_score":-0.19661495089530945},{"text":"I'll call you back.","start":2.1599998,"end":3.3,"sentiment":"neutral","sentiment_score":-0.03673850558698177},{"text":"Thanks.","start":3.4399998,"end":3.9399998,"sentiment":"positive","sentiment_score":0.43420180678367615}],"sentiment":"neutral","sentiment_score":-0.06958269700407982,"channel":1,"num_words":10,"start":0.79999995,"end":3.9399998}]},"summary":{"result":"success","short":"Please leave me a message. I'll call you back. Thanks."},"intents":{"segments":[{"text":"Thanks.","start_word":9,"end_word":9,"intents":[{"intent":"Request message","confidence_score":0.02566142},{"intent":"Call back","confidence_score":0.0029552053},{"intent":"Leave message","confidence_score":0.79566246}]}]},"sentiments":{"segments":[{"text":"Please leave me a message. I'll call you back.","start_word":0,"end_word":8,"sentiment":"neutral","sentiment_score":-0.12023069709539412},{"text":"Thanks.","start_word":9,"end_word":9,"sentiment":"positive","sentiment_score":0.6532257199287415}],"average":{"sentiment":"neutral","sentiment_score":-0.02354864776134491}}}}