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Okay.\n\nI can't hear you.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.79999995,"end":1.3,"sentiment":"neutral","sentiment_score":0.017460478469729424},{"text":"Yes.","start":2.72,"end":3.22,"sentiment":"neutral","sentiment_score":0.09097889065742493},{"text":"I'm speaking Spanish speaking.","start":3.28,"end":5.14,"sentiment":"neutral","sentiment_score":0.24410327896475792},{"text":"Hi.","start":5.3599997,"end":5.8599997,"sentiment":"neutral","sentiment_score":0.27314114570617676},{"text":"I'm sorry.","start":38.24,"end":38.8,"sentiment":"neutral","sentiment_score":-0.27540215849876404}],"sentiment":"neutral","sentiment_score":0.0896877015216483,"num_words":9,"start":0.79999995,"end":38.8},{"sentences":[{"text":"I've actually got our fiber managed by another party at the moment, and we're not looking at changing.","start":38.8,"end":43.86,"sentiment":"negative","sentiment_score":-0.34359052446153426},{"text":"So probably not right now.","start":43.92,"end":46.745,"sentiment":"neutral","sentiment_score":-0.3274420857429504},{"text":"Thank you.","start":46.745,"end":47.485,"sentiment":"neutral","sentiment_score":-0.03795403428375721},{"text":"I'm not sure if he's still there, but did you hear that?","start":55.385,"end":57.885,"sentiment":"neutral","sentiment_score":-0.15506111147503057},{"text":"Okay.","start":61.496937,"end":61.89694,"sentiment":"neutral","sentiment_score":-0.22429512441158295}],"sentiment":"neutral","sentiment_score":-0.2627046420974167,"num_words":38,"start":38.8,"end":61.89694},{"sentences":[{"text":"I can't hear you.","start":61.89694,"end":62.876938,"sentiment":"negative","sentiment_score":-0.39084886759519577}],"sentiment":"negative","sentiment_score":-0.39084886759519577,"num_words":4,"start":61.89694,"end":62.876938}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Yep.\n\nChannel 1: Yes.\n\nChannel 0: Hi.\n\nChannel 1: I'm\n\nChannel 0: Good morning,\n\nChannel 1: speaking\n\nChannel 0: Luke.\n\nChannel 1: Spanish speaking. Hi.\n\nChannel 0: Good morning, sir, Luke. My name is Mary, and I'm calling from Vigilance AI. We are a cybersecurity company that runs an AI powered MDR platform. And reason we call you, Luke, because our CTO would love to have a quick demo just to introduce about our company. And we're just hoping and checking if you do have an open schedule on the September 22.\n\nWould you be available?\n\nChannel 1: I'm sorry. I've actually got our fiber managed by another party at the moment, and we're not looking at changing. So probably not right now. Thank you. I'm not sure if he's still there, but did you hear that?\n\nOkay. I can't hear you.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.79999995,"end":1.3,"sentiment":"neutral","sentiment_score":0.017460478469729424}],"sentiment":"neutral","sentiment_score":0.017460478469729424,"channel":1,"num_words":1,"start":0.79999995,"end":1.3},{"sentences":[{"text":"Yep.","start":2.3999999,"end":2.8999999,"sentiment":"neutral","sentiment_score":0.04376661777496338}],"sentiment":"neutral","sentiment_score":0.04376661777496338,"channel":0,"num_words":1,"start":2.3999999,"end":2.8999999},{"sentences":[{"text":"Yes.","start":2.72,"end":3.22,"sentiment":"neutral","sentiment_score":0.09097889065742493}],"sentiment":"neutral","sentiment_score":0.09097889065742493,"channel":1,"num_words":1,"start":2.72,"end":3.22},{"sentences":[{"text":"Hi.","start":3.04,"end":3.28,"sentiment":"neutral","sentiment_score":0.22676719725131989}],"sentiment":"neutral","sentiment_score":0.22676719725131989,"channel":0,"num_words":1,"start":3.04,"end":3.28},{"sentences":[{"text":"I'm","start":3.28,"end":3.6,"sentiment":"positive","sentiment_score":0.3604356050491333}],"sentiment":"positive","sentiment_score":0.3604356050491333,"channel":1,"num_words":1,"start":3.28,"end":3.6},{"sentences":[{"text":"Good morning,","start":3.28,"end":3.9199998,"sentiment":"positive","sentiment_score":0.3616928309202194}],"sentiment":"positive","sentiment_score":0.3616928309202194,"channel":0,"num_words":2,"start":3.28,"end":3.9199998},{"sentences":[{"text":"speaking","start":3.6,"end":4.1,"sentiment":"neutral","sentiment_score":0.31254512071609497}],"sentiment":"neutral","sentiment_score":0.31254512071609497,"channel":1,"num_words":1,"start":3.6,"end":4.1},{"sentences":[{"text":"Luke.","start":3.9199998,"end":4.42,"sentiment":"neutral","sentiment_score":0.25452885031700134}],"sentiment":"neutral","sentiment_score":0.25452885031700134,"channel":0,"num_words":1,"start":3.9199998,"end":4.42},{"sentences":[{"text":"Spanish speaking.","start":4.24,"end":5.14,"sentiment":"neutral","sentiment_score":0.1517161950469017},{"text":"Hi.","start":5.3599997,"end":5.8599997,"sentiment":"neutral","sentiment_score":0.27314114570617676}],"sentiment":"neutral","sentiment_score":0.19219117859999338,"channel":1,"num_words":3,"start":4.24,"end":5.8599997},{"sentences":[{"text":"Good morning, sir, Luke.","start":6.48,"end":7.8599997,"sentiment":"positive","sentiment_score":0.41367799788713455},{"text":"My name is Mary, and I'm calling from Vigilance AI.","start":8.0,"end":12.0199995,"sentiment":"neutral","sentiment_score":0.3141040652990341},{"text":"We are a cybersecurity company that runs an AI powered MDR platform.","start":13.635,"end":19.335,"sentiment":"neutral","sentiment_score":0.301960318038861},{"text":"And reason we call you, Luke, because our CTO would love to have a quick demo just to introduce about our company.","start":20.595001,"end":27.335,"sentiment":"positive","sentiment_score":0.4698131409558383},{"text":"And we're just hoping and checking if you do have an open schedule on the September 22.","start":28.39,"end":35.53,"sentiment":"neutral","sentiment_score":0.21240927016033845}],"sentiment":"positive","sentiment_score":0.3440942023809139,"channel":0,"num_words":65,"start":6.48,"end":35.53},{"sentences":[{"text":"Would you be available?","start":35.67,"end":36.649998,"sentiment":"neutral","sentiment_score":0.08703531138598919}],"sentiment":"neutral","sentiment_score":0.08703531138598919,"channel":0,"num_words":4,"start":35.67,"end":36.649998},{"sentences":[{"text":"I'm sorry.","start":38.24,"end":38.8,"sentiment":"neutral","sentiment_score":-0.27540215849876404},{"text":"I've actually got our fiber managed by another party at the moment, and we're not looking at changing.","start":38.8,"end":43.86,"sentiment":"negative","sentiment_score":-0.34359052446153426},{"text":"So probably not right now.","start":43.92,"end":46.745,"sentiment":"neutral","sentiment_score":-0.3274420857429504},{"text":"Thank you.","start":46.745,"end":47.485,"sentiment":"neutral","sentiment_score":-0.03795403428375721},{"text":"I'm not sure if he's still there, but did you hear that?","start":55.385,"end":57.885,"sentiment":"neutral","sentiment_score":-0.15506111147503057}],"sentiment":"neutral","sentiment_score":-0.26434065621250713,"channel":1,"num_words":39,"start":38.24,"end":57.885},{"sentences":[{"text":"Okay.","start":61.496937,"end":61.89694,"sentiment":"neutral","sentiment_score":-0.22429512441158295},{"text":"I can't hear you.","start":61.89694,"end":62.876938,"sentiment":"negative","sentiment_score":-0.39084886759519577}],"sentiment":"negative","sentiment_score":-0.3575381189584732,"channel":1,"num_words":5,"start":61.496937,"end":62.876938}]},"summary":{"result":"success","short":"A representative from cost security company, Juliance AI, is calling Luke to offer a demo of their AI-powered MDR platform. Luke is not currently interested due to fiber management being done by another party, but the representative is checking if there is an opening on September 22nd."},"intents":{"segments":[{"text":"And we're just hoping and checking if you do have an open schedule on the September 22. Would you be available?","start_word":60,"end_word":80,"intents":[{"intent":"Inquire about open schedule","confidence_score":0.08961107}]},{"text":"Would you be available? I'm sorry.","start_word":77,"end_word":82,"intents":[{"intent":"Inquire about availability","confidence_score":0.040561963}]},{"text":"I've actually got our fiber managed by another party at the moment, and we're not looking at changing. So probably not right now.","start_word":83,"end_word":105,"intents":[{"intent":"Recommend call","confidence_score":3.0279036e-8}]},{"text":"I'm not sure if he's still there, but did you hear that? Okay.","start_word":108,"end_word":120,"intents":[{"intent":"Confirm presence","confidence_score":0.021679983}]}]},"sentiments":{"segments":[{"text":"Hello? Yep. Yes. Hi. Good I'm morning, speaking Luke. Spanish speaking. Hi.","start_word":0,"end_word":11,"sentiment":"neutral","sentiment_score":0.20772482454776764},{"text":"Good morning, sir, Luke.","start_word":12,"end_word":15,"sentiment":"positive","sentiment_score":0.415524959564209},{"text":"My name is Mary, and I'm calling from Vigilance AI. We are a cybersecurity company that runs an AI powered MDR platform.","start_word":16,"end_word":37,"sentiment":"neutral","sentiment_score":0.3107057809829712},{"text":"And reason we call you, Luke, because our CTO would love to have a quick demo just to introduce about our company.","start_word":38,"end_word":59,"sentiment":"positive","sentiment_score":0.4674164056777954},{"text":"And we're just hoping and checking if you do have an open schedule on the September 22. Would you be available? 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