{"metadata":{"transaction_key":"deprecated","request_id":"01a0ad48-7186-7ff2-b039-e171d942a7b9","sha256":"2c7d80f075af2552e322c4b99eadc3b61477d1c619bd4ad25cab7c39e60b8bc2","created":"2026-09-17T02:53:22.927Z","duration":44.351936,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":38,"output_tokens":38},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":38,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"Hello?","confidence":0.7932129,"words":[{"word":"hello","start":0.08,"end":0.58,"confidence":0.7932129,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.009790603071451187}],"paragraphs":{"transcript":"\nHello?","paragraphs":[{"sentences":[{"text":"Hello?","start":0.08,"end":0.58,"sentiment":"neutral","sentiment_score":-0.009790603071451187}],"sentiment":"neutral","sentiment_score":-0.009790603071451187,"num_words":1,"start":0.08,"end":0.58}]}}]},{"alternatives":[{"transcript":"Is on the phone right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","confidence":1.0,"words":[{"word":"is","start":2.8799999,"end":3.04,"confidence":0.9941406,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.05757947266101837},{"word":"on","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.05340249091386795},{"word":"the","start":3.1999998,"end":3.36,"confidence":0.9873047,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1281021684408188},{"word":"phone","start":3.36,"end":3.6,"confidence":1.0,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.1490835398435593},{"word":"right","start":3.6,"end":3.84,"confidence":1.0,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.0343312993645668},{"word":"now","start":3.84,"end":4.34,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.09335874021053314},{"word":"please","start":4.4,"end":4.7999997,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.24685704708099365},{"word":"leave","start":4.7999997,"end":4.96,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.20399555563926697},{"word":"a","start":4.96,"end":5.12,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2517295777797699},{"word":"detailed","start":5.12,"end":5.52,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"neutral","sentiment_score":-0.2825387120246887},{"word":"message","start":5.52,"end":6.0,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.3097083866596222},{"word":"after","start":6.0,"end":6.3199997,"confidence":0.9980469,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.2144096791744232},{"word":"the","start":6.3199997,"end":6.48,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.31015390157699585},{"word":"tone","start":6.48,"end":6.96,"confidence":0.9995117,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.22871257364749908},{"word":"when","start":6.96,"end":7.2,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.13167138397693634},{"word":"you","start":7.2,"end":7.3599997,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.11499976366758348},{"word":"have","start":7.3599997,"end":7.52,"confidence":0.9902344,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.15154393017292023},{"word":"finished","start":7.52,"end":7.8399997,"confidence":1.0,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.19601333141326904},{"word":"recording","start":7.8399997,"end":8.32,"confidence":0.9980469,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.13291224837303162},{"word":"you","start":8.32,"end":8.559999,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.09473125636577606},{"word":"may","start":8.559999,"end":8.72,"confidence":1.0,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.1006193459033966},{"word":"hang","start":8.72,"end":8.96,"confidence":1.0,"punctuated_word":"hang","sentiment":"neutral","sentiment_score":-0.14495694637298584},{"word":"up","start":8.96,"end":9.2,"confidence":0.7780762,"punctuated_word":"up,","sentiment":"neutral","sentiment_score":-0.08703158795833588},{"word":"or","start":9.2,"end":9.44,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.10831181704998016},{"word":"press","start":9.44,"end":9.679999,"confidence":1.0,"punctuated_word":"press","sentiment":"neutral","sentiment_score":-0.10003195703029633},{"word":"1","start":9.679999,"end":9.92,"confidence":1.0,"punctuated_word":"1","sentiment":"neutral","sentiment_score":-0.0633358433842659},{"word":"for","start":9.92,"end":10.16,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.061019718647003174},{"word":"more","start":10.16,"end":10.32,"confidence":1.0,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.04447638988494873},{"word":"options","start":10.32,"end":10.82,"confidence":1.0,"punctuated_word":"options.","sentiment":"neutral","sentiment_score":-0.02979489788413048}],"paragraphs":{"transcript":"\nIs on the phone right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Is on the phone right now.","start":2.8799999,"end":4.34,"sentiment":"neutral","sentiment_score":-0.08597628523906072},{"text":"Please leave a detailed message after the tone.","start":4.4,"end":6.96,"sentiment":"neutral","sentiment_score":-0.25601317919790745},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":6.96,"end":10.82,"sentiment":"neutral","sentiment_score":-0.10409669453899066}],"sentiment":"neutral","sentiment_score":-0.1422556401069822,"num_words":29,"start":2.8799999,"end":10.82}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello?\n\nChannel 1: Is on the phone right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.08,"end":0.58,"sentiment":"neutral","sentiment_score":-0.009790603071451187}],"sentiment":"neutral","sentiment_score":-0.009790603071451187,"channel":0,"num_words":1,"start":0.08,"end":0.58},{"sentences":[{"text":"Is on the phone right now.","start":2.8799999,"end":4.34,"sentiment":"neutral","sentiment_score":-0.08597628523906072},{"text":"Please leave a detailed message after the tone.","start":4.4,"end":6.96,"sentiment":"neutral","sentiment_score":-0.25601317919790745},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":6.96,"end":10.82,"sentiment":"neutral","sentiment_score":-0.10409669453899066}],"sentiment":"neutral","sentiment_score":-0.1422556401069822,"channel":1,"num_words":29,"start":2.8799999,"end":10.82}]},"summary":{"result":"success","short":"Hello? Is on the phone right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options."},"intents":{"segments":[{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start_word":15,"end_word":29,"intents":[{"intent":"Leave message","confidence_score":0.56506675}]}]},"sentiments":{"segments":[{"text":"Hello? Is on the phone right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","start_word":0,"end_word":29,"sentiment":"neutral","sentiment_score":-0.13286568224430084}],"average":{"sentiment":"neutral","sentiment_score":-0.13286567989148593}}}}